Customer Testimonials

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They were fast. Made me feel comfortable. They were very respectful. Thank you for doing a good job.
Service was done well, and worked with my schedule. Workers were helpful and communicated well with me throughout my visit.
Excellent service and everyone is great here. Waiting room is comfortable and the snacks and coffee was wonderful.
YenNhi did a phenomenal job with helping me find the perfect car for me! 10/10
By far the easiest car buying experience we have ever had. Don and Keith made our purchase a hassle free experience.
This was a great experience from start to finish! Kia Pat was very knowledgeable and made the process very easy.
The salesman was very professional. Very nice respectful made us feel comfortable would work with the salesman again.
Excellent service. Everyone that we have interacted with as been very accommodating. We have no complaints and will recommend this dealership to others in the future.
Finished service on time and returned car in very good/clean condition as expected. Thanks
Everyone there was very professional and friendly. No one ever came off as pushy or trying to up sell anything.
I love this dealership. It’s the only dealership I’ve ever seen that works around my schedule and not the other way around.
Appreciated the communication before I even set foot in the dealership, as I live over an hour away.
Staff got me in and out very quickly and addressed all my needs. I would highly recommend this service center to others
Professional customer service was provided. Clear and detailed descriptions of services as well. I’ll be back
I don’t mind doing a survey but it annoys me that I have to write a review every time I get a survey.
They had the car I wanted fair price and good trade in offer nice people
Sales staff was knowledgeable during purchase. Sales manager was easy to work with to complete the deal.
Awesome buying experience for my purchase and paperwork was quick and easy to complete. Thank you
Oakes Kia was very straight forward and made the process really quick and easy. They answered questions and were adaptable to meet the concerns, needs, and requests. Tim was incredibly helpful and helped the process go really smooth and quick. If you're in the area and are looking at a Kia, go to Oakes!
Quick, efficient, and quality! I look forward to returning for service once again, thank you!
Everyone at Oakes was very helpful and nice especially Lyric our sales consultant. He found the exact suv I was looking for with all the features I wanted.
The service department has been easy to work with and they take customer service seriously. I appreciate the little extra time they take to ensure you have a nice experience.
These guys were great ! ! I bought the car on a Saturday and of course a light went out on Sunday. I came by on Monday to finish some financing paperwork and the salesman, Bruce, came over to say hello. When I laughingly told him about the light, he immediately asked for the keys and got it changed before the paperwork was done. Not a big thing but a big thing. Thanks for the great service guys.
They have e excellent communication skills with their customers to make buying a car easier than buying groceries.
Great service. Quick and easy transaction. They kept me informed throughout the process easily through text messaging.
Good service done in a timely manner. Pay your employees more so that I don’t have to take a survey so they get paid a little more. If there is a problem I will tell you in person and not through a survey.
My experience at the Kia dealer ship was a awesome experience and I hope others can feel the same way
They were friendly and answered all of our questions and. Very professional. Went over all the details about the car and the contract papers. I would definitely refer them to friends and family.
Very easy experience. It was a pleasure to do business here. Very pleasant and knowledgeable.
This is my 3rd Kia I have purchased from this dealership if that says anything.
Great customer service. Would visit again. Bad reception in waiting room for internet and wifi password didnt work.
Oakes Kia made our buying experience very smooth and easy. They had the vehicle we were looking for in stock unlike most other dealers.
We had an easy time, they have very nice salespeople. We enjoyed all of the whole experience
Great experience with dealers and I would purchase a vehicle here again! Will recommend to friends and family
They were quick in setting up a time for me. Got me in and out in a timely manner. Very polite.
Oakes Kia provided me with an excellent buying experience. Time spent at the dealership were well within expectations
I brought my 2023 Seltos in for the first oil change, and I also had a concern about a check engine light that came on and later went off. Jarrod checked me in and gave me a tour of the service center waiting area and let me know that they would check for any stored codes. My vehicle was ready in about an hour. Jarrod went over everything that they did and said that there were no stored codes and everything checked out ok. He was very pleasant and did not try to mansplain things to me, which can be rare when you are a single woman dealing with car stuff. The one negative I have isn't related to Jarrod or my service appointment, but more at the lack of ability to contact anyone at the dealership to ask questions. When I had a check engine light come on in my brand new vehicle, that's a bit concerning. I pulled the active code myself and it was a cylinder 2 misfire. I wanted to call and ask if I should bring it in asap or if it could wait a few days. I called the main number and was routed to the service center. The only option it would give me was to be texted a link to make an appointment or to leave a message. I left a message but no one ever called me back, who knows where my message went. I understand it's a busy dealership and service center, but it would be nice to be able to get a call back for something that could be minor or something serious.
Everybody at the dealership was knowledgeable and helpful. They wanted to make sure that we were comfortable while purchasing my vehicle and made the process super easy and seamless.
Customer service was amazing, would definitely recommend to someone looking for any type of Kia.
My whole experience was very easy to say the least. Both people were very knowledgeable and friendly. I would definitely recommend to anyone.
Very pleasant and helpful staff. Thank you all for making this experience easy on us.
Best experience I had buying a vehicle. Steven was my salesperson and he was awesome to work with. I will buy my next car through them.
Great customer service! I appreciate Kia and the service department taking care of me & my needs.
Everyone was very nice and helpful. I have already suggested the dealership to my friends.
Everyone was very helpful and friendly. Answered all my questions and helped find the right Telluride for me. I did not feel pressured to make a purchase.
Had my 60,000 mile service after buying my car from the dealership. When buying a car from them you get 2 years of service free (Typical service things like oil change tire rotation etc.) It was easy to schedule online and I was able to schedule it within the next week. It only took an hour to complete which was great. Once it was finished because everything they did was free all they did was hand me the paperwork for what they did and I was able to be on my way. looking forward to my next 3 vehicle services at Oakes
I liked the process and really appreciative of the sales rep who helped me complete the purchase. Loved their used car warranty.
Great Service! Very friendly, thorough and fast. I appreciate them going above and beyond during my oil change
Tim and Derrick were wonderful to work with. Derrick was great at overcoming any concerns. I managed sales teams for years in the hospitality industry. The best complement I can share is " I would want them both on my Team! Love my car. Great job to the team at Oaks Kia. I would recommend them to others.
Wait was long but expected my advisor kept me advised on cost and got it done
Awesome customer service they all treat you like family, I have already recommended someone to come there and buy a vehicle
Everyone was great and listened to what I was looking for. The financing went smoothly and I was not feeling pressured at all.
Darren was fantastic and low pressure, happy to help us test out several vehicles. We ended up getting the vehicle we wanted and the process was smooth!
Karen and the crew were excellent to work with! !! Karen went over and above helping us with the vehicle. There was only one key fob with the vehicle and we thought surely there were two since the owners had the vehicle for nine years. Karen put out the extra effort in trying to find the additional key fob by calling the trade-in customer to see if they had a second key. The trade-in customer told Karen that it had been turned in. Karen talked with the sales person who took the trade in and found the additional key fob. This probably saved us $300 to $400 for a programed key fob plus labor. She didn’t have to make the call to the trade in customer but she put out the extra effort by calling the customer (she didn’t have to, she had already made the sale). This was exceptional customer service and we really appreciated her extra effort! Not to discount the others at Oakes Kia, everyone there they did an excellent job, including the finance and deal negotiations employee (embarrassed I can’t remember his name) but he was very pleasant and helpful and we were extremely pleased with the service we received! The entire staff made our sale enjoyable, and we were a super happy customer. We would strongly recommend Oakes Kia to all our friends and family. Best of luck to all of you in the future!!! Randy & Renee Belcher
Quick and easy process. The trade in value they gave me for my car wasn't very good but besides that everything worked out!
The sales team was great. The finance department is where they try to rip you off. They want to sell you expensive packages. Even when we said no, they still insisted on running through all their "deals". The financing through KIA was nice however. But people already know they are going to get ripped off at a car dealership so maybe they should stop doing the service packages that are not an actual good deal. The detail department did ok, the car was prepped very quickly so I guess I cant complain, the rag they used left tiny scratches on the paint. otherwise it was ok.
Everyone was helpful and kind. Waiting area is great and service is awesome! Any question that I had was clarified and explained to me with enough detail.
I am happy with my experience with Oaks Kia. I will continue to use them as my dealership.
Everyone I dealt with was very pleasant and helpful. I felt like they worked with me to get what I wanted.
Tim Hodde, got me exactly what I needed. He was very nice and I am very pleased. Jessie is as good explaining everything. 5 stars hands down !
Don was great to work with! ! Got us the exact car we wanted! Jose in the finance department was also an absolutely pleasure to work with!!
Very polite and explained everything. Wait time was great. Service advisor let me know how things were going.
Justin Neyland is absolutely PRO. He made us feel confident, comfortable and informed every step of the way. We would love to buy another KIA from him some day. Jesse and Jose took great care of us! There was zero pressure to buy but they gave us all the support we needed to make the best purchase possible.
We had the pleasure of working with Gary while shopping for a new car. There wasn’t much on the lot available but he made sure to go over all of the inventory and trim packages that they were expecting to get delivered. We found the perfect 2023 Kia Sportage and never felt pressured or rushed to make a decision. Gary even made sure we were well supplied with snacks while we waited on the financials to get pulled together. We would highly recommend Gary and Oakes Kia!
Alek was great he knows how to take care of clients and explain every single detail.
We had a great experience purchasing a new Kia K5! Pat was great and we would definitely work with him again for any future purchases.
My girl said everyone was nice and helpful and was in and out with no problems
Justin was great to work with! We hit it off right off the bat. Answered all my questions.
Great buying experience. Would highly recommended Justin for anyone’s car buying needs. Great team at Oakes.
Made the car buying process as easy and convenient as possible. I would buy another car from them in the future.
Courteous service technicians. Work quick and kept my husband updated. My husband, Charles says the service was excellent!
Kia Pat was personal. He was honest He was not pushy. He made us feel good about what we were doing. He was knowledgeable. Excellent salesperson!
Darren was amazing, very nice and polite, I will refer him to everyone I know, Thank u so much
This was the easiest car purchase I've ever done. Keith Ordiway was phenomenal to work with and we got everything done online after a couple of easy phone conversations. My new vehicle is on back order and I'm excited to get it within six weeks!
I always receive excellent service from this Service Department. Mike Stinnett and all of the service reps are very knowledgeable, honest and extremely friendly. Its always a pleasure doing business with them.
Actually a very inviting and nice space for a dealership. I used to work in finance at dealerships across the country and did not ever feel pressured on any aspect of the sales experience. Have already recommended this dealership to several friends!
Oakes Kia's Service staff is always personable and straight forward about the work they are doing and suggestions for additional work. I never feel like they are just trying to fatten up my bill. They provide realistic timelines for the additional repairs they have suggested which helps me prioritize car issues without busting my buget. The scheduling staff is also great and flexible!
I felt no pressure in buying a vehicle. Todd was so nice and patient with me during the process. The financing team was easy to work with, and they were very friendly. I am going to refer my friends and family to Oakes Kia.
If was a great experience working with Brian McCabe. We felt taken care of and will be back for future vehicles.
We had a great experience at Oakes. Gary was very thorough and answered all our questions. We didn’t feel pressured into buying if we weren’t ready, and all our options were laid out and communicated in a way we understood.
Very friendly, helpful, and professional! Guided me through the whole process. Minimized the stress of car buying!
Kia Pat was awesome to work with. He made the purchasing process very easy and took the time to go over all the features in my new vehicle.
Parker was great to deal with. He give me all information about Kia k5 that I brought.
I well definitely continue my future business with Oakes Kia! Parker was awesome and very helpful!
The salesman- Dashon Adam’s -that sold me the car was really nice and helpful
I had a wonderful experience dealing with Anh. He made the entire process quick and easy. He did everything he could to get me to the price point I needed to be at. I was in and out in just under 3 hours, and love my 2023 K5. Major upgrade from the car I had. Lyric (another cool name) in finance was very pleasant and easy to work with as well. No pressure environment though out the entire process. I would have no hesitation going back to purchase again.
Bailey was awesome she worked until she got us what we needed
Gloria was amazing! Took her time and tried to find the best deals possible.
I can’t say enough good things about my experience working with Jim Morris! From the very beginning, Jim was incredibly helpful, personable, and genuinely wanted to make sure I found the right vehicle for me. He made the entire process feel easy and enjoyable instead of stressful or overwhelming. Jim took the time to answer all of my questions, listened to what I was looking for, and went above and beyond to make sure I was happy with my purchase. He was great to chat with on a personal note as well. You can tell he truly cares about his customers and takes pride in what he does. I absolutely love my new vehicle and couldn’t be happier with the experience. If you’re looking for a new vehicle, I highly recommend asking for Jim Morris. He was fantastic to work with, and I look forward to working with him again in the future!
Came in without an appointment and was fit in, meet with zoe she was quick and easy to work with to then purchase a car.
Awesome salesman, was very helpful and attentive. Got me a great deal
Had an amazing experience today at Oaks. Jim was very thorough and answered all my questions.
I had an absolutely amazing experience working with Zoe at Oakes Kia in North Kansas City! From start to finish, Zoe was professional, kind, patient, and genuinely cared about helping me find the right vehicle. She made the entire process feel easy and stress-free without ever making me feel pressured. She listened to what I wanted, answered all of my questions, and went above and beyond to make sure I was comfortable and happy with my decision. You can truly tell that Zoe cares about her customers and takes pride in what she does. If you’re looking for a new vehicle, I HIGHLY recommend asking for Zoe! She made what can normally be a stressful experience feel smooth, comfortable, and exciting. Thank you so much, Zoe, for making my car-buying experience such a great one! ❤️🚗
Bryson West is a great salesman! Got everything for us that we were asking!
Someone get Reagan a Gatorade!! This man was running around the lot in the heat like he was on a game show trying to track down every car I wanted to see. He broke down models and features, answered my questions, and somehow made buying a car feel completely stress-free. No pressure, no awkward salesman nonsense, no headache!! Just genuinely great service. I left with the perfect car. Reagan left with his step count absolutely DESTROYED. Ask for Reagan. You won’t regret it!
Max was absolutely fantastic, and not only answered all of our questions, but he made the purchase process extremely easy. He's the best salesman we have ever worked with buying cars!
Max did a great job and was a pleasure to work with
Joanna Gonzalez was very helpful, answered all of our questions, and made the car buying process easy!
We had a great experience with Marion Martinez!! He was professional..and knew the information and spent time with us! Would absolutely come back for our next car and see Marion!!
I bought my daughter a new Kia K5, Bryson was our sales associate, he did a great job of connecting with us and making the process so seamless!!!!
Getting a car was awesome, easy and simple. Dashon Adam is the guy to talk to. Friendly, outgoing, and helpful.
Dashon Adam’s was very nice. Reminded me of a friend I had throughout nursing school. Made me feel comfortable and was extremely nice!
Reagan was wonderful! Made the buying experience very easy!
Easy and smooth transaction, Zoe was great to work with. Kept us well informed.
Second time with Oaks, Kia. Just as impressed as I was the first time! Zoe was the best sales person I’ve ever!! She followed up with me when I had given up and made a deal happen. ZOES NUMBER 1
Great buying experience at Oakes Kia in Olathe. Alex was our sales guy and he was quick and made the process painless.
Great dealership. Thanks Noah Service was excellent, friendly people. Love the car.
Truman has just earned our forever business. Definitely 5 stars for him. He's our favorite salesman ever. Knowledgeable but not affraid to ask questions to provide the correct information and guidance. Great since of humor and eager to provide quality service, efficiently with a smile. Also were two insurance salesman that were beneficial in offering everything insurance can protect and plan for easing future decisions.
Dashon Adams is super nice to work with!
Dashon is a super awesome guy. Nice dealership
Zoe Swade was very helpful, kind polite and helped me find the perfect car, great experience.
Will definitely buy here again. Ryan was great to work with!
Great dealership with great options, but Ryan O’Donnell is always what makes my experience great. If you go there, ask for him and he will take great care of you!
Ryan O’donnell makes the car buying process so easy he needs to run this place!!!
Ryan O’Donnell is the truth! He’s the best salesman I’ve ever had.
Ryan O’Donnell is extremely helpful, always available and patient regardless of how many questions I have. Top Tier!
Ryan O’Donnell is super helpful and knowledgeable about the car industry. He will do whatever he can to get the car and deal you want. Highly recommend
Hi everyone, Cam really helped me to get the brand new Kia k4 2026 - I really appreciate him and without him maybe this deal won’t be worth it. Thanks cam . I really appreciate your work .
We had a great experience with Blake Reynolds. He was friendly, knowledgeable, and very easy to work with throughout the entire process. He was working very hard helping multiple people at once but never made us feel like we needed to rush anything and took the time to show us every feature in the new vehicle and answer any questions we had.
We had a great experience at Oakes Kia of Olathe. They had lots of inventory to choose from. We had one the best car buying experiences because of our sales person, Max Douglass. He kept us informed, was very giving and generous of his time and made sure that things were as smooth as possible. Max definitely cares about his customers, it was evident from the moment we walked in the door.
Alex Oladosu did great
Got a new Carnival Hybrid. Officially an MPV dad. "It's not a van!".
Ashton did a great job.
Anh is good seller… he explained everything to help me choose the good car … I am very happy with my car , it’s the good car . Thank you so much
Hi, thank you so much for your help picking out my car. I really appreciate how patient you were and how you explained everything clearly. You made what I thought would be stressful actually easy and enjoyable. I'm very happy with my Car! Zia Mostatabi
He is soon professional and helpful
Anh is so helpful and very nice person
Anh Pham was amazing! He helped me find a great car and was super helpful throughout the entire process. I had a great experience and would definitely recommend him!
Jim Morris was great and helpful
Cam Mathis!
Had a great experience with the salesman! Cam Mathis took all my needs into account and got me into just what I was looking for!
Can we great!! He was very nice and he took care of me while I was there!
Cam Mathis 👍🏽
Cam Mathis was great, I would tell everyone to ask for him. He made the process very smooth and stress-free!
Cam Mathis!
Cam Mathis is the most helpful and joyful person to work with! He really tries to get you the best deals, and when you finally make that purchase, he makes you feel so special and accomplished!!
Cam Mathis was wonderful to work with. The entire group there are very professional and fun people. Made buying a car very easy and I truly love my KIA Sportage. Thank you for treating me right.
Cam Mathis
Cam Mathis sold me a car great service got me in and out great guy 10/10 recommend getting a car from him
Cam Mathis
Cam Mathis
Alex Oladosu was great. Very fast and straight forward. In and out in 1 hour
Dealership was great to work with, but NOAH made the deal seamless!! He took great care of my mom. I have purchased many cars and would definitely refer him to anyone!
Oliva May was great to work with. We were able to get almost everything done ahead of time, saving us time.
Joanna Gonzalez was an awesome, knowledgeable sales person. She is very professional, and helpful! I would highly recommend her to anyone looking to purchase a new or used vehicle. 5 stars!
I had such an amazing experience purchasing my 2026 Kia Sorento, and I have to give a HUGE thank you to Gloria! From the moment I met her, she was so kind, patient, helpful, and genuinely caring. She made the entire car buying process feel comfortable and stress free, which is not always easy when purchasing a vehicle. Gloria was very knowledgeable, answered all of my questions, and never made me feel pressured or rushed into making a decision. You can truly tell that she cares about her customers and takes pride in what she does. She went above and beyond to make sure I was happy and comfortable with my purchase. I absolutely LOVE my new Kia Sorento, and I’m so grateful that Gloria was the person who helped me get it! She is an awesome person with such a great personality, and I would definitely recommend her to anyone looking to purchase a vehicle. Thank you so much, Gloria, for making this such a great experience! You’re the BEST! ❤️🚗✨
Truman helped answer all my questions
Kaleigh my service advisor is a rockstar. I was never left with unanswered questions. She was on top of everything, and made sure to explain the next steps and service recommendations for my Telluride in plain English! Highly recommend the service team here.
Cam Mathis
Had a great experience with Dashon. Very personable and helpful!! 🙏🏻
Had a great experience with Blake Reynolds at Oakes KIA. Was extremely helpful and thorough in explaining vehicle features. Keep an eye out for him riding his electric unicycle.
Blake Reynolds was Amazing at helping us out! Thanks dude! 😉😁
Cam Mathis is the best of the best. Has elite communication and helped my grandma get in a really good safe ride without any hassle!
Cam Mathis was a huge help while purchasing my vehicle. He made everything much easier for me. Cam was able to make the whole process stress free.
Love the car, Alex was helpful and good deal
One of the best experiences I have ever had buying a car.. Ashton was amazing and so was Angel the finance manager.. they were able to work miracles and get me financed
Joshua was a great salesperson! He was upfront, honest, and determined to make the sale while still making sure I was comfortable with my decision. He took amazing care of me, showed me all the features, and made sure I understood everything. He even told me to message him anytime if I had any questions. I really appreciate the time and effort he put into helping me. I highly recommend Joshua!
Great service
Max and Lorraine were the best to work with! So kind and helpful they made it the easiest process to buy my new car!
First time I didn’t drive away wondering if I made a good deal. Thank you so much to Joshua Wilson, who made the entire process smooth and simple. He was terrific to deal with and we’ll definitely be recommending to others.
Had an outstanding experience shopping and buying a first car for my 16 year old daughter! Josh was great to guy to work with and helped me find the right vehicle!
We had a great experience purchasing our 2027 Kia Telluride with Noah! He stayed late, gave us his undivided attention, and was attentive throughout the entire process. His excellent customer service and dedication truly stood out. We highly recommend Noah!
We had a wonderful experience with sales man Joshua Wilson. He helped my son tremendously from start to finish with buying his 1st brand new car. I will a million times recommend him to anyone looking to buy a car. We appreciate him so much💗
Picked up my amazing electric here. The experience from start to finish was great. My salesman was Joshua Wilson, I enjoyed working with him enough to send my aunt over to him as well.
Dash and the KiaTeam killed it today! Got my daughter a new car that we love and is safe and will last forever!
Dashon Adams is the best Kia Rep I have ever used!
Gloria Lillich is AMAZING to work with!!! Highly recommend her if you're looking for a new vehicle or just an upgrade. Very sweet, no gimmicks and worked well with all my requests.
Jim was AMAZING!!! He took so much time with me to truly understand what I was looking for and guided me through every difficult decision. I would highly recommend him if you’re looking for someone to take care of all the hard parts while you just focus on finding the right car. He wasn’t even annoyed that I changed my mind on the color several times 😂
Gloria and Gazi were absolutely amazing. Recommend them for your next car purchase! Such a great experience
Worked with Reagan
Great experience. Gloria lillich was great help. Very flexible and had things easily accessible when requested.
Josh Wilson was great sales person
Very kind and helpful
I loved Danny such a great salesman!!
Great & honest dealership! We just bought a new car, and Ryan is the reason we would buy another vehicle here in the future. They don’t try to upsell you; they truly just want you to be happy with your purchase and the price. Caleb was also awesome to work with. Overall, we’re super satisfied. I’ve bought from six different dealerships over the years, and I’ve only ever felt this strongly about one other. Couldn’t praise Ryan and the team any higher!
AJ Achilles is the guy to ask for! He did a great job helping us through our purchase and having things ready as we came from 2+ hours away for our vehicle.
We had saved up for a long time to find and purchase the right mini-van for our growing family. We test drove a few different vehicles and visited many dealers, but Noah Phillips at Oakes Kia of Olathe was by far our best match! He helped us, without pressure, find our new Carnival and we’re stoked! Noah was great to work with, personable, and truly invested in helping our family out. We’d recommend coming to visit him in Olathe!
Need a car, Reagan is your guy!
You need Reagan! He's the best!
Good purchasing experience on our 25' Sienna. Price was very competitive. Truman was great, low-pressure and knowledgeable.
Blake is AMAZING at his job & doing his best to get you in a car at your price range! He makes the entire process easy and stress free which is a hard thing to do with buying a car. Definitely recommend getting a car with Blake through Kia!
Great experience at this dealership! Cam was incredibly helpful and easy to work with throughout the entire process.
Alex O. was such a joy to work with! So wonderful and patient and fabulous. Best car buying experience I've ever had!
Danny made my experience nice and easy with Kia! Definitely recommend!
The service staff is always friendly and kind! However, there seemed to be some higher management there that walked through without acknowledging that I was there and speaking very unprofessionally. I have never seen them at the dealership before and they were in suit jackets and seemed to be visiting the dealership.
It was such an easy process, and I wish all business was the same! They kept me informed through the whole process and made me feel like I've known them forever!
Everyone was great at Oaks Kia. Made the whole experience enjoyable!! I would recommend you to friends and family!!!!!!
Blake Reynolds is the best! We will highly recommend him! We had an excellent experience working with Blake purchasing our first new car, and our first new Kia! Thank you Blake! You are awesome!
Dashon was so nice and helpful. Charles/Chuck worked hard to get my challenging credit situation figured out and to a percentage I was happy with. Thanks so much!
Great experience! Dash was very knowledgeable and a great salesman. You are lucky to have him! Everyone I dealt with was very professional! Very impressive dealership!
Olivia seems to know her stuff. She helped things go smoothly and quickly. We were very pleased with her work. And I love my new car. 2026 K5.
had a good experience with everyone from sales to finance very professional also did good job fixing and cleaning up vehicle from reconditioning department and service department Melanie kept me informed as to were vehicle was at going thru process of getting front line ready
Good service, in and out at reasonable time Josh kept me updated on what was happening
Very nice team of employees. We had a good experience and would highly recommend this dealership
Kayleigh was great. Waiting room was fine. Everything was nice. The roads getting there were a pain.
Logan made our purchase easy and painless. We were in and out in about an hour and a half after our daughter picked out her car.
Super easy and Ahn was great to work with. Handled most of the deal remotely over chat then showed up to sign, finance, and deliver.
Fantastic. Fast. Had the best exsperience with AJ. He was very communicative, and even called 2 weeks after I bought the car making sure I was pleased with my purchace
Jade did an outstanding job helping me find a car that fit both my needs and my budget. Her knowledge, patience, and professionalism really stood out. Thanks to Jade, I drove away with a car I’m happy with at a price I was comfortable paying. I highly recommend working with her if you’re looking for a great car-buying experience!
quick and easy! very quick and easy, kind people to work with and a nice facility to wait in!
Great service and easy to drop off and pick up. My only watch out was that I wasn't able to make it to pick up my car before service closed (which is totally on me), and they offered to leave my keys at reception, which I accepted. When I got there though, my paperwork and keys were just sitting out for anyone to grab as they walked by. I would have preferred if they were put away somewhere and someone was at the front desk to hand them to me.
They were very friendly. They got me in at my appointment time. And got it done quickly.
Mason was very personable and knowledgeable. He made my first impression at the dealership a good one.
Highly recommend Marion at Olathe Kia. He made buying a vehicle very fun and stresss free!
Service tech rep was patient and thorough in explaining things I didn't know and generally, it was all pleasant
Repeat issue that was finally solved. Everyone was friendly and helpful. I used the shuttle service and my drivers were great, Richard and one other young man.
The dealership was good they dod not let me leave until I was in a car I appreciate them for that..i would highly recommend
They made the process easy and everyone was great. Please send my all weather floor mats. Give Joanh and Lorraine a raise please.
Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car.
Went in for a oil change and tire rotation. The service was quick, and I was out of there in less time that I thought it would take.
I was happy with the price and I love the Carnival. It's very luxurious.
Easy transaction, very helpful. Pleasant team, quick to respond. Made sure we had what we needed to know
Josh seemed genuinely interested in putting us in the right car and getting answers to all our questions. A great car buying experience . Everyone was very kind.
No thank you. They did exactly what they were suppose to do. Fixed a recall.
Aaron was professional, knowledgeable and respectful. Got the work done quickly! Inside the dealership is clean and a lovely place to wait. A great experience!
Austin and Danny treated me with respect and friendliness. everyone I dealt with in the dealership was curtious and helpful. Thanks Guys
Work was done well and done in a shorter time than estimated. Got a loaner and it was great also. Real quick, clean process.
Kyson went out of his way to bring a car in for us to view so we had a variety of K5 GT’s to choose from. He was quick and friendly.
The whole team was amazing! So glad I chose Oakes Kia to buy my first Kia!
Easy fast and great customer service will continue buying cars from them for as long as I am alive
Great customer service and very responsive. The waiting room is very nice and free snacks was a bonus.
Very quick and efficient staff. Waiting room was nice and even had snacks and coffee
Friendly, helpful, knowledgeable, professional, stress-free process, happy with purchase, Highly recommend and love my new Kia!
Great working with me on negotiation the price back and fore with other dealership. Marion very personable
Quick check in, reasonable wait time, clean waiting area, appreciate water/snacks. Just four more words
The associate in service, Katlyn, was very helpful and courteous. She was able to help me connect my phone to Apple CarPlay.
I had a great experience selling my car to Oakes Kia. The staff were friendly, fast, and easy to work with. Shout out to Taft, he was a pleasure to do business with!
I contacted Bailey Boggs about 3 vehicles I needed to purchase. I knew going into this, they are not standard vehicles found at car lots. Bailey set me up with Taft who knowingly knew Kia would not have these vehicles, admitted he did not know much about them, but researched and located several options for me and I was able to find one from his research and suggestions. The measure of a person really shows when there is nothing to gain but you give it your all anyways ❤️
Marion Martinez was great to work with. He took time to answer all my questions and get the Kia app setup on my phone before I left. Financing was easy and hassle free. The time I spent there was minimal for purchasing a car. No long waits for financing.
Oaks Kia is a welcoming and professional company. They are considerate of the customers wants and needs. For example I had an oil change and tune up on my car. They opened their doors a little early to let me and my baby in to start the check in process. Then proceeded to explain what all that was going to be done and what time it would be done. They also helped me transfer all of my baby items to my husband’s car so we could take my son to daycare. Customer service was so helpful and clear on what was all being done. They even went the extra mile to help me and my son. I am very grateful for the service and thoughtfulness they gave that day.
Great people and great customer service all the way around and got me into something with no problem would definitely recommend them
Taft was very professional and patient in the car sale process! I would definitely utilize his help again in the future.
Easy Booking was easy, and service was done quick! Pick up was smooth and I received my car in great shape.
Easy Booking was easy, and service was done quick! Pick up was smooth and I received my car in great shape.
Josh was very helpful to me. Josh was considerate of my time and needs. Thank you
Courteous & prompt I was very pleased with the employee that helped me & with the service.
Very kind and professional Got in and out ahead of schedule. Pleasant experience Thank you
Although I didn’t purchase a car from Oakes Kia I worked with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted.
Fast, professional, no hassle. Logan and Lorraine both enjoy working with the customer. I hope to need their services again.
It was a great experience with Taft he made it easy to understand and a quick interaction
I had the best experience when I was last in for an oil change. Mason Funk, the service manager was very professional, kind and efficient.
My service advisor was very informative on my service and made sure they added our front license plate as requested
Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
They understood my situation, gave me very quick response and did the work in less time than forecast. And very nice people to boot!
Ashton was very personable and had an exceptional understanding of all the features of the Kia Sorento. It helped us decide the Kia Sorento was the right vehicle for us.
Noah very in formed about this model---knows a lot about car.-- been very helpful on any issues ---this wasnt our first car bought here
The experience of pitching a new Kia vehicle was overall a good and helpful experience
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Everyone was very kind to us. I would recommend this dealership to everyone. They were very efficient and patient. They answered all our questions, and we had a lot (teenager car)! They do not work on commissions so there was no pressure, no hassle, and no xx! Best experience I have ever had at a dealership!
clean and good service did not have to stand around wait to helped asked many times needed something drink by at lesst 4 different people
Went in for oil check,she explained and showed me the oil levels. She also explained what my next steps were to keep my car running great.
My experience here was phenomenal. Starting with the woman at the front desk, all the way through close with Noah, this was hands down my best dealership experience (I have only been to Kia dealerships in the last 10 years). Thank you to the team!!
Very professional Very Professional, knowledgeable and Courteous. Very Professional, knowledgeable and Courteous and the coffee wasn't half bad ??
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
Ryan was incredible to work with. Very professional, responsive, and helpful. Enjoyed the overall experience.
Brought '25 Telluride in for two recalls. Kayleigh greeted me immediately with a smile and explained how long the work would take. It took less than the hour she estimated. She came to the waiting area and processed me out. Easy peezy.
Melanie is absolutely great to work with. Very courteous and no pressure. I walked in a hot day after visiting multiple dealers and rather frustrated expecting this to be like the others. I was wrong. Melanie quickly addressed my questions and went straight to work. Very impressed with how they conduct business. Cheers Mel!
Easy Easy, polite, kind, friendly, helpful. Scheduling online was a breeze, no issues. Service was faster than expected.
Dom was very helpful and explained the process thoroughly. He helped us review all options.
Noah is great was able to meet my request and could answer every question very smart and knowledgeable
Greeted quickly when I arrived & have no complaints about my interaction with staff. Great experience overall
We drove all the way to Olathe from Columbia, MO because it was the only dealership we found that had the trim level and color we wanted for our new Sportage. We had several phone calls preceding our visit, and Ryan had everything ready for us to sign and the car was ready to go. Ryan took the time to put the new plates on both the front and back of the car, and went through key features with us. The finance process was a little longer than we expected as Ezra was trying to sell us an extended warranty package, but he was pleasant to work with and respectful of our wishes. Everyone was friendly and easy to work with. The only real problem we had was finding a place to park when we got there! It is a very large, busy dealership.
It was fine. Mason seemed in a rush but I can't complain about the service.
Very efficient and cost effective dealership. I would reccomend them whenever asked, and would seek their business again.
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Great experience all around. Everything went great and I could not complain about anything would definitely go back
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
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