Customer Testimonials

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All Reviews Rating

Marion was great to work with! Worked to find just the right car for us.
Great experience with Lyric!
Very nice people, easy to communicate with! They got me driving in no time! I was helped by Chuck Henn, I would definitely deal with him again!
We had an excellent experience buying a car from Logan. He is definitely great at his job - knowledgeable about the cars and low pressure. We enjoyed getting to work with him and would buy from him again.
Wonderful service!
Matt was an was a pleasure to work with
Great experience with Dom! Very patient and helpful. Would recommend to anyone.
Lacey was great to work with. Friendly, personable, and professional!! Would work with her again!!
Lacey and Seth were amazing to work with! No pressure, laid back easy car buying process! 100% recommend!!
Very easy and fast transaction. Got a great deal on an awesome vehicle. Highly recommend Steven and Oakes Kia!
Lyric did a good job
Had a great experience with Kia Pat and Bruce! They were super helpful in our process of finding a new car!
Kia Pat was wonderful!!! He was very helpful, kind, easy to talk to, had answers for all my questions, and worked out a fantastic deal for me! I highly recommend him for anyone wanting the best car-buying experience ever!!!
Lyric was easy to work with and made the car buying process very easy and enjoyable!
Dom created the best buying experience we have had in many years. Don't forget to ask for Dom.
Was amazing and great service!
Tim Hoode was very courteous. He worked hard to get us a vehicle in our price range.
Most Customer friendly dealership I have ever been to! Matt worked hard to get us what we needed. Management came by and made us feel valued. Value+Valued=Oakes Kia
Came in to Oakes Kia looking for a sorento on a budget. Lyric was able to fins us the perfect one at only 10 bucks over our budget. Everything was smooth and easy from the test drive to the paperwork. I felt like he did a great job helping us feel comfortable and finding the perfect sorento for our family! I will definitely come back to Oakes Kia and buy from Lyric again. Great sales man, not pushy!
I very much appreciated the laidback vibes at this dealership. Everyone was super friendly and helpful.

Website Rating

Jake Hartl was very helpful and patient with me. From the moment I got on lot to the days in between to final sale he was great. The person who handled my financing was also amazing, patient, answered all our questions and very friendly.
I went to Oakes Kia looking for a pre-owned vehicle recently and I was really impressed by how nice and laid back all of the staff were, particularly Madie, who worked really hard to meet the specifications of what I was looking for and answering all my questions thoroughly. She also never once made me feel pressured or rushed into anything that wasn't right for me and that really put my mind at ease. Above and beyond customer service with a really efficient and quick process made a really stressful decision feel easy. I will definitely be back again to work with her specifically when I'm looking to upgrade again.

Google Rating

Marion was great to work with! Worked to find just the right car for us.
Great experience with Lyric!
Very nice people, easy to communicate with! They got me driving in no time! I was helped by Chuck Henn, I would definitely deal with him again!
We had an excellent experience buying a car from Logan. He is definitely great at his job - knowledgeable about the cars and low pressure. We enjoyed getting to work with him and would buy from him again.
Wonderful service!
Matt was an was a pleasure to work with
Great experience with Dom! Very patient and helpful. Would recommend to anyone.
Lacey was great to work with. Friendly, personable, and professional!! Would work with her again!!
Lacey and Seth were amazing to work with! No pressure, laid back easy car buying process! 100% recommend!!
Very easy and fast transaction. Got a great deal on an awesome vehicle. Highly recommend Steven and Oakes Kia!
Lyric did a good job
Had a great experience with Kia Pat and Bruce! They were super helpful in our process of finding a new car!
Kia Pat was wonderful!!! He was very helpful, kind, easy to talk to, had answers for all my questions, and worked out a fantastic deal for me! I highly recommend him for anyone wanting the best car-buying experience ever!!!
Lyric was easy to work with and made the car buying process very easy and enjoyable!
Dom created the best buying experience we have had in many years. Don't forget to ask for Dom.
Was amazing and great service!
Tim Hoode was very courteous. He worked hard to get us a vehicle in our price range.
Most Customer friendly dealership I have ever been to! Matt worked hard to get us what we needed. Management came by and made us feel valued. Value+Valued=Oakes Kia
Came in to Oakes Kia looking for a sorento on a budget. Lyric was able to fins us the perfect one at only 10 bucks over our budget. Everything was smooth and easy from the test drive to the paperwork. I felt like he did a great job helping us feel comfortable and finding the perfect sorento for our family! I will definitely come back to Oakes Kia and buy from Lyric again. Great sales man, not pushy!
Kia Pat wore the coolest purple pants while helping us buy the best car ever !!! 100% recommend, 2nd time purchasing a car here. Will only come here because of how knowledgeable they are. Thank you Kia Pat!!

Yelp Rating

I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience. It was by far the fastest in and out experience I've ever had, I almost made their 1 hour guarantee but there were some issues that slowed it down a bit. Chip, Christian, and Ramzi, thanks for being good to work with, and actually honoring the price on your website and then some!
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I came to pickup the vehicle. This was the quickest I have ever experienced when buying a car. Ask for Logan G. If you visit.
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars. I didn't purchase a car but I'm definitely coming back to purchase a vehicle with Dom.
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle. Thank you for a job well done. Keep up the good work
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car. He was friendly and courteous.
I worked with Chip when I bought my f250 he was a really cool guy. One of the higher ups was rude but I didn’t let that effect my experience.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical aspects of the car! If you are looking for a Kia and visit Oakes Kia in North Kansas City, ask for Karen Sanchez. She’s lovely!
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance on a vehicle or either selling the customer a new vehicle.  I have been patronizing Oakes Kia for a few years and the service has always been great and it keeps getting better.

cars.com Rating

I very much appreciated the laidback vibes at this dealership. Everyone was super friendly and helpful.
We stumbled upon Oakes Kia a few years ago and have since bought 3 new cars from them. The sales and service are excellent! Highly recommend to anyone!!!
Easiest process I could have ever imagined. Every employee was so great!I will definitely be back!
Tim Hodde is the most knowledgeable car salesman I have ever met. He was also incredibly helpful. The one thing I disliked was that after the deal was reached, I felt as though the other people at the dealership kept pushing me to purchase additional items I kept telling them I did not want.
I had purchased a car last year from Kia was not pleased and had some issues and just decided to trade it and then I met Lyric and he really took the time to listen to my concerns paid attention to what I was concerned about and put me in a car that I was much happier with I haven’t driven it very much yet but it is much more comfortable more my style of car I’m 75 years old. I like comfort I don’t feel like you’re on the floor of the car when you hit a bump Lyric was excellent. Took a long time with me. Help me move stuff over into the car. The world would be much better off with more sales people like Lyric.
Everyone was very polite and kind. Good people make a big difference! And honesty is the most important thing as a buyer that i look for
Easy transaction - was able to work most of the deal through email, and no surprises or changes once I arrived at the dealership. Best car buying experience I've had at a Kansas City dealer and I've bought cars in the area since 1999.
Lacey was so wonderful!! Very helpful, knowledgeable and personable! Highly recommend. What a treat having a gal sell us a car!
Lacey was extremely helpful and patient with me and my countless texts and questions. Very satisfied. Thanks so much!
Tim is great to work with. No pressure and takes time to listen to what you want then makes it happen.
Darren was very thorough about every detail of vehicle we had looked at. He research all our information in a vehicle we was looking for. He is a very good listener. And when we talked with the finance dept., the gentleman whom I forget his name was also extremely thorough about each section he showed us. Kiddos to both men.
All the staff at Oakes Kia were extremely helpful and accommodating. They were amazing at communication throughout the entire process of purchasing a new vehicle. They were very personable and were extremely welcoming. They went above and beyond, my experience there was the best i’ve ever had at a dealership.
Every one was very help full and ready to help the 2 gentlemen that helped me where amazing and kind I would recommend to anyone!
My experience was as stress free as you would want the car buying process to be! Everything was extremely easy!
Everyone was very friendly and we liked the no hassle price negotiations. We will certainly recommend your dealership.
Chuck was my salesman and he was great to work with. The best part was that there was no hassle car buying.
Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!!
Kevin Roth was an excellent representative of Oakes Kia. My problem was the finance person using my city as my street and I didn’t catch it as he went too fast. However, Karen Suarez corrected the next week when I was back in to get more info from Kevin on the tech side of car. Karen was kind and reassuring that address was corrected. I’d give her highest rating along with Kevin. Not sure exactly what Meagan had to do with my purchase other than introducing herself. I was told that someone from service would contact me and so far that has not happened. I got a survey from them on recent service which I responded to that the only service I’d received was when Kevin put the correct amount of air in my tires. I will be making another appointment with Kevin to go over more features once weather is good. I’m hoping for a long and satisfactory experience with Oakes, especially since I bought the 5 year service plan and 10 year bumper to bumper warranty. Will someone from service be contacting me to set appointment for first oil change in 5-6 months??
Everyone was so nice and helpful. Always willing to answer whatever questions I had and help me.
Best Dealer and Best service in KC. The Staff is so Freindly and i was Satisfied by their Service

DealerRater Rating

I very much appreciated the laidback vibes at this dealership. Everyone was super friendly and helpful.
We stumbled upon Oakes Kia a few years ago and have since bought 3 new cars from them. The sales and service are excellent! Highly recommend to anyone!!!
Easiest process I could have ever imagined. Every employee was so great!I will definitely be back!
Tim Hodde is the most knowledgeable car salesman I have ever met. He was also incredibly helpful. The one thing I disliked was that after the deal was reached, I felt as though the other people at the dealership kept pushing me to purchase additional items I kept telling them I did not want.
Everyone was very polite and kind. Good people make a big difference! And honesty is the most important thing as a buyer that i look for
I had purchased a car last year from Kia was not pleased and had some issues and just decided to trade it and then I met Lyric and he really took the time to listen to my concerns paid attention to what I was concerned about and put me in a car that I was much happier with I haven’t driven it very much yet but it is much more comfortable more my style of car I’m 75 years old. I like comfort I don’t feel like you’re on the floor of the car when you hit a bump Lyric was excellent. Took a long time with me. Help me move stuff over into the car. The world would be much better off with more sales people like Lyric.
Easy transaction - was able to work most of the deal through email, and no surprises or changes once I arrived at the dealership. Best car buying experience I've had at a Kansas City dealer and I've bought cars in the area since 1999.
Lacey was so wonderful! ! Very helpful, knowledgeable and personable! Highly recommend. What a treat having a gal sell us a car!
Lacey was extremely helpful and patient with me and my countless texts and questions. Very satisfied. Thanks so much!
Tim is great to work with. No pressure and takes time to listen to what you want then makes it happen.
Darren was very thorough about every detail of vehicle we had looked at. He research all our information in a vehicle we was looking for. He is a very good listener. And when we talked with the finance dept., the gentleman whom I forget his name was also extremely thorough about each section he showed us. Kiddos to both men.
All the staff at Oakes Kia were extremely helpful and accommodating. They were amazing at communication throughout the entire process of purchasing a new vehicle. They were very personable and were extremely welcoming. They went above and beyond, my experience there was the best i’ve ever had at a dealership.
Every one was very help full and ready to help the 2 gentlemen that helped me where amazing and kind I would recommend to anyone!
My experience was as stress free as you would want the car buying process to be! Everything was extremely easy!
Everyone was very friendly and we liked the no hassle price negotiations. We will certainly recommend your dealership.
No pressure dealership. Listens to your needs then finds vehicle for you. All departments dealt with so far seem genuinely invested in good customer service.
Every one was extremely friendly and made me feel like a person not a client the needed as a money bank. Understood my needs and what I needed worked to get it done.. I'll be recommending Oaks KIA to everyone
I think we received the wrong survey. I am not sure who Dillon and Seth are. We had different salespeople.
Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!!
Chuck was my salesman and he was great to work with. The best part was that there was no hassle car buying.
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