2900 Burlington Street Kansas City, MO 64116 View Map
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Uncommonly great customer service. I’m grateful to have found Oakes Kia.
Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
Posted on DealerRater by Pamela
They understood my situation, gave me very quick response and did the work in less time than forecast. And very nice people to boot!
Posted on DealerRater by dfords
Ashton was very personable and had an exceptional understanding of all the features of the Kia Sorento. It helped us decide the Kia Sorento was the right vehicle for us.
Posted on DealerRater by matcin
Noah very in formed about this model---knows a lot about car.-- been very helpful on any issues ---this wasnt our first car bought here
Posted on DealerRater by bigchuk
The experience of pitching a new Kia vehicle was overall a good and helpful experience
Posted on DealerRater by jaredkevern
Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Posted on DealerRater by Liz
Blake Reynolds was very helpful and made the process smooth and enjoyable.
I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!
Everyone was very kind to us. I would recommend this dealership to everyone. They were very efficient and patient. They answered all our questions, and we had a lot (teenager car)! They do not work on commissions so there was no pressure, no hassle, and no xx! Best experience I have ever had at a dealership!
Posted on DealerRater by becker705
clean and good service did not have to stand around wait to helped asked many times needed something drink by at lesst 4 different people
Posted on DealerRater by robert.shipps
Went in for oil check,she explained and showed me the oil levels. She also explained what my next steps were to keep my car running great.
Posted on DealerRater by stacykidder2016
My experience here was phenomenal. Starting with the woman at the front desk, all the way through close with Noah, this was hands down my best dealership experience (I have only been to Kia dealerships in the last 10 years). Thank you to the team!!
Posted on DealerRater by wtdennis5
Very professional Very Professional, knowledgeable and Courteous. Very Professional, knowledgeable and Courteous and the coffee wasn't half bad ??
Posted on DealerRater by meomyo44
Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.
Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Posted on DealerRater by Rzeller12
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper!
1. Attention to detail
2. Courteous
3. kept timely updates
4. Explained all work
5. Walked me to vehicle to make certain I wasn't blocked in.
This is how Customer Service should be---Thanks
Posted on DealerRater by ralph
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
Posted on DealerRater by luisivangogodomaro
I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!
I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!
Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!
I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.
Ryan was incredible to work with. Very professional, responsive, and helpful. Enjoyed the overall experience.
Posted on DealerRater by SKC1010
Brought '25 Telluride in for two recalls. Kayleigh greeted me immediately with a smile and explained how long the work would take. It took less than the hour she estimated. She came to the waiting area and processed me out. Easy peezy.
Posted on DealerRater by joerobertson99
Melanie is absolutely great to work with. Very courteous and no pressure. I walked in a hot day after visiting multiple dealers and rather frustrated expecting this to be like the others. I was wrong. Melanie quickly addressed my questions and went straight to work. Very impressed with how they conduct business. Cheers Mel!
Posted on DealerRater by dave.schuster
I had such a great experience with purchasing my Sorento. Bailey was awesome! From the very beginning, she was honest, straightforward, and incredibly easy to work with. Bailey made me feel comfortable throughout the entire process. She was a straight shooter and answered all of my questions honestly. I highly recommend working with her. You can tell she genuinely cares about helping others. Buying a car can be stressful, but she made it a smooth and enjoyable experience!
Ask for Jacob, very knowledgeable and didn’t pressure me at all! Highly recommend this dealership, they were very kind and helped me out late in the day and gave me the time I needed.
I was there last Saturday and purchased my 4th new Kia from Oakes. Jonah was very eager to assist and was very helpful. He even handled my demand of test driving the car to my house to ensure it fit in my garage. After I left the lot I had something come up. I reached out and Jonah was so awesome to get back with me after hours and on Sunday to ensure everything was taken care of! Jonah was great to work with!
Jonah was wonderful! He helped our daughter tremendously in being able to purchase her first car! He was genuine and very personable. Highly recommended! —I also rarely write a review, so that in itself should tell you how great he was :)
Easy Easy, polite, kind, friendly, helpful. Scheduling online was a breeze, no issues. Service was faster than expected.
Posted on DealerRater by Nhf2775
Dom was very helpful and explained the process thoroughly. He helped us review all options.
Posted on DealerRater by breannasoendker
I had the best experience getting my first car. Cam Mathis made everything seamless and Oakes Kia in general made the process very easy! Loved working with everyone there. Highly recommend coming to get your cars from here!
Cam M was the best and he got the impossible done quick! Lorraine was also fantastic. They were very nice and efficient and got me the best deal. Very easy to work with!
Theo and Lyric were simply magnificent!!!. Very knowledgeable and That’s cute go gave us a great deal and made the whole experience painless and what it should be… Exciting cause you’re getting a new car.!!
Blake was super amazing, he pulled the strings and worked through some complications for me to walk out with a car with no money down! He was very polite and helpful the whole time, he was very real about what’s important to get with your car.
I was in the market for a car and honestly expected the whole process to be stressful, but Anh made it surprisingly easy from start to finish. He took the time to figure out exactly what I was looking for, answered all of my questions, and never made me feel pressured into buying something I didn't want.
What I appreciated most was how genuine he was. He was knowledgeable, patient, and easy to talk to, which made a huge difference. It never felt like he was just trying to make a sale. It felt like he actually wanted to help me find the right vehicle and make sure I left happy.
Buying a car is a big decision, and thanks to Anh, it ended up being one of the best dealership experiences I've had. I love my new car, and I wouldn't hesitate to recommend him to anyone who's looking for one. If you're stopping by the dealership, do yourself a favor and ask for Anh. He deserves all the recognition he can get for the way he treats his customers.
Dominic Taibi was super helpful in getting me my new car! Stuck around until we showed up for our appointment 5 minutes before they closed and he didn’t bat an eye. Overall a great experience - thanks Dominic!
We drove all the way to Olathe from Columbia, MO because it was the only dealership we found that had the trim level and color we wanted for our new Sportage. We had several phone calls preceding our visit, and Ryan had everything ready for us to sign and the car was ready to go. Ryan took the time to put the new plates on both the front and back of the car, and went through key features with us. The finance process was a little longer than we expected as Ezra was trying to sell us an extended warranty package, but he was pleasant to work with and respectful of our wishes. Everyone was friendly and easy to work with. The only real problem we had was finding a place to park when we got there! It is a very large, busy dealership.
Posted on DealerRater by mrw9961
It was fine. Mason seemed in a rush but I can't complain about the service.
Posted on DealerRater by cassjack89
Very efficient and cost effective dealership. I would reccomend them whenever asked, and would seek their business again.
Posted on DealerRater by bwilfong54
Jim Morris was fantastic! We brought our kids with us, and he was awesome with them the whole time. He helped us find the perfect vehicle for the family and worked hard to get us a great deal. Highly recommend working with Jim! He’s the man!
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Blake Reynolds is the best salesman! Great energy makes a process that can be difficult very easy and stress free! Very happy to have him as our sales person for my first new car purchase! He is the one with the moped! Makes him super available anywhere at the dealership! Everyone is very nice here at Oakes Kia
Blake is the nicest salesman I’ve encountered. He assisted y daughter in law with a new car. She was very nervous and he helped put her at ease. Good job Kia and Blake.
Blake Reynolds was great to work with when shopping for a certified preowned vehicle for my sister! Very knowledgeable and not your typical pushy salesman. If you’re in the market to buy a new vehicle come talk to Blake.
Richard Dobbeleare in service took very great care of me. We found out there was a system error with my account but also needed my engine checked. Long story short, I was in a loaner for 40 days while the system error was corrected and received a new engine that fell under warranty. Richard made sure I did not pay a dime for my loaner since the original error was on Kia. While my car was with them, Richard communicated weekly updates with me.
Anytime I have to bring my car in for maintenance, I look forward to seeing Richard. His staff is great and working with any one of them is a pleasure!
Zoe was amazing ! Finance department was fantastic and worked to get me within my payment range( Lyric was the Best). I got the car I wanted and the price point too. Smooth transaction!
I would definitely recommend this dealership.
Jim Morris made the entire car-buying process an excellent experience. He was friendly, knowledgeable, and went above and beyond to work with me every step of the way. He answered all of my questions, made the process stress-free, and genuinely cared about helping me find the right vehicle. I highly recommend Jim and Oakes Kia to anyone looking for a great car-buying experience!
Shout to Jonah Hale at Oakes Kia North! Very informative, zero pressure, and helped us get our trade in handled with ease. Bruce made sure to get me all my numbers to me before I even walked in the door and answered all my questions as well! I’ve loved my Kia Telluride for the last 3 years and am happy to get into a new Carnival. Can’t say enough great things about Oakes Kia North.
We had an awesome experience with Theo Hart! Super knowledgeable about every question we had. It was a smooth experience and there was 0 hassle or haggling. Customer service was on point. Will definitely return and recommend to others!
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
Posted on DealerRater by bransonfamily40
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Posted on DealerRater by mikkireed8
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
I recently had the pleasure of working with Gloria Lillich at Oakes Kia. Gloria was amazing! She listened to our concerns - responded to our requests and needs and made our experience First Class! Her dedication & respect for our process made her the compelling choice for our experience! If you are looking for a new or used ride - see Gloria first!!! Cheers !!
Bailey Boggs just sold us our second vehicle this month! SO excited for my Hybrid Telluride! Thank you Oakes Kia crew for taking great care of us once again….we will continue to support Oakes ourselves as well as referring our friends and family!!
Shoutout to Taft at Oakes Kia for recommending Logan in sales. Logan was extremely helpful, honest, & not pushy at all. Even though we ended up buying from a private seller, I would highly recommend Logan at Oakes Kia! ⭐️⭐️⭐️⭐️⭐️
I had a great experience purchasing my Buick from Oakes Kia. Kyler was fantastic to work with throughout the entire process. He was friendly, informative, and honest, which made me feel comfortable and confident during the purchase.
The team made the buying process fast, smooth, and stress-free. They answered my questions, kept me informed, and never made me feel pressured. It’s clear they value customer service and want to make sure buyers have a positive experience.
If you’re looking for a vehicle and want to work with someone who is knowledgeable and easy to talk to, I highly recommend asking for Kyler. Thanks again to everyone at Oakes Kia for making the experience such an enjoyable one!
Gloria was literally the easiest and most professional sales person to work with! She made the buying process a breeze and I would recommend her to all of our friends!
This is my 2nd car from Oakes Kia and another great experience. Blake Reynolds has been great to work with and super helpful. I would definitely recommend Oakes Kia & Blake! 5 star experience!!
Oakes Kia was an absolute breath of fresh air to work with! From friendly faces and smiles helping with test driving, and Lorraine in finance made everything a smooth breeze, and Gloria Lillich who was an absolute pleasure to work with. She made the entire process extremely smooth and was so super patience with working through the delays in insurance. Would recommend her to anyone!
I bought a K5 from Cam he was very helpful and full of information about the car was super nice I would definitely recommend someone to Oaks Kia and do business with Cam I give him a 10 out of 10.
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Posted on DealerRater by kimdrusch
Great experience all around. Everything went great and I could not complain about anything would definitely go back
Posted on DealerRater by morganbigham01
I had a fantastic experience at Oakes Kia thanks to Zoe! She was incredibly kind, fun to work with, and made the entire process enjoyable from start to finish. Zoe was professional, polite, and genuinely cared about making sure all my questions were answered. Her positive attitude and excellent customer service made a huge difference. If you’re looking for someone who is knowledgeable, personable, and truly goes above and beyond, I highly recommend asking for Zoe. Thank you for making my experience such a great one!
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Posted on DealerRater by Fdurant03
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Posted on cars.com by Fdurant03
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Posted on cars.com by Kcmack05
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Posted on DealerRater by Kcmack05
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Posted on DealerRater by Tiffani
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Posted on cars.com by Tiffani
Cam helped my wife and I purchase a just like new Kia Carnival for a great price and rate for our growing family. Cam and the rest of the staff were friendly and informative throughout the whole process.
I met with Dom for a test drive; he was super friendly and able to answer all of my questions. I'm undecided on the car at the moment, but I would absolutely steer my friends and family toward him if/when they are looking for a new car ... he was a pleasure to work with! :)
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
Easiest car buying experience! Kevin was not your typical salesman-he gave us all the information up front! We would highly suggest you take your car buying experience here!
Dashon Adams was the sales consultant who assisted me and he was excellent. Everything you want when purchasing a vehicle. He was friendly, informative, patient and helpful. I cannot recommend enough that you ask for him specifically. The other staff who helped me through the process were also very helpful and friendly.
Lorraine was a huge help in finding us our vehicle and answering our questions. She made us feel comfortable, never pushing us into a sale quicker than we were prepared for and spent quality time ensuring we were comfortable before walking out the door.
Lacey was super helpful!! Very knowledgeable. I didn't feel pressured at all by her. When i finally purchase my new car I will definitely be comimg back to see Lacey !!
I had a fantastic experience buying from Oakes Kia. I had picked out a 2023 Tesla Model Y Long Range that I saw online. When I got to the dealership, Gavin, my salesperson, had the car ready for me to test drive right away. The price they gave me at the dealership was exactly what they had told me on the phone when I called beforehand. There were no ticky tack fees that used car dealerships are known for. We signed all the paperwork and were on our way. If you need a Kia or any used car then Gavin is your man!
The best experience ever!! Chip was amazing he really cares about he’s clients I will definitely be back to buy our second car. He made sure I was in and out!! Thank you soo much for your help Chip!!
Logan G was super helpful with our transaction. We were looking for one very specific car and he was able to pull it right up. We had to leave for a bit in the middle of the process and they didn't give us any heartache or make us feel like the car would be gone if we didn't it right NOW. Overall, one of the least stressful experiences buying from a dealership.
Want to give a shout out to my Salesman Blake Reynolds at Oakes Kia, Blake is new to the company and I was his first sale 2022 Kia Sportage yay Blake!
It was kind of a long day, but Blake made
Sure we were comfortable and made sure we had coffee and cold drinks.
Blake I'm sure you will go far and we will recommend you to our friends and family.
Thankyou to all the rest of the the staff you were awesome too!
Oakes Kia never disappoints! Travis especially made the car buying process more enjoyable. We appreciated his energy level and thoroughness. It was easy to tell he is knowledgeable and dedicated to catering to his customers!
Recently purchased a used car from 4 hours away. Gavin did a fantastic job of sending me multiple videos and answered all my questions. The dealership made the process very simple as I worked out the deal via text and phone, signed digitally, and they delivered it to me half way at my request. It was a good experience and I would buy from them again.
Want to give a shout out to my Salesman Blake Reynolds at Oakes Kia, Blake is new to the company and I was his first sale 2022 Kia Sportage yay Blake!
It was kind of a long day, but Blake made
Sure we were comfortable and made sure we had coffee and cold drinks.
Blake I'm sure you will go far and we will recommend you to our friends and family.
Thankyou to all the rest of the the staff you were awesome too!
Lorraine and Del did a fantastic job working with us with our complicated situation and getting us back on the road with everything intact and we couldn't be more grateful
Everything went smoothly. He was able to get us the best deal he could, and we knew what we would be paying before coming in. The process has been a lot faster than other dealerships.
Lorraine and Del did a fantastic job working with us with our complicated situation and getting us back on the road with everything intact and we couldn't be more grateful
Lorraine and Del were phenomenal. They worked tirelessly with us with our very difficult situation and found a solution that got out needs. There was never any pressure, no sales pitch, just patience, honesty and humanity. We weren't treated like a sale or a number but like real people with real needs and limitations. If I could give more than five stars I would.
Matt Boutte and Bruce Reeves did a phenomenonal job walking through the process that lead to us purchasing a 2025 KIA Telluride. My wife and I were researching and wrestling with the decision, as we did not "need" to replace our car. Both Matt and Bruce were patient and simply supported us as test drove multiple cars and reviewed multiple packages and colors. When we finally said "yes"! The team at Oakes was expediant and communicated clearly going thru the paperwork. At no time did we feel pressure to purchase extras, and there were no surprise charges added on. We highly recommend Oakes Kia... Matt and Bruce Rock!
It was a great experience.
Mike & Traci Yoder
2nd time needing a vehicle.this last time i had a real need to buy a car. I lost my first kia in an accident on I 70 while it was a bad rain storm. Lyric from kia has been a great person, after loosing everything and needing a car so i can work. He and his manager help me obtain a vehicle without putting any money, since I didn’t have it.
Thank you both of you.
Steven Carroll was incredible. He was patient, thorough and helped my family and I get into a brand new KIA. I highly recommend working with Steven Carroll. He went above and beyond for us! Thanks so much Steven!
Jonah Hale is an excellent Sales Consultant. He took time to help us find the right vehicle that fits all our needs. Very tentative to detail and easy to work with.
Blake Reynolds at Oakes Kia deserves a standing ovation for selling me a 201$ Ford Fusion—yes, you read that right, TWO HUNDRED AND ONE DOLLARS! I half expected him to throw in a free pizza with that deal. Blake’s charm and negotiating skills could probably sell ice to a penguin, but instead, he sold me a car that practically drove itself off the lot for less than my weekly coffee budget.
From the moment I walked in, Blake made the whole process feel like a breezy chat with your funniest, most trustworthy friend who just happens to know everything about cars. No pushy tactics, just pure professionalism mixed with a hint of stand-up comedy. Honestly, I’m considering changing careers just so I can learn Blake’s secret selling technique—step one: say “201$,” step two: watch the magic happen.
If you want a car, a laugh, and a deal that defies all logic, Blake Reynolds is your guy. Thanks to him, I’m now the proud owner of a Ford Fusion and the proud owner of the best story to tell at every party. Who knew buying a car could be this fun and this cheap? Five stars, zero complaints, and an extra tip for the hilarity!
I really dislike having to buy a new car. However, Matt Boutte at Oaks Kia made this experience the best I've ever had! I was greeted at the door by friendly smiling people. I was directed to Matt and again was greeted with a smile and warm hand shake. Matt is the most professional salesman I have ever had contact with. It was a long day and Matt definitely made things great! All the staff is TOP NOTCH! If you need a vehicle, this is the place to go!
Blake Reynolds at Oakes Kia deserves a standing ovation for selling me a 201$ Ford Fusion—yes, you read that right, TWO HUNDRED AND ONE DOLLARS! I half expected him to throw in a free pizza with that deal. Blake’s charm and negotiating skills could probably sell ice to a penguin, but instead, he sold me a car that practically drove itself off the lot for less than my weekly coffee budget.
From the moment I walked in, Blake made the whole process feel like a breezy chat with your funniest, most trustworthy friend who just happens to know everything about cars. No pushy tactics, just pure professionalism mixed with a hint of stand-up comedy. Honestly, I’m considering changing careers just so I can learn Blake’s secret selling technique—step one: say “201$,” step two: watch the magic happen.
If you want a car, a laugh, and a deal that defies all logic, Blake Reynolds is your guy. Thanks to him, I’m now the proud owner of a Ford Fusion and the proud owner of the best story to tell at every party. Who knew buying a car could be this fun and this cheap? Five stars, zero complaints, and an extra tip for the hilarity!
I recently sold two cars through Gage, and the experience was outstanding from start to finish. He was professional, transparent, and incredibly easy to work with. The entire process was quick and hassle-free — he offered fair prices, handled all the paperwork efficiently, and communicated clearly throughout. I highly recommend Gage to anyone looking to sell their vehicle with confidence and peace of mind. Great guy and great service!
I had a wonderful experience at Oakes Kia! Angel went above and beyond to help my get into my second Kia! I absolutely love it and couldn’t be happier to be in a new car.
I recently purchased a vehicle from Oakes Kia and am extremely happy with the service I received. Kevin was extremely patient in the entire purchase process and helped me go through all my options. If you’re looking for a helpful, patient sales representative… Kevin is amazing at his job. Thank you also to the finance manager for putting a good deal together for buying my trade in and setting up finance.
Had a wonderful experience purchasing a used vehicle from Oakes Kia. Lorraine did a fantastic job helping me and guiding me through the process. Even after the purchase, she would check in on how everything was going, and really went above and beyond to ensure I was 100% satisfied! Delbert did a wonderful job as well. Super easy to work with and definitely got me a fair value for my trade in!
Blake Reynolds was our salesperson, and he was excellent. Although he’s new, he made sure to get all the answers to our questions and never left us guessing. He went above and beyond—he even made a trip to QT to get us soda and coffee. His dedication and customer service were truly impressive.
Chuck & other staff was GREAT, welcoming and friendly! Upon arrival and seeing interest results, was afraid I was going to have to walk out without a vehicle. They were able to work their magic and get a good deal for me! Answered ALL my questions and helped with my indecisiveness. Thank you!!
Had such a great experience at this dealership. My husband and I worked with the salesman Dom who was very nice, professional, and treated us with kindness. We will absolutely be back if we are ever in the Kansas City area again in the future looking for a vehicle. We also loved Ramsey in finance who just so happened to know my father from years back. He treated us like family and that’s something that is very important to us. Thank you again and blessings to you!
Gage Johnston did an amazing job helping us buy our dream car! He was very friendly and extremely patient with any questions we had he was also very helpful in getting us the best rate possible along with Dylan who was also incredibly nice and did everything possible to get us a lower interest rate and payment. 10/10 would recommend
Logan Gaynor did an outstanding job of making the process of buying my truck as painless as possible and dealing with my concerns. It was a pleasure doing business with him.
Gage Johnston did an amazing job helping us buy our dream car! He was very friendly and extremely patient with any questions we had he was also very helpful in getting us the best rate possible along with Dylan who was also incredibly nice and did everything possible to get us a lower interest rate and payment. 10/10 would recommend
It was a pleasant experience dealing with the personal at Oakes Kia and they put enough gas in the vehicle we bought so we could drive 3.5 hours to our home.
I had such a great experience working with Dashon. He was incredibly friendly, personable, and made the whole process feel super easy and stress-free. I really appreciated how transparent and helpful he was. He listened to what I was looking for and helped me find the perfect fit without any pressure. You can tell he genuinely cares about his customers. I’m super happy with my new vehicle and would 100% recommend working with him if you want someone who’s honest, easy to talk to, and wants to help you leave with something you love.
I absolutely enjoyed working with Darren! He was very patient and advocated for me. Buying a car is a tough choice and he made the experience go very smoothly.
Lorraine was excellent to work with. She provided great communication and was extremely quick to respond to every question even though I was purchasing remotely from out of the area. I highly recommend Lorraine and Oakes Kia for your next vehicle purchase!
This is the 4th vehicle I have purchased from Oakes KIA. They are so kind and always give me a fair deal. Theo Hart was great to work with. He took time to explain everything to me and help me find the best vehicle and deal for my budget.
Tim was fantastic and I would 100% recommend working with him or this dealership in general. They had a no haggle price structure that, despite my best efforts and research, was the best deal in town on the SUV I ended up purchasing. They also had an awesome financing and warranty guy. I’ll definitely be going back for Preventative maintenance.
Kevin did a terrific job on our test drive and made negotiations and explanations of our new Kia seamless. Ask for Kevin when looking for a Kia at Oakes.
Big shout out to Chip!! He was able to get me a deal on a Soul that Shawnee Mission and Lawerence couldn't. Smooth and easy process. If you need a deal, Chip's your guy.
Pleasure doing business with the birthday boy, Gage Johnston! Everyone was helpful. Relaxed environment with everyone wearing smiles! We stumped the team with a question, but they didn't stop researching til they had it figured out.
Travis was super helpful in the purchase of a truck for our new business. He went above & beyond to make sure all our questions were answered and we were confident in our decision. We’ll be back for our next purchase!
Kevin was amazing! He got my daughter in her perfect dream car. Highly recommend oaks Kia everyone was great, friendly, and handled everything very fast.
Pleasure doing business with the birthday boy, Gage Johnston! Everyone was helpful. Relaxed environment with everyone wearing smiles! We stumped the team with a question, but they didn't stop researching til they had it figured out.
Easiest car buying experience. They did everything through texting and email and made the deal ready for me. I drove from St. Louis and Dealt with Lyric. They had the car clean and even filled up the tank for me. The price was the lowest compared to anyone else. Lyric made a video for me of the car before I came out to make sure it was right for me. Thanks Lyric!
I had an exceptional experience purchasing my car at Oakes Kia, and it was all thanks to my amazing salesperson, Kia Pat! From the moment I walked in, Kia made the entire process smooth, informative, and stress-free. He took the time to listen to my needs and preferences, guiding me toward the perfect vehicle that suited my lifestyle and budget.
What stood out the most was how personable and approachable he was. He truly made me feel like a valued customer, not just another sale. I never felt rushed or pressured, and he went above and beyond to ensure I was comfortable with every decision. He even offered me some change so I could get a snack from the vending machine!
I couldn’t be happier with my new car and the excellent customer care I received. If you’re looking for a hassle-free and enjoyable car-buying experience, I highly recommend reaching out to Kia Pat at Oakes Kia. He’s the best!
Came into Kia Oakes nervous to trade in my car but was met with the most nicest and respectful sales consultant, Kyle Campbell. He was extremely attentive and knowledgeable throughout the entire process. I will definitely be back for all my car purchases.
A++ Lorraine was amazing! She made sure our interest rates and payment were exactly what we asked for! Great staff did another round to detail the car before we left so it sparkled
I worked with Del and Kevin on my car purchase. Del was great to work with, very responsive and was able to answer all my question. I appreciate everything Del did for me. Kevin was also great to work with. He was very kind, personable and knowledgeable.
Great experience! Logan Gaynor and Christian was able to get me into the car I wanted with no pressure. Highly recommend working with them. I will be back.
A++ Lorraine was amazing! She made sure our interest rates and payment were exactly what we asked for! Great staff did another round to detail the car before we left so it sparkled
Working with the sales consultant Dashon Adams was a great experience. The finance team handled everything smoothly, and I was totally satisfied with my experience with oaks kia! I would recommend anyone to this dealership
Yes the young man by the name of Kyle Campbell at Oaks Kia was very professional and really knew his stuff with me when I went in to lease our car.
I would recommend that you ask for him if you go in to do any business with Oaks Kia.
We were looking for a 2026 Kia EV9, GT line in Wolff Grey exterior and a brown interior. We search CarGurus, Costco, KKB, Edmunds and True Car. We found a...
Stacy B helped answer my questions and dealt with my many visits to the dealership while trying to decide!
She wasn't pushy, made sure I understood the...
Spoke with a internet rep and her name is Tasi Pulu and just the most informative and nicest person over the phone and with her going above and beyond to...
I've been looking for a used SUV for two months and encountered every kind of chicanery imaginable at various used car dealerships. I had almost given up...
This review is specifically for Tim Hodde and the guys in service at Oakes. Myself and the service team were put in a crappy situation with aftermarket electrical...
I have been working with Oakes Kia on routine services as well as a couple of recalls on a 2018 Soul I bought recently. This dealership is very busy, and...
Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we...
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience.
It was by far the...
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I...
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars....
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle....
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car....
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance...
My wife and I came in to trade in our old car and purchase something new. We worked with Kia Pat and got great service. He was very nice and excited about...
On 05/07/22 I traded in my 2019 Kia Niro Hybrid on a new 2022 Kia Niro EV. I worked with Kia Pat who was very polite, friendly, funny, knowledgeable, and professional....
My wife and I picked out a 2021 K5 EX online that they had in inventory. I called and talked to Teresa, and told her that we wanted to buy the car, so I gave...
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Posted on cars.com by Fdurant03
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Posted on cars.com by Kcmack05
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Posted on cars.com by Tiffani
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
Posted on cars.com by hesskimberly2124
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Posted on cars.com by alexispkrist
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Posted on cars.com by Tpklein9
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
Posted on cars.com by dpratt2452
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Posted on cars.com by kamijo1038
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Posted on cars.com by ssaxonkc
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
Posted on cars.com by bruce.reves
They got me in and got me out They knew what I needed when I got there
Posted on cars.com by stephphelpsj2
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
Posted on cars.com by Cindypaneitz
Anh Pham was really helpful in buying processes, ready to answer any questions from me
Posted on cars.com by Phu le
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
Posted on cars.com by bev.alkire
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
Posted on cars.com by jawndoejah
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
Posted on cars.com by chriseslinger1984
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
Posted on cars.com by tiarrathompson93
Fixed all my issues, car has not run better in years! Offered me a rental but I didn't need it
Posted on cars.com by CORY.WEINER7
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.
Posted on cars.com by rbyarlay61
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
Posted on cars.com by gelse
It was a great experience. My brought kids to sit and wait in the lobby. It was fast service
Posted on cars.com by timothy.mckinney1
Very professional. Very clean lounge, good snacks . Quick service, short wait time Will be back again.
Posted on cars.com by larryfinley1957
Oakes Kia Olathe is wonderful to work with. Great customer service. Would buy from them again.
Posted on cars.com by brittanyrobertson2015
Friendly advisors, great service Nice waiting area. I'd recommend service it to other KIA owners.
Posted on cars.com by rtenn
Well, I bought my car two months ago. The sales lady was great to work with. Take my car in for first oil, change and service department and family and fast. Then when I left, they noticed the small pedal of oil called to bring it back in and fix the filter without even asking or complaining the sub department gave me a free oil change on my VIP package. They have some service.
Posted on cars.com by MATTHEW.OTO
I really like this dealership because it doesn't feel like they are constantly trying to get you to buy the higher trim although i wish there was a cheat sheet that showed what trims come with what features
Posted on cars.com by kandacefowler
Service advisor answered my questions well. I appreciated the assistance I received from the service advisor.
Posted on cars.com by Mdxowner
The service took less time than he quoted. Got in and out. I didn't have to wait long.
Posted on cars.com by cheadledavid06
Got vehicle in right away & work completed sooner than I expected. Wait area comfortable & clean.
Posted on cars.com by mdhansen104
Easy in and out for oil change & tire rotation. Comfy lounge area. Quick service, polite service advisor.
Posted on cars.com by lbonnzo
Helpful, friendly, quick! Mason was friendly and communicative of what was needed. I appreciated his willingness to accommodate me while I was juggling work (mostly on a call) while he kept me informed.
Posted on cars.com by Kkwills90
Very helpful and friendly. Noah was able to get us the best deal. That worked in our price range
Posted on cars.com by ginalawson1
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Posted on cars.com by cory.biegel
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Posted on cars.com by Ronda.carroll
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
Posted on cars.com by brandy.eckert714
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Posted on cars.com by RIGGINSRUSSELL
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
Posted on cars.com by armchairqb1966
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
Posted on cars.com by lharriswilliams
I was able to get in very quickly and have a tire patched, it was a very easy process
Posted on cars.com by ames_wilcox
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
Posted on cars.com by mmccuen515
Very very friendly helpful and quick great communication and they did a great job of keeping me in my price bracket!
Posted on cars.com by Caleb Smith
Honest and straightforward No gimmicks good people to work with not pushy a good experience
Posted on cars.com by chewyhess
Everything was smooth and easy, great and friendly was a great clean environment and I’m happy I traded my vehicle in
Posted on cars.com by pappell
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
Posted on cars.com by rigo magana
Excellent. It was my first experience with the new ownership and I was immensely favorably impressed. I will take my business there in the future.
Posted on cars.com by jroyhollidayii
Easy drop off and fast service The ease of dropping my car off in the bay and getting text updates as well as watching the status tracker was very user-friendly. Everyone was friendly and my oil change only took about an hour!
Posted on cars.com by heathercombs1119
Josh was very knowledgeable and attentive to our needs and was great to work with.
Posted on cars.com by cphoss
Done well and timely Service was diagnosed timely and work done fast. Everybody was pleasant to work with. Clean facilities
Posted on cars.com by rshawgs
15 words about this dealership idk im just using filler words to get the review done
Posted on cars.com by reecepolly.polly
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
Posted on cars.com by Hedden18
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
Posted on cars.com by fsp917
Awesome sauce Supercalifraglisticexpialidocis He was very helpful and insightful He did a very good job
Posted on cars.com by KAYDINWALKER5
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
Posted on cars.com by Jeff Canare
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Posted on cars.com by Scott.Padon
Really good communication with Richard and the whole staff Happy that he could get us in and that my kia was fixed in one day
Posted on cars.com by drbob1
They take good care of you, and on perfect timing. Appreciate the help and hospitality
Posted on cars.com by jacksoncolina70
The pick up and drop off of my vehicle was very convenient as a busy working Mom.
Posted on cars.com by lucero174
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Posted on cars.com by BernardAntwi
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
Posted on cars.com by whitmap82
Easy transaction, low pressure, Marion Martinez made the whole process as painless as possible. Great service department too.
Posted on cars.com by jenniferthrostenberg0
They kept my car as long as they needed to make sure they got everything working right. Then allowed me to have a loner while they had my car.
Posted on cars.com by jbirdjoey
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
Posted on cars.com by jordanlawyer12
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Posted on cars.com by gaudin
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
Posted on cars.com by RJAMERSON53
They were super nice and very fast about the process, especially since I was on a time crunch.
Posted on cars.com by anisahubbard9
Great Experience! Would recommend to anyone looking to purchase a vehicle. The wife and I were treated very well.
Posted on cars.com by sfcwoodsrd
Dealt with me immediately. Extremely polite and knowledgeable. Thoroughly explained what was going to be done and the cost. Made a slight adjustment at my request
Posted on cars.com by rlconsult
It was pleasant & he was very courteous Explained what was going on with my car
Posted on cars.com by jrsandersfeld
Friendly pleasant welcoming environment Hospitable, I was shown where I could sit & wait & offered snacks & drink while waiting for the shuttle car
Posted on cars.com by jrsandersfeld
I had a great experience at Oakes Kia Olathe They got me in and out with the service completed in about 40 minutes.
Posted on cars.com by mike022556
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
Posted on cars.com by shelli.evans
They were great, they listen to what I wanted and got me the best deal possible.
Posted on cars.com by tierralove29
Great! Good experience, nice waiting area, brief wait time No problems, everything was OK Great!
Posted on cars.com by davidc1956
Richard was able to get me in and taken care of same day, veru quick and polite. Always my go-to guy!
Posted on cars.com by Joey Butel
Fantastic experience, bought the car out of state and it was way better then what my dealer in Iowa could do.
Posted on cars.com by damirbasicsa
They had great product knowledge and went above and beyond to help me make an informed decision.
Posted on cars.com by Tony B
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
Posted on cars.com by justin-cline
Friendly staff .Ryan was my.sales guy and he did a excellent job finding me the right car for me..very knowledgeable and have a positive approach..10 star for him as a feed back
Posted on cars.com by Shreejitnair
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
Posted on cars.com by jromeronm
Michael was my salesman. He was awesome.will recommend him to anyone looking for a car
Posted on cars.com by jeandick16
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
Posted on cars.com by rmbasquette
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Posted on cars.com by MIKE.DUSTMAN
Mason was great!! Very helpful what I needed. Love the new Building and Dealership!! Enjoyed the friendly atmosphere!!
Posted on cars.com by barbararasmussen78
Very easy to work with and made the experience great and fast. Thank you Kia
Posted on cars.com by bimmok12
Great all around great service great people good vibes best place in kcmo 10 stars
Posted on cars.com by michellejefferson610
It was such an easy process!! I really couldn’t be happier with my purchase and how I was treated.
Posted on cars.com by laurabelcher
Prompt & courteous No It was as a perfectly good experience having a recall for my 26 sportage
Posted on cars.com by mawlin
If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend!
Posted on cars.com by bankrollrandal
Excellent service—it was more than I expected from a dealership. Great prices, service, and friendliness.
Posted on cars.com by LUZORO7714
Thanks to Blake for going above and beyond with his service and getting me the ride that I wanted. 100% great service.
Posted on cars.com by mason.daryl
Working with Bryan was great. He was super personable and made everything super quick and easy! I would 1000% work with Bryan again and recommend anyone I know to work with him! Lyric was very nice and knowledgeable. My only feedback is it felt like meeting with him took forever. It was already 7pm and I sat in his office for over an hour, which made me get home super late in the evening. I feel like the process definitely could be sped up.
Posted on cars.com by smithmpaige
Everyone was super friendly and helpful. The salesman Dustin was very knowledgeable and made me feel very comfortable.
Posted on cars.com by kathymwinter
Great to work with. Found the vehicle we wanted and were happy with the overall experience.
Posted on cars.com by furfin
Friendly, clean, and the transaction was relatively easy. I only whish it was closer to my home.
Posted on cars.com by tcfrisina
Great experience my car salesman and my finance guy did a wonderful job. I would recommend you guys to anyone.
Posted on cars.com by micfish74
Everybody was great and treated me very well. When things weren't as I thought on the contract, they did everything they could to get it right.
Posted on cars.com by lovintobeme023
They were not pushy and explained everything well. The only problem I had was doing the closing over the phone. Being sent lots of documents to sign on a small phone screen in a short amount of time was a bit overwhelming for me. All in all, it was a good process.
Posted on cars.com by kathymwinter
Everyone was very helpful and understanding and was able to give me all the info I needed love this place
Posted on cars.com by redwood443
It was a great experience!! So smooth! Very polite gentleman!! They take good care of their customers!
Posted on cars.com by wkylie02
We were able to find our family vehicle. We have no complaints about our sales rep.
Uncommonly great customer service. I’m grateful to have found Oakes Kia.
Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
Posted on DealerRater by Pamela
They understood my situation, gave me very quick response and did the work in less time than forecast. And very nice people to boot!
Posted on DealerRater by dfords
Ashton was very personable and had an exceptional understanding of all the features of the Kia Sorento. It helped us decide the Kia Sorento was the right vehicle for us.
Posted on DealerRater by matcin
Noah very in formed about this model---knows a lot about car.-- been very helpful on any issues ---this wasnt our first car bought here
Posted on DealerRater by bigchuk
The experience of pitching a new Kia vehicle was overall a good and helpful experience
Posted on DealerRater by jaredkevern
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Posted on DealerRater by Liz
Everyone was very kind to us. I would recommend this dealership to everyone. They were very efficient and patient. They answered all our questions, and we had a lot (teenager car)! They do not work on commissions so there was no pressure, no hassle, and no xx! Best experience I have ever had at a dealership!
Posted on DealerRater by becker705
clean and good service did not have to stand around wait to helped asked many times needed something drink by at lesst 4 different people
Posted on DealerRater by robert.shipps
Went in for oil check,she explained and showed me the oil levels. She also explained what my next steps were to keep my car running great.
Posted on DealerRater by stacykidder2016
My experience here was phenomenal. Starting with the woman at the front desk, all the way through close with Noah, this was hands down my best dealership experience (I have only been to Kia dealerships in the last 10 years). Thank you to the team!!
Posted on DealerRater by wtdennis5
Very professional Very Professional, knowledgeable and Courteous. Very Professional, knowledgeable and Courteous and the coffee wasn't half bad ??
Posted on DealerRater by meomyo44
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Posted on DealerRater by Rzeller12
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper!
1. Attention to detail
2. Courteous
3. kept timely updates
4. Explained all work
5. Walked me to vehicle to make certain I wasn't blocked in.
This is how Customer Service should be---Thanks
Posted on DealerRater by ralph
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
Posted on DealerRater by luisivangogodomaro
Ryan was incredible to work with. Very professional, responsive, and helpful. Enjoyed the overall experience.
Posted on DealerRater by SKC1010
Brought '25 Telluride in for two recalls. Kayleigh greeted me immediately with a smile and explained how long the work would take. It took less than the hour she estimated. She came to the waiting area and processed me out. Easy peezy.
Posted on DealerRater by joerobertson99
Melanie is absolutely great to work with. Very courteous and no pressure. I walked in a hot day after visiting multiple dealers and rather frustrated expecting this to be like the others. I was wrong. Melanie quickly addressed my questions and went straight to work. Very impressed with how they conduct business. Cheers Mel!
Posted on DealerRater by dave.schuster
Easy Easy, polite, kind, friendly, helpful. Scheduling online was a breeze, no issues. Service was faster than expected.
Posted on DealerRater by Nhf2775
Dom was very helpful and explained the process thoroughly. He helped us review all options.
Posted on DealerRater by breannasoendker
Noah is great was able to meet my request and could answer every question very smart and knowledgeable
Posted on DealerRater by nursefranlpn
Greeted quickly when I arrived & have no complaints about my interaction with staff. Great experience overall
Posted on DealerRater by maemae.sf
We drove all the way to Olathe from Columbia, MO because it was the only dealership we found that had the trim level and color we wanted for our new Sportage. We had several phone calls preceding our visit, and Ryan had everything ready for us to sign and the car was ready to go. Ryan took the time to put the new plates on both the front and back of the car, and went through key features with us. The finance process was a little longer than we expected as Ezra was trying to sell us an extended warranty package, but he was pleasant to work with and respectful of our wishes. Everyone was friendly and easy to work with. The only real problem we had was finding a place to park when we got there! It is a very large, busy dealership.
Posted on DealerRater by mrw9961
It was fine. Mason seemed in a rush but I can't complain about the service.
Posted on DealerRater by cassjack89
Very efficient and cost effective dealership. I would reccomend them whenever asked, and would seek their business again.
Posted on DealerRater by bwilfong54
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Posted on DealerRater by philcirco
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Posted on DealerRater by pchisler
Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
Posted on DealerRater by cat
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
Posted on DealerRater by bransonfamily40
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Posted on DealerRater by mikkireed8
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Posted on DealerRater by glenn.patty
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Posted on DealerRater by rmlopez515
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Posted on DealerRater by kimdrusch
Great experience all around. Everything went great and I could not complain about anything would definitely go back
Posted on DealerRater by morganbigham01
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Posted on DealerRater by Fdurant03
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Posted on DealerRater by Kcmack05
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Posted on DealerRater by Tiffani
Wonderful attention given to they're customers.
Fair amount of information about the vehicles.
Clean astablishment.
Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
Posted on DealerRater by hesskimberly2124
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Posted on DealerRater by alexispkrist
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Posted on DealerRater by Tpklein9
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson.
Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
Posted on DealerRater by dpratt2452
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Posted on DealerRater by kamijo1038
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Posted on DealerRater by ssaxonkc
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
Posted on DealerRater by bruce.reves
They got me in and got me out They knew what I needed when I got there
Posted on DealerRater by stephphelpsj2
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
Posted on DealerRater by Cindypaneitz
It was clean, the technicians were very helpful. The waiting area was nice. And the work was done quickly and professionally.
Posted on DealerRater by Robertleytham
Awesome! Dustin found me a vehicle that would work for what I needed and I got approved! The finished team was very friendly and there ro help along the way
Posted on DealerRater by rlmartin81
Mason checked me in. Told me the work might take an hour. I waited in a comfortable waiting area. The work was completed without any issues within an hour.
Posted on DealerRater by FREDRICK
Awesome sauce He was supercalafrgilisticexpialidocious and a very good worker give him a raise Dope
Posted on DealerRater by KAYDINWALKER5
They were able to get me into a vehicle that I wanted. They were also able to .let my price point.
Posted on DealerRater by roseannjacksonel
Scheduled an appointment online, and my car was taken care of that day. Service was good.
Noah is an outstanding young man and it was a pleasure to work with him. He will definitely be my recommendation and go to for all future vehicle purchases.
Cristian addressed the issues we ran into on delivery with grace and professionalism. His attitude and accountability restored my faith in the dealership.
Thank you Oakes Team.
Posted on DealerRater by glenn.patty
Mason accommodated me when I had booked at the wrong dealership, was able to provide an additional service and the techs did it quickly. I appreciated it.
Posted on DealerRater by nicole98
This is the second car purchase from an Oakes Kia dealership. I like the policy if unsatisfied with the vehicle.
Posted on DealerRater by kathleenricucci32
Service was done quickly getting our car back to our busy family. All recalls were easily remedied and communication was great.
Posted on DealerRater by shannon.langdon0502
They were great! They were friendly and knowledgeable! They were great! Very friendly and knowledgeable
The entire experience was great! The staff was personable and they worked hard to get me where I wanted to be with both price and financing. I highly recommend Oakes Kia!
Posted on DealerRater by teddi.davis02
Good experience. Marion was easy going, non intimidating, and seems to enjoy his job. I do wish the benefits of the car were explained, but it was late and I chose not to take the time to do so.
Posted on DealerRater by lbouler81
I am very pleased with Oakes Kia. I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a bigger car and purchased a carnivalminivan. Lyric, Chuck, and Meaghan are outstanding. They are not high-pressure and they provide the outstanding customer support that I’m sure Kia expects from them. I feel really comfortable when I’m buying a car dealing with these three as I know that I’m getting a fair deal and they’re not giving me any malarky. I will highly recommend Oakes Kia to other individuals and ask that they see Chuck, Lyric and Meaghan. Truly outstanding group of people to work with and I’ve gone and had service their twice for oil changed already and that has been excellent also.
Posted on DealerRater by Leo R
Great experience top to bottom. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible.
Posted on DealerRater by liteconsultingllc
The dealership is an excellent facility. Comfortable and relaxing atmosphere. People are attentive and kind.
Posted on DealerRater by victoilet
This guy knows what he is doing! Made our decision easy and fun! No B.S and thats how we like it!!! Personality and knowledge of how to sell. 10/10. Thanks again, Sage! Randy and Jessica Harmon
Posted on DealerRater by jessharmon52
Very happy with Ryan and the team overall. Also have been very satisfied with the car itself.
Posted on DealerRater by brandoneverettsmith
Everyone was so pleasant to work with. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you.
Posted on DealerRater by mpivarnik
Once we made a decision about buying 2 new cars instead of one pre owned they made it easy and as quick as possible.
Posted on DealerRater by jcnickels
Great customer service. Excellent service. Timely and cheerful greeting. Knowledgeable about the vehicles and the service was fast and well done.
Posted on DealerRater by djbest30
Very friendly, took care of everything I needed in a timely manner Was very happy with service
Posted on DealerRater by mikeroe950
Solid work and great customer service Timely service that was done with care. I appreciate the team.
Posted on DealerRater by omalleym23
Everything went smoothly. Very nice friendly people not many people left like that in this world we live in
Posted on DealerRater by deannalongal
Genuine service with a smile. Was able to get my second key activated immediately. A bay was open, so they made it happen
Posted on DealerRater by audreyhannah777
Didn’t have to wait long to check my car in for recall fixing. Finished in timely matter.
Posted on DealerRater by diane.leone4
Customer friendly ! I'm getting ready for work right now .... we were happy as always with our service and will return.
Posted on DealerRater by krone_lisa
Everyone I spoke with were so friendly and happy. Best car buying experience I’ve had.
Posted on DealerRater by 19smb66
I was impressed with how much I was helped here I really appreciate everything they were able to do for me.
Posted on DealerRater by stephanie080909
It was easy to make my appointment and detail what I needed done. Everything was done quickly expertly and very courteous.
Posted on DealerRater by susanharrell39
Ryan was the best! He went above and beyond to find me the exact car I wanted. Working with Ryan was the best experience I've had buying a new car.
Posted on DealerRater by janeteidam
We had such a smooth process buying our brand-new vehicle. Joanna was extremely helpful during the process and Bruce helped us find exactly what we wanted!! I will definitely recommend Oakes Olathe to anyone looking for a vehicle! I love my new ride and I have you guys to thank for that!!
Posted on DealerRater by caritchie1977
Anh Pham was really helpful in buying processes, ready to answer any questions from me
Posted on DealerRater by Phu le
I was happy with the service and done in a timely manner. The dealership was clean and staff was great
Posted on DealerRater by JAMESMONDRY334
Although it took most of the day, it was a great experience to get a new vehicle. Danny was very helpful with all of my questions. He even bought us lunch, Thank You
Posted on DealerRater by jkasey
Ryan was great! We did have to wait for finance for quite a while over 1.5 hours, but once we were able to start went fine. Not Ryan’s fault.
Posted on DealerRater by rebe476
Service was timely and they let me know about concerns of other car service needs
Posted on DealerRater by everlystrong7
Courteous and informative and thorough The service attendant was courteous and informative. The work was completed in a timely manner.
Posted on DealerRater by KAREN.REIMER19
Ryan was great, easy to work with and communicates well. Had everything prepared so things went quickly when I took delivery.
Posted on DealerRater by Nate
Mason was very helpful in telling me on how to service my car. Great job
Posted on DealerRater by mmaslak249
There was no wait, got right in with a same day appointment. The service was fast and friendly. The waiting area was clean and comfortable.
Posted on DealerRater by dadeboer
It was excellent. I was checked in quickly, confirmed the work to be completed. It was finished early, I paid and drove away happy.
Posted on DealerRater by steve.accardi.24
Everyone at oaks Kia made the process really simple and stress free. I was able to get exactly what I wanted at a price I felt was fair.
Posted on DealerRater by autumn.k.d
I found Olivia May very easy to work with on the car we wanted. She was very responsive, and she worked hard to earn our business. She always explained everthing very clearly.
Posted on DealerRater by bobfernandez512
I give a lot of credit to Oaks Kia for being able to do right by the customer. I met with Noah to look at and buy a car. Noah made the process pretty straight forward and communicated well with everything. Overall, I am pretty happy with the purchase and will recommend Oaks Kia for anyone looking to find themselves a good vehicle.
Posted on DealerRater by Kody D.
Helpful and responsive He helped me understand what my options were and how best to take care of my vehicle.
Posted on DealerRater by kylej61782
Easy to work with and not pushy to buy anything wants you to get what you want
Posted on DealerRater by rdell04
This dealership was fair and honest and I would recommend them for anyone looking to purchase a new or certified KIA.
Posted on DealerRater by dbriem
Fantastic experience. Jonah was very helpful and worked hard to make it that way for us
Posted on DealerRater by ERICEWBANK
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
Posted on DealerRater by jawndoejah
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
Posted on DealerRater by chriseslinger1984
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
Posted on DealerRater by bev.alkire
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
Posted on DealerRater by tiarrathompson93
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
Posted on DealerRater by gelse
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.