Customer Testimonials

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Best service from Bailey and James if you looking for a car or truck go here they can get you in your dream car
⭐️⭐️⭐️⭐️⭐️ We recently purchased a 2026 Kia Carnival and had an outstanding experience with our salesperson. Travis was patient, professional, and consistently demonstrated excellent communication throughout the process. He worked diligently to ensure we received the price we needed and made the entire experience smooth and efficient. We are very pleased with both the service and the outcome, and would highly recommend him and this dealership to others.
Dashon Adams was fantastic. Although we had some difficulties that caused the buying process to be long, his professionalism made the process easy.
Aranza is the best! She worked so hard to help me and made the whole process super easy. Thanks to her, I was able to drive away with my dream car. A Subaru WRX STI. She’s bilingual, which was a huge help because my dad doesn’t speak English, and she took the time to explain everything to him in Spanish. She made the whole experience seamless for both of us. Aranza was patient, knowledgeable, and genuinely cared about getting me exactly what I wanted. I couldn’t be happier highly recommend her and this dealer to anyone!
Chuck was pleasant and great, easy to work with! No pressure buying. Steven was great and made me comfortable with financing options. Comfortable feel all around!
Absolutely the best I have ever dealt with. Stacy Blohm was amazing. I have never had a better experience buying a car in my entire life.
Absolutely the best I have ever dealt with. Stacy Blohm was amazing. I have never had a better experience buying a car in my entire life.
Oakes Kia really changed my mind about my new car purchase. Our salesperson, Gloria Lillich didn't make any promises and did the best to meet my needs. As a result..she got the sale!!!
Elise did a great job listening to my wants when looking for a new car. She pulled exactly what I was looking for and let me take a test drive, and showed me other options I was considering. Stayed late past closing to ensure I left happy.
Nathan Spaulding in service is very helpful, honest, and knowledgeable. I’ll be back for sure!
Oakes recently purchased this dealership that I have been working with for years or at least since it was Brogdon. I was so happy to find out they kept the original staff I’ve been used to using. They’re all professionals and do a great job every time. Thank you for your quality service.
Oakes recently purchased this dealership that I have been working with for years or at least since it was Brogdon. I was so happy to find out they kept the original staff I’ve been used to using. They’re all professionals and do a great job every time. Thank you for your quality service.
Dealership is as great. Karen was not my favorite by Lyric was great and will be recommend to friends and family
Dealership is as great. Karen was not my favorite by Lyric was great and will be recommend to friends and family
My 2nd vehicle from Oakes and as always they made the buying process, hassle free and helped me with getting several vehicles traded in, I have referred 2 people after I bought my first vehicle from them and will continue. Dashon Adams was great, so friendly, professional and accommodating! Also Bruce the Sales Manager who was my original sales person for my first he is the best!
Stacy was amazing to work with! She helped me get into an affordable new ride and made the whole process smooth and stress-free. She was very nice, patient, and really made everything feel easy. Highly recommend asking for Stacy if you’re looking for a car!
I didn’t make a purchase but only because I preferred a different vehicle I looked at somewhere else. Blake in sales was very informative and helpful for someone with such a laid back sales approach. That is extremely hard to find and greatly appreciated. I will definitely be back for future considerations.
Highly recommend this dealership! Excellent service, friendly support, and a smooth, stress-free buying experience.
Thank you, Jona, for dedicating the time and energy to get this deal done. From day one, the entire dealership team was incredibly patient with me, answering all my questions thoroughly and getting back to me quickly every step of the way. The level of service I received exceeded my expectations, especially considering I was purchasing from out of state and couldn’t see the vehicle in person. They made the process seamless and gave me complete confidence in my decision. I truly can’t say enough about the professionalism, responsiveness, and care I experienced. I will definitely recommend this dealership to anyone looking for a vehicle!
Highly recommend this dealership! Excellent service, friendly support, and a smooth, stress-free buying experience.
Thank you, Jona, for dedicating the time and energy to get this deal done. From day one, the entire dealership team was incredibly patient with me, answering all my questions thoroughly and getting back to me quickly every step of the way. The level of service I received exceeded my expectations, especially considering I was purchasing from out of state and couldn’t see the vehicle in person. They made the process seamless and gave me complete confidence in my decision. I truly can’t say enough about the professionalism, responsiveness, and care I experienced. I will definitely recommend this dealership to anyone looking for a vehicle!
Bailey Boggs is Hard worker, amazing person and all around great experience
Taylor C Cook was a delight from beginning to end. Accommodating and honest as well! Took a little while to get the paperwork portion done but it is what it is. Side shout out to Del as well!
Kevin is very accommodating for his customers and approachable easy to communicate with. He did a great job.
Enjoyed working with Lyric with the purchase of the car for our oldest. Painless process and answered all of our questions
Bailey Biggs and Jim Dignan were great from the time my wife and I walked into Oakes Kia. We were taken care of through the whole car buying experience, including answering all my questions, an extended test drive, looking for vehicles from other cities, and various financing options. In the end, I would only buy a Kia from Oakes Kia.
We had a wonderful buying experience working with Marion Martinez and Bryan Hendrich. Highly recommend them.
Lyric is AWESOME, he was very transparent and helpful throughout the entire purchase. 5 Star service
Gloria was ABSOLUTELY Fabulous to work with on the purchase of our new Telluride. She was incredibly personable and very knowledgeable of the various rebates/offers and provided several options. Her customer service skills are top-notch. I would highly recommend sitting down with her to discuss your Kia options.
If you are buying a car, please see Marion Martinez! Super nice and helpful! Karen in finance is phenomenal as well!
Lacey was very helpful and a customer advocate during the process. She helped my mother-in-law through every step of buying a car that she loves and can afford on a fixed income. Thanks!
Jonah did great - happy with our experience
Great low prices, quality cars, outstanding warranties and Bailey was so friendly and helpful. It was a stress free buying experience and didn't take long either.
Bailey Bogen was great.
Excellent service
Kevin was very helpful with the purchase of the used Kia soul for my daughter. Also he helped my daughter get set up for kia service.
Extremely happy with Kevin's knowledge and quick responses to my inquiries into the 2021 Soul that we purchased. Thank you so much!
Kevin at Oakes Kia in NKC was amazing and helped get me into a new used car very quickly! I appreciate his help!
Dashon is the GOAT!! If you need a salesman who is there for you and someone you can have a laugh with, this is your guy.
Chuck has good customer service
Gloria Lillich was the reason we decided to purchase a vehicle from Oakes. Kind, honest, and professional. We really appreciated her assistance throughout the process.
rain is an amazing salesperson got me the exact truck I wanted!!!
I worked with Darren Iverson on the purchase of a new Kia. Darren was courteous and professional. I would recommend Oakes Kia for the purchase of a new car
Lorraine and Karen were great to work with and were very patient and helpful with my out of state purchase.
I had such a great experience working with Stacy Blohm at Oakes Kia! She helped me purchase my new Sorento and I absolutely LOVE it. Stacy was incredibly helpful throughout the entire process, she answered all of my questions, made sure I felt confident in my decision, and never once made me feel pressured. She also worked with me to get a really reasonable price, which I truly appreciated. Her customer service was top-notch, and I would absolutely recommend her to my family and friends. If you're looking for someone who’s knowledgeable, kind, and genuinely wants the best for you, Stacy is the one to go to!
Stacey Blohm is the best sales person I have Ever dealt with. Especially buying a car!!!!
Go to Oakes and ask for Max! He is a great salesman and patient with the buyer. We really enjoyed working with him and hope to work with him again in the future.
I went in to Oakes Kia to see about purchasing a vehicle. I did not have an appointment and I was referred to Blake. I can't say enough about his communication skills, knowledge of the Kia vehicles, his degree of hospitality, and courtesy. He did a great job. Blake listened to what I wanted in a vehicle and the price range I was comfortable with. He went out of his way to find the vehicle that I purchased. Im very happy with my Kia Soul and my experience with Oakes Kia.
Great customer service, easy to work with. Darrin my sales person made buying a car easy.
Lorraine De La Isla was very helpful and professional. She listened to our wants and needs and matched us with a vehicle that was exactly what we had hoped for and worked for our budget. Highly recommend her.
Kevin and Del were great to work with and made the process much easier than typical. I would recommend them and Oakes for those looking.
Thank you, Jonah Hale to find a best deal for me. I bought an used Mazda CX-5 from Oakes kia. Jonah explained all the details clearly, answered every question, and went above and beyond to make the process smooth and stress-free.
Blake took great care of us. Went above and beyond to find the perfect car for our needs.
Thank you so much Bailey Boggs for all the help, you were fantastic!!! We had such a smooth experience at Oakes Kia and are so happy with our purchase. We had quite the adventure on our extended test drive too! My only complaint is that because our car has such a great, long lasting warranty that we won't be back to buy any more cars from Bailey Boggs for like, 10+ years :(
Talk to Jonah, he will hook you up!
Great experience with Theo! Got us in the car we wanted for a great price
Bailey was fantastic! She helped us earlier in the week and helped us with every little question my wife and I had! She was so happy and full of joy the entire time and genuinely went out of her way to make sure we got what we needed! Thanks again Bailey!
This was by far the easiest car purchase I’ve ever made. The salesman I worked with, Jonah Hale, made this experience. He was super easy to work with and I will be referring all of my family and friends to this dealership.
Thank you so much for Bailey Boggs! You are the best sales consultant!
Dashon is THE MAN if your looking for a car his the guy to talk to for sure
Bailey Boggs was a superstar at getting me the car I wanted at the price I needed.
Dashon was great!
I had to make an emergency vehicle purchase and Travis made the process quick, easy, and seamless.He's knowledgeable, professional, and great to work with. Definitely recommend working with him!
Brian was amazing!! I have never felt so comfy with a salesman at a dealership and made the experience so smooth. A keeper for sure!
Brian was amazing! ! I have never felt so comfy with a salesman at a dealership and made the experience so smooth. A keeper for sure!
I couldn’t be happier with the experience I had purchasing my car from Blake. From the moment I arrived, he made me feel welcomed and valued. He took the time to really understand what I was looking for, listened to my concerns, and patiently walked me through different process. What impressed me most was his honesty and professionalism, there was no pressure, no rushing, and everything was explained in a way that was easy to understand. The entire process, from test driving to final paperwork, was seamless and well-organized. Blake kept me updated at every step, answered all my questions thoroughly, and made sure I was comfortable with every decision before moving forward. He even followed up after the sale to check in, which really showed how much they care about their customers and not just making a sale. Buying a car can often feel stressful, but this was the exact opposite, it was smooth, enjoyable, and stress-free thanks to Blake and his team. I truly appreciate the time and effort they put into making sure I had a positive experience, and I will absolutely be recommending them to friends and family who are looking for a car.
Blake was absolutely GREAT! Blake didn't give up on trying to find me the perfect vehicle! He worked at it tirelessly for over a month! Once we found the right vehicle, the rest of the process was smooth sailing. I was able to come and pick up my car with no hassle whatsoever and was in and out in under like an hour. I would definitely recommend him and the dealership to anyone looking for a vehicle as I am the 3rd person in my immediate family to purchase a car from Oakes Kia in less than 1 year!
Blake Reynolds was great! Just bought a 2025 sorento from him. He is very knowledgeable & he answered all the questions I had!
Jonah is the man!
Best price around Jonah Hale is good to work with!
Lyric Kimley was awesome, fast and smooth transaction
One of the best experiences we've ever had at a car dealership. Ask for Theo and he will guide you in the right direction
Theo was very helpful to me and my wife and made the car buying process very easy and simple!! We would recommend Theo and Oakes Kia to whoever we meet!
Theo was kind, informative, efficient, and professional. Oakes Kia was an amazing experience overall!!!
Had a wonderful experience at Oakes Kia. Theo will be my go to from here on out!!! Way better experience than I've had in the past
…just spent the weekend riding back & forth from Lawrence to KC in my sister’s beautiful new red KIA she just purchased from Theo Hart!!! So looking forward to purchasing my first KIA from Theo also!!!
Theo was amazing and I would refer him to anyone. Professional, kind, and explained everything I wanted to know
Had the most pleasant and pain free experience with Theo Hart. Very knowledgeable and eager to answer an questions. The whole process was time efficient thanks Theo you pointed us to a great vehicle.
A great big thank you to Gloria Lillich, Dashon Adams, Bruce Reeves, Blake Reynolds, and Steven Carroll. Each of you were instrumental in the purchase of our 2024 Kia Sorento! You all made our car shopping experience pleasant, enjoyable and memorable. Dashon, you said you’d make it all work out and you didn’t disappoint! We will remember to come back if and when we need to make another vehicle purchase. Next time possibly a Telluride! Steven, you’ll probably get yours first! Again, all of you made this experience fun and exciting! Thank you Oakes Kia!
We had a great experience at Oaks Kia. Blake Reynolds was SO patient with us! We are so grateful for him taking the time to work with us to make sure we got the car that was right for us.
Blake made buying a car super easy
Another day another Kia, bought from the best! Blake saved the day! ❤️
Oakes was awesome and so was Blake!
Never thought I would like a car salesman.. Blake changed my mind ‍♂️ Had a great time!
This place was amazing. Blake did exactly what he said he would and got me a great deal i couldn't pass up! 5 stars!
Blake made this experience great. My new car guy for sure!
Blake was awesome!
Amazing customer service! Happy people and super helpful. As soon as we enter the facility the atmosphere was super friendly and happy. Everyone helps one another and are super knowledgeable about their product and everything that entails the products. Great experience and really glad we met Dashon Adams and Gloria Lillich who were super helpful. Thanks to the big guy Bruce too for a wonderful experience at Oakes!
Went in and was hoping to leave with the car o wanted and man BLAKE, yes he is the bomb.com he made everything a smooth transactions and now I’m a KIA K5 GIRLYY! Thank you again Blake
Gloria was good at getting us in the seltos
Thanks to Gloria I had a great experience purchasing my new vehicle!
Blake was so awesome! I had a very short amount of time to replace my totaled car and, unfortunately, a tight budget. While other dealers keep trying to get me in a brand new car and/or not staying within my budget (they all wanted me to finance one), Blake did not pressure me into anything except what I was asking for. He is super upbeat and positive and he made a very stressful situation feel like a walk in the park. Thank you to Blake, Michael, and Steven!!’ You all rocked
Absolutely loved Marion. Was very helpful, also made it a good time. Made this process quite easy compared to what I thought.
Deshon is the man; good service, very friendly, and when he promises you something, he comes through with it! #Service #Friendliness #Promises
Dashon was the best
I bought a new K5 from Max at this dealership. It was a great experience, and I am not the biggest fan of the car buying process. This dealership was different than any experience I have had before. Thank you Oaks Kia for my new car! I love it :-)
We bought a 2025 telluride on a holiday busy weekend, and we had the best customer service all round. Lorraine Delaisla was amazing and even made sure we got everything asked for. We appreciate her business and when the time comes we would use her again!
We had a great experience! Lorraine delaisla was so helpful and made the experience fun! Del was also really helpful and made it expedient. We are super happy with the car and also the process of buying!
Max is the one who helped me from the start to finish! He did an amazing job and answered all my questions. Shoutout also to Karen Andrade - thank you for your patience. Oakes Kia process is so easy and fast.
Bailey was so awesome to work with. Quick, honest, courteous!!!
Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!
Blake Reynolds was very helpful and made the process smooth and enjoyable.
Bryson did a fantastic job and was very patient during our vehicle purchase. Highly recommend working with Bryson!
I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!
Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.
Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.
I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!
I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!
Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!
I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.
I had such a great experience with purchasing my Sorento. Bailey was awesome! From the very beginning, she was honest, straightforward, and incredibly easy to work with. Bailey made me feel comfortable throughout the entire process. She was a straight shooter and answered all of my questions honestly. I highly recommend working with her. You can tell she genuinely cares about helping others. Buying a car can be stressful, but she made it a smooth and enjoyable experience!
Ask for Jacob, very knowledgeable and didn’t pressure me at all! Highly recommend this dealership, they were very kind and helped me out late in the day and gave me the time I needed.
Anh was so great to me and my dad! Got my dream car and he got us the best deals!
Logan was great all around. No pressure to buy and very informative. He answered all of my questions.
Jonah Hale
I was there last Saturday and purchased my 4th new Kia from Oakes. Jonah was very eager to assist and was very helpful. He even handled my demand of test driving the car to my house to ensure it fit in my garage. After I left the lot I had something come up. I reached out and Jonah was so awesome to get back with me after hours and on Sunday to ensure everything was taken care of! Jonah was great to work with!
Jonah was wonderful! He helped our daughter tremendously in being able to purchase her first car! He was genuine and very personable. Highly recommended! —I also rarely write a review, so that in itself should tell you how great he was :)
I had the best experience getting my first car. Cam Mathis made everything seamless and Oakes Kia in general made the process very easy! Loved working with everyone there. Highly recommend coming to get your cars from here!
Cam M was the best and he got the impossible done quick! Lorraine was also fantastic. They were very nice and efficient and got me the best deal. Very easy to work with!
Theo and Lyric were simply magnificent!!!. Very knowledgeable and That’s cute go gave us a great deal and made the whole experience painless and what it should be… Exciting cause you’re getting a new car.!!
We had all the help.thank you.
Blake was super amazing, he pulled the strings and worked through some complications for me to walk out with a car with no money down! He was very polite and helpful the whole time, he was very real about what’s important to get with your car.
I was in the market for a car and honestly expected the whole process to be stressful, but Anh made it surprisingly easy from start to finish. He took the time to figure out exactly what I was looking for, answered all of my questions, and never made me feel pressured into buying something I didn't want. What I appreciated most was how genuine he was. He was knowledgeable, patient, and easy to talk to, which made a huge difference. It never felt like he was just trying to make a sale. It felt like he actually wanted to help me find the right vehicle and make sure I left happy. Buying a car is a big decision, and thanks to Anh, it ended up being one of the best dealership experiences I've had. I love my new car, and I wouldn't hesitate to recommend him to anyone who's looking for one. If you're stopping by the dealership, do yourself a favor and ask for Anh. He deserves all the recognition he can get for the way he treats his customers.
Dominic Taibi was awesome! He had a great test drive route and was able to show us all the very cool features of the Telluride! Ask for Dom if you go!
Dominic T was very helpful. Stayed late for us to drive in 10 min before close. Highly recommend dealing with him for buying your new KIA.
Dominic Taibi was super helpful in getting me my new car! Stuck around until we showed up for our appointment 5 minutes before they closed and he didn’t bat an eye. Overall a great experience - thanks Dominic!
Jim Morris was fantastic! We brought our kids with us, and he was awesome with them the whole time. He helped us find the perfect vehicle for the family and worked hard to get us a great deal. Highly recommend working with Jim! He’s the man!
Theo was very professional and helpful.
Blake Reynolds is the best salesman! Great energy makes a process that can be difficult very easy and stress free! Very happy to have him as our sales person for my first new car purchase! He is the one with the moped! Makes him super available anywhere at the dealership! Everyone is very nice here at Oakes Kia
Blake is the nicest salesman I’ve encountered. He assisted y daughter in law with a new car. She was very nervous and he helped put her at ease. Good job Kia and Blake.
Blake Reynolds was very helpful and accommodating while I was buying a vehicle. He was kind and upfront which made the whole process un stressful.
Blake Reynolds was great to work with when shopping for a certified preowned vehicle for my sister! Very knowledgeable and not your typical pushy salesman. If you’re in the market to buy a new vehicle come talk to Blake.
Theo Hart was very knowledgeable and professional. I would recommend him to anyone looking for a great buying experience.
Richard Dobbeleare in service took very great care of me. We found out there was a system error with my account but also needed my engine checked. Long story short, I was in a loaner for 40 days while the system error was corrected and received a new engine that fell under warranty. Richard made sure I did not pay a dime for my loaner since the original error was on Kia. While my car was with them, Richard communicated weekly updates with me. Anytime I have to bring my car in for maintenance, I look forward to seeing Richard. His staff is great and working with any one of them is a pleasure!
Dom B was extremely great to work with! Very nice and not at all pushy or anything. Listened and gave me exactly what I asked for
Zoe was amazing ! Finance department was fantastic and worked to get me within my payment range( Lyric was the Best). I got the car I wanted and the price point too. Smooth transaction! I would definitely recommend this dealership.
Theo was so easy to work with! Very pleased to have had a buying experience with him!
Jim Morris made the entire car-buying process an excellent experience. He was friendly, knowledgeable, and went above and beyond to work with me every step of the way. He answered all of my questions, made the process stress-free, and genuinely cared about helping me find the right vehicle. I highly recommend Jim and Oakes Kia to anyone looking for a great car-buying experience!
Shout to Jonah Hale at Oakes Kia North! Very informative, zero pressure, and helped us get our trade in handled with ease. Bruce made sure to get me all my numbers to me before I even walked in the door and answered all my questions as well! I’ve loved my Kia Telluride for the last 3 years and am happy to get into a new Carnival. Can’t say enough great things about Oakes Kia North.
We had an awesome experience with Theo Hart! Super knowledgeable about every question we had. It was a smooth experience and there was 0 hassle or haggling. Customer service was on point. Will definitely return and recommend to others!
Very nice and made sure I got the car
I recently had the pleasure of working with Gloria Lillich at Oakes Kia. Gloria was amazing! She listened to our concerns - responded to our requests and needs and made our experience First Class! Her dedication & respect for our process made her the compelling choice for our experience! If you are looking for a new or used ride - see Gloria first!!! Cheers !!
Amazing customer service from Jim
Bailey Boggs just sold us our second vehicle this month! SO excited for my Hybrid Telluride! Thank you Oakes Kia crew for taking great care of us once again….we will continue to support Oakes ourselves as well as referring our friends and family!!
Bailey was extremely helpful and made the process go smoothly! If anyone is looking for a new or used car, she is a fantastic find.
Very helpful and very courteous. A very positive visit.
Shoutout to Taft at Oakes Kia for recommending Logan in sales. Logan was extremely helpful, honest, & not pushy at all. Even though we ended up buying from a private seller, I would highly recommend Logan at Oakes Kia! ⭐️⭐️⭐️⭐️⭐️
Don Braswell was incredible. Got me in and out and answered all my questions about my trade without any issues!
I had a great experience purchasing my Buick from Oakes Kia. Kyler was fantastic to work with throughout the entire process. He was friendly, informative, and honest, which made me feel comfortable and confident during the purchase. The team made the buying process fast, smooth, and stress-free. They answered my questions, kept me informed, and never made me feel pressured. It’s clear they value customer service and want to make sure buyers have a positive experience. If you’re looking for a vehicle and want to work with someone who is knowledgeable and easy to talk to, I highly recommend asking for Kyler. Thanks again to everyone at Oakes Kia for making the experience such an enjoyable one!
Gloria was literally the easiest and most professional sales person to work with! She made the buying process a breeze and I would recommend her to all of our friends!
This is my 2nd car from Oakes Kia and another great experience. Blake Reynolds has been great to work with and super helpful. I would definitely recommend Oakes Kia & Blake! 5 star experience!!
Oakes Kia was an absolute breath of fresh air to work with! From friendly faces and smiles helping with test driving, and Lorraine in finance made everything a smooth breeze, and Gloria Lillich who was an absolute pleasure to work with. She made the entire process extremely smooth and was so super patience with working through the delays in insurance. Would recommend her to anyone!
Dom really helped us out!!!
I bought a K5 from Cam he was very helpful and full of information about the car was super nice I would definitely recommend someone to Oaks Kia and do business with Cam I give him a 10 out of 10.
I had a fantastic experience at Oakes Kia thanks to Zoe! She was incredibly kind, fun to work with, and made the entire process enjoyable from start to finish. Zoe was professional, polite, and genuinely cared about making sure all my questions were answered. Her positive attitude and excellent customer service made a huge difference. If you’re looking for someone who is knowledgeable, personable, and truly goes above and beyond, I highly recommend asking for Zoe. Thank you for making my experience such a great one!
Theo was great and got me taken care of in a timely manner! He got me in what I needed!
Cam helped my wife and I purchase a just like new Kia Carnival for a great price and rate for our growing family. Cam and the rest of the staff were friendly and informative throughout the whole process.
I met with Dom for a test drive; he was super friendly and able to answer all of my questions. I'm undecided on the car at the moment, but I would absolutely steer my friends and family toward him if/when they are looking for a new car ... he was a pleasure to work with! :)
Can was amazing! Got my K5 and I couldn’t be more happier thank you so much!
Dominic Taibi was phenomenal! He was transparent, personable, and very helpful! Give this man a raise
We had an amazing experience working with Dom! From start to finish, he was knowledgeable, professional, and genuinely cared about helping us find the right vehicle. He was never pushy, took the time to answer all of our questions, and made the entire process smooth and stress-free. Dom went above and beyond to make sure we were comfortable and informed every step of the way. His communication was excellent, and his customer service was outstanding. If you’re looking for someone who truly cares about his customers, we highly recommend asking for Dom. Thank you for making our car-buying experience such a positive one!
Dom was the best! He was literally running everywhere to get a variety of cars to test drive. Ended up purchasing two vehicles from him. Also a huge shoutout to Lyric who went above and beyond with all the closing paperwork!
We searched for the right vehicle for my wife for months all over Missouri with no luck. Found Oakes Kia and worked with Jim Morris. He was able to find us the right car, right deal in less than a day, made the 3 hour trip and knew we were at the right place. Jim was outstanding to work with and answered all of our questions and concerns. I recommend Oakes Kia and Jim Morris if you are looking for a vehicle.
We recently purchased a low-mileage Telluride from Oakes Kia, and the entire experience was excellent. From finding the right sized vehicle for my family, price point, and full transparency. Dom was fantastic to work with. He was honest, never pushy, never pressured us into making a decision, and was incredibly patient throughout the process. He took the time to answer our questions, explain everything clearly, and made sure we were comfortable every step of the way. Buying a vehicle can sometimes feel stressful, but Dom made it easy and enjoyable. His professionalism, honesty, and customer-focused approach really stood out. Most importantly, my wife absolutely loves her Telluride! We couldn't be happier with our purchase. If you're looking for a vehicle and want to work with someone who genuinely wants to help rather than sell, ask for DT! We'll definitely be coming back to him for our future vehicle purchases.
Had a great experiences at Oakes Kia in Kansas City. Worked with Zoe on purchasing a new vehicle. She was wonderful to work with and very accommodating on what our family needs were and working with us on our price point. There was never a feeling of pressure to buy. Would recommend Oakes Kia and working with Zoe
Jacob “Bird” Robirds took great care of me at the dealership and provided exceptional customer service from start to finish. He was knowledgeable, professional, and never made me feel pressured during the buying process. He took the time to answer all of my questions and made sure I was comfortable with every step. Thanks to his help, I was able to drive home in my new Kia K5 with confidence. If you’re looking for a salesperson who is honest, helpful, and truly cares about his customers, I highly recommend asking for Jacob. Thanks again for making the experience smooth and stress-free!
Everyone was great, got us in and out in a very short time. Will buy from again
Fast and courteous!!! Great salesman!!!
Dom Braswell did a great job finding the right car for us. At the best price. Excellent customer service.
Jonah Hale, help me worked put a deal, helped me get me very first finance deal, was very accommodating, would definitely recommend him at Oakes Kia!
Logan Gaynor provided fantastic service today. Very professional, knowledgeable about the vehicle, and showed/explained all the features of the vehicle in a simplistic way. Would highly recommend using Logan to anyone looking for a Vehicle at Oaks KIA and I would be more than happy to use his service again.
We had an incredibly positive experience at Oaks Kia. Cam was professional, kind, and honest. The entire team was very strait forward and efficient.
Cam Mathis was great to work with. He was straightforward and took good care of us. Would happily work with him again.
Blake Reynolds was great!
I had an outstanding experience purchasing my vehicle, and I can't say enough good things about Dominic T. and Chuck. From start to finish, they went above and beyond to make sure I felt comfortable, informed, and confident in my purchase. Dominic was professional, knowledgeable, and genuinely enjoyable to work with throughout the entire process. He kept me updated every step of the way, answered all of my questions thoroughly, and made sure I had the information I needed to make the right decision. What stood out most was his communication and follow-up. He stayed in touch without ever being pushy, striking the perfect balance of care and urgency. It was clear that he genuinely wanted to help me get into the vehicle I wanted and valued my input rather than treating the process like just another sale. Chuck was instrumental in making the financial side of the purchase come together. While newer to the finance role, he did his due diligence to get the right answers and ensure I understood all of my options. He was patient and understanding during negotiations, took the time to explain everything clearly, and worked hard to find financing and protection packages that fit both my needs and budget. His transparency and commitment gave me confidence and peace of mind throughout the process. What stood out most was how genuinely both Dominic and Chuck cared about making sure I was happy with my purchase. They listened to my concerns, respected my opinions, and were willing to go the extra mile to help me find the right vehicle and financing solution. Their dedication to customer service, communication, and customer satisfaction made the entire experience smooth, enjoyable, and stress-free. I highly recommend working with Dominic T. and Chuck if you're looking for a team that truly listens, values your input, and works hard to earn your business. Thank you both for making this such a positive car-buying experience!
I recently purchased a vehicle from Kia Oaks and my sales person Cam Mathis was amazing very knowledgeable. Very patient, very honest and he worked with me to make sure I was very satisfied thank you Cam. I am very pleased with your expertise and my purchase
Bailey went above and beyond in helping me buy the car that I had been trying to get for over six months. Great communication and felt like a VIP. I highly recommend Bailey for an amazing car buying experience.
Zoe was so awesome. She did everything right and amazing.
Just bought a brand new Kia k4 and had the best experience ever! It was super smooth, I was taken care of, and I had an amazing associate help me out and explain everything along the way! Zoe Swade did an amazing job helping me out, if you come to Oakes Kia, ask for Zoe
Anh was knowledgeable and quick. Easy to work with and friendly. Such a pleasent experience.
Blake was so great in the car buying process! I will definitely be back to purchase any and all future cars with him! Very thankful for today’s experience!
⭐⭐⭐⭐⭐I bought a pre-owned 2009 Toyota Camry LE, and it is in really good condition. I highly recommend working with Bryson—he is incredibly helpful and highly professional! My only tip is to make sure you have enough time, as the process can take a while due to financing and paperwork.
very nice, helpful and gave all the information we needed
Gloria was amazing!! She was quick in her processes, knowledgeable, and provided excellent customer service! I got the car I wanted for the price point I wanted! Thank you so much, Gloria!
Blake was AMAZING! Made the car buying process super easy, just when we were losing hope. Will definitely be back to purchase all future cars!
We had an absolutely amazing experience purchasing our new 2026 Kia Carnival, and a huge part of that was because of Cam. From start to finish, he was professional, patient, knowledgeable, and genuinely cared about helping us find the right fit for our family instead of just making a sale. Buying a vehicle can be stressful, but Cam made the process smooth, transparent, and actually enjoyable. He answered all of our questions, kept everything straightforward, and made sure we felt comfortable every step of the way. If you’re looking for someone who will treat you with respect and provide top-tier customer service, ask for Cam. We truly appreciate everything he did for us and highly recommend working with him!
I am really grateful for their service, since I’m a first timer for buying a car I had many obstacles but I wanna give a shout out to Bailey Boggs for making it possible for me to buy a car ❤️
Anh Pham made it a nice easy experience, he was very helpful and patient with us. Even nice enough to see us early for our appointment. Overall good experience
Jacob (Bird) was very knowledgeable and helpful. Love our car!!
We had a very good experience with Anh and would recommend him at any timel!!
Gloria was a pleasure to work with! Smoothest purchase of a vehicle I’ve had. She was so knowledgeable, kind and had a great sense of humor. I would definitely recommend Gloria for your next vehicle purchase!
Bailey Boggs is The Bomb Diggity!! She took AWESOME care of us when we bought our new Kia K5 today! We have bought several cars from Oakes and will continue to do so!!
Dominic Taibi has done a great job working with us today. We are very pleased with the service we received and he went above & beyond to answer our questions.
Had a great experience buying our newest vehicle with Jim Morris! He was kind, patient, knowledgeable, and worked with us without making us feel pressured. Chuck was also very helpful. Thanks guys!
Cam Mathis
Dashon was great to deal with.
Lovely the process
Any Pham is the man! He was kind, and quick. I’d work with him again for sure in the future!
blake was the best salesman anyone could ever ask for. Best deals around at Oakes kia
We were looking for a 2026 Kia EV9, GT line in Wolff Grey exterior and a brown interior. We search CarGurus, Costco, KKB, Edmunds and True Car. We found a...
Stacy B helped answer my questions and dealt with my many visits to the dealership while trying to decide! She wasn't pushy, made sure I understood the...
Spoke with a internet rep and her name is Tasi Pulu and just the most informative and nicest person over the phone and with her going above and beyond to...
I've been looking for a used SUV for two months and encountered every kind of chicanery imaginable at various used car dealerships. I had almost given up...
This review is specifically for Tim Hodde and the guys in service at Oakes. Myself and the service team were put in a crappy situation with aftermarket electrical...
I have been working with Oakes Kia on routine services as well as a couple of recalls on a 2018 Soul I bought recently. This dealership is very busy, and...
Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we...
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience. It was by far the...
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I...
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars....
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle....
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car....
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance...
My wife and I came in to trade in our old car and purchase something new. We worked with Kia Pat and got great service. He was very nice and excited about...
On 05/07/22 I traded in my 2019 Kia Niro Hybrid on a new 2022 Kia Niro EV. I worked with Kia Pat who was very polite, friendly, funny, knowledgeable, and professional....
My wife and I picked out a 2021 K5 EX online that they had in inventory. I called and talked to Teresa, and told her that we wanted to buy the car, so I gave...
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
They got me in and got me out They knew what I needed when I got there
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
Anh Pham was really helpful in buying processes, ready to answer any questions from me
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
Fixed all my issues, car has not run better in years! Offered me a rental but I didn't need it
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
It was a great experience. My brought kids to sit and wait in the lobby. It was fast service
Very professional. Very clean lounge, good snacks . Quick service, short wait time Will be back again.
Oakes Kia Olathe is wonderful to work with. Great customer service. Would buy from them again.
Friendly advisors, great service Nice waiting area. I'd recommend service it to other KIA owners.
Well, I bought my car two months ago. The sales lady was great to work with. Take my car in for first oil, change and service department and family and fast. Then when I left, they noticed the small pedal of oil called to bring it back in and fix the filter without even asking or complaining the sub department gave me a free oil change on my VIP package. They have some service.
I really like this dealership because it doesn't feel like they are constantly trying to get you to buy the higher trim although i wish there was a cheat sheet that showed what trims come with what features
Service advisor answered my questions well. I appreciated the assistance I received from the service advisor.
The service took less time than he quoted. Got in and out. I didn't have to wait long.
Got vehicle in right away & work completed sooner than I expected. Wait area comfortable & clean.
Easy in and out for oil change & tire rotation. Comfy lounge area. Quick service, polite service advisor.
Helpful, friendly, quick! Mason was friendly and communicative of what was needed. I appreciated his willingness to accommodate me while I was juggling work (mostly on a call) while he kept me informed.
Very helpful and friendly. Noah was able to get us the best deal. That worked in our price range
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
I was able to get in very quickly and have a tire patched, it was a very easy process
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
Very very friendly helpful and quick great communication and they did a great job of keeping me in my price bracket!
Honest and straightforward No gimmicks good people to work with not pushy a good experience
Everything was smooth and easy, great and friendly was a great clean environment and I’m happy I traded my vehicle in
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
Excellent. It was my first experience with the new ownership and I was immensely favorably impressed. I will take my business there in the future.
Easy drop off and fast service The ease of dropping my car off in the bay and getting text updates as well as watching the status tracker was very user-friendly. Everyone was friendly and my oil change only took about an hour!
Josh was very knowledgeable and attentive to our needs and was great to work with.
Done well and timely Service was diagnosed timely and work done fast. Everybody was pleasant to work with. Clean facilities
15 words about this dealership idk im just using filler words to get the review done
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
Awesome sauce Supercalifraglisticexpialidocis He was very helpful and insightful He did a very good job
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Really good communication with Richard and the whole staff Happy that he could get us in and that my kia was fixed in one day
They take good care of you, and on perfect timing. Appreciate the help and hospitality
The pick up and drop off of my vehicle was very convenient as a busy working Mom.
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
Easy transaction, low pressure, Marion Martinez made the whole process as painless as possible. Great service department too.
They kept my car as long as they needed to make sure they got everything working right. Then allowed me to have a loner while they had my car.
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
They were super nice and very fast about the process, especially since I was on a time crunch.
Great Experience! Would recommend to anyone looking to purchase a vehicle. The wife and I were treated very well.
Dealt with me immediately. Extremely polite and knowledgeable. Thoroughly explained what was going to be done and the cost. Made a slight adjustment at my request
It was pleasant & he was very courteous Explained what was going on with my car
Friendly pleasant welcoming environment Hospitable, I was shown where I could sit & wait & offered snacks & drink while waiting for the shuttle car
I had a great experience at Oakes Kia Olathe They got me in and out with the service completed in about 40 minutes.
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
They were great, they listen to what I wanted and got me the best deal possible.
Great! Good experience, nice waiting area, brief wait time No problems, everything was OK Great!
Richard was able to get me in and taken care of same day, veru quick and polite. Always my go-to guy!
Fantastic experience, bought the car out of state and it was way better then what my dealer in Iowa could do.
They had great product knowledge and went above and beyond to help me make an informed decision.
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
Friendly staff .Ryan was my.sales guy and he did a excellent job finding me the right car for me..very knowledgeable and have a positive approach..10 star for him as a feed back
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
Michael was my salesman. He was awesome.will recommend him to anyone looking for a car
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Mason was great!! Very helpful what I needed. Love the new Building and Dealership!! Enjoyed the friendly atmosphere!!
Very easy to work with and made the experience great and fast. Thank you Kia
Great all around great service great people good vibes best place in kcmo 10 stars
It was such an easy process!! I really couldn’t be happier with my purchase and how I was treated.
Prompt & courteous No It was as a perfectly good experience having a recall for my 26 sportage
If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend!
Excellent service—it was more than I expected from a dealership. Great prices, service, and friendliness.
Thanks to Blake for going above and beyond with his service and getting me the ride that I wanted. 100% great service.
Working with Bryan was great. He was super personable and made everything super quick and easy! I would 1000% work with Bryan again and recommend anyone I know to work with him! Lyric was very nice and knowledgeable. My only feedback is it felt like meeting with him took forever. It was already 7pm and I sat in his office for over an hour, which made me get home super late in the evening. I feel like the process definitely could be sped up.
Everyone was super friendly and helpful. The salesman Dustin was very knowledgeable and made me feel very comfortable.
Great to work with. Found the vehicle we wanted and were happy with the overall experience.
Friendly, clean, and the transaction was relatively easy. I only whish it was closer to my home.
Great experience my car salesman and my finance guy did a wonderful job. I would recommend you guys to anyone.
Everybody was great and treated me very well. When things weren't as I thought on the contract, they did everything they could to get it right.
They were not pushy and explained everything well. The only problem I had was doing the closing over the phone. Being sent lots of documents to sign on a small phone screen in a short amount of time was a bit overwhelming for me. All in all, it was a good process.
Everyone was very helpful and understanding and was able to give me all the info I needed love this place
It was a great experience!! So smooth! Very polite gentleman!! They take good care of their customers!
We were able to find our family vehicle. We have no complaints about our sales rep.
Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
They understood my situation, gave me very quick response and did the work in less time than forecast. And very nice people to boot!
Ashton was very personable and had an exceptional understanding of all the features of the Kia Sorento. It helped us decide the Kia Sorento was the right vehicle for us.
Noah very in formed about this model---knows a lot about car.-- been very helpful on any issues ---this wasnt our first car bought here
The experience of pitching a new Kia vehicle was overall a good and helpful experience
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Everyone was very kind to us. I would recommend this dealership to everyone. They were very efficient and patient. They answered all our questions, and we had a lot (teenager car)! They do not work on commissions so there was no pressure, no hassle, and no xx! Best experience I have ever had at a dealership!
clean and good service did not have to stand around wait to helped asked many times needed something drink by at lesst 4 different people
Went in for oil check,she explained and showed me the oil levels. She also explained what my next steps were to keep my car running great.
My experience here was phenomenal. Starting with the woman at the front desk, all the way through close with Noah, this was hands down my best dealership experience (I have only been to Kia dealerships in the last 10 years). Thank you to the team!!
Very professional Very Professional, knowledgeable and Courteous. Very Professional, knowledgeable and Courteous and the coffee wasn't half bad ??
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
Ryan was incredible to work with. Very professional, responsive, and helpful. Enjoyed the overall experience.
Brought '25 Telluride in for two recalls. Kayleigh greeted me immediately with a smile and explained how long the work would take. It took less than the hour she estimated. She came to the waiting area and processed me out. Easy peezy.
Melanie is absolutely great to work with. Very courteous and no pressure. I walked in a hot day after visiting multiple dealers and rather frustrated expecting this to be like the others. I was wrong. Melanie quickly addressed my questions and went straight to work. Very impressed with how they conduct business. Cheers Mel!
Easy Easy, polite, kind, friendly, helpful. Scheduling online was a breeze, no issues. Service was faster than expected.
Dom was very helpful and explained the process thoroughly. He helped us review all options.
Noah is great was able to meet my request and could answer every question very smart and knowledgeable
Greeted quickly when I arrived & have no complaints about my interaction with staff. Great experience overall
We drove all the way to Olathe from Columbia, MO because it was the only dealership we found that had the trim level and color we wanted for our new Sportage. We had several phone calls preceding our visit, and Ryan had everything ready for us to sign and the car was ready to go. Ryan took the time to put the new plates on both the front and back of the car, and went through key features with us. The finance process was a little longer than we expected as Ezra was trying to sell us an extended warranty package, but he was pleasant to work with and respectful of our wishes. Everyone was friendly and easy to work with. The only real problem we had was finding a place to park when we got there! It is a very large, busy dealership.
It was fine. Mason seemed in a rush but I can't complain about the service.
Very efficient and cost effective dealership. I would reccomend them whenever asked, and would seek their business again.
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Great experience all around. Everything went great and I could not complain about anything would definitely go back
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
They got me in and got me out They knew what I needed when I got there
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
It was clean, the technicians were very helpful. The waiting area was nice. And the work was done quickly and professionally.
Awesome! Dustin found me a vehicle that would work for what I needed and I got approved! The finished team was very friendly and there ro help along the way
Mason checked me in. Told me the work might take an hour. I waited in a comfortable waiting area. The work was completed without any issues within an hour.
Awesome sauce He was supercalafrgilisticexpialidocious and a very good worker give him a raise Dope
They were able to get me into a vehicle that I wanted. They were also able to .let my price point.
Scheduled an appointment online, and my car was taken care of that day. Service was good.
Noah is an outstanding young man and it was a pleasure to work with him. He will definitely be my recommendation and go to for all future vehicle purchases. Cristian addressed the issues we ran into on delivery with grace and professionalism. His attitude and accountability restored my faith in the dealership. Thank you Oakes Team.
Mason accommodated me when I had booked at the wrong dealership, was able to provide an additional service and the techs did it quickly. I appreciated it.
This is the second car purchase from an Oakes Kia dealership. I like the policy if unsatisfied with the vehicle.
Service was done quickly getting our car back to our busy family. All recalls were easily remedied and communication was great.
They were great! They were friendly and knowledgeable! They were great! Very friendly and knowledgeable
The entire experience was great! The staff was personable and they worked hard to get me where I wanted to be with both price and financing. I highly recommend Oakes Kia!
Good experience. Marion was easy going, non intimidating, and seems to enjoy his job. I do wish the benefits of the car were explained, but it was late and I chose not to take the time to do so.
I am very pleased with Oakes Kia. I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a bigger car and purchased a carnivalminivan. Lyric, Chuck, and Meaghan are outstanding. They are not high-pressure and they provide the outstanding customer support that I’m sure Kia expects from them. I feel really comfortable when I’m buying a car dealing with these three as I know that I’m getting a fair deal and they’re not giving me any malarky. I will highly recommend Oakes Kia to other individuals and ask that they see Chuck, Lyric and Meaghan. Truly outstanding group of people to work with and I’ve gone and had service their twice for oil changed already and that has been excellent also.
Great experience top to bottom. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible.
The dealership is an excellent facility. Comfortable and relaxing atmosphere. People are attentive and kind.
This guy knows what he is doing! Made our decision easy and fun! No B.S and thats how we like it!!! Personality and knowledge of how to sell. 10/10. Thanks again, Sage! Randy and Jessica Harmon
Very happy with Ryan and the team overall. Also have been very satisfied with the car itself.
Everyone was so pleasant to work with. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you.
Once we made a decision about buying 2 new cars instead of one pre owned they made it easy and as quick as possible.
Great customer service. Excellent service. Timely and cheerful greeting. Knowledgeable about the vehicles and the service was fast and well done.
Very friendly, took care of everything I needed in a timely manner Was very happy with service
Solid work and great customer service Timely service that was done with care. I appreciate the team.
Everything went smoothly. Very nice friendly people not many people left like that in this world we live in
Genuine service with a smile. Was able to get my second key activated immediately. A bay was open, so they made it happen
Didn’t have to wait long to check my car in for recall fixing. Finished in timely matter.
Customer friendly ! I'm getting ready for work right now .... we were happy as always with our service and will return.
Everyone I spoke with were so friendly and happy. Best car buying experience I’ve had.
I was impressed with how much I was helped here I really appreciate everything they were able to do for me.
It was easy to make my appointment and detail what I needed done. Everything was done quickly expertly and very courteous.
Ryan was the best! He went above and beyond to find me the exact car I wanted. Working with Ryan was the best experience I've had buying a new car.
We had such a smooth process buying our brand-new vehicle. Joanna was extremely helpful during the process and Bruce helped us find exactly what we wanted!! I will definitely recommend Oakes Olathe to anyone looking for a vehicle! I love my new ride and I have you guys to thank for that!!
Anh Pham was really helpful in buying processes, ready to answer any questions from me
I was happy with the service and done in a timely manner. The dealership was clean and staff was great
Although it took most of the day, it was a great experience to get a new vehicle. Danny was very helpful with all of my questions. He even bought us lunch, Thank You
Ryan was great! We did have to wait for finance for quite a while over 1.5 hours, but once we were able to start went fine. Not Ryan’s fault.
Service was timely and they let me know about concerns of other car service needs
Courteous and informative and thorough The service attendant was courteous and informative. The work was completed in a timely manner.
Ryan was great, easy to work with and communicates well. Had everything prepared so things went quickly when I took delivery.
Mason was very helpful in telling me on how to service my car. Great job
There was no wait, got right in with a same day appointment. The service was fast and friendly. The waiting area was clean and comfortable.
It was excellent. I was checked in quickly, confirmed the work to be completed. It was finished early, I paid and drove away happy.
Everyone at oaks Kia made the process really simple and stress free. I was able to get exactly what I wanted at a price I felt was fair.
I found Olivia May very easy to work with on the car we wanted. She was very responsive, and she worked hard to earn our business. She always explained everthing very clearly.
I give a lot of credit to Oaks Kia for being able to do right by the customer. I met with Noah to look at and buy a car. Noah made the process pretty straight forward and communicated well with everything. Overall, I am pretty happy with the purchase and will recommend Oaks Kia for anyone looking to find themselves a good vehicle.
Helpful and responsive He helped me understand what my options were and how best to take care of my vehicle.
Easy to work with and not pushy to buy anything wants you to get what you want
This dealership was fair and honest and I would recommend them for anyone looking to purchase a new or certified KIA.
Fantastic experience. Jonah was very helpful and worked hard to make it that way for us
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.
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