Jake Hartl was very helpful and patient with me. From the moment I got on lot to the days in between to final sale he was great. The person who handled my financing was also amazing, patient, answered all our questions and very friendly.
I went to Oakes Kia looking for a pre-owned vehicle recently and I was really impressed by how nice and laid back all of the staff were, particularly Madie, who worked really hard to meet the specifications of what I was looking for and answering all my questions thoroughly. She also never once made me feel pressured or rushed into anything that wasn't right for me and that really put my mind at ease. Above and beyond customer service with a really efficient and quick process made a really stressful decision feel easy. I will definitely be back again to work with her specifically when I'm looking to upgrade again.
Oakes ownership is committed to a great experience for the customer and it shows through the entire team! Buying experience was friendly, efficient, and professional!
I will definitely come back again
Second time buying here and I will definitely come back again. They worked with me to get the best possible value fit my money as well as on my trade in.
You will be taken care of
We’ve been looking for Toyota Sienna xle forever, found so many but not up to our pars and expectations, we were ready to buy from another dealer when I found a new listing of a white Sienna at Oakes Mitsubishi, who would think I would find the Van of our dreams at this remote dealer, what made us opt in to buy besides the quality of the Van inside and out is the feeling you get inside the dealer store, no pressure no haggle. The Team there is super nice ( we got lucky to be served by Nia, besides being helpful and good listener, she is beautiful and know what is doing. I can’t express how happy we are with our Van, oh I forgot our Van comes with a 6 month/ 6000 miles warranty. Go get your vehicle from there, you will be taken care of like we were.
Fantastic Service Department
The Oakes Kia service department is fantastic! I have been taking my car there for years, and they are always professional, timely, pleasant and really care about the customer. They do a great job providing recommendations for service without pushing you into expensive services that you don't need. Today with my oil change, not only did it take less time than I thought it would, they vacuumed my floor mats!
On Friday, we had an excellent experience in purchasing a new vehicle from Oakes Mitsubishi. Nia Lange was the reason, we rated her a 5-star sales person. First impressions was very positive- Nia met us on the lot while tire kicking (demonstrated she hustles while others wait for customers to walk into the show room), Nia has a pleasant personality, practiced social distancing and wore a face cover. In demonstrating the features of the vehicle, Nia excelled in communicating her product knowledge. Nia is not a high pressure sales person but shows good need / benefit selling skills. I would definitely recommend working with Nia for your next vehicle purchase. Good Selling, Lloyd & Karen Schaefer
After seeing a certified used truck on CarGurus, it took me to Oakes. My husband and I called right before the dealership closed on a Saturday evening. The nice man that answered the phone was very pleasant and helpful. He verified the truck was still for sale and asked me if someone could call me back Monday morning. So then to my surprise I received an awesome video of the truck followed by a call. This man's name is Heath. Wow, very nice and knowledgeable, I then made an appointment with him at 4 that afternoon. We were greeted by a really polite young man outside, and he then took us to Heath. Everything from there went like clockwork! With George and John helping with the deal and paperwork, we drove home in the most beautiful RAM Sport!!!!!!
Oh yes and truck got detailed before we left which by the way was after closing time! Thank you so much Oakes family for providing us with a most AWESOME Experience!!!!!