Customer Testimonials

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All Reviews 5,735 Google 2,461 Yelp 19 cars.com 1,537 DealerRater 1,718
Jacob Robirds was Amazing. Explained everything throughly and got us in to a newer vehicle for less money. Easiest car buying experience we had thus far.
Posted on Google by Julie Evans
Bailey Boggs was so very kind and helpful. Made our buying experience extremely satisfying. I will refer friends and family to this great Oaks Kia. We are extremely happy with our purchase. Thank you for being so kind and helpful!!!!!
Posted on Google by Gerri Harrelson
My experience with Gloria Lillich went extremely smoothly and she turned a very complicated process into an easy one
Posted on Google by Dak Asc
Worked with Bailey to buy my dream Kia carnival for my growing family!
Posted on Google by Madison Berry
We are so happy with our experience. Gloria Lillich was so helpful to us. She made sure we knew exactly what was going on with the sale and explained everything very well.
Posted on Google by Libby VanRheen
We had the best experience at Oaks Kia today!! From our sales person - Bryson West, to the Operational Director - Will, and Finance Manager - Lorraine. They listened to our wants, did their absolute best to meet our needs, got us the best rates and coverage, and most importantly made us feel right at home. We are now part of the Kia Family.
Posted on Google by Tonee Brown
Highly recommend Marion at Olathe Kia. He made buying a vehicle very fun and stresss free!
Posted on DealerRater by bondwife
Highly recommend Marion at Olathe Kia. He made buying a vehicle very fun and stresss free!
Posted on cars.com by bondwife
We worked with Anh and Reagan and had a fantastic experience! They answered all our questions and weren’t pushing. Would highly recommend for any car needs!
Posted on Google by Kristin McNew
I live in Columbia Missouri, made the drive all the way to KC as Dominic and his crew offered me a terrific deal on a brand new Kia carnival. The whole crew was top notch. From the people at the front door to the guys from service I met during the visit. They hooked me up with a great car and we discussed several service packages that made sense for our way of driving, while removing those that didn't make sense. We had some hiccups during the lease end and delivery, but the management team and Dom worked together and coordinated with my wife to find out the best way to solve it, with the help of our Columbia dealer.
Posted on Google by Andres Villafuerte (Dre)
Dom T is really the best! He helped us so fast with what we were looking for and gave us even better options to look into! He made everything quite easy for me and was a great experience to have buying my second car!
Posted on Google by SheQuawn Jones
Gloria was great. I really appreciated how she made the car buying process relatively fast and easy. I’m very happy with my purchase.
Posted on Google by Nancy Davidson
Service tech rep was patient and thorough in explaining things I didn't know and generally, it was all pleasant
Posted on DealerRater by charity1967
The dealership was good they dod not let me leave until I was in a car I appreciate them for that..i would highly recommend
Posted on cars.com by monroeterry83
Repeat issue that was finally solved. Everyone was friendly and helpful. I used the shuttle service and my drivers were great, Richard and one other young man.
Posted on cars.com by gbeutlereyman
Service tech rep was patient and thorough in explaining things I didn't know and generally, it was all pleasant
Posted on cars.com by charity1967
Repeat issue that was finally solved. Everyone was friendly and helpful. I used the shuttle service and my drivers were great, Richard and one other young man.
Posted on DealerRater by gbeutlereyman
The dealership was good they dod not let me leave until I was in a car I appreciate them for that..i would highly recommend
Posted on DealerRater by monroeterry83
They made the process easy and everyone was great. Please send my all weather floor mats. Give Joanh and Lorraine a raise please.
Posted on DealerRater by kaylonicole
Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car.
Posted on DealerRater by zukes67
Thank you so much for helping my mom with her car, made it a painless and easy process for us. Highly reccomend Ahn if you are looking for a new car!
Posted on Google by Jessica Adkins
Truman, Dashon and Karen are an A+ team that are so fun to work with. While it was an unusual experience compared to the bad reputation car dealerships have - this was an exceptional experience that was worth having.
Posted on Google by Paemon Aramjoo
Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car.
Posted on cars.com by zukes67
They made the process easy and everyone was great. Please send my all weather floor mats. Give Joanh and Lorraine a raise please.
Posted on cars.com by kaylonicole
The Guys in Oakes Kia Parts allowed me to borrow their lug nut wheel locking key so that I could put non-locking wheel lug nuts on my 2024 Kia Sorento X-Line. I could not find the original wheel locking nut key that came with the car when I bought the car new, nor could I find the code for the original locking key so that I could purchase the correct sized key as a replacement. Thanks so much Guys for understanding my situation and letting me borrow your key locks!!! I will rotate my tires this Friday and promptly return your wheel lock keys. You Guys really worked with me and for that I am extremely grateful!!
Posted on Google by james horn
Went in for a oil change and tire rotation. The service was quick, and I was out of there in less time that I thought it would take.
Posted on cars.com by timlmeek
Went in for a oil change and tire rotation. The service was quick, and I was out of there in less time that I thought it would take.
Posted on DealerRater by timlmeek
I was happy with the price and I love the Carnival. It's very luxurious.
Posted on DealerRater by hudson9604
Dashon Adams provided great customer service!! Highly recommend
Posted on Google by Aimee Ward
I was happy with the price and I love the Carnival. It's very luxurious.
Posted on cars.com by hudson9604
I had a great experience working with Jim Morris at Oakes Kia in North Kansas City. He was patient, knowledgeable, and made the car buying experience seamless and enjoyable. Jim was great to work with and I never felt pressured at any point from start to finish. I would highly recommend working with Jim!
Posted on Google by Nicole Twitchel
Had a great time and Jacob made it super simple and easy for us. Really appreciate him being super respectful and making the process fun.
Posted on Google by Brock Rau
Easy transaction, very helpful. Pleasant team, quick to respond. Made sure we had what we needed to know
Posted on DealerRater by paul@john738.com
Easy transaction, very helpful. Pleasant team, quick to respond. Made sure we had what we needed to know
Posted on cars.com by paul@john738.com
Dom B got us a great deal!
Posted on Google by Alexis Schrader
Bryson West was super great to work with! Great guy, and he worked his butt off for us and hooked me up with a great car!
Posted on Google by Logan Carpenter
Josh seemed genuinely interested in putting us in the right car and getting answers to all our questions. A great car buying experience . Everyone was very kind.
Posted on DealerRater by thoroughbredlaw
No thank you. They did exactly what they were suppose to do. Fixed a recall.
Posted on DealerRater by cwgrlnks
Aaron was professional, knowledgeable and respectful. Got the work done quickly! Inside the dealership is clean and a lovely place to wait. A great experience!
Posted on DealerRater by jsposton16
Austin and Danny treated me with respect and friendliness. everyone I dealt with in the dealership was curtious and helpful. Thanks Guys
Posted on DealerRater by johnwbrown1948
Work was done well and done in a shorter time than estimated. Got a loaner and it was great also. Real quick, clean process.
Posted on DealerRater by dfords
Work was done well and done in a shorter time than estimated. Got a loaner and it was great also. Real quick, clean process.
Posted on cars.com by dfords
Austin and Danny treated me with respect and friendliness. everyone I dealt with in the dealership was curtious and helpful. Thanks Guys
Posted on cars.com by johnwbrown1948
Aaron was professional, knowledgeable and respectful. Got the work done quickly! Inside the dealership is clean and a lovely place to wait. A great experience!
Posted on cars.com by jsposton16
No thank you. They did exactly what they were suppose to do. Fixed a recall.
Posted on cars.com by cwgrlnks
Josh seemed genuinely interested in putting us in the right car and getting answers to all our questions. A great car buying experience . Everyone was very kind.
Posted on cars.com by thoroughbredlaw
Kyson went out of his way to bring a car in for us to view so we had a variety of K5 GT’s to choose from. He was quick and friendly.
Posted on DealerRater by scampree
The whole team was amazing! So glad I chose Oakes Kia to buy my first Kia!
Posted on DealerRater by carol c
Easy fast and great customer service will continue buying cars from them for as long as I am alive
Posted on DealerRater by customautoreconditioning
Big shout out to Dalton He was able to get me a deal on a Sportage. Smooth and easy process. If you need a deal, Daltons your guy.
Posted on Google by Jeff Malone
Bailey Boggs is not only a wonderful sales person, but one of the BEST humans I have ever had the pleasure of meeting. She made what could have been a very stressful situation one of the easiest. Give Oakes Kia (and Bailey) the opportunity, you wont be disappointed!
Posted on Google by Amy Galey
Jacob “Bird” was incredibly helpful. He was thorough, patient, and respectful of our time. Highly recommend asking for him when considering Oakes
Posted on Google by Steffani Nierras
if you want to be taken care of of see the bird. excellent service, attentiveness, and the bird really cares. great experience. would buy from the bird again
Posted on Google by Raymond Nierras
Super honest and helpful. Was able to get a new car same day.
Posted on Google by donovan comer
Bird was so helpful getting my son his car. We got exactly what he wanted and he took really good care of him on his first purchase! He just made 2 new loyal customers at Oakes Kia
Posted on Google by Laura Comer
Blake was short as heck thumbs up
Posted on Google by sheila Nash
Great customer service and very responsive. The waiting room is very nice and free snacks was a bonus.
Posted on DealerRater by pjdunham1
Very quick and efficient staff. Waiting room was nice and even had snacks and coffee
Posted on DealerRater by shamaralauren
I had a great experience at Oaks Kia! Bailey Boggs was so friendly and made the car buying process very smooth and easy. She helped me find the perfect car and explored all payment options without feeling pressured.
Posted on Google by Sean Anderson
I had to deal with Theo and he is a super nice guy. Loved him Kia Oaks is amazing
Posted on Google by Shahzaib Maqbool, MD
Blake Reynolds was super helpful, It was a great experience
Posted on Google by Kailee Farlin
Blake Reynolds made the experience great!
Posted on Google by Bryce Farlin
Blake
Posted on Google by John Ricklefs
This is my 2nd time buying a vehicle from Oakes Kia and it was an amazing experience from start to finish, even after the initial purchase! I worked with Logan Gaynor and he was so kind, very professional, and not at all pushy. They gave me a hell of a deal on my new car, much better of a deal than any other Kia dealership in the area was willing to give me! A few days after buying my new Kia, I had discovered there were a few hail dings on it. No big deal, I figured it was from recent storms in the KC area and it had just not been discovered by the dealership at that point. It happens. So, I messaged Logan and he was prompt in his response and assured me they would take care of it. I went ahead and got an estimate, had the work done to repair the hail dings and sent over the invoice to the dealership. They had a check out to me soon after, no questions asked. This is how you treat a customer! I will be doing business with them again in the future when I'm looking for my next vehicle, without a doubt! 11/10 recommend. Kudos to Logan and Oakes Kia for making me feel like a valued customer.
Posted on Google by Garrett Garing
Service Manager Nick Dollar, and Service Advisor Nate Spaulding, treated my wife and I very fairly on a repair. I know that doesn't always happen at places that fit the classic mechanic stereotype, but these guys were great! We would gladly work with Oakes again any time!
Posted on Google by Scott Halbert
Thank you Logan Gaynor and all at Oakes Kia for making our new car buying experience easy and fun. We absolutely love the new Sportage EX hybrid.
Posted on Google by Jim Solito
Friendly, helpful, knowledgeable, professional, stress-free process, happy with purchase, Highly recommend and love my new Kia!
Posted on DealerRater by mrs.afritz
Great working with me on negotiation the price back and fore with other dealership. Marion very personable
Posted on DealerRater by jtsindo
We had a great experience with Jim at Oakes Kia. He did not make us feel pressured and was knowledgeable. He made the buying the car an easy process
Posted on Google by kelly bush
Bryson W was an amazing salesman very helpful along with the rest of the crew.
Posted on Google by Daniel Boyd
Had a great experience with Dom Braswell! He answered all of our questions and helped me get my new car with a smile the entire time!
Posted on Google by Lauren Thompson
Our sales associate Dom Braswell was fantastic and customer service was exceptional. Being in management in the car industry is his is hard to come by. Would recommend him to everyone
Posted on Google by Mary Beth Thompson
I came in to look at a Kia k5 and Alex Goodman was extremely helpful. I’ve been looking at cars for awhile now and he was extremely helpful and told me everything I needed to know!
Posted on Google by Not C10
Theo was great and got me taken care of in a timely manner! He got me in what I needed! Not only that but Dustin in accounting did everything in his power to get me a better price with better coverage as well. My experience at this location was amazing. They work hard to help get you what you need and the biggest thing is they EXPLAIN why things are the way they are and don’t leave you in the dark. I plan to get cars from here any time I need one.
Posted on Google by John
Bailey Boggs was very nice and made my vehicle purchase a stress free experience i had a great time!
Posted on Google by Romeo Derisca
Quick check in, reasonable wait time, clean waiting area, appreciate water/snacks. Just four more words
Posted on DealerRater by snelso45
The associate in service, Katlyn, was very helpful and courteous. She was able to help me connect my phone to Apple CarPlay.
Posted on DealerRater by LORIEKENNALLY
I had a great experience selling my car to Oakes Kia. The staff were friendly, fast, and easy to work with. Shout out to Taft, he was a pleasure to do business with!
Posted on DealerRater by saltiorama
I contacted Bailey Boggs about 3 vehicles I needed to purchase. I knew going into this, they are not standard vehicles found at car lots. Bailey set me up with Taft who knowingly knew Kia would not have these vehicles, admitted he did not know much about them, but researched and located several options for me and I was able to find one from his research and suggestions. The measure of a person really shows when there is nothing to gain but you give it your all anyways ❤️
Posted on DealerRater by mbolles72
Jim Morris was so attentive and patient throughout the entire car-buying process. Thank you Jim!
Posted on Google by brittrepp
Dominic Taibi is very easy to talk to. I wasn't intimidated at all. He's very upfront and willing to go the extra mile.
Posted on Google by Angela Forari
We purchased a Kia Carnival and we love it. It's perfect for our growing family and drives really great. Our salesperson, Bryson West, went out of his way to make sure we were happy. I was looking for a few months for this minivan and we found the right price at Oakes Kia.
Posted on Google by D Estes
Great service!
Posted on Google by Jolie Fisher
Great people. Genuine stand up people that made an unlikely scenario for us to get the car we want possible. Angel was great and I’ll send anyone I know their way. Thanks again!
Posted on Google by maxwell gellert
Bryson West took really good care of us.
Posted on Google by Mary Marshall
Marion Martinez was great to work with. He took time to answer all my questions and get the Kia app setup on my phone before I left. Financing was easy and hassle free. The time I spent there was minimal for purchasing a car. No long waits for financing.
Posted on DealerRater by fjcollector07
Oaks Kia is a welcoming and professional company. They are considerate of the customers wants and needs. For example I had an oil change and tune up on my car. They opened their doors a little early to let me and my baby in to start the check in process. Then proceeded to explain what all that was going to be done and what time it would be done. They also helped me transfer all of my baby items to my husband’s car so we could take my son to daycare. Customer service was so helpful and clear on what was all being done. They even went the extra mile to help me and my son. I am very grateful for the service and thoughtfulness they gave that day.
Posted on DealerRater by weiyan0809
Bailey was very welcoming and was great to work with through the process of buying our new Kia Sportage Hybrid. She listened to our needs and helped us work the best deal with rebates and terms. We appreciate Baileys hard work getting us into our new vehicle.
Posted on Google by Ryan Filmore
I spent the day at Kia buying a car and I had a very awesome salesman named Dashon Adams, he was incredible. I love it when a salesman isn’t aggressive, but kind, it’s just a breath of fresh air.
Posted on Google by Gwen Connors
Great Service!!! Amazing Experience!! Bailey was the best!!
Posted on Google by Christy Filmore
Great people and great customer service all the way around and got me into something with no problem would definitely recommend them
Posted on DealerRater by taylormade2569
Taft was very professional and patient in the car sale process! I would definitely utilize his help again in the future.
Posted on DealerRater by Kelsooo2001
Easy Booking was easy, and service was done quick! Pick up was smooth and I received my car in great shape.
Posted on DealerRater by roxasAban
Easy Booking was easy, and service was done quick! Pick up was smooth and I received my car in great shape.
Posted on DealerRater by roxasAban
Josh was very helpful to me. Josh was considerate of my time and needs. Thank you
Posted on DealerRater by col3three
Courteous & prompt I was very pleased with the employee that helped me & with the service.
Posted on DealerRater by mawlin
Very kind and professional Got in and out ahead of schedule. Pleasant experience Thank you
Posted on DealerRater by reneestotler
Logan Gaynor was amazing!!!! So kind and funny and easy to work with. Left with a wonderful car that I love!!
Posted on Google by Lily Cota
Although I didn’t purchase a car from Oakes Kia I worked with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted.
Posted on DealerRater by mikailaeverett
Jonah was so much help and made things go very smoothly!
Posted on Google by Noelle Banwart
Jacob Robirds was Amazing. Explained everything throughly and got us in to a newer vehicle for less money. Easiest car buying experience we had thus far.
Posted on Google by Julie Evans
Bailey Boggs was so very kind and helpful. Made our buying experience extremely satisfying. I will refer friends and family to this great Oaks Kia. We are extremely happy with our purchase. Thank you for being so kind and helpful!!!!!
Posted on Google by Gerri Harrelson
My experience with Gloria Lillich went extremely smoothly and she turned a very complicated process into an easy one
Posted on Google by Dak Asc
Worked with Bailey to buy my dream Kia carnival for my growing family!
Posted on Google by Madison Berry
We are so happy with our experience. Gloria Lillich was so helpful to us. She made sure we knew exactly what was going on with the sale and explained everything very well.
Posted on Google by Libby VanRheen
We had the best experience at Oaks Kia today!! From our sales person - Bryson West, to the Operational Director - Will, and Finance Manager - Lorraine. They listened to our wants, did their absolute best to meet our needs, got us the best rates and coverage, and most importantly made us feel right at home. We are now part of the Kia Family.
Posted on Google by Tonee Brown
We worked with Anh and Reagan and had a fantastic experience! They answered all our questions and weren’t pushing. Would highly recommend for any car needs!
Posted on Google by Kristin McNew
I live in Columbia Missouri, made the drive all the way to KC as Dominic and his crew offered me a terrific deal on a brand new Kia carnival. The whole crew was top notch. From the people at the front door to the guys from service I met during the visit. They hooked me up with a great car and we discussed several service packages that made sense for our way of driving, while removing those that didn't make sense. We had some hiccups during the lease end and delivery, but the management team and Dom worked together and coordinated with my wife to find out the best way to solve it, with the help of our Columbia dealer.
Posted on Google by Andres Villafuerte (Dre)
Dom T is really the best! He helped us so fast with what we were looking for and gave us even better options to look into! He made everything quite easy for me and was a great experience to have buying my second car!
Posted on Google by SheQuawn Jones
Gloria was great. I really appreciated how she made the car buying process relatively fast and easy. I’m very happy with my purchase.
Posted on Google by Nancy Davidson
Thank you so much for helping my mom with her car, made it a painless and easy process for us. Highly reccomend Ahn if you are looking for a new car!
Posted on Google by Jessica Adkins
Truman, Dashon and Karen are an A+ team that are so fun to work with. While it was an unusual experience compared to the bad reputation car dealerships have - this was an exceptional experience that was worth having.
Posted on Google by Paemon Aramjoo
The Guys in Oakes Kia Parts allowed me to borrow their lug nut wheel locking key so that I could put non-locking wheel lug nuts on my 2024 Kia Sorento X-Line. I could not find the original wheel locking nut key that came with the car when I bought the car new, nor could I find the code for the original locking key so that I could purchase the correct sized key as a replacement. Thanks so much Guys for understanding my situation and letting me borrow your key locks!!! I will rotate my tires this Friday and promptly return your wheel lock keys. You Guys really worked with me and for that I am extremely grateful!!
Posted on Google by james horn
Dashon Adams provided great customer service!! Highly recommend
Posted on Google by Aimee Ward
I had a great experience working with Jim Morris at Oakes Kia in North Kansas City. He was patient, knowledgeable, and made the car buying experience seamless and enjoyable. Jim was great to work with and I never felt pressured at any point from start to finish. I would highly recommend working with Jim!
Posted on Google by Nicole Twitchel
Had a great time and Jacob made it super simple and easy for us. Really appreciate him being super respectful and making the process fun.
Posted on Google by Brock Rau
Dom B got us a great deal!
Posted on Google by Alexis Schrader
Bryson West was super great to work with! Great guy, and he worked his butt off for us and hooked me up with a great car!
Posted on Google by Logan Carpenter
Big shout out to Dalton He was able to get me a deal on a Sportage. Smooth and easy process. If you need a deal, Daltons your guy.
Posted on Google by Jeff Malone
Bailey Boggs is not only a wonderful sales person, but one of the BEST humans I have ever had the pleasure of meeting. She made what could have been a very stressful situation one of the easiest. Give Oakes Kia (and Bailey) the opportunity, you wont be disappointed!
Posted on Google by Amy Galey
Jacob “Bird” was incredibly helpful. He was thorough, patient, and respectful of our time. Highly recommend asking for him when considering Oakes
Posted on Google by Steffani Nierras
if you want to be taken care of of see the bird. excellent service, attentiveness, and the bird really cares. great experience. would buy from the bird again
Posted on Google by Raymond Nierras
Super honest and helpful. Was able to get a new car same day.
Posted on Google by donovan comer
Bird was so helpful getting my son his car. We got exactly what he wanted and he took really good care of him on his first purchase! He just made 2 new loyal customers at Oakes Kia
Posted on Google by Laura Comer
Blake was short as heck thumbs up
Posted on Google by sheila Nash
I had a great experience at Oaks Kia! Bailey Boggs was so friendly and made the car buying process very smooth and easy. She helped me find the perfect car and explored all payment options without feeling pressured.
Posted on Google by Sean Anderson
I had to deal with Theo and he is a super nice guy. Loved him Kia Oaks is amazing
Posted on Google by Shahzaib Maqbool, MD
Blake Reynolds was super helpful, It was a great experience
Posted on Google by Kailee Farlin
Blake Reynolds made the experience great!
Posted on Google by Bryce Farlin
Blake
Posted on Google by John Ricklefs
This is my 2nd time buying a vehicle from Oakes Kia and it was an amazing experience from start to finish, even after the initial purchase! I worked with Logan Gaynor and he was so kind, very professional, and not at all pushy. They gave me a hell of a deal on my new car, much better of a deal than any other Kia dealership in the area was willing to give me! A few days after buying my new Kia, I had discovered there were a few hail dings on it. No big deal, I figured it was from recent storms in the KC area and it had just not been discovered by the dealership at that point. It happens. So, I messaged Logan and he was prompt in his response and assured me they would take care of it. I went ahead and got an estimate, had the work done to repair the hail dings and sent over the invoice to the dealership. They had a check out to me soon after, no questions asked. This is how you treat a customer! I will be doing business with them again in the future when I'm looking for my next vehicle, without a doubt! 11/10 recommend. Kudos to Logan and Oakes Kia for making me feel like a valued customer.
Posted on Google by Garrett Garing
Service Manager Nick Dollar, and Service Advisor Nate Spaulding, treated my wife and I very fairly on a repair. I know that doesn't always happen at places that fit the classic mechanic stereotype, but these guys were great! We would gladly work with Oakes again any time!
Posted on Google by Scott Halbert
Thank you Logan Gaynor and all at Oakes Kia for making our new car buying experience easy and fun. We absolutely love the new Sportage EX hybrid.
Posted on Google by Jim Solito
We had a great experience with Jim at Oakes Kia. He did not make us feel pressured and was knowledgeable. He made the buying the car an easy process
Posted on Google by kelly bush
Bryson W was an amazing salesman very helpful along with the rest of the crew.
Posted on Google by Daniel Boyd
Had a great experience with Dom Braswell! He answered all of our questions and helped me get my new car with a smile the entire time!
Posted on Google by Lauren Thompson
Our sales associate Dom Braswell was fantastic and customer service was exceptional. Being in management in the car industry is his is hard to come by. Would recommend him to everyone
Posted on Google by Mary Beth Thompson
I came in to look at a Kia k5 and Alex Goodman was extremely helpful. I’ve been looking at cars for awhile now and he was extremely helpful and told me everything I needed to know!
Posted on Google by Not C10
Theo was great and got me taken care of in a timely manner! He got me in what I needed! Not only that but Dustin in accounting did everything in his power to get me a better price with better coverage as well. My experience at this location was amazing. They work hard to help get you what you need and the biggest thing is they EXPLAIN why things are the way they are and don’t leave you in the dark. I plan to get cars from here any time I need one.
Posted on Google by John
Bailey Boggs was very nice and made my vehicle purchase a stress free experience i had a great time!
Posted on Google by Romeo Derisca
Jim Morris was so attentive and patient throughout the entire car-buying process. Thank you Jim!
Posted on Google by brittrepp
Dominic Taibi is very easy to talk to. I wasn't intimidated at all. He's very upfront and willing to go the extra mile.
Posted on Google by Angela Forari
We purchased a Kia Carnival and we love it. It's perfect for our growing family and drives really great. Our salesperson, Bryson West, went out of his way to make sure we were happy. I was looking for a few months for this minivan and we found the right price at Oakes Kia.
Posted on Google by D Estes
Great service!
Posted on Google by Jolie Fisher
Great people. Genuine stand up people that made an unlikely scenario for us to get the car we want possible. Angel was great and I’ll send anyone I know their way. Thanks again!
Posted on Google by maxwell gellert
Bryson West took really good care of us.
Posted on Google by Mary Marshall
Bailey was very welcoming and was great to work with through the process of buying our new Kia Sportage Hybrid. She listened to our needs and helped us work the best deal with rebates and terms. We appreciate Baileys hard work getting us into our new vehicle.
Posted on Google by Ryan Filmore
I spent the day at Kia buying a car and I had a very awesome salesman named Dashon Adams, he was incredible. I love it when a salesman isn’t aggressive, but kind, it’s just a breath of fresh air.
Posted on Google by Gwen Connors
Great Service!!! Amazing Experience!! Bailey was the best!!
Posted on Google by Christy Filmore
Logan Gaynor was amazing!!!! So kind and funny and easy to work with. Left with a wonderful car that I love!!
Posted on Google by Lily Cota
Jonah was so much help and made things go very smoothly!
Posted on Google by Noelle Banwart
Working with Jim Morris made the car buying experience a smooth process. Jim was friendly, professional and personable. He and his finance team got me in the car I wanted at the price my pocketbook expected.
Posted on Google by Heather Mercer
blake
Posted on Google by maci
Dominic Taibi was amazing! He was so friendly, knowledgeable, and polite. He made our new vehicle purchasing experience pleasant and stress free. We would recommend him to anyone!
Posted on Google by Kristi Worstell
We worked with Dominic Taibi and he was very thorough and was extremely knowledgeable about the vehicle and the process. He made our experience stress free and we enjoyed working with him. Highly recommend working with him.
Posted on Google by Paul Worstell
Highly recommend Cam Mathis. He’s extremely professional, friendly and went above and beyond to select and buy our choice of vehicle.
Posted on Google by Pankaj Arya
Very happy with my experience here. Everyone was very friendly in general - not aggressive or pushy like previous dealerships I have been to in the past. Blake and his trainee Brooke were amazing. Blake was juggling multiple things - running around in this awful heat - but still happily filled and got multiple cars for me to test drive and answered all my questions (and questions my husband sent me with haha). They spent a better part of the afternoon with me, making sure I was confident and happy with my decision. To my surprise, Blake encouraged me to test drive a vehicle different than the one I thought I was in love with based on what I described I was looking for, (and my husband actually told me I’d end up in), and curse them both, they were right! But, I absolutely love it and couldn’t be happier. Thanks Blake and Brooke!
Posted on Google by Heather Tebbenkamp
Had an great experience working with Dashon, he was honest and understanding and was willing to get us all the facts we needed as soon as we asked.
Posted on Google by Owen Stroup
Anh helped us buy a used truck today. He was very pleasant and easy to deal with. He went out of his way to help us reach a deal
Posted on Google by Ben wood
Jim was amazing from start to finish. He made the process of finding and purchasing a car easy and exciting! He never pressured us into anything and listened to everything we wanted. It was an amazing customer service experience. I would definitely work with Jim again!
Posted on Google by Paul Stout
Bailey Boggs was great and talked me through how to work my new car!!! Truly would never choose anybody else to do it with again!!!!! Thank you Bailey
Posted on Google by Jojo Amezcua
Jonah Hale was great! Professional and quick with helping me buy a car!
Posted on Google by cooper bennett
Dash rules!
Posted on Google by Drew Hero
Bailey was not only helpful but so excited for us. Working with someone who isn’t looking for a commission but a truly great experience is rare and lovely . I will definitely pop in and say hi anytime I’m here, she’s such a peach!
Posted on Google by Alisa Ross
Great experience shopping at Oakes Kia! Jim Morris paid great attention to us and our needs, and helped us get into the car we wanted! Without a doubt, I would work with that team again for any car buying or servicing needs.
Posted on Google by Royce Woodard
Let me tell you guys I procrastinated so much and doubted myself on coming in to Oakes Kia North Kansas City but I had the best experience walking in speaking with winter Bailey she is the best at what she does and I want to give her more than 5 stars for her kindness and patience with helping find a vehicle with little to nothing down. I refer her to anyone please see my gal aka Bailey she is the one to see here and love my new car 2025 Kia Sorento S best decision I ever made in my life waiting was at the right time. Chuck is the best salesman on the purchase of my new vehicle and such a great job at what he does as well see them both. I promise you won’t be disappointed
Posted on Google by Zondranea Brown
Great experience with Gloria! Very patient while I tried to make a decision. Brooke was very nice as well.
Posted on Google by Tania Espinoza
Very insightful! Never had a an experience like we did with Dominic! He was the absolute best and next time we decide to buy a car we are most definitely coming to Oaks Kia on Burlington in KCMO!
Posted on Google by Jacob Sprague
We had such a great experience purchasing our new 2025 Telluride, and Bailey Boggs made the entire process seamless from start to finish. She was knowledgeable, patient, and never made us feel pressured. She took the time to answer all of our questions, made sure we were comfortable every step of the way, and kept us updated with excellent communication throughout the process. Buying a car can be stressful especially with our 14 month old LOL but Bailey made it easy and enjoyable!! Her professionalism, attention to detail, and genuine care for us really stood out. We couldn’t be happier with our new Telluride and are so grateful for all of Bailey’s help. We highly recommend working with her at Oakes KIA if you’re looking for a smooth, stress- free car buying experience!
Posted on Google by Cyrena Dotts
Dominic Taibi was our sales guy and he was absolutely amazing! Very thorough, explained everything in detail and helped with any questions and concerns we had! Couldn’t recommend him enough!!
Posted on Google by Ariel Sprague
Theo did a great job answering all our questions about the Kia Sorento without a lot of pressure. The buying process was easy and smooth.
Posted on Google by Courtney Wheeler
Jonah is incredibly knowledgeable and personable. He made buying my first, new car a breeze. He really cares about getting you something you’ll love. If you decide to go to Oakes, find Jonah!!
Posted on Google by Sarah Nolte
Jonah was awesome!
Posted on Google by Gracie Gedminas
Dashson Adam is the besttttttttttt
Posted on Google by Hong Nguyen
Dashon Adams was very helpful and personable. My son is excited for his new car. Thanks for your help!
Posted on Google by Jessica Fulk
Jonah Hale was absolutely amazing to work with! Fun personality & great communication. Couldn’t ask for an easier car buying experience!
Posted on Google by Abby & Jayden
Jonah is the guy to go to if you want a Kia in KC! Super nice, fun, easy to talk to, goes the extra mile, and really listens to what the customer wants without being pushy. Thanks for making the experience as pleasant as possible, Jonah!
Posted on Google by Molly Tanner
Very helpful and knowledgeable
Posted on Google by connor dehoux
I had an outstanding experience working with Gloria Lilich. She went above and beyond to help me get the cars I needed and made the entire process smooth from start to finish. Gloria was professional, responsive, honest, and always available to answer my questions. She worked hard to find the right vehicles, kept me updated every step of the way, and made sure everything was handled efficiently. Her dedication, attention to detail, and commitment to customer service truly set her apart. If you're looking for someone who genuinely cares about her clients and works tirelessly to get the job done, I highly recommend Gloria Lilich. I look forward to working with her again on future vehicle purchases. Thank you, Gloria!
Posted on Google by Abe Kohn
Jim Morris was great to work with when we bought another Kia. He was easy to talk to and very helpful. Highly recommend him and Oakes Kia!
Posted on Google by Pam Angotti
Jacob Robirds was the best! Very nice and personable and helped me get the best deal! Definitely recommend him for your business!
Posted on Google by Nita Reyes
Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!
Posted on Google by mallory brubeck
Blake Reynolds was very helpful and made the process smooth and enjoyable.
Posted on Google by Amanda Hicks
Bryson did a fantastic job and was very patient during our vehicle purchase. Highly recommend working with Bryson!
Posted on Google by Kelly Baxley
I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim
Posted on Google by Sumi1001
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!
Posted on Google by Arra Karthikeya
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!
Posted on Google by Venkatesh Bolla
Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.
Posted on Google by Justin Ivey
Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.
Posted on Google by Clason
I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!
Posted on Google by Jeff Hayes
I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!
Posted on Google by Garrett Peery
Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!
Posted on Google by Jada MCclaskey-Reynolds
I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.
Posted on Google by Wallace Judge
I had such a great experience with purchasing my Sorento. Bailey was awesome! From the very beginning, she was honest, straightforward, and incredibly easy to work with. Bailey made me feel comfortable throughout the entire process. She was a straight shooter and answered all of my questions honestly. I highly recommend working with her. You can tell she genuinely cares about helping others. Buying a car can be stressful, but she made it a smooth and enjoyable experience!
Posted on Google by Chelsea Munoz
Ask for Jacob, very knowledgeable and didn’t pressure me at all! Highly recommend this dealership, they were very kind and helped me out late in the day and gave me the time I needed.
Posted on Google by Tate Dewey
Anh was so great to me and my dad! Got my dream car and he got us the best deals!
Posted on Google by Ryan taylor
Logan was great all around. No pressure to buy and very informative. He answered all of my questions.
Posted on Google by Timothy Patrick
Jonah Hale
Posted on Google by Michael Hjeldness
I was there last Saturday and purchased my 4th new Kia from Oakes. Jonah was very eager to assist and was very helpful. He even handled my demand of test driving the car to my house to ensure it fit in my garage. After I left the lot I had something come up. I reached out and Jonah was so awesome to get back with me after hours and on Sunday to ensure everything was taken care of! Jonah was great to work with!
Posted on Google by Annisha Samson
Jonah was wonderful! He helped our daughter tremendously in being able to purchase her first car! He was genuine and very personable. Highly recommended! —I also rarely write a review, so that in itself should tell you how great he was :)
Posted on Google by Heather Ishmael
blake was the best salesman anyone could ever ask for. Best deals around at Oakes kia
Posted on Yelp by Swansaid G.
We were looking for a 2026 Kia EV9, GT line in Wolff Grey exterior and a brown interior. We search CarGurus, Costco, KKB, Edmunds and True Car. We found a...
Posted on Yelp by Thomas D.
Stacy B helped answer my questions and dealt with my many visits to the dealership while trying to decide! She wasn't pushy, made sure I understood the...
Posted on Yelp by D B.
Spoke with a internet rep and her name is Tasi Pulu and just the most informative and nicest person over the phone and with her going above and beyond to...
Posted on Yelp by Spencer K.
I've been looking for a used SUV for two months and encountered every kind of chicanery imaginable at various used car dealerships. I had almost given up...
Posted on Yelp by Myra M.
This review is specifically for Tim Hodde and the guys in service at Oakes. Myself and the service team were put in a crappy situation with aftermarket electrical...
Posted on Yelp by Robert E.
I have been working with Oakes Kia on routine services as well as a couple of recalls on a 2018 Soul I bought recently. This dealership is very busy, and...
Posted on Yelp by M H.
Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we...
Posted on Yelp by Jeremiah W.
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience. It was by far the...
Posted on Yelp by M D.
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I...
Posted on Yelp by Steve G.
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars....
Posted on Yelp by Cedric A.
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
Posted on Yelp by Kim W.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle....
Posted on Yelp by Michelle S.
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car....
Posted on Yelp by Jonathan R.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
Posted on Yelp by Patricia S.
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance...
Posted on Yelp by Edward A.
My wife and I came in to trade in our old car and purchase something new. We worked with Kia Pat and got great service. He was very nice and excited about...
Posted on Yelp by Sarah R.
On 05/07/22 I traded in my 2019 Kia Niro Hybrid on a new 2022 Kia Niro EV. I worked with Kia Pat who was very polite, friendly, funny, knowledgeable, and professional....
Posted on Yelp by John P.
My wife and I picked out a 2021 K5 EX online that they had in inventory. I called and talked to Teresa, and told her that we wanted to buy the car, so I gave...
Posted on Yelp by Bobby B.
Highly recommend Marion at Olathe Kia. He made buying a vehicle very fun and stresss free!
Posted on cars.com by bondwife
The dealership was good they dod not let me leave until I was in a car I appreciate them for that..i would highly recommend
Posted on cars.com by monroeterry83
Repeat issue that was finally solved. Everyone was friendly and helpful. I used the shuttle service and my drivers were great, Richard and one other young man.
Posted on cars.com by gbeutlereyman
Service tech rep was patient and thorough in explaining things I didn't know and generally, it was all pleasant
Posted on cars.com by charity1967
Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car.
Posted on cars.com by zukes67
They made the process easy and everyone was great. Please send my all weather floor mats. Give Joanh and Lorraine a raise please.
Posted on cars.com by kaylonicole
Went in for a oil change and tire rotation. The service was quick, and I was out of there in less time that I thought it would take.
Posted on cars.com by timlmeek
I was happy with the price and I love the Carnival. It's very luxurious.
Posted on cars.com by hudson9604
Easy transaction, very helpful. Pleasant team, quick to respond. Made sure we had what we needed to know
Posted on cars.com by paul@john738.com
Work was done well and done in a shorter time than estimated. Got a loaner and it was great also. Real quick, clean process.
Posted on cars.com by dfords
Austin and Danny treated me with respect and friendliness. everyone I dealt with in the dealership was curtious and helpful. Thanks Guys
Posted on cars.com by johnwbrown1948
Aaron was professional, knowledgeable and respectful. Got the work done quickly! Inside the dealership is clean and a lovely place to wait. A great experience!
Posted on cars.com by jsposton16
No thank you. They did exactly what they were suppose to do. Fixed a recall.
Posted on cars.com by cwgrlnks
Josh seemed genuinely interested in putting us in the right car and getting answers to all our questions. A great car buying experience . Everyone was very kind.
Posted on cars.com by thoroughbredlaw
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Posted on cars.com by Fdurant03
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Posted on cars.com by Kcmack05
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Posted on cars.com by Tiffani
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
Posted on cars.com by hesskimberly2124
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Posted on cars.com by alexispkrist
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Posted on cars.com by Tpklein9
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
Posted on cars.com by dpratt2452
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Posted on cars.com by kamijo1038
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Posted on cars.com by ssaxonkc
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
Posted on cars.com by bruce.reves
They got me in and got me out They knew what I needed when I got there
Posted on cars.com by stephphelpsj2
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
Posted on cars.com by Cindypaneitz
Anh Pham was really helpful in buying processes, ready to answer any questions from me
Posted on cars.com by Phu le
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
Posted on cars.com by bev.alkire
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
Posted on cars.com by jawndoejah
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
Posted on cars.com by chriseslinger1984
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
Posted on cars.com by tiarrathompson93
Fixed all my issues, car has not run better in years! Offered me a rental but I didn't need it
Posted on cars.com by CORY.WEINER7
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.
Posted on cars.com by rbyarlay61
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
Posted on cars.com by gelse
It was a great experience. My brought kids to sit and wait in the lobby. It was fast service
Posted on cars.com by timothy.mckinney1
Very professional. Very clean lounge, good snacks . Quick service, short wait time Will be back again.
Posted on cars.com by larryfinley1957
Oakes Kia Olathe is wonderful to work with. Great customer service. Would buy from them again.
Posted on cars.com by brittanyrobertson2015
Friendly advisors, great service Nice waiting area. I'd recommend service it to other KIA owners.
Posted on cars.com by rtenn
Well, I bought my car two months ago. The sales lady was great to work with. Take my car in for first oil, change and service department and family and fast. Then when I left, they noticed the small pedal of oil called to bring it back in and fix the filter without even asking or complaining the sub department gave me a free oil change on my VIP package. They have some service.
Posted on cars.com by MATTHEW.OTO
I really like this dealership because it doesn't feel like they are constantly trying to get you to buy the higher trim although i wish there was a cheat sheet that showed what trims come with what features
Posted on cars.com by kandacefowler
Service advisor answered my questions well. I appreciated the assistance I received from the service advisor.
Posted on cars.com by Mdxowner
The service took less time than he quoted. Got in and out. I didn't have to wait long.
Posted on cars.com by cheadledavid06
Got vehicle in right away & work completed sooner than I expected. Wait area comfortable & clean.
Posted on cars.com by mdhansen104
Easy in and out for oil change & tire rotation. Comfy lounge area. Quick service, polite service advisor.
Posted on cars.com by lbonnzo
Helpful, friendly, quick! Mason was friendly and communicative of what was needed. I appreciated his willingness to accommodate me while I was juggling work (mostly on a call) while he kept me informed.
Posted on cars.com by Kkwills90
Very helpful and friendly. Noah was able to get us the best deal. That worked in our price range
Posted on cars.com by ginalawson1
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Posted on cars.com by cory.biegel
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Posted on cars.com by Ronda.carroll
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
Posted on cars.com by brandy.eckert714
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Posted on cars.com by RIGGINSRUSSELL
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
Posted on cars.com by armchairqb1966
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Posted on cars.com by lharriswilliams
I was able to get in very quickly and have a tire patched, it was a very easy process
Posted on cars.com by ames_wilcox
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
Posted on cars.com by mmccuen515
Very very friendly helpful and quick great communication and they did a great job of keeping me in my price bracket!
Posted on cars.com by Caleb Smith
Honest and straightforward No gimmicks good people to work with not pushy a good experience
Posted on cars.com by chewyhess
Everything was smooth and easy, great and friendly was a great clean environment and I’m happy I traded my vehicle in
Posted on cars.com by pappell
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
Posted on cars.com by rigo magana
Excellent. It was my first experience with the new ownership and I was immensely favorably impressed. I will take my business there in the future.
Posted on cars.com by jroyhollidayii
Easy drop off and fast service The ease of dropping my car off in the bay and getting text updates as well as watching the status tracker was very user-friendly. Everyone was friendly and my oil change only took about an hour!
Posted on cars.com by heathercombs1119
Josh was very knowledgeable and attentive to our needs and was great to work with.
Posted on cars.com by cphoss
Done well and timely Service was diagnosed timely and work done fast. Everybody was pleasant to work with. Clean facilities
Posted on cars.com by rshawgs
15 words about this dealership idk im just using filler words to get the review done
Posted on cars.com by reecepolly.polly
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
Posted on cars.com by Hedden18
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
Posted on cars.com by fsp917
Awesome sauce Supercalifraglisticexpialidocis He was very helpful and insightful He did a very good job
Posted on cars.com by KAYDINWALKER5
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
Posted on cars.com by Jeff Canare
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Posted on cars.com by Scott.Padon
Really good communication with Richard and the whole staff Happy that he could get us in and that my kia was fixed in one day
Posted on cars.com by drbob1
They take good care of you, and on perfect timing. Appreciate the help and hospitality
Posted on cars.com by jacksoncolina70
The pick up and drop off of my vehicle was very convenient as a busy working Mom.
Posted on cars.com by lucero174
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Posted on cars.com by BernardAntwi
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
Posted on cars.com by whitmap82
Easy transaction, low pressure, Marion Martinez made the whole process as painless as possible. Great service department too.
Posted on cars.com by jenniferthrostenberg0
They kept my car as long as they needed to make sure they got everything working right. Then allowed me to have a loner while they had my car.
Posted on cars.com by jbirdjoey
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
Posted on cars.com by jordanlawyer12
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Posted on cars.com by gaudin
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
Posted on cars.com by RJAMERSON53
They were super nice and very fast about the process, especially since I was on a time crunch.
Posted on cars.com by anisahubbard9
Great Experience! Would recommend to anyone looking to purchase a vehicle. The wife and I were treated very well.
Posted on cars.com by sfcwoodsrd
Dealt with me immediately. Extremely polite and knowledgeable. Thoroughly explained what was going to be done and the cost. Made a slight adjustment at my request
Posted on cars.com by rlconsult
It was pleasant & he was very courteous Explained what was going on with my car
Posted on cars.com by jrsandersfeld
Friendly pleasant welcoming environment Hospitable, I was shown where I could sit & wait & offered snacks & drink while waiting for the shuttle car
Posted on cars.com by jrsandersfeld
I had a great experience at Oakes Kia Olathe They got me in and out with the service completed in about 40 minutes.
Posted on cars.com by mike022556
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
Posted on cars.com by shelli.evans
They were great, they listen to what I wanted and got me the best deal possible.
Posted on cars.com by tierralove29
Great! Good experience, nice waiting area, brief wait time No problems, everything was OK Great!
Posted on cars.com by davidc1956
Richard was able to get me in and taken care of same day, veru quick and polite. Always my go-to guy!
Posted on cars.com by Joey Butel
Fantastic experience, bought the car out of state and it was way better then what my dealer in Iowa could do.
Posted on cars.com by damirbasicsa
They had great product knowledge and went above and beyond to help me make an informed decision.
Posted on cars.com by Tony B
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
Posted on cars.com by justin-cline
Friendly staff .Ryan was my.sales guy and he did a excellent job finding me the right car for me..very knowledgeable and have a positive approach..10 star for him as a feed back
Posted on cars.com by Shreejitnair
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
Posted on cars.com by jromeronm
Michael was my salesman. He was awesome.will recommend him to anyone looking for a car
Posted on cars.com by jeandick16
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
Posted on cars.com by rmbasquette
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Posted on cars.com by MIKE.DUSTMAN
Mason was great!! Very helpful what I needed. Love the new Building and Dealership!! Enjoyed the friendly atmosphere!!
Posted on cars.com by barbararasmussen78
Very easy to work with and made the experience great and fast. Thank you Kia
Posted on cars.com by bimmok12
Great all around great service great people good vibes best place in kcmo 10 stars
Posted on cars.com by michellejefferson610
It was such an easy process!! I really couldn’t be happier with my purchase and how I was treated.
Posted on cars.com by laurabelcher
Love Kia they get me in an out. . the sale person was amazing and outgoing
Posted on DealerRater by bermadettejohnson
We have shopped at Oakes Kia for many years and bought many vehicles, they are excellent! Gary Marlin is an excellent salesman and went the extra mile to get us in the type of suv we wanted. He got refreshments and drinks for us too! Also Kudos to Derrick Dow for being the best in the business great management! We love our New Kia Sportage!!
Posted on DealerRater by MBOODERSWORLD
YenNhi was fabulous! A delight to work with!! Everyone was friendly, not overly pushy and kind.
Posted on DealerRater by juliebar428
Ask for Alek Bonikowski. Helped me through the entire process. After 3 months of searching I finally got my dream car.
Posted on DealerRater by John Snyder
Was referred to Oakes Kia by a friend. Was very thankful. Buddy and Alec took excellent care of me and made the whole experience easy and enjoyable. Would highly recommend to someone looking to by a new car.
Posted on DealerRater by jacobrau
I came in for a oil change. First time customer. Was very impressed by employees.
Posted on DealerRater by GDUNCAN1
Their service department is very prompt and friendly customer service! They are also very communicative!
Posted on DealerRater by Youngsoldier125
Good customer service. Waiting area was clean. Service kept me abreast of the work needed on my car via text.
Posted on DealerRater by DELILAHHACK
Dealership was good. Salesman was great. I expect a little better deal next time since I had to pay 3 k above sticker on the telluride and I didn't argue list price on this one.
Posted on DealerRater by sellingduo
I am very happy with the people that I met at Oaks Kia. They made it exceptionally easy to get me into a 2023 Kia Sorento. I love my new ride.
Posted on DealerRater by renee.cma6
Bruce me atendió muy bien y ahora tengo mi suv que me encanta gracias a él
Posted on DealerRater by nortena56
My experience with Oakes KIA thus far has been great! I was easily able to test drive the car I was considering. Chelsea was very personable and helpful. She applied no pressure to make quick decisions and did not try to upsell me. I felt the process of purchasing a vehicle and making a trade in was very straightforward and fair. I would definitely recommend this dealership and working with Chelsea!!
Posted on DealerRater by emilyjhunt
Came in to buy a car the dealership treated me nice help me with all my needs and the salesman stayed after work to help us with everything purchase the car the next day we bought a stinger nice car
Posted on DealerRater by RICK52HARRISON
Very nice service. Alek was very professional. He stayed late to help us and make sure that we got what we needed.
Posted on DealerRater by RICK52HARRISON
Very pleased with the service. Always feel welcome when I come there. Will recommend to all my friends and family.
Posted on DealerRater by craignewberry23
I had a fantastic experience with this dealership. I originally came in to have an oil change and diagnostic testing done on my 2022 kia sorento. And was asked if I was considering trading in my current car. And I had thought about it. And Darren helped put me in my 2023 Sorento.
Posted on DealerRater by renee.cma6
Very fast, efficient and courteous. Checked in with us about everything they did Very nice.
Posted on DealerRater by MOMMATTER
Very helpful, extremely patient as electronic “paperwork” is hard for me. I live About 4 hours one way. They both were very helpful and got my through it!
Posted on DealerRater by ronnieandsherry
Bruce was very helpful during the buying process. He answered all my questions and helped set up the car.
Posted on DealerRater by mlblake00
Friendly service that was willing to work with us to put us in the car we wanted.
Posted on DealerRater by Steven
Steven Carroll was wonderful to work with & was so helpful. I highly recommend him to anyone purchasing a vehicle. He made my purchase so easy & he was a delight to work with. I will definitely go back when I need another vehicle.
Posted on DealerRater by pillskey
My service work was completed within 1 and 1/2 hours which was earlier than planned. My service specialist was very competent.
Posted on DealerRater by Mike H
This dealership was incredibly helpful when servicing my car. Everyone was kind. The waiting room was nice. They fixed the issue so was having and it didn’t take long.
Posted on DealerRater by DALEY.A.WILHELM
Gary was very knowledgeable and helped us pick out the right car for our needs.
Posted on DealerRater by kristenmstark
Service advisor Jon did an excellent job of explaining my options and was very helpful.
Posted on DealerRater by BMURRY2011
Great service! I was in and out in quickly and the work was done much faster than promised.
Posted on DealerRater by DSHAPIRO15
Francisco took great car of me! Would definitely comeback for any other maintenance related items!
Posted on DealerRater by roblese3
Alek was very easy to work with. Dealership had plenty of automobiles to choose from.
Posted on DealerRater by LOGANJNOECKER
I was very pleased with the service I received at Oakes Kia. Brian was helpful throughout the whole process and upfront about what to expect. The only time I was less than thrilled was the value I got for trading my van in.
Posted on DealerRater by STUEVEM77
This will definitely be my #1 place to come look for a car from now on. I had a great overall experience with every single person there.
Posted on DealerRater by Charles g
I really like this location. I purchase my vehicles here as well. Prompt excellent service always. The waiting is always clean and neat. The snacks are awesome. Thanks !
Posted on DealerRater by ahernandez36
I was helped in a timely manner, everyone was very friendly, the store was clean
Posted on DealerRater by paigemarie94
I worked with Nathan and he was very helpful and tried his best to get something done on my car. He opened a new case up with Kia, but Kia has been unable to fix my car. Both of the TV's on the backs of my seat rattle and my car has been in the shop 6 or 7 times for this issue. I have had 2 cases opened up with Kia headquarters and keep being told they are not sure how to fix it at this time. The first case was closed by my Rep without me knowing because I wouldn't accept his $1,000 offer. I told him I wasn't looking for money I wanted my car fixed. This issue started a month after I bought my car. I am also still having issues with the sensor on the front right side of my car, it was replaced on my last visit and still doesn't seem to be working properly. This is the first Kia I have ever bought and I have to say I have NOT been impressed at all for what I paid for my car and the issues I have had. Plus being told we don't know how to fix it, and being inconvenienced by all the trips to the dealership. Come on Kia do better!!
Posted on DealerRater by sunshinemunsell
The entire staff has been wonderful to work with from setting up my oil change , notices days before the oil change to how well they greet you when we arrived and kept us to date how everything is going to were finished with your call.
Posted on DealerRater by scassidy3
They were fast. Made me feel comfortable. They were very respectful. Thank you for doing a good job.
Posted on DealerRater by ctbaxter78
Service was done well, and worked with my schedule. Workers were helpful and communicated well with me throughout my visit.
Posted on DealerRater by dropthebase3434
Excellent service and everyone is great here. Waiting room is comfortable and the snacks and coffee was wonderful.
Posted on DealerRater by MELODY SAWYER
YenNhi did a phenomenal job with helping me find the perfect car for me! 10/10
Posted on DealerRater by Nia Spencer
By far the easiest car buying experience we have ever had. Don and Keith made our purchase a hassle free experience.
Posted on DealerRater by petetoler76
This was a great experience from start to finish! Kia Pat was very knowledgeable and made the process very easy.
Posted on DealerRater by JILLIANSANSONE
The salesman was very professional. Very nice respectful made us feel comfortable would work with the salesman again.
Posted on DealerRater by RICK52HARRISON
Excellent service. Everyone that we have interacted with as been very accommodating. We have no complaints and will recommend this dealership to others in the future.
Posted on DealerRater by Jlthorny
Finished service on time and returned car in very good/clean condition as expected. Thanks
Posted on DealerRater by BCABBOTT
Everyone there was very professional and friendly. No one ever came off as pushy or trying to up sell anything.
Posted on DealerRater by jpryor
I love this dealership. It’s the only dealership I’ve ever seen that works around my schedule and not the other way around.
Posted on DealerRater by rhineharttransportation
Appreciated the communication before I even set foot in the dealership, as I live over an hour away.
Posted on DealerRater by My New Ride
Staff got me in and out very quickly and addressed all my needs. I would highly recommend this service center to others
Posted on DealerRater by matzeksteve
Professional customer service was provided. Clear and detailed descriptions of services as well. I’ll be back
Posted on DealerRater by TMAUZEY
I don’t mind doing a survey but it annoys me that I have to write a review every time I get a survey.
Posted on DealerRater by mwsu22
They had the car I wanted fair price and good trade in offer nice people
Posted on DealerRater by tombeiser
Sales staff was knowledgeable during purchase. Sales manager was easy to work with to complete the deal.
Posted on DealerRater by lelliott1024
Awesome buying experience for my purchase and paperwork was quick and easy to complete. Thank you
Posted on DealerRater by jonizink03
Oakes Kia was very straight forward and made the process really quick and easy. They answered questions and were adaptable to meet the concerns, needs, and requests. Tim was incredibly helpful and helped the process go really smooth and quick. If you're in the area and are looking at a Kia, go to Oakes!
Posted on DealerRater by Zachary Marchesano
Quick, efficient, and quality! I look forward to returning for service once again, thank you!
Posted on DealerRater by kelleykirklandrjr
Everyone at Oakes was very helpful and nice especially Lyric our sales consultant. He found the exact suv I was looking for with all the features I wanted.
Posted on DealerRater by calecio91
The service department has been easy to work with and they take customer service seriously. I appreciate the little extra time they take to ensure you have a nice experience.
Posted on DealerRater by amy.m
These guys were great ! ! I bought the car on a Saturday and of course a light went out on Sunday. I came by on Monday to finish some financing paperwork and the salesman, Bruce, came over to say hello. When I laughingly told him about the light, he immediately asked for the keys and got it changed before the paperwork was done. Not a big thing but a big thing. Thanks for the great service guys.
Posted on DealerRater by nmariaw
They have e excellent communication skills with their customers to make buying a car easier than buying groceries.
Posted on DealerRater by eddiehall91
Great service. Quick and easy transaction. They kept me informed throughout the process easily through text messaging.
Posted on DealerRater by saramassullo7
Good service done in a timely manner. Pay your employees more so that I don’t have to take a survey so they get paid a little more. If there is a problem I will tell you in person and not through a survey.
Posted on DealerRater by kcdelirium
My experience at the Kia dealer ship was a awesome experience and I hope others can feel the same way
Posted on DealerRater by kchomes777
They were friendly and answered all of our questions and. Very professional. Went over all the details about the car and the contract papers. I would definitely refer them to friends and family.
Posted on DealerRater by ronmunday52490
Very easy experience. It was a pleasure to do business here. Very pleasant and knowledgeable.
Posted on DealerRater by seekersofthepast
This is my 3rd Kia I have purchased from this dealership if that says anything.
Posted on DealerRater by CARRY.SMITH816
Great customer service. Would visit again. Bad reception in waiting room for internet and wifi password didnt work.
Posted on DealerRater by Jrusley
Oakes Kia made our buying experience very smooth and easy. They had the vehicle we were looking for in stock unlike most other dealers.
Posted on DealerRater by bvarner0
We had an easy time, they have very nice salespeople. We enjoyed all of the whole experience
Posted on DealerRater by BETHPIC
Great experience with dealers and I would purchase a vehicle here again! Will recommend to friends and family
Posted on DealerRater by daniel.e.kitchell
They were quick in setting up a time for me. Got me in and out in a timely manner. Very polite.
Posted on DealerRater by TOOSHAY26
Oakes Kia provided me with an excellent buying experience. Time spent at the dealership were well within expectations
Posted on DealerRater by JHAWK2K
I brought my 2023 Seltos in for the first oil change, and I also had a concern about a check engine light that came on and later went off. Jarrod checked me in and gave me a tour of the service center waiting area and let me know that they would check for any stored codes. My vehicle was ready in about an hour. Jarrod went over everything that they did and said that there were no stored codes and everything checked out ok. He was very pleasant and did not try to mansplain things to me, which can be rare when you are a single woman dealing with car stuff. The one negative I have isn't related to Jarrod or my service appointment, but more at the lack of ability to contact anyone at the dealership to ask questions. When I had a check engine light come on in my brand new vehicle, that's a bit concerning. I pulled the active code myself and it was a cylinder 2 misfire. I wanted to call and ask if I should bring it in asap or if it could wait a few days. I called the main number and was routed to the service center. The only option it would give me was to be texted a link to make an appointment or to leave a message. I left a message but no one ever called me back, who knows where my message went. I understand it's a busy dealership and service center, but it would be nice to be able to get a call back for something that could be minor or something serious.
Posted on DealerRater by Misty
Everybody at the dealership was knowledgeable and helpful. They wanted to make sure that we were comfortable while purchasing my vehicle and made the process super easy and seamless.
Posted on DealerRater by kmw85p
Customer service was amazing, would definitely recommend to someone looking for any type of Kia.
Posted on DealerRater by BRIANABARRETT13
My whole experience was very easy to say the least. Both people were very knowledgeable and friendly. I would definitely recommend to anyone.
Posted on DealerRater by stncrabtree
Very pleasant and helpful staff. Thank you all for making this experience easy on us.
Posted on DealerRater by striderjosh
Best experience I had buying a vehicle. Steven was my salesperson and he was awesome to work with. I will buy my next car through them.
Posted on DealerRater by mltreml
Great customer service! I appreciate Kia and the service department taking care of me & my needs.
Posted on DealerRater by J. T
Everyone was very nice and helpful. I have already suggested the dealership to my friends.
Posted on DealerRater by deeregirl22
Everyone was very helpful and friendly. Answered all my questions and helped find the right Telluride for me. I did not feel pressured to make a purchase.
Posted on DealerRater by Malloryirene
Had my 60,000 mile service after buying my car from the dealership. When buying a car from them you get 2 years of service free (Typical service things like oil change tire rotation etc.) It was easy to schedule online and I was able to schedule it within the next week. It only took an hour to complete which was great. Once it was finished because everything they did was free all they did was hand me the paperwork for what they did and I was able to be on my way. looking forward to my next 3 vehicle services at Oakes
Posted on DealerRater by RBC
I liked the process and really appreciative of the sales rep who helped me complete the purchase. Loved their used car warranty.
Posted on DealerRater by raghuraman.ramasubbu
Great Service! Very friendly, thorough and fast. I appreciate them going above and beyond during my oil change
Posted on DealerRater by kwilasa.razafinjatovo
Tim and Derrick were wonderful to work with. Derrick was great at overcoming any concerns. I managed sales teams for years in the hospitality industry. The best complement I can share is " I would want them both on my Team! Love my car. Great job to the team at Oaks Kia. I would recommend them to others.
Posted on DealerRater by chet
Wait was long but expected my advisor kept me advised on cost and got it done
Posted on DealerRater by REGINALMURPHY
Awesome customer service they all treat you like family, I have already recommended someone to come there and buy a vehicle
Posted on DealerRater by brian.a.west12
Everyone was great and listened to what I was looking for. The financing went smoothly and I was not feeling pressured at all.
Posted on DealerRater by Barbra A
Darren was fantastic and low pressure, happy to help us test out several vehicles. We ended up getting the vehicle we wanted and the process was smooth!
Posted on DealerRater by KYLER.CHRISTIAN
Karen and the crew were excellent to work with! !! Karen went over and above helping us with the vehicle. There was only one key fob with the vehicle and we thought surely there were two since the owners had the vehicle for nine years. Karen put out the extra effort in trying to find the additional key fob by calling the trade-in customer to see if they had a second key. The trade-in customer told Karen that it had been turned in. Karen talked with the sales person who took the trade in and found the additional key fob. This probably saved us $300 to $400 for a programed key fob plus labor. She didn’t have to make the call to the trade in customer but she put out the extra effort by calling the customer (she didn’t have to, she had already made the sale). This was exceptional customer service and we really appreciated her extra effort! Not to discount the others at Oakes Kia, everyone there they did an excellent job, including the finance and deal negotiations employee (embarrassed I can’t remember his name) but he was very pleasant and helpful and we were extremely pleased with the service we received! The entire staff made our sale enjoyable, and we were a super happy customer. We would strongly recommend Oakes Kia to all our friends and family. Best of luck to all of you in the future!!! Randy & Renee Belcher
Posted on DealerRater by rrbb2950
Quick and easy process. The trade in value they gave me for my car wasn't very good but besides that everything worked out!
Posted on DealerRater by rhondyy
The sales team was great. The finance department is where they try to rip you off. They want to sell you expensive packages. Even when we said no, they still insisted on running through all their "deals". The financing through KIA was nice however. But people already know they are going to get ripped off at a car dealership so maybe they should stop doing the service packages that are not an actual good deal. The detail department did ok, the car was prepped very quickly so I guess I cant complain, the rag they used left tiny scratches on the paint. otherwise it was ok.
Posted on DealerRater by zachcoffman1987
Everyone was helpful and kind. Waiting area is great and service is awesome! Any question that I had was clarified and explained to me with enough detail.
Posted on DealerRater by Karim Angeles
I am happy with my experience with Oaks Kia. I will continue to use them as my dealership.
Posted on DealerRater by sclwilmoth03
Everyone I dealt with was very pleasant and helpful. I felt like they worked with me to get what I wanted.
Posted on DealerRater by JWALRUFF
Tim Hodde, got me exactly what I needed. He was very nice and I am very pleased. Jessie is as good explaining everything. 5 stars hands down !
Posted on DealerRater by gilber84
Don was great to work with! ! Got us the exact car we wanted! Jose in the finance department was also an absolutely pleasure to work with!!
Posted on DealerRater by JEROD
Very polite and explained everything. Wait time was great. Service advisor let me know how things were going.
Posted on DealerRater by oakgroveh
Justin Neyland is absolutely PRO. He made us feel confident, comfortable and informed every step of the way. We would love to buy another KIA from him some day. Jesse and Jose took great care of us! There was zero pressure to buy but they gave us all the support we needed to make the best purchase possible.
Posted on DealerRater by Joe D
We had the pleasure of working with Gary while shopping for a new car. There wasn’t much on the lot available but he made sure to go over all of the inventory and trim packages that they were expecting to get delivered. We found the perfect 2023 Kia Sportage and never felt pressured or rushed to make a decision. Gary even made sure we were well supplied with snacks while we waited on the financials to get pulled together. We would highly recommend Gary and Oakes Kia!
Posted on DealerRater by ahulsey
Alek was great he knows how to take care of clients and explain every single detail.
Posted on DealerRater by jjvon2001
We had a great experience purchasing a new Kia K5! Pat was great and we would definitely work with him again for any future purchases.
Posted on DealerRater by FITZ
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