Customer Testimonials

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All Reviews Rating

Keyshawn was great; very helpful and worked hard.
Overall it was a good experience. Lyric did a great job and would even help set the vehicle features up.
Buying from out of state, took me seriously and arranged the deal to my liking. Mostly kept me informed.
They are easy to work with. They listened when I said texting was the easiest for me and they got me all pricing and out the door pricing when asked. Never went back on what they offered on my trade. Jared was very nice and accommodating! He’s new and still learning but overall a good experience! I do wish I had gotten out of there all little sooner to get home to my family but I’ve experienced worse wait times. Thanks again!
Overall it was a good experience. Lyric did a great job and would even help set the vehicle features up.
Buying from out of state, took me seriously and arranged the deal to my liking. Mostly kept me informed.
Drew was great to work with. Did more than I expected from salesman. I would buy from him again.
Xhuliano was so informative and helpful. Very kind and great customer service skills. I'd recommend Oaks Kia and Xhuliano to anyone.
Lyric was great. His attention to detail and level of care was exceptional. Thank you Lyric.
Overall a good experience, just wish buying a car could be a faster process!! But to compliants overall
Worked with Darren for awhile to look for a vehicle that was affordable and right for us. After coming back a few months to a great car, I ended up working with another sales rep, Jose. Needless to say, both gentlemen were professional and great to work with through the car buying process.
Oakes Kia was great to work with! Chip was our salesman. He was friendly, helpful, honest, and the transaction was quick and easy. We would definitely buy from Oakes Kia again.
Very good place, Karen the sales agent, is very good help for Hispanic people, friendly and professional 100% recommended
Lyric was great. His attention to detail and level of care was exceptional. Thank you Lyric.
Overall a good experience, just wish buying a car could be a faster process!! But to compliants overall
Best salesman ever! Very helpful and super positive. Thank you Drew Dawn!
Keyshawn very good service
The guy who helped me was great. Service took a while but he was awesome.
The guy who helped me was great. Service took a while but he was awesome.
I had a great experience with Dom at Oakes Kia. He worked with me on several different aspects of trading in my 2021 Seltos to upgrade to a 2024 Seltos. When we were there on a Saturday it was busy but Dom made us feel so welcome and kept us entertained and was incredibly personable. When I return to Kia for my next upgrade I will happily request Dom to help us again as he made us feel like family. Thank you Oakes, I will continue to be a loyal customer!

Website Rating

Jake Hartl was very helpful and patient with me. From the moment I got on lot to the days in between to final sale he was great. The person who handled my financing was also amazing, patient, answered all our questions and very friendly.
I went to Oakes Kia looking for a pre-owned vehicle recently and I was really impressed by how nice and laid back all of the staff were, particularly Madie, who worked really hard to meet the specifications of what I was looking for and answering all my questions thoroughly. She also never once made me feel pressured or rushed into anything that wasn't right for me and that really put my mind at ease. Above and beyond customer service with a really efficient and quick process made a really stressful decision feel easy. I will definitely be back again to work with her specifically when I'm looking to upgrade again.

Google Rating

Keyshawn was great; very helpful and worked hard.
They are easy to work with. They listened when I said texting was the easiest for me and they got me all pricing and out the door pricing when asked. Never went back on what they offered on my trade. Jared was very nice and accommodating! He’s new and still learning but overall a good experience! I do wish I had gotten out of there all little sooner to get home to my family but I’ve experienced worse wait times. Thanks again!
Drew was great to work with. Did more than I expected from salesman. I would buy from him again.
Xhuliano was so informative and helpful. Very kind and great customer service skills. I'd recommend Oaks Kia and Xhuliano to anyone.
Worked with Darren for awhile to look for a vehicle that was affordable and right for us. After coming back a few months to a great car, I ended up working with another sales rep, Jose. Needless to say, both gentlemen were professional and great to work with through the car buying process.
Oakes Kia was great to work with! Chip was our salesman. He was friendly, helpful, honest, and the transaction was quick and easy. We would definitely buy from Oakes Kia again.
Very good place, Karen the sales agent, is very good help for Hispanic people, friendly and professional 100% recommended
Best salesman ever! Very helpful and super positive. Thank you Drew Dawn!
Keyshawn very good service
I had a great experience with Dom at Oakes Kia. He worked with me on several different aspects of trading in my 2021 Seltos to upgrade to a 2024 Seltos. When we were there on a Saturday it was busy but Dom made us feel so welcome and kept us entertained and was incredibly personable. When I return to Kia for my next upgrade I will happily request Dom to help us again as he made us feel like family. Thank you Oakes, I will continue to be a loyal customer!
I really enjoyed doing business with Xhulio. He's an excellent and professional salesman. He made my buying experience at Oakes Kia really enjoying. Although I was a little bit apprehensive toward Kia Forte, he walked me through all of its state of the art features and even helped me make a choice about the color of the car. I was also impressed by his Commitment to his clients as he decided to come to work on his day off to help me complete the purchase of the car. I was definitely very satisfied with Xhulio and I would recommend his services to anyone shopping for a Kia at Oakes Kia.
Derrick did a great job making the process smooth and simple. He was very polite and was able to answer all of our questions. We will definitely come back to him again when we get another vehicle.
Keyshawn did a very great and thorough job at helping me purchase my dream car.
Juliano was the best car salesman ive ever had the pleasure of working with! He got me into a car that i love for a cheaper price than what i asked for! I recommend Juliano for all your car needs! Lindsey in finance was wonderful too! Nice and very informative and helped me every step of the way! THANKS OAKES KIA!
Thank you Steven! Overall great experience. We love our new Telluride. No pressure, very knowledgable and once we decided, made the process quick and easy. If you are in the market for a Kia, do yourself a favor and go see Steven.
Oakes (and our rep, Jose) did a fantastic job. Exactly as needed.
Xhuliano Was awesome today with me, great customer service, really helpful throughout the whole process
Jose Ramirez was my salesperson. He did an amazing/excellent job walking me the process of finding a new vehicle that was within my price range and that suited my needs. Even though he was new and still learning, he was wonderful, and I couldn't have had a better person assisting me. He was respectful and didn't try to sell me something I didn't want. He is a great asset to your sales team! I would highly recommend him. The Management Team was great as well. Another big thanks to Bruce in the Finance Dept. He rolled out the red carpet for me and was able to get a better deal than what was quoted to me. Thank you all!
Mr Dom was a very nice, respectful and friendly person he offered water and food and answered all of my questions in a respectful manner.
I really appreciated working with Ashley Pennel at the Northtown Kia dealership. Using the Kelley Bluebook selling process, she helped me sell my Ford F150 pickup. She was great to work with, was lovely about shooting me a very fair price right away. Once she saw my vehicle, I felt she appreciated the care I had given it and knew it was a good buy. I felt No Hassle like I was getting from other dealer buyers that had responded. Thanks again for a very fair deal.

Yelp Rating

After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car. He was friendly and courteous.
I worked with Chip when I bought my f250 he was a really cool guy. One of the higher ups was rude but I didn’t let that effect my experience.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical aspects of the car! If you are looking for a Kia and visit Oakes Kia in North Kansas City, ask for Karen Sanchez. She’s lovely!
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance on a vehicle or either selling the customer a new vehicle.  I have been patronizing Oakes Kia for a few years and the service has always been great and it keeps getting better.

cars.com Rating

Overall it was a good experience. Lyric did a great job and would even help set the vehicle features up.
Buying from out of state, took me seriously and arranged the deal to my liking. Mostly kept me informed.
Lyric was great. His attention to detail and level of care was exceptional. Thank you Lyric.
Overall a good experience, just wish buying a car could be a faster process!! But to compliants overall
The guy who helped me was great. Service took a while but he was awesome.
great service dept.with very nice people who took awesome care of us and our car.
Great people with great service. I would absolutely use this dealership again. Steven carroll is a great salesman
Had a great experience. Oakes has a welcoming environment an staff. I love my new 2024 Sorento.
Every one was very helpful with explaining what we were buying and what we were getting.
Oakes service crew made getting my oil changed so easy. Everyone was super nice and the customer service was great.
Steven Carrol was excellent with going over everything on my new Kia Sportage Hybrid. Was a great experience
I never felt pressured. I felt I was listened to and I got the car I wanted.
Jose Ramirez was my salesperson. He did an amazing/excellent job walking me the process of finding a new vehicle that was within my price range and that suited my needs. Even though he was new and still learning, he was wonderful, and I couldn't have had a better person assisting me. He was respectful and didn't try to sell me something I didn't want. He is a great asset to your sales team! I would highly recommend him. The Management Team was great as well. Another big thanks to Bruce in the Finance Dept. He rolled out the red carpet for me and was able to get a better deal than what was quoted to me. Thank you all!
Oil changes are easy and effective. Sometimes it does take quite a while but it’s easy as 1,2,3
Prompt, immediate service for an unexpected check engine light. Warranty covered and fixed same day. Very professional
Karen was great! She was very thorough with explaining the details of the Telluride. She was great training the new sales associate too. I liked she gave me her cell in case there were any follow up questions or concerns.
Honest, clean waiting room with free refreshments, or have a shuttle for you, keep you informed about your vehicle,
Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy
My guy Derrick worked hard for me, and my first legitimate car buying experience went very well as a result. Buying a car is not easy, and there are obviously a TON of things to consider, but Derrick kept it real throughout the entire process and was great to work with. Thanks man!
Darren gave me the space to make an informed decision without the usual pressure that salesman put on the customer. He was great!

DealerRater Rating

Overall it was a good experience. Lyric did a great job and would even help set the vehicle features up.
Buying from out of state, took me seriously and arranged the deal to my liking. Mostly kept me informed.
Lyric was great. His attention to detail and level of care was exceptional. Thank you Lyric.
Overall a good experience, just wish buying a car could be a faster process!! But to compliants overall
The guy who helped me was great. Service took a while but he was awesome.
great service dept. with very nice people who took awesome care of us and our car.
Great people with great service. I would absolutely use this dealership again. Steven carroll is a great salesman
Oakes service crew made getting my oil changed so easy. Everyone was super nice and the customer service was great.
Every one was very helpful with explaining what we were buying and what we were getting.
Had a great experience. Oakes has a welcoming environment an staff. I love my new 2024 Sorento.
Steven Carrol was excellent with going over everything on my new Kia Sportage Hybrid. Was a great experience
I never felt pressured. I felt I was listened to and I got the car I wanted.
Prompt, immediate service for an unexpected check engine light. Warranty covered and fixed same day. Very professional
Oil changes are easy and effective. Sometimes it does take quite a while but it’s easy as 1,2,3
Jose Ramirez was my salesperson. He did an amazing/excellent job walking me the process of finding a new vehicle that was within my price range and that suited my needs. Even though he was new and still learning, he was wonderful, and I couldn't have had a better person assisting me. He was respectful and didn't try to sell me something I didn't want. He is a great asset to your sales team! I would highly recommend him. The Management Team was great as well. Another big thanks to Bruce in the Finance Dept. He rolled out the red carpet for me and was able to get a better deal than what was quoted to me. Thank you all!
Karen was great! She was very thorough with explaining the details of the Telluride. She was great training the new sales associate too. I liked she gave me her cell in case there were any follow up questions or concerns.
Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy
Honest, clean waiting room with free refreshments, or have a shuttle for you, keep you informed about your vehicle,
Darren gave me the space to make an informed decision without the usual pressure that salesman put on the customer. He was great!
My guy Derrick worked hard for me, and my first legitimate car buying experience went very well as a result. Buying a car is not easy, and there are obviously a TON of things to consider, but Derrick kept it real throughout the entire process and was great to work with. Thanks man!
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