Customer Testimonials

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Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
They understood my situation, gave me very quick response and did the work in less time than forecast. And very nice people to boot!
Ashton was very personable and had an exceptional understanding of all the features of the Kia Sorento. It helped us decide the Kia Sorento was the right vehicle for us.
Noah very in formed about this model---knows a lot about car.-- been very helpful on any issues ---this wasnt our first car bought here
The experience of pitching a new Kia vehicle was overall a good and helpful experience
Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Blake Reynolds was very helpful and made the process smooth and enjoyable.
Bryson did a fantastic job and was very patient during our vehicle purchase. Highly recommend working with Bryson!
I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!
Everyone was very kind to us. I would recommend this dealership to everyone. They were very efficient and patient. They answered all our questions, and we had a lot (teenager car)! They do not work on commissions so there was no pressure, no hassle, and no xx! Best experience I have ever had at a dealership!
clean and good service did not have to stand around wait to helped asked many times needed something drink by at lesst 4 different people
Went in for oil check,she explained and showed me the oil levels. She also explained what my next steps were to keep my car running great.
My experience here was phenomenal. Starting with the woman at the front desk, all the way through close with Noah, this was hands down my best dealership experience (I have only been to Kia dealerships in the last 10 years). Thank you to the team!!
Very professional Very Professional, knowledgeable and Courteous. Very Professional, knowledgeable and Courteous and the coffee wasn't half bad ??
Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.
Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!
I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!
Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!
I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.
Ryan was incredible to work with. Very professional, responsive, and helpful. Enjoyed the overall experience.
Brought '25 Telluride in for two recalls. Kayleigh greeted me immediately with a smile and explained how long the work would take. It took less than the hour she estimated. She came to the waiting area and processed me out. Easy peezy.
Melanie is absolutely great to work with. Very courteous and no pressure. I walked in a hot day after visiting multiple dealers and rather frustrated expecting this to be like the others. I was wrong. Melanie quickly addressed my questions and went straight to work. Very impressed with how they conduct business. Cheers Mel!
I had such a great experience with purchasing my Sorento. Bailey was awesome! From the very beginning, she was honest, straightforward, and incredibly easy to work with. Bailey made me feel comfortable throughout the entire process. She was a straight shooter and answered all of my questions honestly. I highly recommend working with her. You can tell she genuinely cares about helping others. Buying a car can be stressful, but she made it a smooth and enjoyable experience!
Ask for Jacob, very knowledgeable and didn’t pressure me at all! Highly recommend this dealership, they were very kind and helped me out late in the day and gave me the time I needed.
Anh was so great to me and my dad! Got my dream car and he got us the best deals!
Logan was great all around. No pressure to buy and very informative. He answered all of my questions.
Jonah Hale
I was there last Saturday and purchased my 4th new Kia from Oakes. Jonah was very eager to assist and was very helpful. He even handled my demand of test driving the car to my house to ensure it fit in my garage. After I left the lot I had something come up. I reached out and Jonah was so awesome to get back with me after hours and on Sunday to ensure everything was taken care of! Jonah was great to work with!
Jonah was wonderful! He helped our daughter tremendously in being able to purchase her first car! He was genuine and very personable. Highly recommended! —I also rarely write a review, so that in itself should tell you how great he was :)
Easy Easy, polite, kind, friendly, helpful. Scheduling online was a breeze, no issues. Service was faster than expected.
Dom was very helpful and explained the process thoroughly. He helped us review all options.
I had the best experience getting my first car. Cam Mathis made everything seamless and Oakes Kia in general made the process very easy! Loved working with everyone there. Highly recommend coming to get your cars from here!
Cam M was the best and he got the impossible done quick! Lorraine was also fantastic. They were very nice and efficient and got me the best deal. Very easy to work with!
Theo and Lyric were simply magnificent!!!. Very knowledgeable and That’s cute go gave us a great deal and made the whole experience painless and what it should be… Exciting cause you’re getting a new car.!!
We had all the help.thank you.
Blake was super amazing, he pulled the strings and worked through some complications for me to walk out with a car with no money down! He was very polite and helpful the whole time, he was very real about what’s important to get with your car.
I was in the market for a car and honestly expected the whole process to be stressful, but Anh made it surprisingly easy from start to finish. He took the time to figure out exactly what I was looking for, answered all of my questions, and never made me feel pressured into buying something I didn't want. What I appreciated most was how genuine he was. He was knowledgeable, patient, and easy to talk to, which made a huge difference. It never felt like he was just trying to make a sale. It felt like he actually wanted to help me find the right vehicle and make sure I left happy. Buying a car is a big decision, and thanks to Anh, it ended up being one of the best dealership experiences I've had. I love my new car, and I wouldn't hesitate to recommend him to anyone who's looking for one. If you're stopping by the dealership, do yourself a favor and ask for Anh. He deserves all the recognition he can get for the way he treats his customers.
Noah is great was able to meet my request and could answer every question very smart and knowledgeable
Greeted quickly when I arrived & have no complaints about my interaction with staff. Great experience overall
Dominic Taibi was awesome! He had a great test drive route and was able to show us all the very cool features of the Telluride! Ask for Dom if you go!
Dominic T was very helpful. Stayed late for us to drive in 10 min before close. Highly recommend dealing with him for buying your new KIA.
Dominic Taibi was super helpful in getting me my new car! Stuck around until we showed up for our appointment 5 minutes before they closed and he didn’t bat an eye. Overall a great experience - thanks Dominic!
We drove all the way to Olathe from Columbia, MO because it was the only dealership we found that had the trim level and color we wanted for our new Sportage. We had several phone calls preceding our visit, and Ryan had everything ready for us to sign and the car was ready to go. Ryan took the time to put the new plates on both the front and back of the car, and went through key features with us. The finance process was a little longer than we expected as Ezra was trying to sell us an extended warranty package, but he was pleasant to work with and respectful of our wishes. Everyone was friendly and easy to work with. The only real problem we had was finding a place to park when we got there! It is a very large, busy dealership.
It was fine. Mason seemed in a rush but I can't complain about the service.
Very efficient and cost effective dealership. I would reccomend them whenever asked, and would seek their business again.
Jim Morris was fantastic! We brought our kids with us, and he was awesome with them the whole time. He helped us find the perfect vehicle for the family and worked hard to get us a great deal. Highly recommend working with Jim! He’s the man!
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Theo was very professional and helpful.
Blake Reynolds is the best salesman! Great energy makes a process that can be difficult very easy and stress free! Very happy to have him as our sales person for my first new car purchase! He is the one with the moped! Makes him super available anywhere at the dealership! Everyone is very nice here at Oakes Kia
Blake is the nicest salesman I’ve encountered. He assisted y daughter in law with a new car. She was very nervous and he helped put her at ease. Good job Kia and Blake.
Blake Reynolds was very helpful and accommodating while I was buying a vehicle. He was kind and upfront which made the whole process un stressful.
Blake Reynolds was great to work with when shopping for a certified preowned vehicle for my sister! Very knowledgeable and not your typical pushy salesman. If you’re in the market to buy a new vehicle come talk to Blake.
Theo Hart was very knowledgeable and professional. I would recommend him to anyone looking for a great buying experience.
Richard Dobbeleare in service took very great care of me. We found out there was a system error with my account but also needed my engine checked. Long story short, I was in a loaner for 40 days while the system error was corrected and received a new engine that fell under warranty. Richard made sure I did not pay a dime for my loaner since the original error was on Kia. While my car was with them, Richard communicated weekly updates with me. Anytime I have to bring my car in for maintenance, I look forward to seeing Richard. His staff is great and working with any one of them is a pleasure!
Dom B was extremely great to work with! Very nice and not at all pushy or anything. Listened and gave me exactly what I asked for
Zoe was amazing ! Finance department was fantastic and worked to get me within my payment range( Lyric was the Best). I got the car I wanted and the price point too. Smooth transaction! I would definitely recommend this dealership.
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
Theo was so easy to work with! Very pleased to have had a buying experience with him!
Jim Morris made the entire car-buying process an excellent experience. He was friendly, knowledgeable, and went above and beyond to work with me every step of the way. He answered all of my questions, made the process stress-free, and genuinely cared about helping me find the right vehicle. I highly recommend Jim and Oakes Kia to anyone looking for a great car-buying experience!
Shout to Jonah Hale at Oakes Kia North! Very informative, zero pressure, and helped us get our trade in handled with ease. Bruce made sure to get me all my numbers to me before I even walked in the door and answered all my questions as well! I’ve loved my Kia Telluride for the last 3 years and am happy to get into a new Carnival. Can’t say enough great things about Oakes Kia North.
We had an awesome experience with Theo Hart! Super knowledgeable about every question we had. It was a smooth experience and there was 0 hassle or haggling. Customer service was on point. Will definitely return and recommend to others!
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Very nice and made sure I got the car
I recently had the pleasure of working with Gloria Lillich at Oakes Kia. Gloria was amazing! She listened to our concerns - responded to our requests and needs and made our experience First Class! Her dedication & respect for our process made her the compelling choice for our experience! If you are looking for a new or used ride - see Gloria first!!! Cheers !!
Amazing customer service from Jim
Bailey Boggs just sold us our second vehicle this month! SO excited for my Hybrid Telluride! Thank you Oakes Kia crew for taking great care of us once again….we will continue to support Oakes ourselves as well as referring our friends and family!!
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Bailey was extremely helpful and made the process go smoothly! If anyone is looking for a new or used car, she is a fantastic find.
Very helpful and very courteous. A very positive visit.
Shoutout to Taft at Oakes Kia for recommending Logan in sales. Logan was extremely helpful, honest, & not pushy at all. Even though we ended up buying from a private seller, I would highly recommend Logan at Oakes Kia! ⭐️⭐️⭐️⭐️⭐️
Don Braswell was incredible. Got me in and out and answered all my questions about my trade without any issues!
I had a great experience purchasing my Buick from Oakes Kia. Kyler was fantastic to work with throughout the entire process. He was friendly, informative, and honest, which made me feel comfortable and confident during the purchase. The team made the buying process fast, smooth, and stress-free. They answered my questions, kept me informed, and never made me feel pressured. It’s clear they value customer service and want to make sure buyers have a positive experience. If you’re looking for a vehicle and want to work with someone who is knowledgeable and easy to talk to, I highly recommend asking for Kyler. Thanks again to everyone at Oakes Kia for making the experience such an enjoyable one!
Gloria was literally the easiest and most professional sales person to work with! She made the buying process a breeze and I would recommend her to all of our friends!
This is my 2nd car from Oakes Kia and another great experience. Blake Reynolds has been great to work with and super helpful. I would definitely recommend Oakes Kia & Blake! 5 star experience!!
Oakes Kia was an absolute breath of fresh air to work with! From friendly faces and smiles helping with test driving, and Lorraine in finance made everything a smooth breeze, and Gloria Lillich who was an absolute pleasure to work with. She made the entire process extremely smooth and was so super patience with working through the delays in insurance. Would recommend her to anyone!
Dom really helped us out!!!
I bought a K5 from Cam he was very helpful and full of information about the car was super nice I would definitely recommend someone to Oaks Kia and do business with Cam I give him a 10 out of 10.
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Great experience all around. Everything went great and I could not complain about anything would definitely go back
I had a fantastic experience at Oakes Kia thanks to Zoe! She was incredibly kind, fun to work with, and made the entire process enjoyable from start to finish. Zoe was professional, polite, and genuinely cared about making sure all my questions were answered. Her positive attitude and excellent customer service made a huge difference. If you’re looking for someone who is knowledgeable, personable, and truly goes above and beyond, I highly recommend asking for Zoe. Thank you for making my experience such a great one!
Theo was great and got me taken care of in a timely manner! He got me in what I needed!
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Cam helped my wife and I purchase a just like new Kia Carnival for a great price and rate for our growing family. Cam and the rest of the staff were friendly and informative throughout the whole process.
I met with Dom for a test drive; he was super friendly and able to answer all of my questions. I'm undecided on the car at the moment, but I would absolutely steer my friends and family toward him if/when they are looking for a new car ... he was a pleasure to work with! :)
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
Bryson west made the leasing process easy to understand and he helped me get into a new Carnival way faster than any other dealership I’ve ever been to. Thanks for making it so easy!
Blake Reynolds was very helpful and made the process smooth and enjoyable.
Bryson did a fantastic job and was very patient during our vehicle purchase. Highly recommend working with Bryson!
I had a wonderful experience buying my car with Jim at Oakes Northtowne. He was incredibly helpful, kind, and patient throughout the entire process. He took the time to answer all of my questions, never made me feel pressured, and made the experience smooth and enjoyable from start to finish. His professionalism and genuine care for his customers really stood out. I highly recommend Jim to anyone looking for a stress-free car-buying experience. Thank you, Jim
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you’re looking for a new Kia. Thank you!
Had an excellent experience purchasing my new Kia Sportage X-Line! Blake Reynolds was knowledgeable, friendly, and made the entire process smooth and stress-free. He answered all my questions and helped me find the perfect SUV. Highly recommend working with Blake if you're looking for a new Kia. Thank you!
Cam Mathis is the guy to see here at Oakes. His helpfulness from beginning to end of the process was bar none. It was my first time buying a vehicle remotely and he made the whole process so easy. All I had to do was show up grab my keys and go get some KC BBQ, at a place he recommended as well. The whole team at Oakes seems top notch but Cam is definitely among the best.
Great service from my representative Bailey Boggs. Very helpful with anything that I had needed and a great person to talk to! Great place to buy a car.
I am very happy to have the chance to work with Gloria on my new car purchase. I drove in from over 2 hours away and she had everything in order for a quick process. She was very responsive with all of my questions leading up to the purchase as well. Highly recommended!
I had a great experience buying my car from Oaks Kia! My salesperson, Gloria Lillich, made the entire process an amazing experience. She was friendly, professional, and got straight to business while making sure all of my questions were answered. She helped me find the exact car I was looking for and even secured me an outstanding rate. Gloria made the whole car buying process smooth, easy, and stress free. I highly recommend asking for Gloria Lillich if you're looking to buy a vehicle from Oaks Kia. She truly goes above and beyond for her customers. I'll definitely be recommending her to my family and friends for all of their future car purchases!
Bailey Boggs I an angel on earth! She’s fantastic and helpful in every way possible. I’m so thank for her and making the car buying experience super easy!
I just became the newest Member of the Oakes Kia! It was a perfect experience from start to finish. Special shout out to Sage. My sales person who helped me locate the car in my dreams. I would recommend this place to all my friends.
I had such a great experience with purchasing my Sorento. Bailey was awesome! From the very beginning, she was honest, straightforward, and incredibly easy to work with. Bailey made me feel comfortable throughout the entire process. She was a straight shooter and answered all of my questions honestly. I highly recommend working with her. You can tell she genuinely cares about helping others. Buying a car can be stressful, but she made it a smooth and enjoyable experience!
Ask for Jacob, very knowledgeable and didn’t pressure me at all! Highly recommend this dealership, they were very kind and helped me out late in the day and gave me the time I needed.
Anh was so great to me and my dad! Got my dream car and he got us the best deals!
Logan was great all around. No pressure to buy and very informative. He answered all of my questions.
Jonah Hale
I was there last Saturday and purchased my 4th new Kia from Oakes. Jonah was very eager to assist and was very helpful. He even handled my demand of test driving the car to my house to ensure it fit in my garage. After I left the lot I had something come up. I reached out and Jonah was so awesome to get back with me after hours and on Sunday to ensure everything was taken care of! Jonah was great to work with!
Jonah was wonderful! He helped our daughter tremendously in being able to purchase her first car! He was genuine and very personable. Highly recommended! —I also rarely write a review, so that in itself should tell you how great he was :)
I had the best experience getting my first car. Cam Mathis made everything seamless and Oakes Kia in general made the process very easy! Loved working with everyone there. Highly recommend coming to get your cars from here!
Cam M was the best and he got the impossible done quick! Lorraine was also fantastic. They were very nice and efficient and got me the best deal. Very easy to work with!
Theo and Lyric were simply magnificent!!!. Very knowledgeable and That’s cute go gave us a great deal and made the whole experience painless and what it should be… Exciting cause you’re getting a new car.!!
We had all the help.thank you.
Blake was super amazing, he pulled the strings and worked through some complications for me to walk out with a car with no money down! He was very polite and helpful the whole time, he was very real about what’s important to get with your car.
I was in the market for a car and honestly expected the whole process to be stressful, but Anh made it surprisingly easy from start to finish. He took the time to figure out exactly what I was looking for, answered all of my questions, and never made me feel pressured into buying something I didn't want. What I appreciated most was how genuine he was. He was knowledgeable, patient, and easy to talk to, which made a huge difference. It never felt like he was just trying to make a sale. It felt like he actually wanted to help me find the right vehicle and make sure I left happy. Buying a car is a big decision, and thanks to Anh, it ended up being one of the best dealership experiences I've had. I love my new car, and I wouldn't hesitate to recommend him to anyone who's looking for one. If you're stopping by the dealership, do yourself a favor and ask for Anh. He deserves all the recognition he can get for the way he treats his customers.
Dominic Taibi was awesome! He had a great test drive route and was able to show us all the very cool features of the Telluride! Ask for Dom if you go!
Dominic T was very helpful. Stayed late for us to drive in 10 min before close. Highly recommend dealing with him for buying your new KIA.
Dominic Taibi was super helpful in getting me my new car! Stuck around until we showed up for our appointment 5 minutes before they closed and he didn’t bat an eye. Overall a great experience - thanks Dominic!
Jim Morris was fantastic! We brought our kids with us, and he was awesome with them the whole time. He helped us find the perfect vehicle for the family and worked hard to get us a great deal. Highly recommend working with Jim! He’s the man!
Theo was very professional and helpful.
Blake Reynolds is the best salesman! Great energy makes a process that can be difficult very easy and stress free! Very happy to have him as our sales person for my first new car purchase! He is the one with the moped! Makes him super available anywhere at the dealership! Everyone is very nice here at Oakes Kia
Blake is the nicest salesman I’ve encountered. He assisted y daughter in law with a new car. She was very nervous and he helped put her at ease. Good job Kia and Blake.
Blake Reynolds was very helpful and accommodating while I was buying a vehicle. He was kind and upfront which made the whole process un stressful.
Blake Reynolds was great to work with when shopping for a certified preowned vehicle for my sister! Very knowledgeable and not your typical pushy salesman. If you’re in the market to buy a new vehicle come talk to Blake.
Theo Hart was very knowledgeable and professional. I would recommend him to anyone looking for a great buying experience.
Richard Dobbeleare in service took very great care of me. We found out there was a system error with my account but also needed my engine checked. Long story short, I was in a loaner for 40 days while the system error was corrected and received a new engine that fell under warranty. Richard made sure I did not pay a dime for my loaner since the original error was on Kia. While my car was with them, Richard communicated weekly updates with me. Anytime I have to bring my car in for maintenance, I look forward to seeing Richard. His staff is great and working with any one of them is a pleasure!
Dom B was extremely great to work with! Very nice and not at all pushy or anything. Listened and gave me exactly what I asked for
Zoe was amazing ! Finance department was fantastic and worked to get me within my payment range( Lyric was the Best). I got the car I wanted and the price point too. Smooth transaction! I would definitely recommend this dealership.
Theo was so easy to work with! Very pleased to have had a buying experience with him!
Jim Morris made the entire car-buying process an excellent experience. He was friendly, knowledgeable, and went above and beyond to work with me every step of the way. He answered all of my questions, made the process stress-free, and genuinely cared about helping me find the right vehicle. I highly recommend Jim and Oakes Kia to anyone looking for a great car-buying experience!
Shout to Jonah Hale at Oakes Kia North! Very informative, zero pressure, and helped us get our trade in handled with ease. Bruce made sure to get me all my numbers to me before I even walked in the door and answered all my questions as well! I’ve loved my Kia Telluride for the last 3 years and am happy to get into a new Carnival. Can’t say enough great things about Oakes Kia North.
We had an awesome experience with Theo Hart! Super knowledgeable about every question we had. It was a smooth experience and there was 0 hassle or haggling. Customer service was on point. Will definitely return and recommend to others!
Very nice and made sure I got the car
I recently had the pleasure of working with Gloria Lillich at Oakes Kia. Gloria was amazing! She listened to our concerns - responded to our requests and needs and made our experience First Class! Her dedication & respect for our process made her the compelling choice for our experience! If you are looking for a new or used ride - see Gloria first!!! Cheers !!
Amazing customer service from Jim
Bailey Boggs just sold us our second vehicle this month! SO excited for my Hybrid Telluride! Thank you Oakes Kia crew for taking great care of us once again….we will continue to support Oakes ourselves as well as referring our friends and family!!
Bailey was extremely helpful and made the process go smoothly! If anyone is looking for a new or used car, she is a fantastic find.
Very helpful and very courteous. A very positive visit.
Shoutout to Taft at Oakes Kia for recommending Logan in sales. Logan was extremely helpful, honest, & not pushy at all. Even though we ended up buying from a private seller, I would highly recommend Logan at Oakes Kia! ⭐️⭐️⭐️⭐️⭐️
Don Braswell was incredible. Got me in and out and answered all my questions about my trade without any issues!
I had a great experience purchasing my Buick from Oakes Kia. Kyler was fantastic to work with throughout the entire process. He was friendly, informative, and honest, which made me feel comfortable and confident during the purchase. The team made the buying process fast, smooth, and stress-free. They answered my questions, kept me informed, and never made me feel pressured. It’s clear they value customer service and want to make sure buyers have a positive experience. If you’re looking for a vehicle and want to work with someone who is knowledgeable and easy to talk to, I highly recommend asking for Kyler. Thanks again to everyone at Oakes Kia for making the experience such an enjoyable one!
Gloria was literally the easiest and most professional sales person to work with! She made the buying process a breeze and I would recommend her to all of our friends!
This is my 2nd car from Oakes Kia and another great experience. Blake Reynolds has been great to work with and super helpful. I would definitely recommend Oakes Kia & Blake! 5 star experience!!
Oakes Kia was an absolute breath of fresh air to work with! From friendly faces and smiles helping with test driving, and Lorraine in finance made everything a smooth breeze, and Gloria Lillich who was an absolute pleasure to work with. She made the entire process extremely smooth and was so super patience with working through the delays in insurance. Would recommend her to anyone!
Dom really helped us out!!!
I bought a K5 from Cam he was very helpful and full of information about the car was super nice I would definitely recommend someone to Oaks Kia and do business with Cam I give him a 10 out of 10.
I had a fantastic experience at Oakes Kia thanks to Zoe! She was incredibly kind, fun to work with, and made the entire process enjoyable from start to finish. Zoe was professional, polite, and genuinely cared about making sure all my questions were answered. Her positive attitude and excellent customer service made a huge difference. If you’re looking for someone who is knowledgeable, personable, and truly goes above and beyond, I highly recommend asking for Zoe. Thank you for making my experience such a great one!
Theo was great and got me taken care of in a timely manner! He got me in what I needed!
Cam helped my wife and I purchase a just like new Kia Carnival for a great price and rate for our growing family. Cam and the rest of the staff were friendly and informative throughout the whole process.
I met with Dom for a test drive; he was super friendly and able to answer all of my questions. I'm undecided on the car at the moment, but I would absolutely steer my friends and family toward him if/when they are looking for a new car ... he was a pleasure to work with! :)
Can was amazing! Got my K5 and I couldn’t be more happier thank you so much!
Dominic Taibi was phenomenal! He was transparent, personable, and very helpful! Give this man a raise
We had an amazing experience working with Dom! From start to finish, he was knowledgeable, professional, and genuinely cared about helping us find the right vehicle. He was never pushy, took the time to answer all of our questions, and made the entire process smooth and stress-free. Dom went above and beyond to make sure we were comfortable and informed every step of the way. His communication was excellent, and his customer service was outstanding. If you’re looking for someone who truly cares about his customers, we highly recommend asking for Dom. Thank you for making our car-buying experience such a positive one!
Dom was the best! He was literally running everywhere to get a variety of cars to test drive. Ended up purchasing two vehicles from him. Also a huge shoutout to Lyric who went above and beyond with all the closing paperwork!
We searched for the right vehicle for my wife for months all over Missouri with no luck. Found Oakes Kia and worked with Jim Morris. He was able to find us the right car, right deal in less than a day, made the 3 hour trip and knew we were at the right place. Jim was outstanding to work with and answered all of our questions and concerns. I recommend Oakes Kia and Jim Morris if you are looking for a vehicle.
We recently purchased a low-mileage Telluride from Oakes Kia, and the entire experience was excellent. From finding the right sized vehicle for my family, price point, and full transparency. Dom was fantastic to work with. He was honest, never pushy, never pressured us into making a decision, and was incredibly patient throughout the process. He took the time to answer our questions, explain everything clearly, and made sure we were comfortable every step of the way. Buying a vehicle can sometimes feel stressful, but Dom made it easy and enjoyable. His professionalism, honesty, and customer-focused approach really stood out. Most importantly, my wife absolutely loves her Telluride! We couldn't be happier with our purchase. If you're looking for a vehicle and want to work with someone who genuinely wants to help rather than sell, ask for DT! We'll definitely be coming back to him for our future vehicle purchases.
Had a great experiences at Oakes Kia in Kansas City. Worked with Zoe on purchasing a new vehicle. She was wonderful to work with and very accommodating on what our family needs were and working with us on our price point. There was never a feeling of pressure to buy. Would recommend Oakes Kia and working with Zoe
Jacob “Bird” Robirds took great care of me at the dealership and provided exceptional customer service from start to finish. He was knowledgeable, professional, and never made me feel pressured during the buying process. He took the time to answer all of my questions and made sure I was comfortable with every step. Thanks to his help, I was able to drive home in my new Kia K5 with confidence. If you’re looking for a salesperson who is honest, helpful, and truly cares about his customers, I highly recommend asking for Jacob. Thanks again for making the experience smooth and stress-free!
Everyone was great, got us in and out in a very short time. Will buy from again
Fast and courteous!!! Great salesman!!!
Dom Braswell did a great job finding the right car for us. At the best price. Excellent customer service.
Jonah Hale, help me worked put a deal, helped me get me very first finance deal, was very accommodating, would definitely recommend him at Oakes Kia!
Logan Gaynor provided fantastic service today. Very professional, knowledgeable about the vehicle, and showed/explained all the features of the vehicle in a simplistic way. Would highly recommend using Logan to anyone looking for a Vehicle at Oaks KIA and I would be more than happy to use his service again.
We had an incredibly positive experience at Oaks Kia. Cam was professional, kind, and honest. The entire team was very strait forward and efficient.
Cam Mathis was great to work with. He was straightforward and took good care of us. Would happily work with him again.
Blake Reynolds was great!
I had an outstanding experience purchasing my vehicle, and I can't say enough good things about Dominic T. and Chuck. From start to finish, they went above and beyond to make sure I felt comfortable, informed, and confident in my purchase. Dominic was professional, knowledgeable, and genuinely enjoyable to work with throughout the entire process. He kept me updated every step of the way, answered all of my questions thoroughly, and made sure I had the information I needed to make the right decision. What stood out most was his communication and follow-up. He stayed in touch without ever being pushy, striking the perfect balance of care and urgency. It was clear that he genuinely wanted to help me get into the vehicle I wanted and valued my input rather than treating the process like just another sale. Chuck was instrumental in making the financial side of the purchase come together. While newer to the finance role, he did his due diligence to get the right answers and ensure I understood all of my options. He was patient and understanding during negotiations, took the time to explain everything clearly, and worked hard to find financing and protection packages that fit both my needs and budget. His transparency and commitment gave me confidence and peace of mind throughout the process. What stood out most was how genuinely both Dominic and Chuck cared about making sure I was happy with my purchase. They listened to my concerns, respected my opinions, and were willing to go the extra mile to help me find the right vehicle and financing solution. Their dedication to customer service, communication, and customer satisfaction made the entire experience smooth, enjoyable, and stress-free. I highly recommend working with Dominic T. and Chuck if you're looking for a team that truly listens, values your input, and works hard to earn your business. Thank you both for making this such a positive car-buying experience!
I recently purchased a vehicle from Kia Oaks and my sales person Cam Mathis was amazing very knowledgeable. Very patient, very honest and he worked with me to make sure I was very satisfied thank you Cam. I am very pleased with your expertise and my purchase
Bailey went above and beyond in helping me buy the car that I had been trying to get for over six months. Great communication and felt like a VIP. I highly recommend Bailey for an amazing car buying experience.
Zoe was so awesome. She did everything right and amazing.
Just bought a brand new Kia k4 and had the best experience ever! It was super smooth, I was taken care of, and I had an amazing associate help me out and explain everything along the way! Zoe Swade did an amazing job helping me out, if you come to Oakes Kia, ask for Zoe
Anh was knowledgeable and quick. Easy to work with and friendly. Such a pleasent experience.
Blake was so great in the car buying process! I will definitely be back to purchase any and all future cars with him! Very thankful for today’s experience!
⭐⭐⭐⭐⭐I bought a pre-owned 2009 Toyota Camry LE, and it is in really good condition. I highly recommend working with Bryson—he is incredibly helpful and highly professional! My only tip is to make sure you have enough time, as the process can take a while due to financing and paperwork.
very nice, helpful and gave all the information we needed
Gloria was amazing!! She was quick in her processes, knowledgeable, and provided excellent customer service! I got the car I wanted for the price point I wanted! Thank you so much, Gloria!
Blake was AMAZING! Made the car buying process super easy, just when we were losing hope. Will definitely be back to purchase all future cars!
We had an absolutely amazing experience purchasing our new 2026 Kia Carnival, and a huge part of that was because of Cam. From start to finish, he was professional, patient, knowledgeable, and genuinely cared about helping us find the right fit for our family instead of just making a sale. Buying a vehicle can be stressful, but Cam made the process smooth, transparent, and actually enjoyable. He answered all of our questions, kept everything straightforward, and made sure we felt comfortable every step of the way. If you’re looking for someone who will treat you with respect and provide top-tier customer service, ask for Cam. We truly appreciate everything he did for us and highly recommend working with him!
I am really grateful for their service, since I’m a first timer for buying a car I had many obstacles but I wanna give a shout out to Bailey Boggs for making it possible for me to buy a car ❤️
Anh Pham made it a nice easy experience, he was very helpful and patient with us. Even nice enough to see us early for our appointment. Overall good experience
Jacob (Bird) was very knowledgeable and helpful. Love our car!!
We had a very good experience with Anh and would recommend him at any timel!!
Gloria was a pleasure to work with! Smoothest purchase of a vehicle I’ve had. She was so knowledgeable, kind and had a great sense of humor. I would definitely recommend Gloria for your next vehicle purchase!
Bailey Boggs is The Bomb Diggity!! She took AWESOME care of us when we bought our new Kia K5 today! We have bought several cars from Oakes and will continue to do so!!
Dominic Taibi has done a great job working with us today. We are very pleased with the service we received and he went above & beyond to answer our questions.
Had a great experience buying our newest vehicle with Jim Morris! He was kind, patient, knowledgeable, and worked with us without making us feel pressured. Chuck was also very helpful. Thanks guys!
Cam Mathis
Dashon was great to deal with.
Lovely the process
Any Pham is the man! He was kind, and quick. I’d work with him again for sure in the future!
blake was the best salesman anyone could ever ask for. Best deals around at Oakes kia
We were looking for a 2026 Kia EV9, GT line in Wolff Grey exterior and a brown interior. We search CarGurus, Costco, KKB, Edmunds and True Car. We found a...
Stacy B helped answer my questions and dealt with my many visits to the dealership while trying to decide! She wasn't pushy, made sure I understood the...
Spoke with a internet rep and her name is Tasi Pulu and just the most informative and nicest person over the phone and with her going above and beyond to...
I've been looking for a used SUV for two months and encountered every kind of chicanery imaginable at various used car dealerships. I had almost given up...
This review is specifically for Tim Hodde and the guys in service at Oakes. Myself and the service team were put in a crappy situation with aftermarket electrical...
I have been working with Oakes Kia on routine services as well as a couple of recalls on a 2018 Soul I bought recently. This dealership is very busy, and...
Kia Pat. We worked with Pat here and the experience was awesome he was very patient with us and got us in the vehicle we wanted at the price we needed. we...
I've bought vehicles from a bunch of places in Kansas City. Some still here and some gone. But this has been the easiest experience. It was by far the...
Found vehicle online and was assisted by Logan Gaynor. Logan helped find the perfect car for my needs. Finance manger, Ramzi, had everything ready when I...
I want to thank Dom for his excellent customer service and knowledge. I shopping for a new vehicle, he took his time to walk around and show me different cars....
Best car buying experience ever! Love my new car, was very happy with the sales and finance team.
had super great service today. chip was so nice and took the time to be thorough and made sure I understood all the key points of purchasing of my new vehicle....
After taking my car to the dealership I bought it and they had to send it to a licensed Kia dealership, Fernando Perez took really good care of me and my car....
Karen Sanchez was our salesperson. She was professional, and answered all our questions. She even walked me (senior citizen!) through some of the technical...
The entire staff at Oakes Kia are wonderful and they really take pride in providing the best service to the customer when it pertains to performing maintenance...
My wife and I came in to trade in our old car and purchase something new. We worked with Kia Pat and got great service. He was very nice and excited about...
On 05/07/22 I traded in my 2019 Kia Niro Hybrid on a new 2022 Kia Niro EV. I worked with Kia Pat who was very polite, friendly, funny, knowledgeable, and professional....
My wife and I picked out a 2021 K5 EX online that they had in inventory. I called and talked to Teresa, and told her that we wanted to buy the car, so I gave...
Oakes service crew made getting my oil changed so easy. Everyone was super nice and the customer service was great.
I never felt pressured. I felt I was listened to and I got the car I wanted.
Steven Carrol was excellent with going over everything on my new Kia Sportage Hybrid. Was a great experience
Jose Ramirez was my salesperson. He did an amazing/excellent job walking me the process of finding a new vehicle that was within my price range and that suited my needs. Even though he was new and still learning, he was wonderful, and I couldn't have had a better person assisting me. He was respectful and didn't try to sell me something I didn't want. He is a great asset to your sales team! I would highly recommend him. The Management Team was great as well. Another big thanks to Bruce in the Finance Dept. He rolled out the red carpet for me and was able to get a better deal than what was quoted to me. Thank you all!
Oil changes are easy and effective. Sometimes it does take quite a while but it’s easy as 1,2,3
Prompt, immediate service for an unexpected check engine light. Warranty covered and fixed same day. Very professional
Karen was great! She was very thorough with explaining the details of the Telluride. She was great training the new sales associate too. I liked she gave me her cell in case there were any follow up questions or concerns.
Honest, clean waiting room with free refreshments, or have a shuttle for you, keep you informed about your vehicle,
Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy
My guy Derrick worked hard for me, and my first legitimate car buying experience went very well as a result. Buying a car is not easy, and there are obviously a TON of things to consider, but Derrick kept it real throughout the entire process and was great to work with. Thanks man!
Darren gave me the space to make an informed decision without the usual pressure that salesman put on the customer. He was great!
My husband was greeted upon arrival and the service was great, which has been my experience in the past.
Chip at Oakes Kia made my car buying experience great. I have not had to buy a car since 2017, but unfortunately my car was totaled after the damage caused to it when it was stolen. I went in super anxious, but Chip was really informative, kind, patient, and great communicating with me.
In ans out quickly. Had complimentary. coffee and snacks availability. Friendly staff. Found a nail in a tire while doing tire rotation and recommended a place that repaired it for free.
I was promptly greeted upon arrival. I was given a clear timeframe which was met and was kept in the loop if any issues arose. Can't ask for anything more than that. My experience with Oakes Kia was wonderful and will be back for future service
Oakes kia makes buying a car easy and the employees go above and beyond expectations.
team members are very considerate and time effective. waiting lounge is always stocked with snacks and beverages. team members also explain issues/solutions effectively
The only bad thing I would say is that they were very busy with alot of cars and it took a while for them to get my car done. Otherwise I have no complaints.
Waiting room very comfortable , loved the snacks provided (lol) , car was finished exactly when promised
Nate took care of me and my car recalls promptly. Appreciate him. Glad they got the part they needed to fix my recall.
Jose our sales guy was the best.His personality fits this role!He made buying my first car a great experience and when it’s time for my oldest to get a car I hope it’s with him again!
This dealership always provides the best service and has friendly and progressional employees. During my most recent visit, Mike helped me with everything I needed and was a pleasure to work with.
Great service, excellent communication. Have been dealing with Oakes for 5 years and intend to continue!
Courteous, professional, knowledgable - good experience - great employees- wait time was reasonable. Nice waiting room with snacks.
Brandon helped me and my husband find me a new encore and he was great
Oaks Kia was excellent in working hard to get my family into a vehicle with the payments to fit our budget. Johnathan was especially considerate and consistent. Thanks Oaks Kia!
Brandon helped me and my husband find me a new encore and he was great
The Staff was friendly! Darren was very helpful in my starting research to determine what I want in my next car. He explained many/all the cool features in the Telluride for me to consider!
The experience went well. We were in and out with a new used car in a matter of a couple of hours thanks to our sales rep, Derrick.
I love how attentive the staff and management was with my wife and I. They made sure that we were comfortable and satisfied through every step of the process. My salesman Jonathan and Meghan were awesome.
Our Salesman, Andrew Dawn, was OUTSTANDING to say the least! He was very dedicated to meeting our vehicle goals and very personable! We had a 10/10 experience and will be coming back for all our future vehicle needs/purchases
Kudos for service performed. They completed the requested work in a timely manner and made recommendations for required service that I had overlooked and completed it while they had my vehicle. Thank you!!!
I had a great experience at Oakes Kia. Chip made the entire process smooth. I would highly recommend Oakes to anyone looking for a car.
Johnathan was great to work with and very helpful. He even helped me set up an oil change appointment
Brandon was such a breath of fresh air! He wasn’t pushy! Completely knowledgeable! Had a wonderful sense of humor and bent over backwards making our time there pleasant! One of the best salespeople I have had the pleasure of working with! Thank you Brandon!!! You’re the best!
Service rep was personable and attentive. Explained services that were performed. Accompanied me to car upon leaving.
Our sales person, Lyric, really know his vehicles. Polite and professional in carrying out his duties. We had a pleasurable buying experience. Thanks to all who helped us drive away in our Sportage X pro!
Availability was soooo much better than dealership where we purchased, can be a several week delay. I drive for my employment and put on miles quickly with unpredictable accumulation of mileage. So, being able to get in on a short notice was fantastic. Wish I had purchased at Oakes to start with.
Great job Oakes Kia I had an excellent experience and would come back again thank you
We had a great experience at Oakes Kia! We found the Carnival we were looking for!
Jonathan was outstanding in his assistance with buying a new car at Oakes Kia. His patience and knowledge with answering all our questions was very much appreciated.
My car was ready within an hour. The comfortable waiting room and coffee made the hour pass quickly. The service staff explained in detail what was done as well as the recommended upcoming service. Great experience overall.
Timely and professional. I would recommend them to any Kia owner in need of services.
My first visit to Oakes and I was pleased with the service I received and how they treat their customers. They even offered shuttle service to take me home and pick me up when my car was ready! Bravo to Oakes for your customer service!
Very patient, and helpful with all parts of service, knowledgeable on details of car types looking for.
Quick, efficient, and well done. They were flexible when I was running late and was kind and professional. Couldn’t recommend enough!!
we went to dealership to test drive some cars we were interested in. Derrick showed us what we wanted to see and got our deal done quickly.
Mike kept me regularly updated on progress. I received a comprehensive and detailed bill. As time passes, I will see if the repairs pay off. Natalia in the rental department was quick with responding to my questions and very helpful wirh resolving any issues with the rental car.
Great communication about my appointment. Fast and professional service. I had a recall on a part and it was checked and then replaced, same day. Very hassle free visit.
At this time it fix my problem thank you! I bought this Kia sports car cause of the color is stunning.
Took me on time and finished on time a good experience. I’ll have future maintenance done at Oaks.
Excellent Service! The time they spend with you explaining everything is exceptional. Highly recommended to others!
Chase was very patient and knowledgeable about our Telluride. He made sure we were happy and our questions answered.
Steve Carrol & Lindsey took great care of me. I usually dread the car buying process but these guys were great. The finance lady was excellent also. I feel like we got a great car for a great price. If your looking to get into something new Oakes Kia is the place to go.
My experience with Chip was excellent. He not only made it quick easy and hassle free. he also went the extra mile in making sure i got everything that i need. I am very happy with my Sorrento. Will definitely recommend Chip at Oaks Kia.
great fast service, everyone was very nice and made sure i was taken care of
Pleased with my service and the service staff’s helpfulness. Was in and out within 45 minutes and everyone was very pleasant.
Most comfortable experience I’ve ever had buying a car! Gary was great! We will definitely be back for our next vehicle purchase
Overall the dealership was clean and nice with friendly staff and we were offered something to drink right away. Any dealership can create this exact environment, however, what actually made our experience truly outstanding was Steven Carroll. He immediately asked about my needs in a vehicle, was very kind, funny, easy going and overall genuinely interested in making sure we felt taken care of. If the concern wasn’t genuine, get this man an Oscar! In all seriousness, he really does love people and wants to create the best experience possible for them and make sure they’re getting what they want and need out of a vehicle. This man has unconditional respect for everyone and is overall a righteous dude. The car may have been at Oakes Kia but I bought it from Steven Carroll. I never would have expected to have so much fun finding my new dream car but he made it happen. THANK YOU STEVEN!!!!!!
Staff were very friendly and the waiting room was super clean. Service was very fast
Derrick Weaver was great, very knowledgeable!! Great place!! We love our new Kia Carnival!! Thank you!!
Steven was awesome! Was looking for lifetime powertrain warranty and Oakes Kia offers that and then some.
I had the pleasure of working with Steven last week to purchase a 2017 Prius. We made a couple visits, one to drive the car and a second to purchase. Both experiences were excellent and Steven and his co-workers made the purchase process easy. Communication throughout the process was excellent and I felt like the pricing was extremely fair. Great experience overall.
Experience was painless Tim was outstanding he made the whole deal very pleasant and seamless. Got my title in a flash too
Excellent dealership to work with! Friendly and quick service. Definitely going to recommend oaks Kia to others. Another shout out to Jonathan my salesman!
Chip was excellent and extremely helpful in buying my first car. Idk a lot about cars so he made sure I left with something reliable
Chip was great would recommend this salesman to anyone buying or thinking of buying a new car.
The service was timely and the wait was comfortable. This was a good service. Good job!
Gary was very helpful and patient. He was very knowledgeable. He took his time in the process.
Customer service at this dealership is always top of the line. Service department is always professional and in a timely fashion.
The main reason I keep returning to this dealership is because of the service department. I have never had a problem with the work, and I trust them to know my car. Fernando was pleasant and professional, dealing patiently with my profound lack of car knowledge. I shall return. Thanks.
Quick speedy service, the staff was polite, easy to schedule maintenance visits, and overall clean waiting area.
Eiris was outstanding. Professional, courteous and informative about what my car needed. This is why I left Cable Dahmer Kia svc department (where we bought the Sorento)!
The location is convenient. The staff is friendly and helpful. The waiting area is clean and comfortable.
The best dealer experience I’ve had in all my car shopping experience do recommend
Dealership was informative, quick, and knowledgeable of what I needed done! They even added a recall check that I wasn’t aware of!
Treated mw well and had my car done faster than the initial estimate. Very good!
Lyric and Zane were the best! They both helped out throughout the whole process! 10/10
Needed a quick same-day state inspection on a Saturday. Called to see if they were able to squeeze me in, and they had three openings. It was an exceptional experience from that phone call, to finish. Highly recommend this service department!
Oakes Kia service staff have always been very helpful to me. They answer my questions in terms my non-mechanical brain can understand and treat me respectfully.
It's a great auto center, the only problem is that they don't put gas in the new car and I had to stop and fuel up. If you buy a new one from them make sure it's got gas.
Every one I talk to at dealership was professional, answered all the questions I had they really in my opinion went the extra mile to satisfy me.
I always get great service when I take my car to Oakes Kia. Thank you
Standard oil change and tire rotation, first time with brand new Kia. Service was great.
Jonathan was awesome during this sale! Definitely an asset to this dealership! We love our Carnival!
Very professional. Tim answered all my questions about the K5 during the initial meeting and during the test drive. Paperwork portion was quick and simple.
Great service. Didn’t have to wait super long to get car serviced so I can be on my way.
Fantastic employees that go above and beyond! I was very impressed with Derrick Weaver! He knows his stuff when it comes to cars! He even showed me how to order Dunkin right from my cars dashboard!
The whole team that served me was great! Easy car buying experience, no pressure, process went as expected and would return in the future if a need arises for my other car.
Friendly efficient service and a seamless transaction without being overbearing. Very knowledgeable about each make and model we test drove. We enjoyed our experience at Oakes Kia.
It was a great experience all around. Alek was accommodating in finding the right vehicle.
We enjoyed buying our Mazda from Oakes Kia. I always feel stressed over the prospect of spending (what I consider) a lot of money on a needed item and so I was thankful that Lyric made the process painless and easy. He was extremely helpful and not in any way pushy. We would highly recommend Oakes Kia for a great car buying experience.
All stages of the process was handled professionally by Gary, Dillon and Jack the day we bought the car.
It went as expected, so that’s good and everything shared with me afterwards was insightful.
Jarrod is always so very helpful when I bring my car in for service. The end
The only thing I didn't like which they did not feel my gas tank up with gas
I do not remember Carlos. Everything took place as anticipated with no surprises in the transaction. There was no pressure to make a decision now.
Excellent service. The service at Oakes Kia is as good as the cars they sell! Excellent!
Wonderful service department very quick to help you when you arrive and very good about letting you know what they did while your car was there.
Aly in service is awesome!!! She always gets me taken care of. Will always returb to oakes kia
Uncommonly great customer service. I’m grateful to have found Oakes Kia. Joanna is a delight to work with in addition to being both knowledgeable and efficient. I have already referred friends to her. Oakes is fortunate to have her.
They understood my situation, gave me very quick response and did the work in less time than forecast. And very nice people to boot!
Ashton was very personable and had an exceptional understanding of all the features of the Kia Sorento. It helped us decide the Kia Sorento was the right vehicle for us.
Noah very in formed about this model---knows a lot about car.-- been very helpful on any issues ---this wasnt our first car bought here
The experience of pitching a new Kia vehicle was overall a good and helpful experience
We had a great experience from start to finish. We were a remote buyer, and they answered all of our questions, set up a virtual meeting, helped us secure great financing, and had the car delivered to us in 3 business days. Thank you!!
Everyone was very kind to us. I would recommend this dealership to everyone. They were very efficient and patient. They answered all our questions, and we had a lot (teenager car)! They do not work on commissions so there was no pressure, no hassle, and no xx! Best experience I have ever had at a dealership!
clean and good service did not have to stand around wait to helped asked many times needed something drink by at lesst 4 different people
Went in for oil check,she explained and showed me the oil levels. She also explained what my next steps were to keep my car running great.
My experience here was phenomenal. Starting with the woman at the front desk, all the way through close with Noah, this was hands down my best dealership experience (I have only been to Kia dealerships in the last 10 years). Thank you to the team!!
Very professional Very Professional, knowledgeable and Courteous. Very Professional, knowledgeable and Courteous and the coffee wasn't half bad ??
Joanna was very patient and kind as we asked her a lot of questions. If she did not know the answer she found out right away. We highly recommend her.
Took my 2012 Kia Sportage purchased from a friend for my grandson. Requested recalls (6) be performed and oil change, multipoint inspection and Mo vehicle inspection. Appointment set for today at 0715 but dropped off last night to Corey. Got text at 1330 that all was completed. Picked up at 1530 and visited with Corey. He is definitely a keeper! 1. Attention to detail 2. Courteous 3. kept timely updates 4. Explained all work 5. Walked me to vehicle to make certain I wasn't blocked in. This is how Customer Service should be---Thanks
I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us.
Ryan was incredible to work with. Very professional, responsive, and helpful. Enjoyed the overall experience.
Brought '25 Telluride in for two recalls. Kayleigh greeted me immediately with a smile and explained how long the work would take. It took less than the hour she estimated. She came to the waiting area and processed me out. Easy peezy.
Melanie is absolutely great to work with. Very courteous and no pressure. I walked in a hot day after visiting multiple dealers and rather frustrated expecting this to be like the others. I was wrong. Melanie quickly addressed my questions and went straight to work. Very impressed with how they conduct business. Cheers Mel!
Easy Easy, polite, kind, friendly, helpful. Scheduling online was a breeze, no issues. Service was faster than expected.
Dom was very helpful and explained the process thoroughly. He helped us review all options.
Noah is great was able to meet my request and could answer every question very smart and knowledgeable
Greeted quickly when I arrived & have no complaints about my interaction with staff. Great experience overall
We drove all the way to Olathe from Columbia, MO because it was the only dealership we found that had the trim level and color we wanted for our new Sportage. We had several phone calls preceding our visit, and Ryan had everything ready for us to sign and the car was ready to go. Ryan took the time to put the new plates on both the front and back of the car, and went through key features with us. The finance process was a little longer than we expected as Ezra was trying to sell us an extended warranty package, but he was pleasant to work with and respectful of our wishes. Everyone was friendly and easy to work with. The only real problem we had was finding a place to park when we got there! It is a very large, busy dealership.
It was fine. Mason seemed in a rush but I can't complain about the service.
Very efficient and cost effective dealership. I would reccomend them whenever asked, and would seek their business again.
Dominic Taibi was incredibly helpful never pushy. He took the time to answer all my questions and made sure I got a fantastic deal. It was completely stress-free. If you are looking for a vehicle go to Oakes Kia North Kansas City and ask for Dominic Taibi.
Jonah was very kind and helpful We especially appreciate that he wasn’t pushy or high pressured - just informative and kind.
Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
Quick and very friendly place and well worth the three hour drive! Thank you Anh! we love our Caddi!!
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Quick and easy process. Dashon was as flexible with his time as I needed to be. Finance got me in and out.
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Great experience all around. Everything went great and I could not complain about anything would definitely go back
Jonah and Brooke was great, if you ever looking for a car come see them! Everything went smoothly even when I thought everything was going to go left! Great outcome
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
My name is Tiffani laster and I was just at Kia with Bailey Boggs her customers service is on 1000 she is really good and patient with you
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Great to work with. Treated me fair. Staff was friendly and very helpful. They won my business for now on
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Bailey is great. The best car buying experience I ever had and I’ve purchased many vehicles. She was so helpful and professional.
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
They got me in and got me out They knew what I needed when I got there
Jonah was very pleasant to work with & answered all questions we had. Good luck to this nice young man!
It was clean, the technicians were very helpful. The waiting area was nice. And the work was done quickly and professionally.
Awesome! Dustin found me a vehicle that would work for what I needed and I got approved! The finished team was very friendly and there ro help along the way
Mason checked me in. Told me the work might take an hour. I waited in a comfortable waiting area. The work was completed without any issues within an hour.
Awesome sauce He was supercalafrgilisticexpialidocious and a very good worker give him a raise Dope
They were able to get me into a vehicle that I wanted. They were also able to .let my price point.
Scheduled an appointment online, and my car was taken care of that day. Service was good.
Noah is an outstanding young man and it was a pleasure to work with him. He will definitely be my recommendation and go to for all future vehicle purchases. Cristian addressed the issues we ran into on delivery with grace and professionalism. His attitude and accountability restored my faith in the dealership. Thank you Oakes Team.
Mason accommodated me when I had booked at the wrong dealership, was able to provide an additional service and the techs did it quickly. I appreciated it.
This is the second car purchase from an Oakes Kia dealership. I like the policy if unsatisfied with the vehicle.
Service was done quickly getting our car back to our busy family. All recalls were easily remedied and communication was great.
They were great! They were friendly and knowledgeable! They were great! Very friendly and knowledgeable
The entire experience was great! The staff was personable and they worked hard to get me where I wanted to be with both price and financing. I highly recommend Oakes Kia!
Good experience. Marion was easy going, non intimidating, and seems to enjoy his job. I do wish the benefits of the car were explained, but it was late and I chose not to take the time to do so.
I am very pleased with Oakes Kia. I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a bigger car and purchased a carnivalminivan. Lyric, Chuck, and Meaghan are outstanding. They are not high-pressure and they provide the outstanding customer support that I’m sure Kia expects from them. I feel really comfortable when I’m buying a car dealing with these three as I know that I’m getting a fair deal and they’re not giving me any malarky. I will highly recommend Oakes Kia to other individuals and ask that they see Chuck, Lyric and Meaghan. Truly outstanding group of people to work with and I’ve gone and had service their twice for oil changed already and that has been excellent also.
Great experience top to bottom. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible.
The dealership is an excellent facility. Comfortable and relaxing atmosphere. People are attentive and kind.
This guy knows what he is doing! Made our decision easy and fun! No B.S and thats how we like it!!! Personality and knowledge of how to sell. 10/10. Thanks again, Sage! Randy and Jessica Harmon
Very happy with Ryan and the team overall. Also have been very satisfied with the car itself.
Everyone was so pleasant to work with. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you.
Once we made a decision about buying 2 new cars instead of one pre owned they made it easy and as quick as possible.
Great customer service. Excellent service. Timely and cheerful greeting. Knowledgeable about the vehicles and the service was fast and well done.
Very friendly, took care of everything I needed in a timely manner Was very happy with service
Solid work and great customer service Timely service that was done with care. I appreciate the team.
Everything went smoothly. Very nice friendly people not many people left like that in this world we live in
Genuine service with a smile. Was able to get my second key activated immediately. A bay was open, so they made it happen
Didn’t have to wait long to check my car in for recall fixing. Finished in timely matter.
Customer friendly ! I'm getting ready for work right now .... we were happy as always with our service and will return.
Everyone I spoke with were so friendly and happy. Best car buying experience I’ve had.
I was impressed with how much I was helped here I really appreciate everything they were able to do for me.
It was easy to make my appointment and detail what I needed done. Everything was done quickly expertly and very courteous.
Ryan was the best! He went above and beyond to find me the exact car I wanted. Working with Ryan was the best experience I've had buying a new car.
We had such a smooth process buying our brand-new vehicle. Joanna was extremely helpful during the process and Bruce helped us find exactly what we wanted!! I will definitely recommend Oakes Olathe to anyone looking for a vehicle! I love my new ride and I have you guys to thank for that!!
Anh Pham was really helpful in buying processes, ready to answer any questions from me
I was happy with the service and done in a timely manner. The dealership was clean and staff was great
Although it took most of the day, it was a great experience to get a new vehicle. Danny was very helpful with all of my questions. He even bought us lunch, Thank You
Ryan was great! We did have to wait for finance for quite a while over 1.5 hours, but once we were able to start went fine. Not Ryan’s fault.
Service was timely and they let me know about concerns of other car service needs
Courteous and informative and thorough The service attendant was courteous and informative. The work was completed in a timely manner.
Ryan was great, easy to work with and communicates well. Had everything prepared so things went quickly when I took delivery.
Mason was very helpful in telling me on how to service my car. Great job
There was no wait, got right in with a same day appointment. The service was fast and friendly. The waiting area was clean and comfortable.
It was excellent. I was checked in quickly, confirmed the work to be completed. It was finished early, I paid and drove away happy.
Everyone at oaks Kia made the process really simple and stress free. I was able to get exactly what I wanted at a price I felt was fair.
I found Olivia May very easy to work with on the car we wanted. She was very responsive, and she worked hard to earn our business. She always explained everthing very clearly.
I give a lot of credit to Oaks Kia for being able to do right by the customer. I met with Noah to look at and buy a car. Noah made the process pretty straight forward and communicated well with everything. Overall, I am pretty happy with the purchase and will recommend Oaks Kia for anyone looking to find themselves a good vehicle.
Helpful and responsive He helped me understand what my options were and how best to take care of my vehicle.
Easy to work with and not pushy to buy anything wants you to get what you want
This dealership was fair and honest and I would recommend them for anyone looking to purchase a new or certified KIA.
Fantastic experience. Jonah was very helpful and worked hard to make it that way for us
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.
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