We had been looking for a specific car for our family for many weeks. After multiple dealerships, online research, and negative experiences, we were over the top satisfied with the service and detail at Oakes! We live out of town and from the moment we called inquiring about a vehicle, our salesman, Jarad, gave us immediate help and we knew this car was for us! We would definitely recommend Oakes to anyone looking for a new or used vehicle!
Excwllent experience at Oakes with Erin and the whole team. When my wife and I had to rush out they were able to very quickly accommodate us and got everything done very quickly dispite helping multiple people at once. The no haggle pricing and frank discussion of how they determined price made for a car buying experience that was so unstressful then ive ever experienced.
We came to see a specific car and were happy to find the car was as pictured and described online. This was my first time buying a used car from a dealership so they were helpful in explaining the whole process. Seems like they move through their inventory quickly so if you go to see a specific car, be ready to make an offer. There were 3 other parties in there trying to finish up their deals and get everything financed at the same time as us so it took a little while but we were pleased to be able to get financed and finish everything up on the spot and drive our car out of the lot. They threw in some all season floor mats with the car after we had already signed the paperwork so that was a nice touch.
My husband and I went to Oakes Auto after doing some research and having an idea of what type of vehicle we wanted. We found some of the vehicles we were interested at Oakes Auto through the USAA Car Buying Service and liked that Oakes Auto offer the Lifetime Warranty. While there, Craig assisted us. During the process, he was professional and helpful in all areas. They were able to help us get into a new to me vehicle. We had gotten there not long after they opened. While waiting for the finance part and after spending a good amount of time at Oakes Auto, we realized that we were a bit hungry having only eaten a small breakfast. The staff there offered to make us a sandwich, which I gladly took up there offer. I was impressed with the kindness and friendliness of the staff, even down to the finance guy who was very nice and personable. This is not my first car buying experience. I will gladly refer anyone looking for a vehicle to Oakes Auto and will return again if I am ever in the need for another vehicle. Thanks again to your team!!!!
Just bought a family van at Oakes Auto. Was our first time buying from Oakes. Had a very positive experience and got a solid deal on the car we were looking for. I was very pleased in every way. Jeremy Clark was prepared and clear and Mark helped us work out the finances. I had never bought from an independent dealer, but had read so many positive comments on line I thought I'd give it a try. I believe in rewarding good business, so if you are looking for a good car, give Oakes Auto a try.
Craig, Jeremy, and Mark were awesome. Even the other staff I ran into were very friendly. I test drove several cars and everyone was quick to get me the next set of keys, they worked as a team - not as individuals out to get the sale. They made the process simple and easy with no pressure to buy right then and there. Will definitely be recommending them to family and friends.
Craig at Oakes Auto made my car buying experience a piece of cake! Between the helpful phone calls, emails, and always returning my numerous phone calls for several different questions, it really put my mind at ease with buying a car. His availability, helpful, and easy going personality made it easy to get along with him and feel more comfortable with the whole experience! The whole staff there in general was extremely nice, helpful, and was willing to work with us with whatever choice we may have choose. I highly recommend checking out this dealership, if not buying from them!
After wasting a bunch of time running around to other various dealerships in Kansas City over period of a couple weeks, my wife and I were sick and tired of van shopping. Finally we stopped by Oakes Auto, drove two vans and bought one of them that afternoon. Oakes Auto was great to deal with, I got a great value and fair price. No 'pressure cooker' BS to deal with at this dealer. John Coyner and Steve Cox were great to work with.
We recently purchased our 2nd vehicle from Oakes Auto and just like last time, it was a great experience! Bugra was very knowledgeable and helped us search for the vehicle we were after. He wasn't pushy and didn't try to get us to just hurry up and buy something. He got us a better price than anywhere else I could find and the car is immaculate! From now on, I will always buy my cars from Bugra and the guys at Oakes! Thanks again and I will see you in the future!
Just helped my son purchase a car at Oakes Auto. It was so simple and easy. It's a great way to show a new car buyer how it should work - friendly, easy, didn't take hours and hours and he got a great car in excellent condition with low miles. What's not to like about that? We will refer our friends to Oakes and Jarad.!
I highly recommend Oakes Auto. They were very professional, friendly, helpful and straightforward. I'm not a fan of car shopping, but my old car broke down and I didn't have a choice. Oakes Auto made the process so easy and pain free. Craig was so helpful and laid back, that I actually enjoyed the car shopping experience. I would absolutely go back to Oakes Auto to purchase future vehicles and I will recommend them to all my friends and family. Thanks Oakes Auto!
I have purchased 2 cars from Oakes Auto in Merriam, KS and have been happy with both purchases. They are professional, laid back and easy to deal with. Dan Oakes will work hard to find you the car you want if he doesn't have it on his lot. I trade often because of my work and the amount of miles I drive and would highly recommend them.
If there is one thing you need to know about Oakes Auto, it is that nothing is more important to us than providing the great people of Kansas City, Merriam, and the rest of the Eastern Kansas area with quality used cars at affordable prices. In fact, this commitment to excellent service is the driving force behind our team of automotive experts each and every day.
Of course, nowhere in the car buying rulebook does it say that you have to take our word for it. If you would like to see for yourself just how different things are here at Oakes Auto, go ahead and drop by for a visit the next time you are nearby or connect with your friends and family members who are already satisfied customers. Once you have done this, you will soon see why more and more people in the Kansas City MO area are turning away from the competition and heading straight for our front doors when it is time buy a great preowned car, truck, or sport utility vehicle (SUV).
Shopping for a used car is an event that should be built upon trust, transparency, and convenience. Unfortunately, not every member of the used car dealership community subscribes to this line of thought. In some cases, these businesses even go out of their way to obstruct the truth as a means to pump up sales and pull the wool over the eyes of their unsuspecting customers.
For those of you out there who would rather not fight through slick sales pitches and over-the-top promotional schemes that leave a lot to be desired in the honesty department, we hear you loud and clear. The Oakes Auto team is more than willing to answer any questions that might pop up during your time spent shopping in an upfront and straightforward manner.
If you are wondering how we are able to maintain this kind of commitment when so many others fail, the answer is actually rather simple: Unlike other dealerships who need to leverage misdirection as a way to move substandard inventory, we have nothing to hide.
More specifically, each vehicle that ends up being listed for sale on our lot must undergo a rigorous inspection and repair (if needed) procedure before it ever ends up in front of the public. From changing filters to fixing dents and scrapes, this multi-point process leaves nothing left to guesswork in terms of the performance of the car – or its curb appeal.
This practice is obviously far from the easiest way to operate a used car dealership. However, it does ensure that the team of automotive experts here at Oakes Auto can proudly stand behind each and every quality vehicle that we showcase to our growing community of lifelong customers.
Of course, providing you with access to quality used cars and an honest and straightforward shopping experience is really only half of the equation when it comes to ensuring your satisfaction. We also strive to promote an enjoyable and hassle-free environment at our dealership.
Instead of bombarding you with pushy sales talk and other unwanted advances the moment you step foot through the front doors at Oakes Auto, we make it a point to give you a little breathing room as you browse through our fine used car inventory. Once you are ready to take a test drive or learn a little more about the vehicle in question, our friendly and inviting staff of automotive professionals will be more than happy to guide you through each step of the process.
In other words, buying a used car from Oakes Auto is all about cutting down on the stress and keeping you in control of the situation. It might not sound all that impressive initially, but once you start comparing this experience to what you find at other dealerships, the gap between our dealership and the rest of the competition becomes readily apparent.
Buying a used car can (and should) be a fun and exciting event for you and your family. However, if you rush headfirst into this endeavor without properly preparing yourself, you might end up making a choice that does not completely meet your needs or expectations. To safeguard yourself from this unwanted outcome, join us as we cover a few tips and suggestions that can help enhance and improve your used car buying experience:
By this point, the message we are trying to impart should be coming into a much sharper focus: If you want to ensure that you find the right used car that accommodates both you and your family, then you will need to put a little bit of hard work and effort into the process. Thankfully, with this quick guide leading the way, picking out a great used car that fits into your daily drive has never been easier.