Customer Testimonials

I have had nothing but great experiences at Oakes Kia! My salesperson offered to 3D print a cover for the start/stop button so my cat doesn't step on it, and the finance manager was very helpful and thorough in explaining all of my options to me!

Oaks Kia was great to work with! They made my car buying experience easy and fun!

This was by far the best experience I have ever had purchasing a new car. We didn’t have an appointment and when greeted by Travis he inquired as to whom our appointment was with, do we need one we asked and he said nope let’s see what we can do for you. I had done a ton of research and knew what I did and didn’t want. He listened made suggestions and showed us a few different options. We decided on the Sorento. Go see Travis he listens and is very knowledgeable about his inventory and isn’t out to make $$ off of you, he keeps your best interest in mind during your whole visit! We finished our visit with Karen in financing and she knows her job and does everything she can to help you protect your investment. Thanks Oakes KIA for being a first class establishment!!

Oaks Kia made buying a car easy and effortless. We are extremely happy with the quality of service from the sales team that we received.

They all did an amazing job! Would definitely recommend them to others for the best help.

A great experience and easy process. Very happy I chose to purchase with Oakes Kia.

It was timely and all work was completed satisfactory I will come back again for service. Josh was very helpful

Great place to buy a car. The staff was super friendly nice and the environment was great.

I had the oil changed on my car Service was prompt and finished as promised

Enjoyed seeing Angela again. Also got to meet Mrs Oakes...she is extremely nice...enjoyed speaking with her. Was disappointed that Rodney was no longer there. He has a great personality and will be missed.

All good, but please start showing owners how to change the air filters int their own instead of trying to make a quick buck. Might help customer satisfaction.

The team at Oakes Kia was extremely kinda and supportive in our wishes and were very fair in negotiations.

I would highly recommend this location. Friendly and efficient staff who go above and beyond to help you.

Thanks ? ? ??I spoke with the mechanic about the installation and he explained how the mirror should work when programmed to my garage door.

I came in the Saturday after Christmas and they were busy, but EVERYONE was great to work with and made the car buying process easy. Justin was especially great to work with on a busy Saturday morning!

Blake was excellent! He was extremely nice and worked quickly to get us into our new car without any fuss or hassle. Lyric was so extremely knowledgeable and helpful. He explained all of our options thoroughly and made sure that we were confident in our choices and able to make a well-informed decision for our purchase.

Been here twice for service since the change to Oakes. Excellent service, on time, friendly. Richard was great.

Their sales process was low pressure, but I could tell that the associates cared about making sure that we had a good experience and that we had peace of mind as we purchased a pre-owned vehicle.

They really took care all of my needs and had me out the door less than 30 mins !

Darren with Oakes Kia was phenomenal to work with. Oakes was very knowledgeable, non-pushing and went above and beyond to help us find the perfect vehicle.

Great experience and communication People weee nice. Explained it all and did the job Love it

Repair was made quickly Recall repair so no charge The coffee machine was broken, so it'd be nice if that was working

Quick service! Efficient process for drop off and pickup. Thanks for great customer service this weekend

They listened to my needs and were able to deliver Joanna was very helpful and went above and beyond

Blake was outstanding. I would recommend him and the dealership to friends and family. Everyone at the dealership was pleasant and very helpful

The entire team was polite and cordial, pricing was the best in the area if Kansas City.

Everyone at Oak Kia was very nice and helpful. Dustin would even help us outside his normal work hours to make sure we got the exact van we wanted.

Blake was awesome and the team had me in and out with exactly what I was looking for and very willing to deal! Highly recommend!

Service was very quick and prompt. The waiting area was clean and comfortable took care of the recall in less time than they had stated it might take.

10/10 Blake was amazing! !! I would Highly recommend going and asking for him!!! Got the deal done!

I’m very happy with this dealership , I love my car it drives very smooth.

My husband and I had a great experience purchasing our vehicle. Brian was great to work with. Definitely would recommend him to be your salesman when looking to buy a car!

Walked in late on Saturday almost closing. Blake took the extra time to assist me. The process was easy from front to finish.

Great easy checkin and checkout Great easy check in and check out. Friendly service r advisor. Work done right.

Vehicle recall, made appt, service on time, no complaints Service tech inspected vehicle, made recommendations on possible service needed but your estimate was way way too expensive but I guess that's expected for a dealership.

I found Ms Kara Klehammer a great help in my purchase of a brand new Kia, both knowledgeable, and considerate of my needs as a customer. I was able to inspect and drive the car of my own choosing, satisfied I made my purchase.

I love my new car! Service was great at this facility. I appreciate the help.

No problem leasing a new Kia Sportage. Taylor was very professional and helpful in explaining my options.

Appreciated the follow up to our inquiry on line. The phone call and appointment being made Our sales person, Jair Sanchez was excellent ! Took pictures and video of vehicle before arriving. Had vehicle ready to test drive when we arrived. He continued to look through inventory until we found the exact vehicle we loved,

They were all very nice to us! Every thing was told to us so we could understand.

Good job on my recall, and 15k service. Fast curtious sevice. In and out in short order.

All people involved were excellent! They were very responsive to our wants and needs, Excellent dealership.

My family enjoyed working with Kate to trade-in and purchase our new vehicle. She made the process easy and efficient. We will definitely return for any future purchases.

Very respectful great personality made everything very easy very happy with our vehicle will do future business when needed

Everyone, especially my sales person Lorraine, made buying my new 2025 Telluride easy and seamless. From the knowledgeable sales person and finance department, all the way down to the person who detailed the car, the experience was exceptional!

‘Twas good, I don’t have much else to say, thanks for a good car buying experience

Jacob was my sales contact and he made all the difference. He didn't rush me. He was honest. I literally never bought a car without crying before. Chris made me laugh about 5 times while getting the finances hammered out. Both were extremely knowledgeable and pleasant. If anyone wants to buy a vehicle, they should go to Oakes Kia.

Jonah did a fantastic job! I could not have been happier with my sales experience. He put me behind the wheel of my dream car! Working with Jonah made driving from Des Moines to Kansas City 100% worth it.

The approval process and the entire car buying experience was very professional! Darren communicated in a timely manner and was very knowledgeable and professional. Lyric explained everything very thorough and made the finance process a breeze. I would recommend Oakes Kia to anyone that needs a smooth car buying experience.

Everyone we dealt with was very friendly, and we love our new 26 Kia Sportage!

Great experience. The car buying process was smooth and easy. Jonah and Lyric were excellent to work with.

They were all very nice to me. Answered all of my questions.When I get ready for a car again I will be back.

The service was great, one of the fastest and easiest experiences. Thank you for everything

I had a great car buying experience with Oakes Kia. Will use them again in the future.

Very prompt and efficient checking process and car was ready to go in less than an hour.

The service was great. I felt like everything was streamlined and made it easier in a pinch.

Had a little problem with texting to find out about prices for a 75k service. Finally got the info and got it scheduled. Everything else went smoothly.

It’s was such an easy process and working with Cristian was laid back. It was nice to be able to do everything online then go pick up the car. I never felt pressured like I did at another Kia dealership. I would definitely recommend.

Very helpful and upbeat staff! From the moment you walk in the door, everyone wants to make you have a good experience! 100% would buy here again!

Michael was very helpful before, during and after the sale. He has walked me through a number of the setting options and has remained ready to help me in the future.

Chris very responsive great person! !!!! Oh someone named Stephanie needed something from me, but as rude as she was I could care less about making her life easier maybe next time she could actually be nice, and not a xxxxx. Sorru

Gloria was so amazing, she really knows her job. The best sellperson i've ever dealt with in my life. She is truly a asset to the car dealership. Steven was very knowledgeable and knew his stuff. And very patient with you..

Josh was very nice, he explained the recall on my vehicle, we will have that taken care of after the holidays

Took the time to track down an issue that wasn't easy to find or replicate. Would highly recommend.

I was happy with my salesperson Chuck. Everyone else was very nice and all the work into buying went smoothly.

It was a great experience and everyone was extremely helpful and polite. Definitely would recommend.

Very helpful went on the test drive right away detailing took a bit long but overall everything was great

From the moment I submitted my lead, Jair stood out. His reach out was immediate, warm, and impeccably professional. As a first time Tesla buyer, I came in with curiosity, questions, and a fair amount of cautious excitement. Jair met all of it with remarkable patience, clarity, and genuine care. Throughout test driving, financing, and learning what it truly means to step into Tesla ownership, Jair never rushed me. He listened. He explained. He stayed present. His thoroughness and politeness were matched by an easy, human personability that made the entire experience feel calm, confident, and genuinely enjoyable. What impressed me most is what happened after the sale. Jair’s communication did not disappear once papers were signed. He stayed consistently engaged to ensure I was fully satisfied and confidently settled into ownership. He coordinated seamlessly with the manager to address a few minor post purchase items, making sure everything was handled promptly and without friction. He even took the time to wish me a Merry Christmas, a small but meaningful gesture that says a lot about who he is. The entire experience at Oakes was superb from the moment I walked through the door. Reception was welcoming and efficient. The manager, without hesitation or defensiveness, ensured that a minor trim piece and a rear LED tail light condensation issue were handled immediately. He personally inspected the vehicle further to confirm nothing else needed attention. No delays. No pushback. Just professionalism and accountability. And to top it all off, Ghost, my Long Range Model 3, was delivered with a full 100 percent charge. That detail alone speaks volumes about the care and pride this team takes in the ownership experience. Jair is a bright star and a true asset. This was not just a car purchase. It was a world class experience rooted in trust, excellence, and respect. Whether this is your first Tesla or your fifth, no matter what car you pick, you want Jair in your corner. Highly, confidently, and wholeheartedly recommended.

Great dealership with amazing staff very happy with the process and the car. Our sales associate AJ Achilles was kind and helpful and I 100% would recommend adding this dealership and worker to you next car shopping adventure.

Darren and lyric were very helpful and informative! This made my car buying experience easier than most

They are kind and supportive through the process. They were open to answering all my questions.

I usually hate going to dealerships as the staff can be pushy or feel like vultures. Not at Oakes KIA. Stacy was extremely helpful and friendly. She valued our time. Steve was also extremely friendly and helpful, he didn’t give us the run around and was not pushy. I wouldn’t go anywhere else. They made our car buying experience smooth and I would go see them again in the future.

Great dealership. They didn’t pressure. Sales rep was easy and great to work with.

I would definitely return to this dealership in the future. Stacey was an amazing sales rep and couldn’t have asked for a better person to handle business with.

Awesome experience with this dealership! Stacy helped us to find the perfect car for our growing family. Very kind, attentive, and professional!

We had a great experience all around and love our new Kia Telluride. Thank you

My salesman Brian was amazing, the whole experience was great! the receptionist was very welcoming, the salesman was very good no pressure and the finance manager was very good. I would highly recommend this dealership.

Nice guys and no haggling. Overall I had a good experience at Oakes kia in nkc

Devon was great and we were happy to be his first sale. He even braved the frigid temperatures to let us look at another color option, which we ended up getting. When the techs were not available he detailed our car himself.

Scheduling error but was able to take care of me. Service was faster than expected.

They were great. Olivia was great. The staff is very young and For all the employees there, I felt like I waited too long for the financing portion of my sale.

This Beautiful Soul really went to bats for me and she hustle so hard in order to make sure i was treated very fairly and that i was happy with the process and contract...i had my moments where i just really wanted to let it go..however GLORIA kept on and she didnt stop...im really HAPPY with everything overall and very GREATFUL for our ending result...i just want to SAY THANK YOU AGAIN GLORIA over and over!!!❤️❤️❤️❤️❤️

The service I received was very professional and they made it easy for me to schedule an appointment to have additional work done. I felt like they only recommended what was necessary for repairs, plus tried to keep the costs reasonable. I also really appreciate your courtesy shuttle.

Appreciated working with Chuck via text and in person, and on phone. He put effort into finding what I wanted, and working thru some stumbling blocks.

chuck went out of his way to make sure everything was ready for me and explained everything perfectly

Working with this dealership has always been very good. This is the second time I’ve bought a car from them.. Chuck is very good from the sales side and Lyric is very good from the financing side. Meg was very fair on the trade process. I like working with this dealership. Is it no hassle and what they tell you upfront is what they stick with. Even have a little wiggle room. Highly recommend them if you’re looking for a new Kia.

Absolute pleasure to work with from top to bottom. Best new car purchase experience of my life.

Lyric was the GUY that gave me a change of heart. ..and im greatful i listened !!!!

Great Done Nope Ok. Service was outstanding. Might give the military a discount if not on service but on parts

They were very professional and we had a fair negotiation. I recommend them with the new owners

Kassandra went above and beyond helping me with the purchase of my vehicle!! I am recommending this dealership to everyone!!! Thank you to everyone who helped!!!

Always helpful. Explains things thoroughly. Recommends appropriately and always super friendly. He feels like my best friend.

I would bring my car back for service again if needed, which I wouldn't say for some other places.

Blake Renoyalds was AMAZING! !! Super patient with my indecisiveness and stressed out 1 year old.

Capital One referred me to Oaks Kia. When speaking with the representative I requested a sales woman, I got Elise. She was very professional friendly and patient. Then I got to meet Chris a vibrant, personable and well represented a professional Finance man. He spent a lot of time finding me not only the right maintenance program but the best warranty. Any opportunity given to me I will recommend your outfit!! I'm so glad I came to Oaks Kia!

He did a good job. Got the car taken care of fast. He helped with a coupon.

Charles went over and above to make sure I got the car I came in for. We looked at several before making the final choice. I do not remember the girls name that worked with me on signing the documents, but she was awesome as well.

Quick fast and easy, just needed a quick service appointment and they got me in and out no problem. I’ll definitely keep bring my car here for service or for any other needs!

I have only good things to say about my Telluride and the Service that I get from you! my last experience was to have the oil changed all went well. Wait time was perfect not too long. I will always recommend your dealership and service department.

I was very happy with my experience buying at Olathe Kia. Never like buying a new vehicle because of the hassle that dealerships put you thru. I went too three before going to Olathe Kia. I was met by Justin Hanlon and he helped me from start to finish. No pressure and I felt like I got a fair deal.