Customer Testimonials

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Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
They understood my situation, gave me very quick response and did the work in less time than forecast. And very nice people to boot!
Ashton was very personable and had an exceptional understanding of all the features of the Kia Sorento. It helped us decide the Kia Sorento was the right vehicle for us.
Noah very in formed about this model---knows a lot about car.-- been very helpful on any issues ---this wasnt our first car bought here
The experience of pitching a new Kia vehicle was overall a good and helpful experience
Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Blake Reynolds was very helpful and made the process smooth and enjoyable.
Bryson did a fantastic job and was very patient during our vehicle purchase. Highly recommend working with Bryson!
I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!
Everyone was very kind to us. I would recommend this dealership to everyone. They were very efficient and patient. They answered all our questions, and we had a lot (teenager car)! They do not work on commissions so there was no pressure, no hassle, and no xx! Best experience I have ever had at a dealership!
clean and good service did not have to stand around wait to helped asked many times needed something drink by at lesst 4 different people
Went in for oil check,she explained and showed me the oil levels. She also explained what my next steps were to keep my car running great.
My experience here was phenomenal. Starting with the woman at the front desk, all the way through close with Noah, this was hands down my best dealership experience (I have only been to Kia dealerships in the last 10 years). Thank you to the team!!
Very professional Very Professional, knowledgeable and Courteous. Very Professional, knowledgeable and Courteous and the coffee wasn't half bad ??
Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.
Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!
I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!
Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!
I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.
Ryan was incredible to work with. Very professional, responsive, and helpful. Enjoyed the overall experience.
Brought '25 Telluride in for two recalls. Kayleigh greeted me immediately with a smile and explained how long the work would take. It took less than the hour she estimated. She came to the waiting area and processed me out. Easy peezy.
Melanie is absolutely great to work with. Very courteous and no pressure. I walked in a hot day after visiting multiple dealers and rather frustrated expecting this to be like the others. I was wrong. Melanie quickly addressed my questions and went straight to work. Very impressed with how they conduct business. Cheers Mel!
I had such a great experience with purchasing my Sorento. Bailey was awesome! From the very beginning, she was honest, straightforward, and incredibly easy to work with. Bailey made me feel comfortable throughout the entire process. She was a straight shooter and answered all of my questions honestly. I highly recommend working with her. You can tell she genuinely cares about helping others. Buying a car can be stressful, but she made it a smooth and enjoyable experience!
Ask for Jacob, very knowledgeable and didn’t pressure me at all! Highly recommend this dealership, they were very kind and helped me out late in the day and gave me the time I needed.
Anh was so great to me and my dad! Got my dream car and he got us the best deals!
Logan was great all around. No pressure to buy and very informative. He answered all of my questions.
Jonah Hale
I was there last Saturday and purchased my 4th new Kia from Oakes. Jonah was very eager to assist and was very helpful. He even handled my demand of test driving the car to my house to ensure it fit in my garage. After I left the lot I had something come up. I reached out and Jonah was so awesome to get back with me after hours and on Sunday to ensure everything was taken care of! Jonah was great to work with!
Jonah was wonderful! He helped our daughter tremendously in being able to purchase her first car! He was genuine and very personable. Highly recommended! —I also rarely write a review, so that in itself should tell you how great he was :)
Easy Easy, polite, kind, friendly, helpful. Scheduling online was a breeze, no issues. Service was faster than expected.
Dom was very helpful and explained the process thoroughly. He helped us review all options.
I had the best experience getting my first car. Cam Mathis made everything seamless and Oakes Kia in general made the process very easy! Loved working with everyone there. Highly recommend coming to get your cars from here!
Cam M was the best and he got the impossible done quick! Lorraine was also fantastic. They were very nice and efficient and got me the best deal. Very easy to work with!
Theo and Lyric were simply magnificent!!!. Very knowledgeable and That’s cute go gave us a great deal and made the whole experience painless and what it should be… Exciting cause you’re getting a new car.!!
We had all the help.thank you.
Blake was super amazing, he pulled the strings and worked through some complications for me to walk out with a car with no money down! He was very polite and helpful the whole time, he was very real about what’s important to get with your car.
I was in the market for a car and honestly expected the whole process to be stressful, but Anh made it surprisingly easy from start to finish. He took the time to figure out exactly what I was looking for, answered all of my questions, and never made me feel pressured into buying something I didn't want. What I appreciated most was how genuine he was. He was knowledgeable, patient, and easy to talk to, which made a huge difference. It never felt like he was just trying to make a sale. It felt like he actually wanted to help me find the right vehicle and make sure I left happy. Buying a car is a big decision, and thanks to Anh, it ended up being one of the best dealership experiences I've had. I love my new car, and I wouldn't hesitate to recommend him to anyone who's looking for one. If you're stopping by the dealership, do yourself a favor and ask for Anh. He deserves all the recognition he can get for the way he treats his customers.
Noah is great was able to meet my request and could answer every question very smart and knowledgeable
Greeted quickly when I arrived & have no complaints about my interaction with staff. Great experience overall
Dominic Taibi was awesome! He had a great test drive route and was able to show us all the very cool features of the Telluride! Ask for Dom if you go!
Dominic T was very helpful. Stayed late for us to drive in 10 min before close. Highly recommend dealing with him for buying your new KIA.
Dominic Taibi was super helpful in getting me my new car! Stuck around until we showed up for our appointment 5 minutes before they closed and he didn’t bat an eye. Overall a great experience - thanks Dominic!
We drove all the way to Olathe from Columbia, MO because it was the only dealership we found that had the trim level and color we wanted for our new Sportage. We had several phone calls preceding our visit, and Ryan had everything ready for us to sign and the car was ready to go. Ryan took the time to put the new plates on both the front and back of the car, and went through key features with us. The finance process was a little longer than we expected as Ezra was trying to sell us an extended warranty package, but he was pleasant to work with and respectful of our wishes. Everyone was friendly and easy to work with. The only real problem we had was finding a place to park when we got there! It is a very large, busy dealership.
It was fine. Mason seemed in a rush but I can't complain about the service.
Very efficient and cost effective dealership. I would reccomend them whenever asked, and would seek their business again.
Jim Morris was fantastic! We brought our kids with us, and he was awesome with them the whole time. He helped us find the perfect vehicle for the family and worked hard to get us a great deal. Highly recommend working with Jim! He’s the man!
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Theo was very professional and helpful.
Blake Reynolds is the best salesman! Great energy makes a process that can be difficult very easy and stress free! Very happy to have him as our sales person for my first new car purchase! He is the one with the moped! Makes him super available anywhere at the dealership! Everyone is very nice here at Oakes Kia
Blake is the nicest salesman I’ve encountered. He assisted y daughter in law with a new car. She was very nervous and he helped put her at ease. Good job Kia and Blake.
Blake Reynolds was very helpful and accommodating while I was buying a vehicle. He was kind and upfront which made the whole process un stressful.
Blake Reynolds was great to work with when shopping for a certified preowned vehicle for my sister! Very knowledgeable and not your typical pushy salesman. If you’re in the market to buy a new vehicle come talk to Blake.
Theo Hart was very knowledgeable and professional. I would recommend him to anyone looking for a great buying experience.
Richard Dobbeleare in service took very great care of me. We found out there was a system error with my account but also needed my engine checked. Long story short, I was in a loaner for 40 days while the system error was corrected and received a new engine that fell under warranty. Richard made sure I did not pay a dime for my loaner since the original error was on Kia. While my car was with them, Richard communicated weekly updates with me. Anytime I have to bring my car in for maintenance, I look forward to seeing Richard. His staff is great and working with any one of them is a pleasure!
Dom B was extremely great to work with! Very nice and not at all pushy or anything. Listened and gave me exactly what I asked for
Zoe was amazing ! Finance department was fantastic and worked to get me within my payment range( Lyric was the Best). I got the car I wanted and the price point too. Smooth transaction! I would definitely recommend this dealership.
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
Theo was so easy to work with! Very pleased to have had a buying experience with him!
Jim Morris made the entire car-buying process an excellent experience. He was friendly, knowledgeable, and went above and beyond to work with me every step of the way. He answered all of my questions, made the process stress-free, and genuinely cared about helping me find the right vehicle. I highly recommend Jim and Oakes Kia to anyone looking for a great car-buying experience!
Shout to Jonah Hale at Oakes Kia North! Very informative, zero pressure, and helped us get our trade in handled with ease. Bruce made sure to get me all my numbers to me before I even walked in the door and answered all my questions as well! I’ve loved my Kia Telluride for the last 3 years and am happy to get into a new Carnival. Can’t say enough great things about Oakes Kia North.
We had an awesome experience with Theo Hart! Super knowledgeable about every question we had. It was a smooth experience and there was 0 hassle or haggling. Customer service was on point. Will definitely return and recommend to others!
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Very nice and made sure I got the car
I recently had the pleasure of working with Gloria Lillich at Oakes Kia. Gloria was amazing! She listened to our concerns - responded to our requests and needs and made our experience First Class! Her dedication & respect for our process made her the compelling choice for our experience! If you are looking for a new or used ride - see Gloria first!!! Cheers !!
Amazing customer service from Jim
Bailey Boggs just sold us our second vehicle this month! SO excited for my Hybrid Telluride! Thank you Oakes Kia crew for taking great care of us once again….we will continue to support Oakes ourselves as well as referring our friends and family!!
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Bailey was extremely helpful and made the process go smoothly! If anyone is looking for a new or used car, she is a fantastic find.
Very helpful and very courteous. A very positive visit.
Shoutout to Taft at Oakes Kia for recommending Logan in sales. Logan was extremely helpful, honest, & not pushy at all. Even though we ended up buying from a private seller, I would highly recommend Logan at Oakes Kia! ⭐️⭐️⭐️⭐️⭐️
Don Braswell was incredible. Got me in and out and answered all my questions about my trade without any issues!
I had a great experience purchasing my Buick from Oakes Kia. Kyler was fantastic to work with throughout the entire process. He was friendly, informative, and honest, which made me feel comfortable and confident during the purchase. The team made the buying process fast, smooth, and stress-free. They answered my questions, kept me informed, and never made me feel pressured. It’s clear they value customer service and want to make sure buyers have a positive experience. If you’re looking for a vehicle and want to work with someone who is knowledgeable and easy to talk to, I highly recommend asking for Kyler. Thanks again to everyone at Oakes Kia for making the experience such an enjoyable one!
Gloria was literally the easiest and most professional sales person to work with! She made the buying process a breeze and I would recommend her to all of our friends!
This is my 2nd car from Oakes Kia and another great experience. Blake Reynolds has been great to work with and super helpful. I would definitely recommend Oakes Kia & Blake! 5 star experience!!
Oakes Kia was an absolute breath of fresh air to work with! From friendly faces and smiles helping with test driving, and Lorraine in finance made everything a smooth breeze, and Gloria Lillich who was an absolute pleasure to work with. She made the entire process extremely smooth and was so super patience with working through the delays in insurance. Would recommend her to anyone!
Dom really helped us out!!!
I bought a K5 from Cam he was very helpful and full of information about the car was super nice I would definitely recommend someone to Oaks Kia and do business with Cam I give him a 10 out of 10.
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Great experience all around. Everything went great and I could not complain about anything would definitely go back
I had a fantastic experience at Oakes Kia thanks to Zoe! She was incredibly kind, fun to work with, and made the entire process enjoyable from start to finish. Zoe was professional, polite, and genuinely cared about making sure all my questions were answered. Her positive attitude and excellent customer service made a huge difference. If you’re looking for someone who is knowledgeable, personable, and truly goes above and beyond, I highly recommend asking for Zoe. Thank you for making my experience such a great one!
Theo was great and got me taken care of in a timely manner! He got me in what I needed!
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Cam helped my wife and I purchase a just like new Kia Carnival for a great price and rate for our growing family. Cam and the rest of the staff were friendly and informative throughout the whole process.
I met with Dom for a test drive; he was super friendly and able to answer all of my questions. I'm undecided on the car at the moment, but I would absolutely steer my friends and family toward him if/when they are looking for a new car ... he was a pleasure to work with! :)
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!
Blake Reynolds was very helpful and made the process smooth and enjoyable.
Bryson did a fantastic job and was very patient during our vehicle purchase. Highly recommend working with Bryson!
I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!
Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.
Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.
I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!
I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!
Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!
I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.
I had such a great experience with purchasing my Sorento. Bailey was awesome! From the very beginning, she was honest, straightforward, and incredibly easy to work with. Bailey made me feel comfortable throughout the entire process. She was a straight shooter and answered all of my questions honestly. I highly recommend working with her. You can tell she genuinely cares about helping others. Buying a car can be stressful, but she made it a smooth and enjoyable experience!
Ask for Jacob, very knowledgeable and didn’t pressure me at all! Highly recommend this dealership, they were very kind and helped me out late in the day and gave me the time I needed.
Anh was so great to me and my dad! Got my dream car and he got us the best deals!
Logan was great all around. No pressure to buy and very informative. He answered all of my questions.
Jonah Hale
I was there last Saturday and purchased my 4th new Kia from Oakes. Jonah was very eager to assist and was very helpful. He even handled my demand of test driving the car to my house to ensure it fit in my garage. After I left the lot I had something come up. I reached out and Jonah was so awesome to get back with me after hours and on Sunday to ensure everything was taken care of! Jonah was great to work with!
Jonah was wonderful! He helped our daughter tremendously in being able to purchase her first car! He was genuine and very personable. Highly recommended! —I also rarely write a review, so that in itself should tell you how great he was :)
I had the best experience getting my first car. Cam Mathis made everything seamless and Oakes Kia in general made the process very easy! Loved working with everyone there. Highly recommend coming to get your cars from here!
Cam M was the best and he got the impossible done quick! Lorraine was also fantastic. They were very nice and efficient and got me the best deal. Very easy to work with!
Theo and Lyric were simply magnificent!!!. Very knowledgeable and That’s cute go gave us a great deal and made the whole experience painless and what it should be… Exciting cause you’re getting a new car.!!
We had all the help.thank you.
Blake was super amazing, he pulled the strings and worked through some complications for me to walk out with a car with no money down! He was very polite and helpful the whole time, he was very real about what’s important to get with your car.
I was in the market for a car and honestly expected the whole process to be stressful, but Anh made it surprisingly easy from start to finish. He took the time to figure out exactly what I was looking for, answered all of my questions, and never made me feel pressured into buying something I didn't want. What I appreciated most was how genuine he was. He was knowledgeable, patient, and easy to talk to, which made a huge difference. It never felt like he was just trying to make a sale. It felt like he actually wanted to help me find the right vehicle and make sure I left happy. Buying a car is a big decision, and thanks to Anh, it ended up being one of the best dealership experiences I've had. I love my new car, and I wouldn't hesitate to recommend him to anyone who's looking for one. If you're stopping by the dealership, do yourself a favor and ask for Anh. He deserves all the recognition he can get for the way he treats his customers.
Dominic Taibi was awesome! He had a great test drive route and was able to show us all the very cool features of the Telluride! Ask for Dom if you go!
Dominic T was very helpful. Stayed late for us to drive in 10 min before close. Highly recommend dealing with him for buying your new KIA.
Dominic Taibi was super helpful in getting me my new car! Stuck around until we showed up for our appointment 5 minutes before they closed and he didn’t bat an eye. Overall a great experience - thanks Dominic!
Jim Morris was fantastic! We brought our kids with us, and he was awesome with them the whole time. He helped us find the perfect vehicle for the family and worked hard to get us a great deal. Highly recommend working with Jim! He’s the man!
Theo was very professional and helpful.
Blake Reynolds is the best salesman! Great energy makes a process that can be difficult very easy and stress free! Very happy to have him as our sales person for my first new car purchase! He is the one with the moped! Makes him super available anywhere at the dealership! Everyone is very nice here at Oakes Kia
Blake is the nicest salesman I’ve encountered. He assisted y daughter in law with a new car. She was very nervous and he helped put her at ease. Good job Kia and Blake.
Blake Reynolds was very helpful and accommodating while I was buying a vehicle. He was kind and upfront which made the whole process un stressful.
Blake Reynolds was great to work with when shopping for a certified preowned vehicle for my sister! Very knowledgeable and not your typical pushy salesman. If you’re in the market to buy a new vehicle come talk to Blake.
Theo Hart was very knowledgeable and professional. I would recommend him to anyone looking for a great buying experience.
Richard Dobbeleare in service took very great care of me. We found out there was a system error with my account but also needed my engine checked. Long story short, I was in a loaner for 40 days while the system error was corrected and received a new engine that fell under warranty. Richard made sure I did not pay a dime for my loaner since the original error was on Kia. While my car was with them, Richard communicated weekly updates with me. Anytime I have to bring my car in for maintenance, I look forward to seeing Richard. His staff is great and working with any one of them is a pleasure!
Dom B was extremely great to work with! Very nice and not at all pushy or anything. Listened and gave me exactly what I asked for
Zoe was amazing ! Finance department was fantastic and worked to get me within my payment range( Lyric was the Best). I got the car I wanted and the price point too. Smooth transaction! I would definitely recommend this dealership.
Theo was so easy to work with! Very pleased to have had a buying experience with him!
Jim Morris made the entire car-buying process an excellent experience. He was friendly, knowledgeable, and went above and beyond to work with me every step of the way. He answered all of my questions, made the process stress-free, and genuinely cared about helping me find the right vehicle. I highly recommend Jim and Oakes Kia to anyone looking for a great car-buying experience!
Shout to Jonah Hale at Oakes Kia North! Very informative, zero pressure, and helped us get our trade in handled with ease. Bruce made sure to get me all my numbers to me before I even walked in the door and answered all my questions as well! I’ve loved my Kia Telluride for the last 3 years and am happy to get into a new Carnival. Can’t say enough great things about Oakes Kia North.
We had an awesome experience with Theo Hart! Super knowledgeable about every question we had. It was a smooth experience and there was 0 hassle or haggling. Customer service was on point. Will definitely return and recommend to others!
Very nice and made sure I got the car
I recently had the pleasure of working with Gloria Lillich at Oakes Kia. Gloria was amazing! She listened to our concerns - responded to our requests and needs and made our experience First Class! Her dedication & respect for our process made her the compelling choice for our experience! If you are looking for a new or used ride - see Gloria first!!! Cheers !!
Amazing customer service from Jim
Bailey Boggs just sold us our second vehicle this month! SO excited for my Hybrid Telluride! Thank you Oakes Kia crew for taking great care of us once again….we will continue to support Oakes ourselves as well as referring our friends and family!!
Bailey was extremely helpful and made the process go smoothly! If anyone is looking for a new or used car, she is a fantastic find.
Very helpful and very courteous. A very positive visit.
Shoutout to Taft at Oakes Kia for recommending Logan in sales. Logan was extremely helpful, honest, & not pushy at all. Even though we ended up buying from a private seller, I would highly recommend Logan at Oakes Kia! ⭐️⭐️⭐️⭐️⭐️
Don Braswell was incredible. Got me in and out and answered all my questions about my trade without any issues!
I had a great experience purchasing my Buick from Oakes Kia. Kyler was fantastic to work with throughout the entire process. He was friendly, informative, and honest, which made me feel comfortable and confident during the purchase. The team made the buying process fast, smooth, and stress-free. They answered my questions, kept me informed, and never made me feel pressured. It’s clear they value customer service and want to make sure buyers have a positive experience. If you’re looking for a vehicle and want to work with someone who is knowledgeable and easy to talk to, I highly recommend asking for Kyler. Thanks again to everyone at Oakes Kia for making the experience such an enjoyable one!
Gloria was literally the easiest and most professional sales person to work with! She made the buying process a breeze and I would recommend her to all of our friends!
This is my 2nd car from Oakes Kia and another great experience. Blake Reynolds has been great to work with and super helpful. I would definitely recommend Oakes Kia & Blake! 5 star experience!!
Oakes Kia was an absolute breath of fresh air to work with! From friendly faces and smiles helping with test driving, and Lorraine in finance made everything a smooth breeze, and Gloria Lillich who was an absolute pleasure to work with. She made the entire process extremely smooth and was so super patience with working through the delays in insurance. Would recommend her to anyone!
Dom really helped us out!!!
I bought a K5 from Cam he was very helpful and full of information about the car was super nice I would definitely recommend someone to Oaks Kia and do business with Cam I give him a 10 out of 10.
I had a fantastic experience at Oakes Kia thanks to Zoe! She was incredibly kind, fun to work with, and made the entire process enjoyable from start to finish. Zoe was professional, polite, and genuinely cared about making sure all my questions were answered. Her positive attitude and excellent customer service made a huge difference. If you’re looking for someone who is knowledgeable, personable, and truly goes above and beyond, I highly recommend asking for Zoe. Thank you for making my experience such a great one!
Theo was great and got me taken care of in a timely manner! He got me in what I needed!
Cam helped my wife and I purchase a just like new Kia Carnival for a great price and rate for our growing family. Cam and the rest of the staff were friendly and informative throughout the whole process.
I met with Dom for a test drive; he was super friendly and able to answer all of my questions. I'm undecided on the car at the moment, but I would absolutely steer my friends and family toward him if/when they are looking for a new car ... he was a pleasure to work with! :)
Can was amazing! Got my K5 and I couldn’t be more happier thank you so much!
Dominic Taibi was phenomenal! He was transparent, personable, and very helpful! Give this man a raise
We had an amazing experience working with Dom! From start to finish, he was knowledgeable, professional, and genuinely cared about helping us find the right vehicle. He was never pushy, took the time to answer all of our questions, and made the entire process smooth and stress-free. Dom went above and beyond to make sure we were comfortable and informed every step of the way. His communication was excellent, and his customer service was outstanding. If you’re looking for someone who truly cares about his customers, we highly recommend asking for Dom. Thank you for making our car-buying experience such a positive one!
Dom was the best! He was literally running everywhere to get a variety of cars to test drive. Ended up purchasing two vehicles from him. Also a huge shoutout to Lyric who went above and beyond with all the closing paperwork!
We searched for the right vehicle for my wife for months all over Missouri with no luck. Found Oakes Kia and worked with Jim Morris. He was able to find us the right car, right deal in less than a day, made the 3 hour trip and knew we were at the right place. Jim was outstanding to work with and answered all of our questions and concerns. I recommend Oakes Kia and Jim Morris if you are looking for a vehicle.
We recently purchased a low-mileage Telluride from Oakes Kia, and the entire experience was excellent. From finding the right sized vehicle for my family, price point, and full transparency. Dom was fantastic to work with. He was honest, never pushy, never pressured us into making a decision, and was incredibly patient throughout the process. He took the time to answer our questions, explain everything clearly, and made sure we were comfortable every step of the way. Buying a vehicle can sometimes feel stressful, but Dom made it easy and enjoyable. His professionalism, honesty, and customer-focused approach really stood out. Most importantly, my wife absolutely loves her Telluride! We couldn't be happier with our purchase. If you're looking for a vehicle and want to work with someone who genuinely wants to help rather than sell, ask for DT! We'll definitely be coming back to him for our future vehicle purchases.
Had a great experiences at Oakes Kia in Kansas City. Worked with Zoe on purchasing a new vehicle. She was wonderful to work with and very accommodating on what our family needs were and working with us on our price point. There was never a feeling of pressure to buy. Would recommend Oakes Kia and working with Zoe
Jacob “Bird” Robirds took great care of me at the dealership and provided exceptional customer service from start to finish. He was knowledgeable, professional, and never made me feel pressured during the buying process. He took the time to answer all of my questions and made sure I was comfortable with every step. Thanks to his help, I was able to drive home in my new Kia K5 with confidence. If you’re looking for a salesperson who is honest, helpful, and truly cares about his customers, I highly recommend asking for Jacob. Thanks again for making the experience smooth and stress-free!
Everyone was great, got us in and out in a very short time. Will buy from again
Fast and courteous!!! Great salesman!!!
Dom Braswell did a great job finding the right car for us. At the best price. Excellent customer service.
Jonah Hale, help me worked put a deal, helped me get me very first finance deal, was very accommodating, would definitely recommend him at Oakes Kia!
Logan Gaynor provided fantastic service today. Very professional, knowledgeable about the vehicle, and showed/explained all the features of the vehicle in a simplistic way. Would highly recommend using Logan to anyone looking for a Vehicle at Oaks KIA and I would be more than happy to use his service again.
We had an incredibly positive experience at Oaks Kia. Cam was professional, kind, and honest. The entire team was very strait forward and efficient.
Cam Mathis was great to work with. He was straightforward and took good care of us. Would happily work with him again.
Blake Reynolds was great!
I had an outstanding experience purchasing my vehicle, and I can't say enough good things about Dominic T. and Chuck. From start to finish, they went above and beyond to make sure I felt comfortable, informed, and confident in my purchase. Dominic was professional, knowledgeable, and genuinely enjoyable to work with throughout the entire process. He kept me updated every step of the way, answered all of my questions thoroughly, and made sure I had the information I needed to make the right decision. What stood out most was his communication and follow-up. He stayed in touch without ever being pushy, striking the perfect balance of care and urgency. It was clear that he genuinely wanted to help me get into the vehicle I wanted and valued my input rather than treating the process like just another sale. Chuck was instrumental in making the financial side of the purchase come together. While newer to the finance role, he did his due diligence to get the right answers and ensure I understood all of my options. He was patient and understanding during negotiations, took the time to explain everything clearly, and worked hard to find financing and protection packages that fit both my needs and budget. His transparency and commitment gave me confidence and peace of mind throughout the process. What stood out most was how genuinely both Dominic and Chuck cared about making sure I was happy with my purchase. They listened to my concerns, respected my opinions, and were willing to go the extra mile to help me find the right vehicle and financing solution. Their dedication to customer service, communication, and customer satisfaction made the entire experience smooth, enjoyable, and stress-free. I highly recommend working with Dominic T. and Chuck if you're looking for a team that truly listens, values your input, and works hard to earn your business. Thank you both for making this such a positive car-buying experience!
I recently purchased a vehicle from Kia Oaks and my sales person Cam Mathis was amazing very knowledgeable. Very patient, very honest and he worked with me to make sure I was very satisfied thank you Cam. I am very pleased with your expertise and my purchase
Bailey went above and beyond in helping me buy the car that I had been trying to get for over six months. Great communication and felt like a VIP. I highly recommend Bailey for an amazing car buying experience.
Zoe was so awesome. She did everything right and amazing.
Just bought a brand new Kia k4 and had the best experience ever! It was super smooth, I was taken care of, and I had an amazing associate help me out and explain everything along the way! Zoe Swade did an amazing job helping me out, if you come to Oakes Kia, ask for Zoe
Anh was knowledgeable and quick. Easy to work with and friendly. Such a pleasent experience.
Blake was so great in the car buying process! I will definitely be back to purchase any and all future cars with him! Very thankful for today’s experience!
⭐⭐⭐⭐⭐I bought a pre-owned 2009 Toyota Camry LE, and it is in really good condition. I highly recommend working with Bryson—he is incredibly helpful and highly professional! My only tip is to make sure you have enough time, as the process can take a while due to financing and paperwork.
very nice, helpful and gave all the information we needed
Gloria was amazing!! She was quick in her processes, knowledgeable, and provided excellent customer service! I got the car I wanted for the price point I wanted! Thank you so much, Gloria!
Blake was AMAZING! Made the car buying process super easy, just when we were losing hope. Will definitely be back to purchase all future cars!
We had an absolutely amazing experience purchasing our new 2026 Kia Carnival, and a huge part of that was because of Cam. From start to finish, he was professional, patient, knowledgeable, and genuinely cared about helping us find the right fit for our family instead of just making a sale. Buying a vehicle can be stressful, but Cam made the process smooth, transparent, and actually enjoyable. He answered all of our questions, kept everything straightforward, and made sure we felt comfortable every step of the way. If you’re looking for someone who will treat you with respect and provide top-tier customer service, ask for Cam. We truly appreciate everything he did for us and highly recommend working with him!
I am really grateful for their service, since I’m a first timer for buying a car I had many obstacles but I wanna give a shout out to Bailey Boggs for making it possible for me to buy a car ❤️
Anh Pham made it a nice easy experience, he was very helpful and patient with us. Even nice enough to see us early for our appointment. Overall good experience
Jacob (Bird) was very knowledgeable and helpful. Love our car!!
We had a very good experience with Anh and would recommend him at any timel!!
Gloria was a pleasure to work with! Smoothest purchase of a vehicle I’ve had. She was so knowledgeable, kind and had a great sense of humor. I would definitely recommend Gloria for your next vehicle purchase!
Bailey Boggs is The Bomb Diggity!! She took AWESOME care of us when we bought our new Kia K5 today! We have bought several cars from Oakes and will continue to do so!!
Dominic Taibi has done a great job working with us today. We are very pleased with the service we received and he went above & beyond to answer our questions.
Had a great experience buying our newest vehicle with Jim Morris! He was kind, patient, knowledgeable, and worked with us without making us feel pressured. Chuck was also very helpful. Thanks guys!
Cam Mathis
Dashon was great to deal with.
Lovely the process
Any Pham is the man! He was kind, and quick. I’d work with him again for sure in the future!
blake was the best salesman anyone could ever ask for. Best deals around at Oakes kia
We were looking for a 2026 Kia EV9, GT line in Wolff Grey exterior and a brown interior. We search CarGurus, Costco, KKB, Edmunds and True Car. We found a...
Stacy B helped answer my questions and dealt with my many visits to the dealership while trying to decide! She wasn't pushy, made sure I understood the...
Spoke with a internet rep and her name is Tasi Pulu and just the most informative and nicest person over the phone and with her going above and beyond to...
I've been looking for a used SUV for two months and encountered every kind of chicanery imaginable at various used car dealerships. I had almost given up...
This review is specifically for Tim Hodde and the guys in service at Oakes. Myself and the service team were put in a crappy situation with aftermarket electrical...
I have been working with Oakes Kia on routine services as well as a couple of recalls on a 2018 Soul I bought recently. This dealership is very busy, and...
Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we...
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience. It was by far the...
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I...
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars....
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle....
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car....
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance...
My wife and I came in to trade in our old car and purchase something new. We worked with Kia Pat and got great service. He was very nice and excited about...
On 05/07/22 I traded in my 2019 Kia Niro Hybrid on a new 2022 Kia Niro EV. I worked with Kia Pat who was very polite, friendly, funny, knowledgeable, and professional....
My wife and I picked out a 2021 K5 EX online that they had in inventory. I called and talked to Teresa, and told her that we wanted to buy the car, so I gave...
Everyone I worked with here was great! There was no pressure in purchasing a car and felt as though they were a consultant on buying the car as apposed to a "pushy" salesman.
I purchased a new Kia Seltos from Oakes Kia and had a fantastic experience. Everyone was very friendly and personable. I worked with Drew Dawn at the dealership and his energy was great as soon as he greeted me in the lot. He made the buying process fun and easy.
Good service with a quick turn around. It was very helpful to be shuttled to my office.
Oakes what was not my first visit, but it was pleasantly my last. I had been to 2 other Kia dealerships in the Independence/Kansas City metro area. Let me say ... I was not pleased by either & horrified by my last—I walked out. Then I researched Oakes Kia, looked at stock, called & made an appointment. Glad I did! I was greeted by my sales person, Karen Suarez, walked to her desk & got right to work. Told her I was looking for a new Kai Soul, but they had none in stock. I also told her I'd look at newer used Souls. Karen found two that met my needs & we went for test drives. All during the time we were driving she was feeding me information about newer electronic/tech feature of that model, the difference between the 2 models I chose & learned a bit about each other as time passed. At no time did I feel pressured into a sale (even though I DID want to buy a car that day). Karen was warm, friendly, congenial, and well informed about the cars we drove. SHE KNEW HER STUFF! When it came time to decide & make the purchase & get an out the door cash price—the whole team was on top of it! Unlike "other dealers" Oakes Kia made the process as painless & as quick as possible. No mind games. No bait and switch. No "extras" on the invoice I did not already know about. What a breath of fresh air! Karen got ALL my questions & concerns answered & very quickly too. Once all the paperwork was complete, car paid for, and I was ready to go—Karen was kind enough to follow me to Enterprise rental to drop off my rental. She went that extra (hundred) mile(s). The whole team did. AWESOME! I don't know in all my 66 years I've ever had a MORE pleasant car purchasing experience. And That's not just hyperbole. I wasn't rushed. I was well attended to. I got all questions answered. And I ended up with a car that I was quite please with. A huge thank you to Karen Suarez for be so personable, professional, and such fun to work with! I'd highly recommend Karen, Oakes Kia, and the whole team that took care of me during this incredibly painless & productive process. Thank you ... from one very happy customer!
We had a very good experience with purchasing our new Sportage from Oakes. We look forward to future business with them.
They have great service and are always so fast to get things done. The snacks and wifi help too while waiting.
Very professional and courtesy in every aspect. Great communication from service regarding repairs needed and expedited
Very patient and explained the details. Appreciate them taking the time the Service employees spent with us to make sure we understood.
I was really happy with how they listened to what I wanted and kept me within my budget.
Great customer service, above and beyond in finding just the right vehicle. Amazingly smooth process of financing and approval. 10/10
Darren did a wonderful job helping me with buying my 2023 kia sorento. He was very kind and knowledgeable.
Service Department staff very friendly and keep you informed. Did not have a long wait.
I drive 6 hours to come to them. Always great service! My closest KIA (Dodge City) Horrible experience, wont go back there. Worth the drive to Oaks KIA!! Always great service
Very professional and polite team, very helpful and friendly too. Definitely recommend this dealership to my friends.
You should be driving a KIA!! From Oakes KIA! I bought my 1st car here, a 2022 Forte. I absolutely love it. Everyone at this dealership (no matter who it is) are always nice to me.
Lyric was so friendly and personable and was right there every step of the way. He made the whole process quick and easy and, dare I say it, fun. He even came back from his lunch break to hunt for my garage door opener I left in my trade. Special thanks to him for not making me gong the gong. Everyone at Oakes Kia was great and so very friendly. If you're looking for a new/used car, go to Oakes Kia and ask for Lyric!
We drove from North Dakota to Mississippi and started this deal over the phone. We stopped in Kansas City and picked up my new 2023 telluride on the way to Mississippi. Jeff and Bruce made the purchase go very smoothly and fast.
Everyone was easy to work with and understand. Enabled me to get the car I wanted quickly and move on.
We have been very pleased with the staff, service, and response time from everyone we’ve worked with at this dealership.
Always great service. Appreciate the transparency and communication. We've taken our car there for three years and recently purchased a new car. Quality of service is a big criteria when purchasing. They never disappoint.
Looked at Vehicle, carfax listed damage. Sales manager put in writing no damage to the vehicle. Bought Vehicle, vehicle broke down. Other dealer fixed and stated it was damage that Oakes Kia said was not there. Contacted Oakes Kia and they worked through it with me.
Very satisfactory. My experience was excellent. Will recommend oakes to friends And family. Great job.
We have shopped at Oakes Kia for many years and bought many vehicles, they are excellent! Gary Marlin is an excellent salesman and went the extra mile to get us in the type of suv we wanted. He got refreshments and drinks for us too! Also Kudos to Derrick Dow for being the best in the business great management! We love our New Kia Sportage!!
Great customer service! Honest people work hard to get you exactly what you want. Will recommend
This was a very pleasant buying experience! Alec helped us find exactly what we wanted and made the decision process easy.
Love Kia they get me in an out.. the sale person was amazing and outgoing
YenNhi was fabulous! A delight to work with!! Everyone was friendly, not overly pushy and kind.
Ask for Alek Bonikowski. Helped me through the entire process. After 3 months of searching I finally got my dream car.
Was referred to Oakes Kia by a friend. Was very thankful. Buddy and Alec took excellent care of me and made the whole experience easy and enjoyable. Would highly recommend to someone looking to by a new car.
I came in for a oil change. First time customer. Was very impressed by employees.
Their service department is very prompt and friendly customer service! They are also very communicative!
Dealership was good. Salesman was great. I expect a little better deal next time since I had to pay 3 k above sticker on the telluride and I didn't argue list price on this one.
Good customer service. Waiting area was clean. Service kept me abreast of the work needed on my car via text.
Bruce me atendió muy bien y ahora tengo mi suv que me encanta gracias a él
I am very happy with the people that I met at Oaks Kia. They made it exceptionally easy to get me into a 2023 Kia Sorento. I love my new ride.
My experience with Oakes KIA thus far has been great! I was easily able to test drive the car I was considering. Chelsea was very personable and helpful. She applied no pressure to make quick decisions and did not try to upsell me. I felt the process of purchasing a vehicle and making a trade in was very straightforward and fair. I would definitely recommend this dealership and working with Chelsea!!
Came in to buy a car the dealership treated me nice help me with all my needs and the salesman stayed after work to help us with everything purchase the car the next day we bought a stinger nice car
Very pleased with the service. Always feel welcome when I come there. Will recommend to all my friends and family.
Very nice service. Alek was very professional. He stayed late to help us and make sure that we got what we needed.
I had a fantastic experience with this dealership. I originally came in to have an oil change and diagnostic testing done on my 2022 kia sorento. And was asked if I was considering trading in my current car. And I had thought about it. And Darren helped put me in my 2023 Sorento.
Very helpful, extremely patient as electronic “paperwork” is hard for me. I live About 4 hours one way. They both were very helpful and got my through it!
Very fast, efficient and courteous. Checked in with us about everything they did Very nice.
Bruce was very helpful during the buying process. He answered all my questions and helped set up the car.
Friendly service that was willing to work with us to put us in the car we wanted.
Steven Carroll was wonderful to work with & was so helpful. I highly recommend him to anyone purchasing a vehicle. He made my purchase so easy & he was a delight to work with. I will definitely go back when I need another vehicle.
My service work was completed within 1 and 1/2 hours which was earlier than planned. My service specialist was very competent.
This dealership was incredibly helpful when servicing my car. Everyone was kind. The waiting room was nice. They fixed the issue so was having and it didn’t take long.
Gary was very knowledgeable and helped us pick out the right car for our needs.
Service advisor Jon did an excellent job of explaining my options and was very helpful.
Great service! I was in and out in quickly and the work was done much faster than promised.
Francisco took great car of me! Would definitely comeback for any other maintenance related items!
Dealership called to remind me of free services i forgot i had. Its awesome to have a company willing to look out for me & my car. Great service as well.
This will definitely be my #1 place to come look for a car from now on. I had a great overall experience with every single person there.
I was very pleased with the service I received at Oakes Kia. Brian was helpful throughout the whole process and upfront about what to expect. The only time I was less than thrilled was the value I got for trading my van in.
Alek was very easy to work with. Dealership had plenty of automobiles to choose from.
The entire staff has been wonderful to work with from setting up my oil change , notices days before the oil change to how well they greet you when we arrived and kept us to date how everything is going to were finished with your call.
I really like this location. I purchase my vehicles here as well. Prompt excellent service always. The waiting is always clean and neat. The snacks are awesome. Thanks !
I was helped in a timely manner, everyone was very friendly, the store was clean
I worked with Nathan and he was very helpful and tried his best to get something done on my car. He opened a new case up with Kia, but Kia has been unable to fix my car. Both of the TV's on the backs of my seat rattle and my car has been in the shop 6 or 7 times for this issue. I have had 2 cases opened up with Kia headquarters and keep being told they are not sure how to fix it at this time. The first case was closed by my Rep without me knowing because I wouldn't accept his $1,000 offer. I told him I wasn't looking for money I wanted my car fixed. This issue started a month after I bought my car. I am also still having issues with the sensor on the front right side of my car, it was replaced on my last visit and still doesn't seem to be working properly. This is the first Kia I have ever bought and I have to say I have NOT been impressed at all for what I paid for my car and the issues I have had. Plus being told we don't know how to fix it, and being inconvenienced by all the trips to the dealership. Come on Kia do better!!
They were fast. Made me feel comfortable. They were very respectful. Thank you for doing a good job.
Service was done well, and worked with my schedule. Workers were helpful and communicated well with me throughout my visit.
Excellent service and everyone is great here. Waiting room is comfortable and the snacks and coffee was wonderful.
Excellent service. Everyone that we have interacted with as been very accommodating. We have no complaints and will recommend this dealership to others in the future.
YenNhi did a phenomenal job with helping me find the perfect car for me! 10/10
This was a great experience from start to finish! Kia Pat was very knowledgeable and made the process very easy.
The salesman was very professional. Very nice respectful made us feel comfortable would work with the salesman again.
By far the easiest car buying experience we have ever had. Don and Keith made our purchase a hassle free experience.
Finished service on time and returned car in very good/clean condition as expected. Thanks
Everyone there was very professional and friendly. No one ever came off as pushy or trying to up sell anything.
I love this dealership. It’s the only dealership I’ve ever seen that works around my schedule and not the other way around.
Appreciated the communication before I even set foot in the dealership, as I live over an hour away.
They had the car I wanted fair price and good trade in offer nice people
Staff got me in and out very quickly and addressed all my needs. I would highly recommend this service center to others
Professional customer service was provided. Clear and detailed descriptions of services as well. I’ll be back
I don’t mind doing a survey but it annoys me that I have to write a review every time I get a survey.
Awesome buying experience for my purchase and paperwork was quick and easy to complete. Thank you
Sales staff was knowledgeable during purchase. Sales manager was easy to work with to complete the deal.
Oakes Kia was very straight forward and made the process really quick and easy. They answered questions and were adaptable to meet the concerns, needs, and requests. Tim was incredibly helpful and helped the process go really smooth and quick. If you're in the area and are looking at a Kia, go to Oakes!
Quick, efficient, and quality! I look forward to returning for service once again, thank you!
Everyone at Oakes was very helpful and nice especially Lyric our sales consultant. He found the exact suv I was looking for with all the features I wanted.
These guys were great !! I bought the car on a Saturday and of course a light went out on Sunday. I came by on Monday to finish some financing paperwork and the salesman, Bruce, came over to say hello. When I laughingly told him about the light, he immediately asked for the keys and got it changed before the paperwork was done. Not a big thing but a big thing. Thanks for the great service guys.
They have e excellent communication skills with their customers to make buying a car easier than buying groceries.
The service department has been easy to work with and they take customer service seriously. I appreciate the little extra time they take to ensure you have a nice experience.
Great service. Quick and easy transaction. They kept me informed throughout the process easily through text messaging.
Good service done in a timely manner. Pay your employees more so that I don’t have to take a survey so they get paid a little more. If there is a problem I will tell you in person and not through a survey.
My experience at the Kia dealer ship was a awesome experience and I hope others can feel the same way
Great customer service. Would visit again. Bad reception in waiting room for internet and wifi password didnt work.
Oakes Kia made our buying experience very smooth and easy. They had the vehicle we were looking for in stock unlike most other dealers.
They were friendly and answered all of our questions and. Very professional. Went over all the details about the car and the contract papers. I would definitely refer them to friends and family.
Very easy experience. It was a pleasure to do business here. Very pleasant and knowledgeable.
This is my 3rd Kia I have purchased from this dealership if that says anything.
They were quick in setting up a time for me. Got me in and out in a timely manner. Very polite.
We had an easy time, they have very nice salespeople. We enjoyed all of the whole experience
Great experience with dealers and I would purchase a vehicle here again! Will recommend to friends and family
Oakes Kia provided me with an excellent buying experience. Time spent at the dealership were well within expectations
Karen Suarez. Wonderful! Ask for Her by name. You will not regret it. Dealership was well organized, and efficient. Love my vehicle, and my purchase !
I brought my 2023 Seltos in for the first oil change, and I also had a concern about a check engine light that came on and later went off. Jarrod checked me in and gave me a tour of the service center waiting area and let me know that they would check for any stored codes. My vehicle was ready in about an hour. Jarrod went over everything that they did and said that there were no stored codes and everything checked out ok. He was very pleasant and did not try to mansplain things to me, which can be rare when you are a single woman dealing with car stuff. The one negative I have isn't related to Jarrod or my service appointment, but more at the lack of ability to contact anyone at the dealership to ask questions. When I had a check engine light come on in my brand new vehicle, that's a bit concerning. I pulled the active code myself and it was a cylinder 2 misfire. I wanted to call and ask if I should bring it in asap or if it could wait a few days. I called the main number and was routed to the service center. The only option it would give me was to be texted a link to make an appointment or to leave a message. I left a message but no one ever called me back, who knows where my message went. I understand it's a busy dealership and service center, but it would be nice to be able to get a call back for something that could be minor or something serious.
Customer service was amazing, would definitely recommend to someone looking for any type of Kia.
Everybody at the dealership was knowledgeable and helpful. They wanted to make sure that we were comfortable while purchasing my vehicle and made the process super easy and seamless.
Very pleasant and helpful staff. Thank you all for making this experience easy on us.
Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
They understood my situation, gave me very quick response and did the work in less time than forecast. And very nice people to boot!
Ashton was very personable and had an exceptional understanding of all the features of the Kia Sorento. It helped us decide the Kia Sorento was the right vehicle for us.
Noah very in formed about this model---knows a lot about car.-- been very helpful on any issues ---this wasnt our first car bought here
The experience of pitching a new Kia vehicle was overall a good and helpful experience
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Everyone was very kind to us. I would recommend this dealership to everyone. They were very efficient and patient. They answered all our questions, and we had a lot (teenager car)! They do not work on commissions so there was no pressure, no hassle, and no xx! Best experience I have ever had at a dealership!
clean and good service did not have to stand around wait to helped asked many times needed something drink by at lesst 4 different people
Went in for oil check,she explained and showed me the oil levels. She also explained what my next steps were to keep my car running great.
My experience here was phenomenal. Starting with the woman at the front desk, all the way through close with Noah, this was hands down my best dealership experience (I have only been to Kia dealerships in the last 10 years). Thank you to the team!!
Very professional Very Professional, knowledgeable and Courteous. Very Professional, knowledgeable and Courteous and the coffee wasn't half bad ??
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
Ryan was incredible to work with. Very professional, responsive, and helpful. Enjoyed the overall experience.
Brought '25 Telluride in for two recalls. Kayleigh greeted me immediately with a smile and explained how long the work would take. It took less than the hour she estimated. She came to the waiting area and processed me out. Easy peezy.
Melanie is absolutely great to work with. Very courteous and no pressure. I walked in a hot day after visiting multiple dealers and rather frustrated expecting this to be like the others. I was wrong. Melanie quickly addressed my questions and went straight to work. Very impressed with how they conduct business. Cheers Mel!
Easy Easy, polite, kind, friendly, helpful. Scheduling online was a breeze, no issues. Service was faster than expected.
Dom was very helpful and explained the process thoroughly. He helped us review all options.
Noah is great was able to meet my request and could answer every question very smart and knowledgeable
Greeted quickly when I arrived & have no complaints about my interaction with staff. Great experience overall
We drove all the way to Olathe from Columbia, MO because it was the only dealership we found that had the trim level and color we wanted for our new Sportage. We had several phone calls preceding our visit, and Ryan had everything ready for us to sign and the car was ready to go. Ryan took the time to put the new plates on both the front and back of the car, and went through key features with us. The finance process was a little longer than we expected as Ezra was trying to sell us an extended warranty package, but he was pleasant to work with and respectful of our wishes. Everyone was friendly and easy to work with. The only real problem we had was finding a place to park when we got there! It is a very large, busy dealership.
It was fine. Mason seemed in a rush but I can't complain about the service.
Very efficient and cost effective dealership. I would reccomend them whenever asked, and would seek their business again.
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Great experience all around. Everything went great and I could not complain about anything would definitely go back
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
They got me in and got me out They knew what I needed when I got there
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
It was clean, the technicians were very helpful. The waiting area was nice. And the work was done quickly and professionally.
Awesome! Dustin found me a vehicle that would work for what I needed and I got approved! The finished team was very friendly and there ro help along the way
Mason checked me in. Told me the work might take an hour. I waited in a comfortable waiting area. The work was completed without any issues within an hour.
Awesome sauce He was supercalafrgilisticexpialidocious and a very good worker give him a raise Dope
They were able to get me into a vehicle that I wanted. They were also able to .let my price point.
Scheduled an appointment online, and my car was taken care of that day. Service was good.
Noah is an outstanding young man and it was a pleasure to work with him. He will definitely be my recommendation and go to for all future vehicle purchases. Cristian addressed the issues we ran into on delivery with grace and professionalism. His attitude and accountability restored my faith in the dealership. Thank you Oakes Team.
Mason accommodated me when I had booked at the wrong dealership, was able to provide an additional service and the techs did it quickly. I appreciated it.
This is the second car purchase from an Oakes Kia dealership. I like the policy if unsatisfied with the vehicle.
Service was done quickly getting our car back to our busy family. All recalls were easily remedied and communication was great.
They were great! They were friendly and knowledgeable! They were great! Very friendly and knowledgeable
The entire experience was great! The staff was personable and they worked hard to get me where I wanted to be with both price and financing. I highly recommend Oakes Kia!
Good experience. Marion was easy going, non intimidating, and seems to enjoy his job. I do wish the benefits of the car were explained, but it was late and I chose not to take the time to do so.
I am very pleased with Oakes Kia. I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a bigger car and purchased a carnivalminivan. Lyric, Chuck, and Meaghan are outstanding. They are not high-pressure and they provide the outstanding customer support that I’m sure Kia expects from them. I feel really comfortable when I’m buying a car dealing with these three as I know that I’m getting a fair deal and they’re not giving me any malarky. I will highly recommend Oakes Kia to other individuals and ask that they see Chuck, Lyric and Meaghan. Truly outstanding group of people to work with and I’ve gone and had service their twice for oil changed already and that has been excellent also.
Great experience top to bottom. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible.
The dealership is an excellent facility. Comfortable and relaxing atmosphere. People are attentive and kind.
This guy knows what he is doing! Made our decision easy and fun! No B.S and thats how we like it!!! Personality and knowledge of how to sell. 10/10. Thanks again, Sage! Randy and Jessica Harmon
Very happy with Ryan and the team overall. Also have been very satisfied with the car itself.
Everyone was so pleasant to work with. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you.
Once we made a decision about buying 2 new cars instead of one pre owned they made it easy and as quick as possible.
Great customer service. Excellent service. Timely and cheerful greeting. Knowledgeable about the vehicles and the service was fast and well done.
Very friendly, took care of everything I needed in a timely manner Was very happy with service
Solid work and great customer service Timely service that was done with care. I appreciate the team.
Everything went smoothly. Very nice friendly people not many people left like that in this world we live in
Genuine service with a smile. Was able to get my second key activated immediately. A bay was open, so they made it happen
Didn’t have to wait long to check my car in for recall fixing. Finished in timely matter.
Customer friendly ! I'm getting ready for work right now .... we were happy as always with our service and will return.
Everyone I spoke with were so friendly and happy. Best car buying experience I’ve had.
I was impressed with how much I was helped here I really appreciate everything they were able to do for me.
It was easy to make my appointment and detail what I needed done. Everything was done quickly expertly and very courteous.
Ryan was the best! He went above and beyond to find me the exact car I wanted. Working with Ryan was the best experience I've had buying a new car.
We had such a smooth process buying our brand-new vehicle. Joanna was extremely helpful during the process and Bruce helped us find exactly what we wanted!! I will definitely recommend Oakes Olathe to anyone looking for a vehicle! I love my new ride and I have you guys to thank for that!!
Anh Pham was really helpful in buying processes, ready to answer any questions from me
I was happy with the service and done in a timely manner. The dealership was clean and staff was great
Although it took most of the day, it was a great experience to get a new vehicle. Danny was very helpful with all of my questions. He even bought us lunch, Thank You
Ryan was great! We did have to wait for finance for quite a while over 1.5 hours, but once we were able to start went fine. Not Ryan’s fault.
Service was timely and they let me know about concerns of other car service needs
Courteous and informative and thorough The service attendant was courteous and informative. The work was completed in a timely manner.
Ryan was great, easy to work with and communicates well. Had everything prepared so things went quickly when I took delivery.
Mason was very helpful in telling me on how to service my car. Great job
There was no wait, got right in with a same day appointment. The service was fast and friendly. The waiting area was clean and comfortable.
It was excellent. I was checked in quickly, confirmed the work to be completed. It was finished early, I paid and drove away happy.
Everyone at oaks Kia made the process really simple and stress free. I was able to get exactly what I wanted at a price I felt was fair.
I found Olivia May very easy to work with on the car we wanted. She was very responsive, and she worked hard to earn our business. She always explained everthing very clearly.
I give a lot of credit to Oaks Kia for being able to do right by the customer. I met with Noah to look at and buy a car. Noah made the process pretty straight forward and communicated well with everything. Overall, I am pretty happy with the purchase and will recommend Oaks Kia for anyone looking to find themselves a good vehicle.
Helpful and responsive He helped me understand what my options were and how best to take care of my vehicle.
Easy to work with and not pushy to buy anything wants you to get what you want
This dealership was fair and honest and I would recommend them for anyone looking to purchase a new or certified KIA.
Fantastic experience. Jonah was very helpful and worked hard to make it that way for us
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.
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