Customer Testimonials

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They really made sure that what I ended up buying was the car that I would want to be driving for a long time. Great service and nice people.
The salesman was awesome and knew exactly how to help! ! Thank you Gary for your excellent service! Kieth was awesome as well and explained things and went over everything professionally!! This is the second vehicle I’ve purchase with these two gentlemen and both times they have exceeded my expectations. I will only deal with these two gentlemen! Thanks again for all your help!!
Great service - staff is always helpful and attentive. They keep me updated on my car and explain what it needs.
The salesman was awesome and knew exactly how to help!! Thank you Gary for your excellent service! Kieth was awesome as well and explained things and went over everything professionally!! This is the second vehicle I’ve purchase with these two gentlemen and both times they have exceeded my expectations. I will only deal with these two gentlemen! Thanks again for all your help!!
Great service - staff is always helpful and attentive. They keep me updated on my car and explain what it needs.
Had a great experience at Oakes kia. My sales person was super helpful and not high pressure.
They really made sure that what I ended up buying was the car that I would want to be driving for a long time. Great service and nice people.
YenNhi made this an effortless by for me. She walked me through every single step in the buying process
YenNhi made this an effortless by for me. She walked me through every single step in the buying process
Lyric was great! I didn't feel pressured, and he helped me find what I truly was looking for.
I appreciate the amount of communication they kept with me throughout the process, especially since the car I wanted was not on the lot.
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
Lyric was great! I didn't feel pressured, and he helped me find what I truly was looking for.
I appreciate the amount of communication they kept with me throughout the process, especially since the car I wanted was not on the lot.
Absolutely amazing ppl! Staff is always helpful and nice. Keep up the good work. Oaks Kia is the best around here.
Absolutely amazing ppl! Staff is always helpful and nice. Keep up the good work. Oaks Kia is the best around here.
I was looking for a new car and decided on a Kia. I chose this delearship based upon reviews. Chelsea was great and I was able to get the Soul I wanted but didn’t think I could afford! The process was straightforward and relatively easy! Love my new Kia and so happy I went to Oakes!
This visit was excellent. They kept me informed. Everyone was friendly. No issues at all with this visit.
Bruce and Jesse made our car buying experience very comfortable. We had a great time from start to finish. Finished with the gong! Keep up the great work!
I was looking for a new car and decided on a Kia. I chose this delearship based upon reviews. Chelsea was great and I was able to get the Soul I wanted but didn’t think I could afford! The process was straightforward and relatively easy! Love my new Kia and so happy I went to Oakes!
Bruce and Jesse made our car buying experience very comfortable. We had a great time from start to finish. Finished with the gong! Keep up the great work!
This visit was excellent. They kept me informed. Everyone was friendly. No issues at all with this visit.
This was my first service with Oakes! I was told it would take about 90 minutes as I had 3 recalls and an oil change. It took exactly that amount of time! The staff was friendly and the waiting room was clean and stocked with snacks!
Yenhi was easy to work with and wanted us to have a great customer experience.
This was my first service with Oakes! I was told it would take about 90 minutes as I had 3 recalls and an oil change. It took exactly that amount of time! The staff was friendly and the waiting room was clean and stocked with snacks!
Yenhi was easy to work with and wanted us to have a great customer experience.
We are so excited for our 2024 Telluride and are very thankful for Karen’s patience and kindness through the process. It took us over 6 months to figure out what we really wanted and finally make the purchase. Karen was so easy to work with and never made me feel bad for changing my mind no less than 5 times. Tellurides have so many trim levels and Karen knew the ins and outs of each very well. She was quick to respond to my many messages and always let me know if something was coming on the lot that might work for us. At one point my husband was ready to drive to STL, but I was not feeling like dealing with anybody other than Karen. Darah was also great in internet sales! I’ve already told my friends if they’re going to Oakes they need Karen!
So very helpful. Worked with me to get me a reliable vehicle.. ALec has gone the extra mile in helping me. I really appreciate everything everyone did for me.
This was our second time purchasing from Oakes Kia, and we will be back, and we will definitely be referring our friends and family here! From start to finish, it was a seamless process. We went in for a specific vehicle, didn't love it, and promptly fell in love with another vehicle. Everyone took it in stride, never once made us feel like an inconvenience, and we were in and out as quick as possible. Everyone was kind, efficient, and understanding. We didn't feel like just a "sale" at all. We felt like what we wanted truly mattered, and everyone did their best to get us exactly what we wanted!
Everything went great with the purchase of our you car thanks everyone for there help.
We are so excited for our 2024 Telluride and are very thankful for Karen’s patience and kindness through the process. It took us over 6 months to figure out what we really wanted and finally make the purchase. Karen was so easy to work with and never made me feel bad for changing my mind no less than 5 times. Tellurides have so many trim levels and Karen knew the ins and outs of each very well. She was quick to respond to my many messages and always let me know if something was coming on the lot that might work for us. At one point my husband was ready to drive to STL, but I was not feeling like dealing with anybody other than Karen. Darah was also great in internet sales! I’ve already told my friends if they’re going to Oakes they need Karen!
So very helpful. Worked with me to get me a reliable vehicle.. ALec has gone the extra mile in helping me. I really appreciate everything everyone did for me.
Everything went great with the purchase of our you car thanks everyone for there help.
This was our second time purchasing from Oakes Kia, and we will be back, and we will definitely be referring our friends and family here! From start to finish, it was a seamless process. We went in for a specific vehicle, didn't love it, and promptly fell in love with another vehicle. Everyone took it in stride, never once made us feel like an inconvenience, and we were in and out as quick as possible. Everyone was kind, efficient, and understanding. We didn't feel like just a "sale" at all. We felt like what we wanted truly mattered, and everyone did their best to get us exactly what we wanted!
The service was fast and convenient and they did a good job on my car! I plan to take my car back next time it needs repair or maintenance service!
Check in was fast. Pickup was as promised. Timely, courteous, and professional. Would recommend to anyone!
They are very helpful and kind. They readily greet me when I get there. It is a very organized Service Center.
Service department was amazing. They even vacuumed my car upon request. I appreciate Oakes Kia so much.
Bruce Reves made our car purchase a great experience from start to finish. He made sure I knew where to go to pick up my title before I left, and he educated me on everything I needed to know about my new car. If you go to Oakes Kia, ask for Bruce!
The service was fast and convenient and they did a good job on my car! I plan to take my car back next time it needs repair or maintenance service!
Check in was fast. Pickup was as promised. Timely, courteous, and professional. Would recommend to anyone!
They are very helpful and kind. They readily greet me when I get there. It is a very organized Service Center.
Service department was amazing. They even vacuumed my car upon request. I appreciate Oakes Kia so much.
Bruce Reves made our car purchase a great experience from start to finish. He made sure I knew where to go to pick up my title before I left, and he educated me on everything I needed to know about my new car. If you go to Oakes Kia, ask for Bruce!
he was nice and understanding and he help me get a good deal on the mini van
Was met by Randy in service even before I got to the door. Very friendly and professional. Was out very quickly with service performed well. In fact, everyone at the dealership was friendly. Will return.
Chelsea was great had a wonderful experience would refer all my friends and family thanks
Jarod was very helpful and polite and took care of things for 2 oil changes in one day!
he was nice and understanding and he help me get a good deal on the mini van
Was met by Randy in service even before I got to the door. Very friendly and professional. Was out very quickly with service performed well. In fact, everyone at the dealership was friendly. Will return.
Chelsea was great had a wonderful experience would refer all my friends and family thanks
Jarod was very helpful and polite and took care of things for 2 oil changes in one day!
I want to thank God for the devine intervention that lead me to Drew D and Nick C at Oakes Kia.  For the past 3 weeks I felt like I was in a nightmare dealing with another dealership. I was lied to, had my credit applications submitted without my knowledge or approval, was offered vehicles with mechanical issues, and that's not even 1/4 of the issues. I will not name the 8 location dealership, but I will say everything about my experience at Oakes was different.   I met Tim first and I mentioned the vehicle I was on the lot looking for and he immediately offered to get it. Tim is not a salesman,  he like Drew and Nick dont recieve a commission. Tim helped me out if the kindness of his heart. I don't remember the name of the gentleman that heard my son ask if he could get in a car on the showroom floor. But he quickly opened the door to let him see inside, he also spoke to my 6 year old everything my son saw him and waived. Never once ignoring him. He was not my sales person. I didn't catch the name of the woman with the beautiful sleeve tattoo that spoke to my son on multiple occasions in the 3 or 4 houra we were there. I highlight those interactions because it made a positive impact on my son. I  sat with my 3 and 6 year old at the nightmare lot for 3 hours and not one person acknowledged me or my kids.   I went to Oakes with my eyes on a 2015 Durango...(if you get it you are lucky that Thang goes. .ok) and left in 2023 Sorento.  I couldn't believe it myself. I hugged the guys so tight. They heard me, they listened, and did their best to get me approved for the durango...but worked out a miracle. I waited for the punked cameras that never came. I went to sleep thinking I was dreaming.  But I went outside this morning and realized it was all real.   Thank you Zach for emailing me... Thank you Drew for making me feel heard and important the moment we met. Thank you for encouraging my son. Thank you for talking to him and identifying with his intellectual gift. Thank you for not giving up. Nick thank you! Thank you for working things out for me beter than I could have imagined.  Thank you for getting me  brand new car..that I can afford. Thank you for creating a deal that will make it effortless to maintain my vehicle.  Thank you Oakes Kia
Very professional, really overall a great experience, i have enjoyed hsving our two vehicles bought and serviced here
Everyone made things very pleasant, great staff and very helpful. The dealership had great options to choose from. Will definitely recommend and keep coming back in the future.
Very professional, really overall a great experience, i have enjoyed hsving our two vehicles bought and serviced here
Everyone made things very pleasant, great staff and very helpful. The dealership had great options to choose from. Will definitely recommend and keep coming back in the future.
Spectacular service with kind, hardworking employees who provided excellent, quality care! Will recommend to others!
Spectacular service with kind, hardworking employees who provided excellent, quality care! Will recommend to others!
Excellent customer service and friendly staff. My car was ready when promised and was walked out to my car.
friendly and fast good area to wait, refreshment available. thanks. look forward to next service .
Excellent customer service and friendly staff. My car was ready when promised and was walked out to my car.
friendly and fast good area to wait, refreshment available. thanks. look forward to next service .
I was promptly attended to . The staff listened to me and provided satisfactory feedback to me
I bought a Sorento hybrid. I live out of state and it made the transaction a bit more difficult. I worked with Tim, Darah, and Keith. They were great throughout the process! Very communicative and knowledgeable about the vehicle and the buying process for an out-of-state buyer. I love the SUV and had an excellent experience with Oakes.
Everyone I worked with here was great! There was no pressure in purchasing a car and felt as though they were a consultant on buying the car as apposed to a "pushy" salesman.
I bought a Sorento hybrid. I live out of state and it made the transaction a bit more difficult. I worked with Tim, Darah, and Keith. They were great throughout the process! Very communicative and knowledgeable about the vehicle and the buying process for an out-of-state buyer. I love the SUV and had an excellent experience with Oakes.
Everyone I worked with here was great! There was no pressure in purchasing a car and felt as though they were a consultant on buying the car as apposed to a "pushy" salesman.
I was promptly attended to . The staff listened to me and provided satisfactory feedback to me
Good service with a quick turn around. It was very helpful to be shuttled to my office.
I purchased a new Kia Seltos from Oakes Kia and had a fantastic experience. Everyone was very friendly and personable. I worked with Drew Dawn at the dealership and his energy was great as soon as he greeted me in the lot. He made the buying process fun and easy.
I purchased a new Kia Seltos from Oakes Kia and had a fantastic experience. Everyone was very friendly and personable. I worked with Drew Dawn at the dealership and his energy was great as soon as he greeted me in the lot. He made the buying process fun and easy.
Good service with a quick turn around. It was very helpful to be shuttled to my office.
Oakes what was not my first visit, but it was pleasantly my last. I had been to 2 other Kia dealerships in the Independence/Kansas City metro area. Let me say ... I was not pleased by either & horrified by my last—I walked out. Then I researched Oakes Kia, looked at stock, called & made an appointment. Glad I did! I was greeted by my sales person, Karen Suarez, walked to her desk & got right to work. Told her I was looking for a new Kai Soul, but they had none in stock. I also told her I'd look at newer used Souls. Karen found two that met my needs & we went for test drives. All during the time we were driving she was feeding me information about newer electronic/tech feature of that model, the difference between the 2 models I chose & learned a bit about each other as time passed. At no time did I feel pressured into a sale (even though I DID want to buy a car that day). Karen was warm, friendly, congenial, and well informed about the cars we drove. SHE KNEW HER STUFF! When it came time to decide & make the purchase & get an out the door cash price—the whole team was on top of it! Unlike "other dealers" Oakes Kia made the process as painless & as quick as possible. No mind games. No bait and switch. No "extras" on the invoice I did not already know about. What a breath of fresh air! Karen got ALL my questions & concerns answered & very quickly too. Once all the paperwork was complete, car paid for, and I was ready to go—Karen was kind enough to follow me to Enterprise rental to drop off my rental. She went that extra (hundred) mile(s). The whole team did. AWESOME! I don't know in all my 66 years I've ever had a MORE pleasant car purchasing experience. And That's not just hyperbole. I wasn't rushed. I was well attended to. I got all questions answered. And I ended up with a car that I was quite please with. A huge thank you to Karen Suarez for be so personable, professional, and such fun to work with! I'd highly recommend Karen, Oakes Kia, and the whole team that took care of me during this incredibly painless & productive process. Thank you ... from one very happy customer!
We had a very good experience with purchasing our new Sportage from Oakes. We look forward to future business with them.
We had a very good experience with purchasing our new Sportage from Oakes. We look forward to future business with them.
Oakes what was not my first visit, but it was pleasantly my last. I had been to 2 other Kia dealerships in the Independence/Kansas City metro area. Let me say ... I was not pleased by either & horrified by my last—I walked out. Then I researched Oakes Kia, looked at stock, called & made an appointment. Glad I did! I was greeted by my sales person, Karen Suarez, walked to her desk & got right to work. Told her I was looking for a new Kai Soul, but they had none in stock. I also told her I'd look at newer used Souls. Karen found two that met my needs & we went for test drives. All during the time we were driving she was feeding me information about newer electronic/tech feature of that model, the difference between the 2 models I chose & learned a bit about each other as time passed. At no time did I feel pressured into a sale (even though I DID want to buy a car that day). Karen was warm, friendly, congenial, and well informed about the cars we drove. SHE KNEW HER STUFF! When it came time to decide & make the purchase & get an out the door cash price—the whole team was on top of it! Unlike "other dealers" Oakes Kia made the process as painless & as quick as possible. No mind games. No bait and switch. No "extras" on the invoice I did not already know about. What a breath of fresh air! Karen got ALL my questions & concerns answered & very quickly too. Once all the paperwork was complete, car paid for, and I was ready to go—Karen was kind enough to follow me to Enterprise rental to drop off my rental. She went that extra (hundred) mile(s). The whole team did. AWESOME! I don't know in all my 66 years I've ever had a MORE pleasant car purchasing experience. And That's not just hyperbole. I wasn't rushed. I was well attended to. I got all questions answered. And I ended up with a car that I was quite please with. A huge thank you to Karen Suarez for be so personable, professional, and such fun to work with! I'd highly recommend Karen, Oakes Kia, and the whole team that took care of me during this incredibly painless & productive process. Thank you ... from one very happy customer!
They have great service and are always so fast to get things done. The snacks and wifi help too while waiting.
They have great service and are always so fast to get things done. The snacks and wifi help too while waiting.
Very patient and explained the details. Appreciate them taking the time the Service employees spent with us to make sure we understood.
Very professional and courtesy in every aspect. Great communication from service regarding repairs needed and expedited
Great customer service, above and beyond in finding just the right vehicle. Amazingly smooth process of financing and approval. 10/10
I was really happy with how they listened to what I wanted and kept me within my budget.
Very professional and courtesy in every aspect. Great communication from service regarding repairs needed and expedited
Very patient and explained the details. Appreciate them taking the time the Service employees spent with us to make sure we understood.
I was really happy with how they listened to what I wanted and kept me within my budget.
Great customer service, above and beyond in finding just the right vehicle. Amazingly smooth process of financing and approval. 10/10
Darren did a wonderful job helping me with buying my 2023 kia sorento. He was very kind and knowledgeable.
Darren did a wonderful job helping me with buying my 2023 kia sorento. He was very kind and knowledgeable.
Service Department staff very friendly and keep you informed. Did not have a long wait.
Service Department staff very friendly and keep you informed. Did not have a long wait.
I drive 6 hours to come to them. Always great service! My closest KIA (Dodge City) Horrible experience, wont go back there. Worth the drive to Oaks KIA!! Always great service
Very professional and polite team, very helpful and friendly too. Definitely recommend this dealership to my friends.
You should be driving a KIA!! From Oakes KIA! I bought my 1st car here, a 2022 Forte. I absolutely love it. Everyone at this dealership (no matter who it is) are always nice to me.
Very professional and polite team, very helpful and friendly too. Definitely recommend this dealership to my friends.
You should be driving a KIA! ! From Oakes KIA! I bought my 1st car here, a 2022 Forte. I absolutely love it. Everyone at this dealership (no matter who it is) are always nice to me.
Lyric was so friendly and personable and was right there every step of the way. He made the whole process quick and easy and, dare I say it, fun. He even came back from his lunch break to hunt for my garage door opener I left in my trade. Special thanks to him for not making me gong the gong. Everyone at Oakes Kia was great and so very friendly. If you're looking for a new/used car, go to Oakes Kia and ask for Lyric!
We drove from North Dakota to Mississippi and started this deal over the phone. We stopped in Kansas City and picked up my new 2023 telluride on the way to Mississippi. Jeff and Bruce made the purchase go very smoothly and fast.
Lyric was so friendly and personable and was right there every step of the way. He made the whole process quick and easy and, dare I say it, fun. He even came back from his lunch break to hunt for my garage door opener I left in my trade. Special thanks to him for not making me gong the gong. Everyone at Oakes Kia was great and so very friendly. If you're looking for a new/used car, go to Oakes Kia and ask for Lyric!
We drove from North Dakota to Mississippi and started this deal over the phone. We stopped in Kansas City and picked up my new 2023 telluride on the way to Mississippi. Jeff and Bruce made the purchase go very smoothly and fast.
Jacob Robirds was Amazing. Explained everything throughly and got us in to a newer vehicle for less money. Easiest car buying experience we had thus far.
Bailey Boggs was so very kind and helpful. Made our buying experience extremely satisfying. I will refer friends and family to this great Oaks Kia. We are extremely happy with our purchase. Thank you for being so kind and helpful!!!!!
My experience with Gloria Lillich went extremely smoothly and she turned a very complicated process into an easy one
Worked with Bailey to buy my dream Kia carnival for my growing family!
We are so happy with our experience. Gloria Lillich was so helpful to us. She made sure we knew exactly what was going on with the sale and explained everything very well.
We had the best experience at Oaks Kia today!! From our sales person - Bryson West, to the Operational Director - Will, and Finance Manager - Lorraine. They listened to our wants, did their absolute best to meet our needs, got us the best rates and coverage, and most importantly made us feel right at home. We are now part of the Kia Family.
We worked with Anh and Reagan and had a fantastic experience! They answered all our questions and weren’t pushing. Would highly recommend for any car needs!
I live in Columbia Missouri, made the drive all the way to KC as Dominic and his crew offered me a terrific deal on a brand new Kia carnival. The whole crew was top notch. From the people at the front door to the guys from service I met during the visit. They hooked me up with a great car and we discussed several service packages that made sense for our way of driving, while removing those that didn't make sense. We had some hiccups during the lease end and delivery, but the management team and Dom worked together and coordinated with my wife to find out the best way to solve it, with the help of our Columbia dealer.
Dom T is really the best! He helped us so fast with what we were looking for and gave us even better options to look into! He made everything quite easy for me and was a great experience to have buying my second car!
Gloria was great. I really appreciated how she made the car buying process relatively fast and easy. I’m very happy with my purchase.
Thank you so much for helping my mom with her car, made it a painless and easy process for us. Highly reccomend Ahn if you are looking for a new car!
Truman, Dashon and Karen are an A+ team that are so fun to work with. While it was an unusual experience compared to the bad reputation car dealerships have - this was an exceptional experience that was worth having.
The Guys in Oakes Kia Parts allowed me to borrow their lug nut wheel locking key so that I could put non-locking wheel lug nuts on my 2024 Kia Sorento X-Line. I could not find the original wheel locking nut key that came with the car when I bought the car new, nor could I find the code for the original locking key so that I could purchase the correct sized key as a replacement. Thanks so much Guys for understanding my situation and letting me borrow your key locks!!! I will rotate my tires this Friday and promptly return your wheel lock keys. You Guys really worked with me and for that I am extremely grateful!!
Dashon Adams provided great customer service!! Highly recommend
I had a great experience working with Jim Morris at Oakes Kia in North Kansas City. He was patient, knowledgeable, and made the car buying experience seamless and enjoyable. Jim was great to work with and I never felt pressured at any point from start to finish. I would highly recommend working with Jim!
Had a great time and Jacob made it super simple and easy for us. Really appreciate him being super respectful and making the process fun.
Dom B got us a great deal!
Bryson West was super great to work with! Great guy, and he worked his butt off for us and hooked me up with a great car!
Big shout out to Dalton He was able to get me a deal on a Sportage. Smooth and easy process. If you need a deal, Daltons your guy.
Bailey Boggs is not only a wonderful sales person, but one of the BEST humans I have ever had the pleasure of meeting. She made what could have been a very stressful situation one of the easiest. Give Oakes Kia (and Bailey) the opportunity, you wont be disappointed!
Jacob “Bird” was incredibly helpful. He was thorough, patient, and respectful of our time. Highly recommend asking for him when considering Oakes
if you want to be taken care of of see the bird. excellent service, attentiveness, and the bird really cares. great experience. would buy from the bird again
Super honest and helpful. Was able to get a new car same day.
Bird was so helpful getting my son his car. We got exactly what he wanted and he took really good care of him on his first purchase! He just made 2 new loyal customers at Oakes Kia
Blake was short as heck thumbs up
I had a great experience at Oaks Kia! Bailey Boggs was so friendly and made the car buying process very smooth and easy. She helped me find the perfect car and explored all payment options without feeling pressured.
I had to deal with Theo and he is a super nice guy. Loved him Kia Oaks is amazing
Blake Reynolds was super helpful, It was a great experience
Blake Reynolds made the experience great!
Blake
This is my 2nd time buying a vehicle from Oakes Kia and it was an amazing experience from start to finish, even after the initial purchase! I worked with Logan Gaynor and he was so kind, very professional, and not at all pushy. They gave me a hell of a deal on my new car, much better of a deal than any other Kia dealership in the area was willing to give me! A few days after buying my new Kia, I had discovered there were a few hail dings on it. No big deal, I figured it was from recent storms in the KC area and it had just not been discovered by the dealership at that point. It happens. So, I messaged Logan and he was prompt in his response and assured me they would take care of it. I went ahead and got an estimate, had the work done to repair the hail dings and sent over the invoice to the dealership. They had a check out to me soon after, no questions asked. This is how you treat a customer! I will be doing business with them again in the future when I'm looking for my next vehicle, without a doubt! 11/10 recommend. Kudos to Logan and Oakes Kia for making me feel like a valued customer.
Service Manager Nick Dollar, and Service Advisor Nate Spaulding, treated my wife and I very fairly on a repair. I know that doesn't always happen at places that fit the classic mechanic stereotype, but these guys were great! We would gladly work with Oakes again any time!
Thank you Logan Gaynor and all at Oakes Kia for making our new car buying experience easy and fun. We absolutely love the new Sportage EX hybrid.
We had a great experience with Jim at Oakes Kia. He did not make us feel pressured and was knowledgeable. He made the buying the car an easy process
Bryson W was an amazing salesman very helpful along with the rest of the crew.
Had a great experience with Dom Braswell! He answered all of our questions and helped me get my new car with a smile the entire time!
Our sales associate Dom Braswell was fantastic and customer service was exceptional. Being in management in the car industry is his is hard to come by. Would recommend him to everyone
I came in to look at a Kia k5 and Alex Goodman was extremely helpful. I’ve been looking at cars for awhile now and he was extremely helpful and told me everything I needed to know!
Theo was great and got me taken care of in a timely manner! He got me in what I needed! Not only that but Dustin in accounting did everything in his power to get me a better price with better coverage as well. My experience at this location was amazing. They work hard to help get you what you need and the biggest thing is they EXPLAIN why things are the way they are and don’t leave you in the dark. I plan to get cars from here any time I need one.
Bailey Boggs was very nice and made my vehicle purchase a stress free experience i had a great time!
Jim Morris was so attentive and patient throughout the entire car-buying process. Thank you Jim!
Dominic Taibi is very easy to talk to. I wasn't intimidated at all. He's very upfront and willing to go the extra mile.
We purchased a Kia Carnival and we love it. It's perfect for our growing family and drives really great. Our salesperson, Bryson West, went out of his way to make sure we were happy. I was looking for a few months for this minivan and we found the right price at Oakes Kia.
Great service!
Great people. Genuine stand up people that made an unlikely scenario for us to get the car we want possible. Angel was great and I’ll send anyone I know their way. Thanks again!
Bryson West took really good care of us.
Bailey was very welcoming and was great to work with through the process of buying our new Kia Sportage Hybrid. She listened to our needs and helped us work the best deal with rebates and terms. We appreciate Baileys hard work getting us into our new vehicle.
I spent the day at Kia buying a car and I had a very awesome salesman named Dashon Adams, he was incredible. I love it when a salesman isn’t aggressive, but kind, it’s just a breath of fresh air.
Great Service!!! Amazing Experience!! Bailey was the best!!
Logan Gaynor was amazing!!!! So kind and funny and easy to work with. Left with a wonderful car that I love!!
Jonah was so much help and made things go very smoothly!
Working with Jim Morris made the car buying experience a smooth process. Jim was friendly, professional and personable. He and his finance team got me in the car I wanted at the price my pocketbook expected.
blake
Dominic Taibi was amazing! He was so friendly, knowledgeable, and polite. He made our new vehicle purchasing experience pleasant and stress free. We would recommend him to anyone!
We worked with Dominic Taibi and he was very thorough and was extremely knowledgeable about the vehicle and the process. He made our experience stress free and we enjoyed working with him. Highly recommend working with him.
Highly recommend Cam Mathis. He’s extremely professional, friendly and went above and beyond to select and buy our choice of vehicle.
Very happy with my experience here. Everyone was very friendly in general - not aggressive or pushy like previous dealerships I have been to in the past. Blake and his trainee Brooke were amazing. Blake was juggling multiple things - running around in this awful heat - but still happily filled and got multiple cars for me to test drive and answered all my questions (and questions my husband sent me with haha). They spent a better part of the afternoon with me, making sure I was confident and happy with my decision. To my surprise, Blake encouraged me to test drive a vehicle different than the one I thought I was in love with based on what I described I was looking for, (and my husband actually told me I’d end up in), and curse them both, they were right! But, I absolutely love it and couldn’t be happier. Thanks Blake and Brooke!
Had an great experience working with Dashon, he was honest and understanding and was willing to get us all the facts we needed as soon as we asked.
Anh helped us buy a used truck today. He was very pleasant and easy to deal with. He went out of his way to help us reach a deal
Jim was amazing from start to finish. He made the process of finding and purchasing a car easy and exciting! He never pressured us into anything and listened to everything we wanted. It was an amazing customer service experience. I would definitely work with Jim again!
Bailey Boggs was great and talked me through how to work my new car!!! Truly would never choose anybody else to do it with again!!!!! Thank you Bailey
Jonah Hale was great! Professional and quick with helping me buy a car!
Dash rules!
Bailey was not only helpful but so excited for us. Working with someone who isn’t looking for a commission but a truly great experience is rare and lovely . I will definitely pop in and say hi anytime I’m here, she’s such a peach!
Great experience shopping at Oakes Kia! Jim Morris paid great attention to us and our needs, and helped us get into the car we wanted! Without a doubt, I would work with that team again for any car buying or servicing needs.
Let me tell you guys I procrastinated so much and doubted myself on coming in to Oakes Kia North Kansas City but I had the best experience walking in speaking with winter Bailey she is the best at what she does and I want to give her more than 5 stars for her kindness and patience with helping find a vehicle with little to nothing down. I refer her to anyone please see my gal aka Bailey she is the one to see here and love my new car 2025 Kia Sorento S best decision I ever made in my life waiting was at the right time. Chuck is the best salesman on the purchase of my new vehicle and such a great job at what he does as well see them both. I promise you won’t be disappointed
Great experience with Gloria! Very patient while I tried to make a decision. Brooke was very nice as well.
Very insightful! Never had a an experience like we did with Dominic! He was the absolute best and next time we decide to buy a car we are most definitely coming to Oaks Kia on Burlington in KCMO!
We had such a great experience purchasing our new 2025 Telluride, and Bailey Boggs made the entire process seamless from start to finish. She was knowledgeable, patient, and never made us feel pressured. She took the time to answer all of our questions, made sure we were comfortable every step of the way, and kept us updated with excellent communication throughout the process. Buying a car can be stressful especially with our 14 month old LOL but Bailey made it easy and enjoyable!! Her professionalism, attention to detail, and genuine care for us really stood out. We couldn’t be happier with our new Telluride and are so grateful for all of Bailey’s help. We highly recommend working with her at Oakes KIA if you’re looking for a smooth, stress- free car buying experience!
Dominic Taibi was our sales guy and he was absolutely amazing! Very thorough, explained everything in detail and helped with any questions and concerns we had! Couldn’t recommend him enough!!
Theo did a great job answering all our questions about the Kia Sorento without a lot of pressure. The buying process was easy and smooth.
Jonah is incredibly knowledgeable and personable. He made buying my first, new car a breeze. He really cares about getting you something you’ll love. If you decide to go to Oakes, find Jonah!!
Jonah was awesome!
Dashson Adam is the besttttttttttt
Dashon Adams was very helpful and personable. My son is excited for his new car. Thanks for your help!
Jonah Hale was absolutely amazing to work with! Fun personality & great communication. Couldn’t ask for an easier car buying experience!
Jonah is the guy to go to if you want a Kia in KC! Super nice, fun, easy to talk to, goes the extra mile, and really listens to what the customer wants without being pushy. Thanks for making the experience as pleasant as possible, Jonah!
Very helpful and knowledgeable
I had an outstanding experience working with Gloria Lilich. She went above and beyond to help me get the cars I needed and made the entire process smooth from start to finish. Gloria was professional, responsive, honest, and always available to answer my questions. She worked hard to find the right vehicles, kept me updated every step of the way, and made sure everything was handled efficiently. Her dedication, attention to detail, and commitment to customer service truly set her apart. If you're looking for someone who genuinely cares about her clients and works tirelessly to get the job done, I highly recommend Gloria Lilich. I look forward to working with her again on future vehicle purchases. Thank you, Gloria!
Jim Morris was great to work with when we bought another Kia. He was easy to talk to and very helpful. Highly recommend him and Oakes Kia!
Jacob Robirds was the best! Very nice and personable and helped me get the best deal! Definitely recommend him for your business!
Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!
Blake Reynolds was very helpful and made the process smooth and enjoyable.
Bryson did a fantastic job and was very patient during our vehicle purchase. Highly recommend working with Bryson!
I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!
Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.
Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.
I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!
I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!
Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!
I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.
I had such a great experience with purchasing my Sorento. Bailey was awesome! From the very beginning, she was honest, straightforward, and incredibly easy to work with. Bailey made me feel comfortable throughout the entire process. She was a straight shooter and answered all of my questions honestly. I highly recommend working with her. You can tell she genuinely cares about helping others. Buying a car can be stressful, but she made it a smooth and enjoyable experience!
Ask for Jacob, very knowledgeable and didn’t pressure me at all! Highly recommend this dealership, they were very kind and helped me out late in the day and gave me the time I needed.
Anh was so great to me and my dad! Got my dream car and he got us the best deals!
Logan was great all around. No pressure to buy and very informative. He answered all of my questions.
Jonah Hale
I was there last Saturday and purchased my 4th new Kia from Oakes. Jonah was very eager to assist and was very helpful. He even handled my demand of test driving the car to my house to ensure it fit in my garage. After I left the lot I had something come up. I reached out and Jonah was so awesome to get back with me after hours and on Sunday to ensure everything was taken care of! Jonah was great to work with!
Jonah was wonderful! He helped our daughter tremendously in being able to purchase her first car! He was genuine and very personable. Highly recommended! —I also rarely write a review, so that in itself should tell you how great he was :)
blake was the best salesman anyone could ever ask for. Best deals around at Oakes kia
We were looking for a 2026 Kia EV9, GT line in Wolff Grey exterior and a brown interior. We search CarGurus, Costco, KKB, Edmunds and True Car. We found a...
Stacy B helped answer my questions and dealt with my many visits to the dealership while trying to decide! She wasn't pushy, made sure I understood the...
Spoke with a internet rep and her name is Tasi Pulu and just the most informative and nicest person over the phone and with her going above and beyond to...
I've been looking for a used SUV for two months and encountered every kind of chicanery imaginable at various used car dealerships. I had almost given up...
This review is specifically for Tim Hodde and the guys in service at Oakes. Myself and the service team were put in a crappy situation with aftermarket electrical...
I have been working with Oakes Kia on routine services as well as a couple of recalls on a 2018 Soul I bought recently. This dealership is very busy, and...
Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we...
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience. It was by far the...
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I...
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars....
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle....
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car....
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance...
My wife and I came in to trade in our old car and purchase something new. We worked with Kia Pat and got great service. He was very nice and excited about...
On 05/07/22 I traded in my 2019 Kia Niro Hybrid on a new 2022 Kia Niro EV. I worked with Kia Pat who was very polite, friendly, funny, knowledgeable, and professional....
My wife and I picked out a 2021 K5 EX online that they had in inventory. I called and talked to Teresa, and told her that we wanted to buy the car, so I gave...
Highly recommend Marion at Olathe Kia. He made buying a vehicle very fun and stresss free!
The dealership was good they dod not let me leave until I was in a car I appreciate them for that..i would highly recommend
Repeat issue that was finally solved. Everyone was friendly and helpful. I used the shuttle service and my drivers were great, Richard and one other young man.
Service tech rep was patient and thorough in explaining things I didn't know and generally, it was all pleasant
Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car.
They made the process easy and everyone was great. Please send my all weather floor mats. Give Joanh and Lorraine a raise please.
Went in for a oil change and tire rotation. The service was quick, and I was out of there in less time that I thought it would take.
I was happy with the price and I love the Carnival. It's very luxurious.
Easy transaction, very helpful. Pleasant team, quick to respond. Made sure we had what we needed to know
Work was done well and done in a shorter time than estimated. Got a loaner and it was great also. Real quick, clean process.
Austin and Danny treated me with respect and friendliness. everyone I dealt with in the dealership was curtious and helpful. Thanks Guys
Aaron was professional, knowledgeable and respectful. Got the work done quickly! Inside the dealership is clean and a lovely place to wait. A great experience!
No thank you. They did exactly what they were suppose to do. Fixed a recall.
Josh seemed genuinely interested in putting us in the right car and getting answers to all our questions. A great car buying experience . Everyone was very kind.
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
They got me in and got me out They knew what I needed when I got there
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
Anh Pham was really helpful in buying processes, ready to answer any questions from me
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
Fixed all my issues, car has not run better in years! Offered me a rental but I didn't need it
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
It was a great experience. My brought kids to sit and wait in the lobby. It was fast service
Very professional. Very clean lounge, good snacks . Quick service, short wait time Will be back again.
Oakes Kia Olathe is wonderful to work with. Great customer service. Would buy from them again.
Friendly advisors, great service Nice waiting area. I'd recommend service it to other KIA owners.
Well, I bought my car two months ago. The sales lady was great to work with. Take my car in for first oil, change and service department and family and fast. Then when I left, they noticed the small pedal of oil called to bring it back in and fix the filter without even asking or complaining the sub department gave me a free oil change on my VIP package. They have some service.
I really like this dealership because it doesn't feel like they are constantly trying to get you to buy the higher trim although i wish there was a cheat sheet that showed what trims come with what features
Service advisor answered my questions well. I appreciated the assistance I received from the service advisor.
The service took less time than he quoted. Got in and out. I didn't have to wait long.
Got vehicle in right away & work completed sooner than I expected. Wait area comfortable & clean.
Easy in and out for oil change & tire rotation. Comfy lounge area. Quick service, polite service advisor.
Helpful, friendly, quick! Mason was friendly and communicative of what was needed. I appreciated his willingness to accommodate me while I was juggling work (mostly on a call) while he kept me informed.
Very helpful and friendly. Noah was able to get us the best deal. That worked in our price range
Jonah Hale was awesome and very friendly. The whole process was really easy and simple and I couldn’t be happier with my purchase.
Very friendly, no pressure, great personality. Would recommend to my family and friends for sure!
Every experience I've ever had with Oakes has been great. Jonah was a great salesman and Lyric who did my finance paperwork, was actually my salesman the first time I bought a car through Oakes.
My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation
Bailey is a very nice and attentive sales person. Lyric is quick and thorough. They are both easy to work with
All services were preformed with exemplary customer service and professionalism. I would recommend anyone to the dealership.
I was able to get in very quickly and have a tire patched, it was a very easy process
Been doing business with Kia Oaks for several year, amazing experience as always! Worth the travel!
Very very friendly helpful and quick great communication and they did a great job of keeping me in my price bracket!
Honest and straightforward No gimmicks good people to work with not pushy a good experience
Everything was smooth and easy, great and friendly was a great clean environment and I’m happy I traded my vehicle in
had a great experience with this Kia dealership. The entire process was smooth and straightforward—no hassle, no back-and-forth, and no pressure. Chuck was excellent to work with. He was professional, transparent, and made everything easy from start to finish. He answered all my questions and respected my time, which I really appreciated. If you’re looking for a stress-free car buying experience, I highly recommend asking for Chuck.
Excellent. It was my first experience with the new ownership and I was immensely favorably impressed. I will take my business there in the future.
Easy drop off and fast service The ease of dropping my car off in the bay and getting text updates as well as watching the status tracker was very user-friendly. Everyone was friendly and my oil change only took about an hour!
Josh was very knowledgeable and attentive to our needs and was great to work with.
Done well and timely Service was diagnosed timely and work done fast. Everybody was pleasant to work with. Clean facilities
15 words about this dealership idk im just using filler words to get the review done
Very helpful and easy to work with. Able to get sale done quickly from another city. Thanks for all your help
I was really impressed with how quickly I was helped. Gage was great. He was very patient and helpful which made for a great experience
Awesome sauce Supercalifraglisticexpialidocis He was very helpful and insightful He did a very good job
Gloria did a wonderful job helping find the right car. She was thorough with explaining the prices would come to and through in a free detail. Overall, she is a great person to come to.
We could not have been more pleased with the professionalism of both Dustin and Lyric. Whey sped us through the process, staying after closing, to get us on the road with a new vehicle.
Really good communication with Richard and the whole staff Happy that he could get us in and that my kia was fixed in one day
They take good care of you, and on perfect timing. Appreciate the help and hospitality
The pick up and drop off of my vehicle was very convenient as a busy working Mom.
Oaks Kia is a great place to find the car you need. Amazing customer service throughout the process.
Really enjoyed our buying experience. Our salesperson Chuck really took care of us and we are happy with our new car.
Easy transaction, low pressure, Marion Martinez made the whole process as painless as possible. Great service department too.
They kept my car as long as they needed to make sure they got everything working right. Then allowed me to have a loner while they had my car.
Easy in and out process! They seemed to really care about customer experience. We had the pleasure of working with Bailey!
My experience of buying a new Sorento was fast and easy. The sales staff was very knowledgeable and easy to work with.
Nice friendly staff and Brian was on point. Oaks Kia in North Town is the best dealership ever.
They were super nice and very fast about the process, especially since I was on a time crunch.
Great Experience! Would recommend to anyone looking to purchase a vehicle. The wife and I were treated very well.
Dealt with me immediately. Extremely polite and knowledgeable. Thoroughly explained what was going to be done and the cost. Made a slight adjustment at my request
It was pleasant & he was very courteous Explained what was going on with my car
Friendly pleasant welcoming environment Hospitable, I was shown where I could sit & wait & offered snacks & drink while waiting for the shuttle car
I had a great experience at Oakes Kia Olathe They got me in and out with the service completed in about 40 minutes.
Everyone was so nice and friendly. Would recommend anyone looking to purchase a new car to check out oaks k I a
They were great, they listen to what I wanted and got me the best deal possible.
Great! Good experience, nice waiting area, brief wait time No problems, everything was OK Great!
Richard was able to get me in and taken care of same day, veru quick and polite. Always my go-to guy!
Fantastic experience, bought the car out of state and it was way better then what my dealer in Iowa could do.
They had great product knowledge and went above and beyond to help me make an informed decision.
They were very quick and assisted us in a timely fashion with what we’re looking for. Plus, they have the best deal around.
Friendly staff .Ryan was my.sales guy and he did a excellent job finding me the right car for me..very knowledgeable and have a positive approach..10 star for him as a feed back
The team was knowledgable, proficient and anticipated out needs. We had been to two other dealerships in the days leading up to our visit to Oakes, so our our perspective was fresh and tuned in. We appreciated the fact that our needs and preferences were listened to and noted- ultimately saving us time, which is what we were hoping to accomplish in the process.
Michael was my salesman. He was awesome.will recommend him to anyone looking for a car
Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with.
We would recommend Oakes Kia to anyone interested in purchasing a new or used vehicle. Ask for Bailey Boggs. She took great care of us.
Mason was great!! Very helpful what I needed. Love the new Building and Dealership!! Enjoyed the friendly atmosphere!!
Very easy to work with and made the experience great and fast. Thank you Kia
Great all around great service great people good vibes best place in kcmo 10 stars
It was such an easy process!! I really couldn’t be happier with my purchase and how I was treated.
Highly recommend Marion at Olathe Kia. He made buying a vehicle very fun and stresss free!
Service tech rep was patient and thorough in explaining things I didn't know and generally, it was all pleasant
Repeat issue that was finally solved. Everyone was friendly and helpful. I used the shuttle service and my drivers were great, Richard and one other young man.
The dealership was good they dod not let me leave until I was in a car I appreciate them for that..i would highly recommend
They made the process easy and everyone was great. Please send my all weather floor mats. Give Joanh and Lorraine a raise please.
Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car.
Went in for a oil change and tire rotation. The service was quick, and I was out of there in less time that I thought it would take.
I was happy with the price and I love the Carnival. It's very luxurious.
Easy transaction, very helpful. Pleasant team, quick to respond. Made sure we had what we needed to know
Josh seemed genuinely interested in putting us in the right car and getting answers to all our questions. A great car buying experience . Everyone was very kind.
No thank you. They did exactly what they were suppose to do. Fixed a recall.
Aaron was professional, knowledgeable and respectful. Got the work done quickly! Inside the dealership is clean and a lovely place to wait. A great experience!
Austin and Danny treated me with respect and friendliness. everyone I dealt with in the dealership was curtious and helpful. Thanks Guys
Work was done well and done in a shorter time than estimated. Got a loaner and it was great also. Real quick, clean process.
Kyson went out of his way to bring a car in for us to view so we had a variety of K5 GT’s to choose from. He was quick and friendly.
The whole team was amazing! So glad I chose Oakes Kia to buy my first Kia!
Easy fast and great customer service will continue buying cars from them for as long as I am alive
Great customer service and very responsive. The waiting room is very nice and free snacks was a bonus.
Very quick and efficient staff. Waiting room was nice and even had snacks and coffee
Friendly, helpful, knowledgeable, professional, stress-free process, happy with purchase, Highly recommend and love my new Kia!
Great working with me on negotiation the price back and fore with other dealership. Marion very personable
Quick check in, reasonable wait time, clean waiting area, appreciate water/snacks. Just four more words
The associate in service, Katlyn, was very helpful and courteous. She was able to help me connect my phone to Apple CarPlay.
I had a great experience selling my car to Oakes Kia. The staff were friendly, fast, and easy to work with. Shout out to Taft, he was a pleasure to do business with!
I contacted Bailey Boggs about 3 vehicles I needed to purchase. I knew going into this, they are not standard vehicles found at car lots. Bailey set me up with Taft who knowingly knew Kia would not have these vehicles, admitted he did not know much about them, but researched and located several options for me and I was able to find one from his research and suggestions. The measure of a person really shows when there is nothing to gain but you give it your all anyways ❤️
Marion Martinez was great to work with. He took time to answer all my questions and get the Kia app setup on my phone before I left. Financing was easy and hassle free. The time I spent there was minimal for purchasing a car. No long waits for financing.
Oaks Kia is a welcoming and professional company. They are considerate of the customers wants and needs. For example I had an oil change and tune up on my car. They opened their doors a little early to let me and my baby in to start the check in process. Then proceeded to explain what all that was going to be done and what time it would be done. They also helped me transfer all of my baby items to my husband’s car so we could take my son to daycare. Customer service was so helpful and clear on what was all being done. They even went the extra mile to help me and my son. I am very grateful for the service and thoughtfulness they gave that day.
Great people and great customer service all the way around and got me into something with no problem would definitely recommend them
Taft was very professional and patient in the car sale process! I would definitely utilize his help again in the future.
Easy Booking was easy, and service was done quick! Pick up was smooth and I received my car in great shape.
Easy Booking was easy, and service was done quick! Pick up was smooth and I received my car in great shape.
Josh was very helpful to me. Josh was considerate of my time and needs. Thank you
Courteous & prompt I was very pleased with the employee that helped me & with the service.
Very kind and professional Got in and out ahead of schedule. Pleasant experience Thank you
Although I didn’t purchase a car from Oakes Kia I worked with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted.
Fast, professional, no hassle. Logan and Lorraine both enjoy working with the customer. I hope to need their services again.
It was a great experience with Taft he made it easy to understand and a quick interaction
I had the best experience when I was last in for an oil change. Mason Funk, the service manager was very professional, kind and efficient.
My service advisor was very informative on my service and made sure they added our front license plate as requested
Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
They understood my situation, gave me very quick response and did the work in less time than forecast. And very nice people to boot!
Ashton was very personable and had an exceptional understanding of all the features of the Kia Sorento. It helped us decide the Kia Sorento was the right vehicle for us.
Noah very in formed about this model---knows a lot about car.-- been very helpful on any issues ---this wasnt our first car bought here
The experience of pitching a new Kia vehicle was overall a good and helpful experience
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Everyone was very kind to us. I would recommend this dealership to everyone. They were very efficient and patient. They answered all our questions, and we had a lot (teenager car)! They do not work on commissions so there was no pressure, no hassle, and no xx! Best experience I have ever had at a dealership!
clean and good service did not have to stand around wait to helped asked many times needed something drink by at lesst 4 different people
Went in for oil check,she explained and showed me the oil levels. She also explained what my next steps were to keep my car running great.
My experience here was phenomenal. Starting with the woman at the front desk, all the way through close with Noah, this was hands down my best dealership experience (I have only been to Kia dealerships in the last 10 years). Thank you to the team!!
Very professional Very Professional, knowledgeable and Courteous. Very Professional, knowledgeable and Courteous and the coffee wasn't half bad ??
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
Ryan was incredible to work with. Very professional, responsive, and helpful. Enjoyed the overall experience.
Brought '25 Telluride in for two recalls. Kayleigh greeted me immediately with a smile and explained how long the work would take. It took less than the hour she estimated. She came to the waiting area and processed me out. Easy peezy.
Melanie is absolutely great to work with. Very courteous and no pressure. I walked in a hot day after visiting multiple dealers and rather frustrated expecting this to be like the others. I was wrong. Melanie quickly addressed my questions and went straight to work. Very impressed with how they conduct business. Cheers Mel!
Easy Easy, polite, kind, friendly, helpful. Scheduling online was a breeze, no issues. Service was faster than expected.
Dom was very helpful and explained the process thoroughly. He helped us review all options.
Noah is great was able to meet my request and could answer every question very smart and knowledgeable
Greeted quickly when I arrived & have no complaints about my interaction with staff. Great experience overall
We drove all the way to Olathe from Columbia, MO because it was the only dealership we found that had the trim level and color we wanted for our new Sportage. We had several phone calls preceding our visit, and Ryan had everything ready for us to sign and the car was ready to go. Ryan took the time to put the new plates on both the front and back of the car, and went through key features with us. The finance process was a little longer than we expected as Ezra was trying to sell us an extended warranty package, but he was pleasant to work with and respectful of our wishes. Everyone was friendly and easy to work with. The only real problem we had was finding a place to park when we got there! It is a very large, busy dealership.
It was fine. Mason seemed in a rush but I can't complain about the service.
Very efficient and cost effective dealership. I would reccomend them whenever asked, and would seek their business again.
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Great experience all around. Everything went great and I could not complain about anything would definitely go back
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
They got me in and got me out They knew what I needed when I got there
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
It was clean, the technicians were very helpful. The waiting area was nice. And the work was done quickly and professionally.
Awesome! Dustin found me a vehicle that would work for what I needed and I got approved! The finished team was very friendly and there ro help along the way
Mason checked me in. Told me the work might take an hour. I waited in a comfortable waiting area. The work was completed without any issues within an hour.
Awesome sauce He was supercalafrgilisticexpialidocious and a very good worker give him a raise Dope
They were able to get me into a vehicle that I wanted. They were also able to .let my price point.
Scheduled an appointment online, and my car was taken care of that day. Service was good.
Noah is an outstanding young man and it was a pleasure to work with him. He will definitely be my recommendation and go to for all future vehicle purchases. Cristian addressed the issues we ran into on delivery with grace and professionalism. His attitude and accountability restored my faith in the dealership. Thank you Oakes Team.
Mason accommodated me when I had booked at the wrong dealership, was able to provide an additional service and the techs did it quickly. I appreciated it.
This is the second car purchase from an Oakes Kia dealership. I like the policy if unsatisfied with the vehicle.
Service was done quickly getting our car back to our busy family. All recalls were easily remedied and communication was great.
They were great! They were friendly and knowledgeable! They were great! Very friendly and knowledgeable
The entire experience was great! The staff was personable and they worked hard to get me where I wanted to be with both price and financing. I highly recommend Oakes Kia!
Good experience. Marion was easy going, non intimidating, and seems to enjoy his job. I do wish the benefits of the car were explained, but it was late and I chose not to take the time to do so.
I am very pleased with Oakes Kia. I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a bigger car and purchased a carnivalminivan. Lyric, Chuck, and Meaghan are outstanding. They are not high-pressure and they provide the outstanding customer support that I’m sure Kia expects from them. I feel really comfortable when I’m buying a car dealing with these three as I know that I’m getting a fair deal and they’re not giving me any malarky. I will highly recommend Oakes Kia to other individuals and ask that they see Chuck, Lyric and Meaghan. Truly outstanding group of people to work with and I’ve gone and had service their twice for oil changed already and that has been excellent also.
Great experience top to bottom. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible.
The dealership is an excellent facility. Comfortable and relaxing atmosphere. People are attentive and kind.
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