Customer Testimonials

Great customer service and we’re so happy with our new car! Looking forward to making lots of memories.

Gage was so helpful in getting us exactly what we wanted. He listened, took the time to locate vehicles, stayed late to ensure we got everything taken care of. Him and Bruce worked together to find the best price for my husband and I. 10/10 customer service.

Steven was great to work with. He made sure everything was ready when we showed up. Ramzi was also great. He went above and beyond to get us a great rate. Would definitely recommend Oakes Kia.

Blake Reynolds was very professional, knew exactly what i was looking for! 2022 Mazda 2.5 engine red seats, black rims carbon fiber. Blake also worked with my budget told him the price i wanted to pay per month and he got my exactly what i wanted to pay per month for my car. Ramzi Alamawi he was amazing got me a amazing deal on my extended warranty, no xx cut right to the chase, Cristian Arechiga my man dude was very polite and nice answer all of my questions i had worked with me to get me the best interest rate and the best price for my car.

Great, friendly service and I am very happy with my new Kia Carnical Hybrid. Thanks

I'm happy with the purchase, Kia Sportage All the work you did a greatjob with. Chuck & Ramzi were great to work.

Lacey was responsive, informative, and an overall pleasure to work with. We are in the market for a second car and will be working with Lacey on that purchase as well.

They spent time to walk us through our options and find a sorento that fit our family’s needs

She did great! Very responsive! Will definitely do business with her again when I need a new car

Lacey was great to work with. She was very patient and attentive. She listened to what I was looking for and delivered. She wasn't pushy ,very transparent. I was dealing with two other dealerships, but she set herself apart from the other two by not over promising and under deilivering. Definitely will recommend Lacey to anyone looking for a vehicle!

Lacey did such a great job showing us the car before hand with our personalized video that we knew who to look for before we got to the dealership, and we knew exactly what to expect with the car. She did a great job with the credit application as well. Ramzi also did a fantastic job explains our financing options, warranty, and GAP insurance. Oakes Kia really made us feel welcome and were able to work with us to meet our financial needs. I would highly recommend working with them if you’re in the market for a new car! Their inventory selection was also great.

Very helpful, not pushy, gave us all the info we needed, even lowered the monthly to what we needed!

I appreciated Blake working with me to get financed at a rate I could live with.

Great people I highly recommend this place. Will refer all my friends and family back here!

We highly recommend Kyle to anyone in the market for a new vehicle. I can confidently say we will be returning to Kyle for future car purchases! Working with him was very easy and he made the process simple and fast.

I came in looking for a car and they were diligent and found me one and I appreciate very much the service that I got from there

Jonah was great to work with and made the car buying experience easy. Highly recommend him and Oakes Kia.

Travis was very patient and a great help to my wife and I. He negotiated a great deal for us to purchase our new ride we are very pleased and appreciative of Travis. Thank you!!

People are kind and courteous. Very clean with a large selection of new and used.

Oakes Kia KC was very clean and our sales man was amazing. The staff was very friendly and we didn’t feel pressured to buy anything.

Lacey is hands down one of the greatest car sales woman! She’s not pushy, she listens to what you want, and works her magic to get you a great deal. 10/10 would recommend buying your car from her.

Lacey was great to work with! And Karen and Christian as well! Thanks a bunch.Oakes

Good dealer no pressure to purchase I loved every moment of the process into my new car

I worked with Lacey Nichole and Blake Reynolds this past weekend and purchased my first electric car! Lacey and Blake were super helpful other than the total confusion on my part. Lacey and Blake mentioned having to get an oil change on the Tesla. I fell for it! I will definitely send friends and family their way.!

Travis made the whole experience feel like my priorities were his priorities. He was thoughtful and helped me get the deal I needed.

Great personalities and enjoyable to be around. Lyric was great, he knows his job and excels at it. We literally spent the entire day there to purchase two cars with trade ins. Customer service was amazing. Thank you.

Dashon and Ramzi were great. I would recommended Oakes to all my friends and family.

Best car buying experience I have ever had! I have always dreaded buying a new car due to the far too often pushy salespeople and price negotiations. The experience at Oakes Kia was anything but. The entire staff was (Travis especially) were great to interact with. No high pressure sales pitch and the price of the vehicle was exactly as advertised on their website.

I truly appreciate the service at Oakes Kia. Lacy and Management were Extremely Supportive and Patient.

Everyone was super easy to deal with and they were able to meet our needs both prior to the sale and after thus far.

I really appreciate Lacey and the finance team working together to help me get into a vehicle! She was patient even past closing time I appreciate the professional patience she and her team displayed. Thank you Lacey!!

They were easy to deal with. My sales person Kyle Campbell was friendly and knowledgeable.

Great service! Everyone was friendly and did everything possible to make sure we got the best rate possible! Greatly appreciate everyone and will definitely recommend to anyone we know in need of a new vehicle.

Had the best car buying experience today with Lyric. Was prompt and pleasant and we ended up buying two cars because of his wealth of knowledge!

Theo was our sales rep. 5 stars. He sold us the vehicle and everything was smooth. Finance was backed up so it added a couple hours to our experience. So i left that blank.

Friendly, knowledgeable and best car buying experience I’ve ever had.. I will buy there again

Everyone was very good and treated us great. Kevin was a great salesman and has taken very good care of us.

Matt, Bruce, Dillon, and Stephen made our journey of deciding to purchase, what to purchase, and then completing the purchase, a great experience. They provided patient, professional, and quality service throughout each step. I highly recommend Oakes KIA to anyone considering a new car. Straight shooters with no games.

I had a great experience at Oakes Kia! Everyone was kind and knowledgeable! I’m happy with my new car!

Kevin was great helped us find the perfect car without any pressure highly recommend oaks Kia

Nice reliable and economical suv with price in budget. Excellent look and great service point

Lacey was wonderful with getting us into our new Telluride. Answered all the questions we had and took her time with us at our pace. If you are looking for a new vehicle, be sure to see Lacey and Seth at Oakes Kia!

The staff at Kia Oakes were extremely professional and helpful when it came to answering all my questions & getting me my brand new car. Very thankful for them.

Good service. Friendly. All staff listened to what I wanted. They also worked with me to my meeti my needs when selecting a vehicle and also when selecting additional warranty coverages. Most importantly: No pushy sales people.. The whole process was smooth.

Very straight to the point and thorough about helping get what you want. Accommodating and understanding, always willing to answer all questions!

We worked with the guys from Oakes. They were fantastic and did everything they could to get us in the car we wanted, at a price we could afford.

Kyle & Cristian did a tremendous job. Comfortable transaction with some firm negotiation but never overbearing. I would work with your team again.

Great dealership experience—friendly staff, smooth process, and excellent customer service from start to finish.

Amazing people ,exceptional service and happy customers is what Kia stands for! You leave happy

Lyric and Karen were fantastic! We were given the price we wanted and the whole process was seamless and painless! I absolutely LOVE my car and the care I received from Oakes Kia!

This was our second experience leasing from Oakes, and we were glad to work with Lyric again. He's easygoing, communicative, cognizant of our needs and fun to do business with. I would highly recommend buying from Oakes and Lyric to my family and friends.

Jonah was excellent to work with and did a great job at getting me exactly what I needed. The entire team and experience was very positive. I would 100% purchase another car from Oakes.

The service is excellent, fast, and the staff is very friendly. Lacey and Karen are knowledgeable and answered all my questions and concerns. Thank you.

Worked with Kyle Campbell he helped me find a great Kia carnival for me and my family ! He was very knowledgeable and easy to work with I would recommend him to all my friends and family.

Travis was extremely helpful and a pleasure to work with. He went above and beyond to take care of us. I will highly recommend him.

Tim was very personable and was NOT a high pressure salesman. He has excellent knowledge of the products. He was very helpful with all of our follow-up questions. We bought a Kia Sportage Hybrid and love it! He’s THE BEST car salesman we have dealt with!

Chip was great to work with and I'd be happy to work with him again in the future. Overall, the sales experience was easy and everyone was very helpful.

Kyle was fantastic! If I had to buy another car I wouldn’t hesitate to get one from him !

Overall, it was a great experience test driving and purchasing a new car at Oakes Kia. Angel was very knowledgeable and helped put me in the exact car that I wanted and at the price I wanted, too. He even went out of his way to work a deal with another dealership and personally drive out of state to bring the car back to Oakes Kia.

Best car buying experience ever. Everyone at the dealership was helpful and Angel Zamora my sales consultant was extremely helpful. Angel Zamora was kind and knowledgeable and explained everything I needed to know. Angel also helped me with all of the new technology that came with my vehicle and helped me to install the application onto my phone which I really depend on now. I am extremely happy with my new vehicle and with the service I received from my sales consultant Angel Zamora.

The staff was easy going and friendly with no high pressure sales. The dealership is great!

Great people to work with! Will continue to buy from them. Everyone was really helpful and did what they could to get the deal done and have everyone happy. Highly recommend Angel!

We just bought our second Kia from Oakes and had another great experience! Gage Johnston really listened to what we were looking for, understood how we wanted that to look like financially, and made it happen. If you're looking for a new car I 100% recommend Gage and this dealership. Very friendly staff who really try to help get you in a new car at the price you need.

I had a great experience they all took good care of me I love my kia seltos the service was above and beyond

Excellent job at my trade in. I would recommend Oakes Kia to manu other people.

KIA Pat is always personable, efficient, and accommodating. This is the fourth vehicle my family has purchased from him. Highly recommend!

Great service no pressure answered all questions took care of most things before came to dealer quick and painless very satisfied

So far my experience with Oakes Kia has been excellent. From first interaction with them everything has been positive. Marion was able to work with me through the whole purchasing process. Being that I’m in the state of Hawaii, there definitely was and still are some serious logistics and concerns and Marion has assured me the confidence that everything will work out on Kia Oakes end. I really appreciate him keeping me in the loop with the updates and just overall peace of mind. Keep up the great work and thank you so much.

Very easy to work with. Helped find the vehicle at the price I was comfortable with.

Friendly and accommodating. Worked hard to make sure I was happy and comfortable with my purchase.

In need of a very good used car, Tim Hodde was able to find me one that fit perfectly for what we needed the same day I contacted him. We had to communicate via text because of my work and got the car the next morning. Great job !

Great, fun group to work with. We enjoyed our experience. Picked up the vehicle the next day (early) and it was ready as promised

I drove 3 hours just to go to Oakes Kia- hands down worth the drive! Lacey and Seth definitely made sure everything was taken care of in a timely manner!

I am a first time buyer, and Steven was amazing to work with! He is super knowledgeable and made it all super easy!!

The service was excellent. Communication both at the dealership and the follow up. Friendly and professional staff. Everyone was easy to work with.

We recently purchased a 2025 Kia Telluride, and we couldn’t be happier—not just with the car, but with the entire buying experience, thanks to Chip! From the moment we stepped onto the lot, Chip was welcoming, professional, and incredibly knowledgeable. He made us feel like we were his top priority. Chip took the time to listen to what we wanted in a vehicle and walked us through every feature of the Telluride. He was patient, answering all of our questions and addressing any concerns without ever making us feel rushed or pressured. His genuine enthusiasm for the car made us even more excited about our purchase. What really stood out was how easy Chip made the entire process. He was transparent about pricing and worked hard to get us a great deal that fit our budget. He even went above and beyond to ensure the car was spotless and ready for us to drive off the lot. Buying a car can sometimes feel stressful, but Chip turned it into a smooth and enjoyable experience. If you’re in the market for a new vehicle, I can’t recommend Chip enough—he’s the kind of salesperson who truly cares about his customers. Thanks, Chip, for helping us find our dream car!

I very much appreciated the laidback vibes at this dealership. Everyone was super friendly and helpful.

We stumbled upon Oakes Kia a few years ago and have since bought 3 new cars from them. The sales and service are excellent! Highly recommend to anyone!!!

Easiest process I could have ever imagined. Every employee was so great!I will definitely be back!

Tim Hodde is the most knowledgeable car salesman I have ever met. He was also incredibly helpful. The one thing I disliked was that after the deal was reached, I felt as though the other people at the dealership kept pushing me to purchase additional items I kept telling them I did not want.

I had purchased a car last year from Kia was not pleased and had some issues and just decided to trade it and then I met Lyric and he really took the time to listen to my concerns paid attention to what I was concerned about and put me in a car that I was much happier with I haven’t driven it very much yet but it is much more comfortable more my style of car I’m 75 years old. I like comfort I don’t feel like you’re on the floor of the car when you hit a bump Lyric was excellent. Took a long time with me. Help me move stuff over into the car. The world would be much better off with more sales people like Lyric.

Everyone was very polite and kind. Good people make a big difference! And honesty is the most important thing as a buyer that i look for

Easy transaction - was able to work most of the deal through email, and no surprises or changes once I arrived at the dealership. Best car buying experience I've had at a Kansas City dealer and I've bought cars in the area since 1999.

Lacey was so wonderful! ! Very helpful, knowledgeable and personable! Highly recommend. What a treat having a gal sell us a car!

Lacey was extremely helpful and patient with me and my countless texts and questions. Very satisfied. Thanks so much!

Tim is great to work with. No pressure and takes time to listen to what you want then makes it happen.

Darren was very thorough about every detail of vehicle we had looked at. He research all our information in a vehicle we was looking for. He is a very good listener. And when we talked with the finance dept., the gentleman whom I forget his name was also extremely thorough about each section he showed us. Kiddos to both men.

Every one was very help full and ready to help the 2 gentlemen that helped me where amazing and kind I would recommend to anyone!

All the staff at Oakes Kia were extremely helpful and accommodating. They were amazing at communication throughout the entire process of purchasing a new vehicle. They were very personable and were extremely welcoming. They went above and beyond, my experience there was the best i’ve ever had at a dealership.

My experience was as stress free as you would want the car buying process to be! Everything was extremely easy!

Everyone was very friendly and we liked the no hassle price negotiations. We will certainly recommend your dealership.

No pressure dealership. Listens to your needs then finds vehicle for you. All departments dealt with so far seem genuinely invested in good customer service.

I think we received the wrong survey. I am not sure who Dillon and Seth are. We had different salespeople.

Every one was extremely friendly and made me feel like a person not a client the needed as a money bank. Understood my needs and what I needed worked to get it done.. I'll be recommending Oaks KIA to everyone

Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!!

Chuck was my salesman and he was great to work with. The best part was that there was no hassle car buying.

Kevin Roth was an excellent representative of Oakes Kia. My problem was the finance person using my city as my street and I didn’t catch it as he went too fast. However, Karen Suarez corrected the next week when I was back in to get more info from Kevin on the tech side of car. Karen was kind and reassuring that address was corrected. I’d give her highest rating along with Kevin. Not sure exactly what Meagan had to do with my purchase other than introducing herself. I was told that someone from service would contact me and so far that has not happened. I got a survey from them on recent service which I responded to that the only service I’d received was when Kevin put the correct amount of air in my tires. I will be making another appointment with Kevin to go over more features once weather is good. I’m hoping for a long and satisfactory experience with Oakes, especially since I bought the 5 year service plan and 10 year bumper to bumper warranty. Will someone from service be contacting me to set appointment for first oil change in 5-6 months??

Everyone was so nice and helpful. Always willing to answer whatever questions I had and help me.

Best Dealer and Best service in KC. The Staff is so Freindly and i was Satisfied by their Service

We were very happy with the professionalism of everyone we dealt with through the transaction. We felt everyone was genuine and didn’t use the normal hard sell other dealerships use. We will buy again from Oakes.