2900 Burlington Street Kansas City, MO 64116 View Map
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Kayleigh was great. Waiting room was fine. Everything was nice. The roads getting there were a pain.
Posted on DealerRater by Bdf
I’ll be upfront: I don’t like car dealerships. I go in braced for the runaround. Joshua Wilson at Oakes Kia in Olathe was a completely different experience. He’s personable and easy to talk with, no pressure, no script, just a relaxed conversation. He clearly knows the product and answered everything I asked without dodging or handing me off. I actually enjoyed the process, which is not something I ever expected to say about buying a car. If you’re shopping at Oakes Kia, ask for Joshua.
Logan helped me purchase a used car prior to my big move. We had a great experience and they worked with us to get the car serviced quickly prior to our move. I highly recommend Logan and Oakes Kia. They will take great care of you.
Logan helped me during the purchase of my Kia. His customer service skills are outstanding, making sure your questions are answered and that you feel at ease from start to finish, never once feeling pressured to make a decision. Oakes Kia is lucky to have him.
We worked with Dominic T. He was great to work with and super helpful. We were able to talk to him over the phone about the vehicle we wanted to purchase. He sent us all the numbers through email, photos, and answered all our questions. We drove 3.5 hours to get it. Well worth it! Thanks, Dom!
What a great experience for our first purchase at Oakes Kia! Logan Gaynor was so helpful with our new Sportage Hybrid and was able to locate the trim package we wanted from another area dealer, all in a week. No pushy sales tactics...just friendly, professional and helpful. Go see Logan if you're looking at a Kia.
Amazing & very smooth process at Oakes Kia in Olathe!! Ask for Danny you will be treated with respect, care, and honesty! Thank you Danny so much for the smooth transaction. You were absolutely wonderful to work with!!
As a first-time car buyer, I was honestly a little nervous going into the process because I didn't know what to expect. From the moment I walked into the dealership, Josh made me feel comfortable, welcomed, and completely at ease. He took the time to explain every step of the process in detail, answered all of my questions without making me feel pressured, and made sure I fully understood everything before moving forward. What stood out to me the most was how patient and genuine he was throughout the entire experience. Unlike some salespeople who only seem interested in making a sale and moving on to the next customer, Josh truly cared about helping me find the right vehicle and making sure I was happy with my decision. He never rushed me or pressured me into anything. Instead, he treated me with kindness, respect, and honesty, which made all the difference. Josh made me feel like I wasn't just another customer—he made me feel like part of the Kia family. That personal touch meant a lot, especially as someone buying their first car. He turned what could have been a stressful experience into one that was exciting, enjoyable, and memorable. I couldn't be happier with my new car or the outstanding customer service I received. Because of Josh, I left the dealership feeling confident in my purchase and grateful for such a positive experience. I will absolutely recommend him to all of my family and friends who are looking for a vehicle because I know they'll be treated with the same care and professionalism that I received. Thank you, Josh, for making my first car-buying experience such a special one. Kia is truly lucky to have someone as dedicated, knowledgeable, and caring as you on their team. You went above and beyond, and I sincerely appreciate everything you did for me!
Life happened and we had to look for a new car to replace the one which just got totaled. Dominic Taibi and Dustin made the process very easy and transparent. Dom T. started by showing us some options, taking a couple test drives, and being realistic with us when it came to staying within our price range. Dustin followed up with a clear presentation and walkthrough of how the finances looked along with what kind of extra coverages we have. All in all, my wife and I found the perfect car for a great price. Thanks again, Dom T. & Dustin, you’ve earned yourselves recurring customers!
Fantastic. Fast. Had the best exsperience with AJ. He was very communicative, and even called 2 weeks after I bought the car making sure I was pleased with my purchace
Posted on DealerRater by joedirty.913
Jade did an outstanding job helping me find a car that fit both my needs and my budget.
Her knowledge, patience, and professionalism really stood out. Thanks to Jade, I drove away with a car I’m happy with at a price I was comfortable paying.
I highly recommend working with her if you’re looking for a great car-buying experience!
Posted on DealerRater by Samuel Uzere
quick and easy! very quick and easy, kind people to work with and a nice facility to wait in!
Posted on DealerRater by makenziemabrey43
Thank you to Marion for such an impeccable experience. He made the entire process seamless. And most importantly, I value his professionalism.
I had a great experience working with Ashton during my car leasing process. He was professional, patient, and took the time to answer all of my questions without making me feel pressured. He explained the options clearly and helped make the process smooth and straightforward. I really appreciated his honesty and willingness to work with me throughout the deal. If you're looking for a knowledgeable and friendly salesperson, I highly recommend asking for Ashton.
I had a good experience working with Alex O. He was helpful, patient, and took the time to answer my questions. He explained the process clearly and helped me feel comfortable with my decision. I appreciate his professionalism and customer service.
Going in my husband and I weren't expecting to buy a car just was going to browse. Dom Braswell was able to find us exactly what we wanted and needed out of a vehicle. It was super nice talking to him, great attitude, and very informative about the vehicles we were looking at. It was amazing working with him getting a vehicle today! Highly recommend coming to the Oakes Kia, and working with Dom Braswell!
Recently worked with Jim Morris to purchase a new Telluride and it was the best car shopping experience I have ever had. Jim was easy to talk to, offered valuable insights, and was not pushy about making a sale. He gave my wife and I plenty of space to make our own decision.
First time buying a car from Oakes Kia and the customer focus provided by Anh Pham was more than excellent! He made my buying experience a very pleasant one. No hassles, all my questions answered. Before my appt he even took the time to send a video message introducing himself! I was very impressed by that! I am very grateful to Anh and to Oakes! THANK YOU!
Great service and easy to drop off and pick up. My only watch out was that I wasn't able to make it to pick up my car before service closed (which is totally on me), and they offered to leave my keys at reception, which I accepted. When I got there though, my paperwork and keys were just sitting out for anyone to grab as they walked by. I would have preferred if they were put away somewhere and someone was at the front desk to hand them to me.
Posted on DealerRater by rlcooper65
They were very friendly. They got me in at my appointment time. And got it done quickly.
Posted on DealerRater by tbalster9
Mason was very personable and knowledgeable. He made my first impression at the dealership a good one.
Alex made our experience with KIA Olathe a wonderful experience. As soon as we walked in he was ready to help us purchase the 2027 KIA Seltos sitting on the showroom floor. Such a fantastic human!!! He deserves a raise. 😊
I had an amazing car-buying experience thanks to Alex and Sage!
I first stopped by right before closing, and Alex was incredibly welcoming and took the time to answer my questions. When I returned the next day, he was busy, so Sage stepped in right away instead of making me wait. I really appreciated that they valued my time.
I made it clear that I was comparing different vehicles and didn't want to be rushed into such a big decision for my family. They were patient, honest, and never pushy. They answered all my questions, let me explore my options, and made the entire process stress-free.
Today I drove home in my brand-new Kia Carnival Hybrid, and I couldn't be happier! Thank you, Alex and Sage, for your professionalism, kindness, and outstanding customer service. I highly recommend working with them!
Jacob Robirds was Amazing. Explained everything throughly and got us in to a newer vehicle for less money. Easiest car buying experience we had thus far.
Bailey Boggs was so very kind and helpful. Made our buying experience extremely satisfying. I will refer friends and family to this great Oaks Kia. We are extremely happy with our purchase. Thank you for being so kind and helpful!!!!!
We are so happy with our experience. Gloria Lillich was so helpful to us. She made sure we knew exactly what was going on with the sale and explained everything very well.
We had the best experience at Oaks Kia today!! From our sales person - Bryson West, to the Operational Director - Will, and Finance Manager - Lorraine. They listened to our wants, did their absolute best to meet our needs, got us the best rates and coverage, and most importantly made us feel right at home. We are now part of the Kia Family.
Marion Martinez at Oakes Kia is the best. He was helpful and not at all pushy or agressive. I appreciated his willingness to work with us and be patient.
From reception, to sales, to finance and beyond- Oakes Kia in Olathe was professional, knowledgeable and extremely accommodating. Joanna Gonzales was a great sales person!
We worked with Anh and Reagan and had a fantastic experience! They answered all our questions and weren’t pushing. Would highly recommend for any car needs!
I live in Columbia Missouri, made the drive all the way to KC as Dominic and his crew offered me a terrific deal on a brand new Kia carnival. The whole crew was top notch. From the people at the front door to the guys from service I met during the visit. They hooked me up with a great car and we discussed several service packages that made sense for our way of driving, while removing those that didn't make sense.
We had some hiccups during the lease end and delivery, but the management team and Dom worked together and coordinated with my wife to find out the best way to solve it, with the help of our Columbia dealer.
Dom T is really the best! He helped us so fast with what we were looking for and gave us even better options to look into! He made everything quite easy for me and was a great experience to have buying my second car!
Service tech rep was patient and thorough in explaining things I didn't know and generally, it was all pleasant
Posted on DealerRater by charity1967
Repeat issue that was finally solved. Everyone was friendly and helpful. I used the shuttle service and my drivers were great, Richard and one other young man.
Posted on DealerRater by gbeutlereyman
The dealership was good they dod not let me leave until I was in a car I appreciate them for that..i would highly recommend
Posted on DealerRater by monroeterry83
Noah Phillips Olathe kia Went above and beyond all measures to get me into the vehicle of my dreams..all praises to Noah..he's the BEST
I don’t like the used car buying experience, but let me say that Oakes Kia was fantastic from start to finish. AJ Achilles is my sales consultant and let me say he went the extra mile at every turn. The vehicle I was interested in was in another location, but he got it to this location. I didn’t think they would take my trade but they made that happen and gave me what I wanted for it. There was no haggling just service. They advertise a “no friction” experience and it was exactly that, no friction, just service. I highly recommend AJ for your next vehicle purchase!
This is truly one of the best experiences I have ever had buying a car! Caleb assisted me in the purchase of a new car and clearly did his research and was able to walk me through the car and explain different features! I have told multiple people already about my experience and I just bought the car today, thank you again Caleb and Darren for an amazing experience today I greatly appreciate it.
Truman, Dashon and Karen are an A+ team that are so fun to work with. While it was an unusual experience compared to the bad reputation car dealerships have - this was an exceptional experience that was worth having.
The Guys in Oakes Kia Parts allowed me to borrow their lug nut wheel locking key so that I could put non-locking wheel lug nuts on my 2024 Kia Sorento X-Line. I could not find the original wheel locking nut key that came with the car when I bought the car new, nor could I find the code for the original locking key so that I could purchase the correct sized key as a replacement. Thanks so much Guys for understanding my situation and letting me borrow your key locks!!! I will rotate my tires this Friday and promptly return your wheel lock keys. You Guys really worked with me and for that I am extremely grateful!!
Super smooth and easy shopping. Noah Phillips was our salesman and was very friendly and knowledgeable and so accommodating. We really enjoyed working with him.
I had a great experience working with Jim Morris at Oakes Kia in North Kansas City. He was patient, knowledgeable, and made the car buying experience seamless and enjoyable. Jim was great to work with and I never felt pressured at any point from start to finish. I would highly recommend working with Jim!
Ask for Danny Chanthavong! I was fully prepared for the dreaded sales experience but that never happened. Danny was patient, transparent, and genuinely focused on making sure I got exactly what I wanted. He even came in on his day off just to accommodate my schedule and ensure I secured the 2027 Telluride in a specific trim/color before others as it was the only one in the area that had arrived. The process was smooth, pressure-free, and honestly enjoyable. Highly recommend Danny. 10/10.
I had a wonderful experience dealing with Anh. He made the entire process quick and easy. He did everything he could to get me to the price point I needed to be at. I was in and out in just under 3 hours, and love my 2023 K5. Major upgrade from the car I had. Lyric (another cool name) in finance was very pleasant and easy to work with as well. No pressure environment though out the entire process. I would have no hesitation going back to purchase again.
I can’t say enough good things about my experience working with Jim Morris! From the very beginning, Jim was incredibly helpful, personable, and genuinely wanted to make sure I found the right vehicle for me. He made the entire process feel easy and enjoyable instead of stressful or overwhelming.
Jim took the time to answer all of my questions, listened to what I was looking for, and went above and beyond to make sure I was happy with my purchase. He was great to chat with on a personal note as well. You can tell he truly cares about his customers and takes pride in what he does.
I absolutely love my new vehicle and couldn’t be happier with the experience. If you’re looking for a new vehicle, I highly recommend asking for Jim Morris. He was fantastic to work with, and I look forward to working with him again in the future!
I had an absolutely amazing experience working with Zoe at Oakes Kia in North Kansas City! From start to finish, Zoe was professional, kind, patient, and genuinely cared about helping me find the right vehicle. She made the entire process feel easy and stress-free without ever making me feel pressured.
She listened to what I wanted, answered all of my questions, and went above and beyond to make sure I was comfortable and happy with my decision. You can truly tell that Zoe cares about her customers and takes pride in what she does.
If you’re looking for a new vehicle, I HIGHLY recommend asking for Zoe! She made what can normally be a stressful experience feel smooth, comfortable, and exciting. Thank you so much, Zoe, for making my car-buying experience such a great one! ❤️🚗
Someone get Reagan a Gatorade!!
This man was running around the lot in the heat like he was on a game show trying to track down every car I wanted to see. He broke down models and features, answered my questions, and somehow made buying a car feel completely stress-free.
No pressure, no awkward salesman nonsense, no headache!! Just genuinely great service.
I left with the perfect car. Reagan left with his step count absolutely DESTROYED.
Ask for Reagan. You won’t regret it!
Max was absolutely fantastic, and not only answered all of our questions, but he made the purchase process extremely easy. He's the best salesman we have ever worked with buying cars!
We had a great experience with Marion Martinez!! He was professional..and knew the information and spent time with us! Would absolutely come back for our next car and see Marion!!
Second time with Oaks, Kia. Just as impressed as I was the first time! Zoe was the best sales person I’ve ever!! She followed up with me when I had given up and made a deal happen. ZOES NUMBER 1
Truman has just earned our forever business. Definitely 5 stars for him. He's our favorite salesman ever. Knowledgeable but not affraid to ask questions to provide the correct information and guidance. Great since of humor and eager to provide quality service, efficiently with a smile. Also were two insurance salesman that were beneficial in offering everything insurance can protect and plan for easing future decisions.
Great dealership with great options, but Ryan O’Donnell is always what makes my experience great. If you go there, ask for him and he will take great care of you!
Ryan O’Donnell is super helpful and knowledgeable about the car industry. He will do whatever he can to get the car and deal you want. Highly recommend
Hi everyone,
Cam really helped me to get the brand new Kia k4 2026 - I really appreciate him and without him maybe this deal won’t be worth it.
Thanks cam . I really appreciate your work .
We had a great experience with Blake Reynolds. He was friendly, knowledgeable, and very easy to work with throughout the entire process. He was working very hard helping multiple people at once but never made us feel like we needed to rush anything and took the time to show us every feature in the new vehicle and answer any questions we had.
We had a great experience at Oakes Kia of Olathe. They had lots of inventory to choose from. We had one the best car buying experiences because of our sales person, Max Douglass. He kept us informed, was very giving and generous of his time and made sure that things were as smooth as possible. Max definitely cares about his customers, it was evident from the moment we walked in the door.
Hi, thank you so much for your help picking out my car. I really appreciate how patient you were and how you explained everything clearly. You made what I thought would be stressful actually easy and enjoyable. I'm very happy with my Car! Zia Mostatabi
Anh Pham was amazing! He helped me find a great car and was super helpful throughout the entire process. I had a great experience and would definitely recommend him!
Cam Mathis is the most helpful and joyful person to work with! He really tries to get you the best deals, and when you finally make that purchase, he makes you feel so special and accomplished!!
Cam Mathis was wonderful to work with. The entire group there are very professional and fun people. Made buying a car very easy and I truly love my KIA Sportage. Thank you for treating me right.
Dealership was great to work with, but NOAH made the deal seamless!! He took great care of my mom. I have purchased many cars and would definitely refer him to anyone!
Joanna Gonzalez was an awesome, knowledgeable sales person.
She is very professional, and helpful!
I would highly recommend her to anyone looking to purchase a new or used vehicle.
5 stars!
I had such an amazing experience purchasing my 2026 Kia Sorento, and I have to give a HUGE thank you to Gloria! From the moment I met her, she was so kind, patient, helpful, and genuinely caring. She made the entire car buying process feel comfortable and stress free, which is not always easy when purchasing a vehicle.
Gloria was very knowledgeable, answered all of my questions, and never made me feel pressured or rushed into making a decision. You can truly tell that she cares about her customers and takes pride in what she does. She went above and beyond to make sure I was happy and comfortable with my purchase.
I absolutely LOVE my new Kia Sorento, and I’m so grateful that Gloria was the person who helped me get it! She is an awesome person with such a great personality, and I would definitely recommend her to anyone looking to purchase a vehicle.
Thank you so much, Gloria, for making this such a great experience! You’re the BEST! ❤️🚗✨
Kaleigh my service advisor is a rockstar. I was never left with unanswered questions. She was on top of everything, and made sure to explain the next steps and service recommendations for my Telluride in plain English! Highly recommend the service team here.
Had a great experience with Blake Reynolds at Oakes KIA. Was extremely helpful and thorough in explaining vehicle features. Keep an eye out for him riding his electric unicycle.
One of the best experiences I have ever had buying a car.. Ashton was amazing and so was Angel the finance manager.. they were able to work miracles and get me financed
Joshua was a great salesperson! He was upfront, honest, and determined to make the sale while still making sure I was comfortable with my decision. He took amazing care of me, showed me all the features, and made sure I understood everything. He even told me to message him anytime if I had any questions. I really appreciate the time and effort he put into helping me. I highly recommend Joshua!
First time I didn’t drive away wondering if I made a good deal. Thank you so much to Joshua Wilson, who made the entire process smooth and simple. He was terrific to deal with and we’ll definitely be recommending to others.
Had an outstanding experience shopping and buying a first car for my 16 year old daughter! Josh was great to guy to work with and helped me find the right vehicle!
We had a great experience purchasing our 2027 Kia Telluride with Noah! He stayed late, gave us his undivided attention, and was attentive throughout the entire process. His excellent customer service and dedication truly stood out. We highly recommend Noah!
We had a wonderful experience with sales man Joshua Wilson. He helped my son tremendously from start to finish with buying his 1st brand new car. I will a million times recommend him to anyone looking to buy a car. We appreciate him so much💗
Picked up my amazing electric here. The experience from start to finish was great. My salesman was Joshua Wilson, I enjoyed working with him enough to send my aunt over to him as well.
Gloria Lillich is AMAZING to work with!!! Highly recommend her if you're looking for a new vehicle or just an upgrade. Very sweet, no gimmicks and worked well with all my requests.
Jim was AMAZING!!! He took so much time with me to truly understand what I was looking for and guided me through every difficult decision. I would highly recommend him if you’re looking for someone to take care of all the hard parts while you just focus on finding the right car. He wasn’t even annoyed that I changed my mind on the color several times 😂
Great & honest dealership! We just bought a new car, and Ryan is the reason we would buy another vehicle here in the future.
They don’t try to upsell you; they truly just want you to be happy with your purchase and the price. Caleb was also awesome to work with.
Overall, we’re super satisfied. I’ve bought from six different dealerships over the years, and I’ve only ever felt this strongly about one other. Couldn’t praise Ryan and the team any higher!
AJ Achilles is the guy to ask for! He did a great job helping us through our purchase and having things ready as we came from 2+ hours away for our vehicle.
We had saved up for a long time to find and purchase the right mini-van for our growing family. We test drove a few different vehicles and visited many dealers, but Noah Phillips at Oakes Kia of Olathe was by far our best match! He helped us, without pressure, find our new Carnival and we’re stoked!
Noah was great to work with, personable, and truly invested in helping our family out.
We’d recommend coming to visit him in Olathe!
Blake is AMAZING at his job & doing his best to get you in a car at your price range! He makes the entire process easy and stress free which is a hard thing to do with buying a car. Definitely recommend getting a car with Blake through Kia!
The service staff is always friendly and kind! However, there seemed to be some higher management there that walked through without acknowledging that I was there and speaking very unprofessionally. I have never seen them at the dealership before and they were in suit jackets and seemed to be visiting the dealership.
Posted on DealerRater by rachel.krigbaum
It was such an easy process, and I wish all business was the same! They kept me informed through the whole process and made me feel like I've known them forever!
Posted on DealerRater by Jim G
Everyone was great at Oaks Kia. Made the whole experience enjoyable!! I would recommend you to friends and family!!!!!!
Posted on DealerRater by gerriharrelson
Blake Reynolds is the best! We will highly recommend him! We had an excellent experience working with Blake purchasing our first new car, and our first new Kia! Thank you Blake! You are awesome!
Posted on DealerRater by kendraw1008
Dashon was so nice and helpful. Charles/Chuck worked hard to get my challenging credit situation figured out and to a percentage I was happy with. Thanks so much!
Posted on DealerRater by tazie888
Great experience! Dash was very knowledgeable and a great salesman. You are lucky to have him! Everyone I dealt with was very professional! Very impressive dealership!
Posted on DealerRater by JUDYBOB551
Olivia seems to know her stuff. She helped things go smoothly and quickly. We were very pleased with her work. And I love my new car. 2026 K5.
Posted on DealerRater by Christeresa
had a good experience with everyone from sales to finance very professional also did good job fixing and cleaning up vehicle from reconditioning department and service department Melanie kept me informed as to were vehicle was at going thru process of getting front line ready
Posted on DealerRater by paul-parks
Good service, in and out at reasonable time Josh kept me updated on what was happening
Posted on DealerRater by gunillapierce
Very nice team of employees. We had a good experience and would highly recommend this dealership
Posted on DealerRater by Dana
Kayleigh was great. Waiting room was fine. Everything was nice. The roads getting there were a pain.
Posted on DealerRater by Bdf
Logan made our purchase easy and painless. We were in and out in about an hour and a half after our daughter picked out her car.
Posted on DealerRater by rknoeppel70
Super easy and Ahn was great to work with. Handled most of the deal remotely over chat then showed up to sign, finance, and deliver.
Posted on DealerRater by Michael
Fantastic. Fast. Had the best exsperience with AJ. He was very communicative, and even called 2 weeks after I bought the car making sure I was pleased with my purchace
Posted on DealerRater by joedirty.913
Jade did an outstanding job helping me find a car that fit both my needs and my budget.
Her knowledge, patience, and professionalism really stood out. Thanks to Jade, I drove away with a car I’m happy with at a price I was comfortable paying.
I highly recommend working with her if you’re looking for a great car-buying experience!
Posted on DealerRater by Samuel Uzere
quick and easy! very quick and easy, kind people to work with and a nice facility to wait in!
Posted on DealerRater by makenziemabrey43
Great service and easy to drop off and pick up. My only watch out was that I wasn't able to make it to pick up my car before service closed (which is totally on me), and they offered to leave my keys at reception, which I accepted. When I got there though, my paperwork and keys were just sitting out for anyone to grab as they walked by. I would have preferred if they were put away somewhere and someone was at the front desk to hand them to me.
Posted on DealerRater by rlcooper65
They were very friendly. They got me in at my appointment time. And got it done quickly.
Posted on DealerRater by tbalster9
Mason was very personable and knowledgeable. He made my first impression at the dealership a good one.
Posted on DealerRater by kclagal
Highly recommend Marion at Olathe Kia. He made buying a vehicle very fun and stresss free!
Posted on DealerRater by bondwife
Service tech rep was patient and thorough in explaining things I didn't know and generally, it was all pleasant
Posted on DealerRater by charity1967
Repeat issue that was finally solved. Everyone was friendly and helpful. I used the shuttle service and my drivers were great, Richard and one other young man.
Posted on DealerRater by gbeutlereyman
The dealership was good they dod not let me leave until I was in a car I appreciate them for that..i would highly recommend
Posted on DealerRater by monroeterry83
They made the process easy and everyone was great. Please send my all weather floor mats. Give Joanh and Lorraine a raise please.
Posted on DealerRater by kaylonicole
Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car.
Posted on DealerRater by zukes67
Went in for a oil change and tire rotation. The service was quick, and I was out of there in less time that I thought it would take.
Posted on DealerRater by timlmeek
I was happy with the price and I love the Carnival. It's very luxurious.
Posted on DealerRater by hudson9604
Easy transaction, very helpful.
Pleasant team, quick to respond.
Made sure we had what we needed to know
Posted on DealerRater by paul@john738.com
Josh seemed genuinely interested in putting us in the right car and getting answers to all our questions. A great car buying experience . Everyone was very kind.
Posted on DealerRater by thoroughbredlaw
No thank you. They did exactly what they were suppose to do. Fixed a recall.
Posted on DealerRater by cwgrlnks
Aaron was professional, knowledgeable and respectful. Got the work done quickly! Inside the dealership is clean and a lovely place to wait. A great experience!
Posted on DealerRater by jsposton16
Austin and Danny treated me with respect and friendliness. everyone I dealt with in the dealership was curtious and helpful.
Thanks Guys
Posted on DealerRater by johnwbrown1948
Work was done well and done in a shorter time than estimated. Got a loaner and it was great also. Real quick, clean process.
Posted on DealerRater by dfords
Kyson went out of his way to bring a car in for us to view so we had a variety of K5 GT’s to choose from. He was quick and friendly.
Posted on DealerRater by scampree
The whole team was amazing! So glad I chose Oakes Kia to buy my first Kia!
Posted on DealerRater by carol c
Easy fast and great customer service will continue buying cars from them for as long as I am alive
Posted on DealerRater by customautoreconditioning
Great customer service and very responsive. The waiting room is very nice and free snacks was a bonus.
Posted on DealerRater by pjdunham1
Very quick and efficient staff. Waiting room was nice and even had snacks and coffee
Posted on DealerRater by shamaralauren
Friendly, helpful, knowledgeable, professional, stress-free process, happy with purchase, Highly recommend and love my new Kia!
Posted on DealerRater by mrs.afritz
Great working with me on negotiation the price back and fore with other dealership. Marion very personable
Posted on DealerRater by jtsindo
Quick check in, reasonable wait time, clean waiting area, appreciate water/snacks. Just four more words
Posted on DealerRater by snelso45
The associate in service, Katlyn, was very helpful and courteous. She was able to help me connect my phone to Apple CarPlay.
Posted on DealerRater by LORIEKENNALLY
I had a great experience selling my car to Oakes Kia. The staff were friendly, fast, and easy to work with. Shout out to Taft, he was a pleasure to do business with!
Posted on DealerRater by saltiorama
I contacted Bailey Boggs about 3 vehicles I needed to purchase. I knew going into this, they are not standard vehicles found at car lots.
Bailey set me up with Taft who knowingly knew Kia would not have these vehicles, admitted he did not know much about them, but researched and located several options for me and I was able to find one from his research and suggestions.
The measure of a person really shows when there is nothing to gain but you give it your all anyways ❤️
Posted on DealerRater by mbolles72
Marion Martinez was great to work with. He took time to answer all my questions and get the Kia app setup on my phone before I left. Financing was easy and hassle free. The time I spent there was minimal for purchasing a car. No long waits for financing.
Posted on DealerRater by fjcollector07
Oaks Kia is a welcoming and professional company. They are considerate of the customers wants and needs. For example I had an oil change and tune up on my car. They opened their doors a little early to let me and my baby in to start the check in process. Then proceeded to explain what all that was going to be done and what time it would be done. They also helped me transfer all of my baby items to my husband’s car so we could take my son to daycare. Customer service was so helpful and clear on what was all being done. They even went the extra mile to help me and my son. I am very grateful for the service and thoughtfulness they gave that day.
Posted on DealerRater by weiyan0809
Great people and great customer service all the way around and got me into something with no problem would definitely recommend them
Posted on DealerRater by taylormade2569
Taft was very professional and patient in the car sale process! I would definitely utilize his help again in the future.
Posted on DealerRater by Kelsooo2001
Easy Booking was easy, and service was done quick! Pick up was smooth and I received my car in great shape.
Posted on DealerRater by roxasAban
Easy Booking was easy, and service was done quick! Pick up was smooth and I received my car in great shape.
Posted on DealerRater by roxasAban
Josh was very helpful to me. Josh was considerate of my time and needs. Thank you
Posted on DealerRater by col3three
Courteous & prompt I was very pleased with the employee that helped me & with the service.
Posted on DealerRater by mawlin
Very kind and professional Got in and out ahead of schedule. Pleasant experience Thank you
Posted on DealerRater by reneestotler
Although I didn’t purchase a car from Oakes Kia I worked with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted.
Posted on DealerRater by mikailaeverett
Fast, professional, no hassle. Logan and Lorraine both enjoy working with the customer. I hope to need their services again.
Posted on DealerRater by fheuloix819
It was a great experience with Taft he made it easy to understand and a quick interaction
Posted on DealerRater by trevor
I had the best experience when I was last in for an oil change. Mason Funk, the service manager was very professional, kind and efficient.
Posted on DealerRater by ANNGIRL
My service advisor was very informative on my service and made sure they added our front license plate as requested
Posted on DealerRater by Valdennison
Uncommonly great customer service. I’m grateful to have found Oakes Kia.
Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
Posted on DealerRater by Pamela
They understood my situation, gave me very quick response and did the work in less time than forecast. And very nice people to boot!
Posted on DealerRater by dfords
Ashton was very personable and had an exceptional understanding of all the features of the Kia Sorento. It helped us decide the Kia Sorento was the right vehicle for us.
Posted on DealerRater by matcin
Noah very in formed about this model---knows a lot about car.-- been very helpful on any issues ---this wasnt our first car bought here
Posted on DealerRater by bigchuk
The experience of pitching a new Kia vehicle was overall a good and helpful experience
Posted on DealerRater by jaredkevern
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Posted on DealerRater by Liz
Everyone was very kind to us. I would recommend this dealership to everyone. They were very efficient and patient. They answered all our questions, and we had a lot (teenager car)! They do not work on commissions so there was no pressure, no hassle, and no xx! Best experience I have ever had at a dealership!
Posted on DealerRater by becker705
clean and good service did not have to stand around wait to helped asked many times needed something drink by at lesst 4 different people
Posted on DealerRater by robert.shipps
Went in for oil check,she explained and showed me the oil levels. She also explained what my next steps were to keep my car running great.
Posted on DealerRater by stacykidder2016
My experience here was phenomenal. Starting with the woman at the front desk, all the way through close with Noah, this was hands down my best dealership experience (I have only been to Kia dealerships in the last 10 years). Thank you to the team!!
Posted on DealerRater by wtdennis5
Very professional Very Professional, knowledgeable and Courteous. Very Professional, knowledgeable and Courteous and the coffee wasn't half bad ??
Posted on DealerRater by meomyo44
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Posted on DealerRater by Rzeller12
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper!
1. Attention to detail
2. Courteous
3. kept timely updates
4. Explained all work
5. Walked me to vehicle to make certain I wasn't blocked in.
This is how Customer Service should be---Thanks
Posted on DealerRater by ralph
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
Posted on DealerRater by luisivangogodomaro
Ryan was incredible to work with. Very professional, responsive, and helpful. Enjoyed the overall experience.
Posted on DealerRater by SKC1010
Brought '25 Telluride in for two recalls. Kayleigh greeted me immediately with a smile and explained how long the work would take. It took less than the hour she estimated. She came to the waiting area and processed me out. Easy peezy.
Posted on DealerRater by joerobertson99
Melanie is absolutely great to work with. Very courteous and no pressure. I walked in a hot day after visiting multiple dealers and rather frustrated expecting this to be like the others. I was wrong. Melanie quickly addressed my questions and went straight to work. Very impressed with how they conduct business. Cheers Mel!
Posted on DealerRater by dave.schuster
Easy Easy, polite, kind, friendly, helpful. Scheduling online was a breeze, no issues. Service was faster than expected.
Posted on DealerRater by Nhf2775
Dom was very helpful and explained the process thoroughly. He helped us review all options.
Posted on DealerRater by breannasoendker
Noah is great was able to meet my request and could answer every question very smart and knowledgeable
Posted on DealerRater by nursefranlpn
Greeted quickly when I arrived & have no complaints about my interaction with staff. Great experience overall
Posted on DealerRater by maemae.sf
We drove all the way to Olathe from Columbia, MO because it was the only dealership we found that had the trim level and color we wanted for our new Sportage. We had several phone calls preceding our visit, and Ryan had everything ready for us to sign and the car was ready to go. Ryan took the time to put the new plates on both the front and back of the car, and went through key features with us. The finance process was a little longer than we expected as Ezra was trying to sell us an extended warranty package, but he was pleasant to work with and respectful of our wishes. Everyone was friendly and easy to work with. The only real problem we had was finding a place to park when we got there! It is a very large, busy dealership.
Posted on DealerRater by mrw9961
It was fine. Mason seemed in a rush but I can't complain about the service.
Posted on DealerRater by cassjack89
Very efficient and cost effective dealership. I would reccomend them whenever asked, and would seek their business again.
Posted on DealerRater by bwilfong54
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Posted on DealerRater by philcirco
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Posted on DealerRater by pchisler
Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
Posted on DealerRater by cat
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
Posted on DealerRater by bransonfamily40
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Posted on DealerRater by mikkireed8
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Posted on DealerRater by glenn.patty
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Posted on DealerRater by rmlopez515
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Posted on DealerRater by kimdrusch
Great experience all around. Everything went great and I could not complain about anything would definitely go back
Posted on DealerRater by morganbigham01
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Posted on DealerRater by Fdurant03
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Posted on DealerRater by Kcmack05
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Posted on DealerRater by Tiffani
Wonderful attention given to they're customers.
Fair amount of information about the vehicles.
Clean astablishment.
Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
Posted on DealerRater by hesskimberly2124
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Posted on DealerRater by alexispkrist
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Posted on DealerRater by Tpklein9
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson.
Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
Posted on DealerRater by dpratt2452
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Posted on DealerRater by kamijo1038
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.