Customer Testimonials

Very simple and pretty quick in and out. . found the car on line, left with a car and nothing out of pocket.

We enjoyed working with Lyric. He is very knowledgeable about the car and is patient while explaining everything.

We had a pleasant experience in our car buying experience. We specifically appreciated the clarity and from Lyric and Ramzi through the process.

We purchased our car from Oaks Kia with Chips' help November 2023. He was absolutely amazing. He was so kind, informative, helpful and patient. He never once made us feel like we were just a paycheck for him. We liked him and Oaks Kia so much that when we thought we needed to get a new car last year they were the first place we thought of going. We got to work with Chip again which we were really happy about. We didn't even realize it right away but we ended up going there the same day that we had bought our car the year before! While we didn't end up getting a car this time around we had just as good of an experience as last time. We will be back in a few months to start the car buying process again and will be working with Chip!

Lacey answered all the questions we had and worked with us well after closing time.

I have bought and sold more than 200 cars in my lifetime and I have purchased many many vehicles at dealerships. Once in a while you run across a dealership that really is a pleasure to di business with. I have bought from 3 other kia dealers, but never Oakes. It was nice to have a honest transaction at a place that was not predatory and that would rather make a deal that was acceptable to the customer rather than trying to bully their way into the customers pocket with front end xx products and fake xx discounts that you "don't qualify for". Nobody appreciates that and it's a horrible way to treat a customer. They found a way to get me what I wanted for my trade by using rebates and vehicle discount rather than haggling with me to get the very most they could have. That's a good way to do business and I will certainly go there first for my next Kia purchase. Also, my sales person was very friendly and didn't try to use even one annoying word track sales approach with me.

Kevin was great he helped us find the perfect car with the options and color we wanted. Highly recommend.

It was a excellent service, the instalation was very comfortable, and the time to close the deal was good.

Dom was very helpful in finding the right car fit for me as well as making sure all needs of mine were met

Overall great experience. The team worked very hard on our behalf to create the best deal with very much recommend.

Lyric n Karen were great to work with I highly recommend asking to work with them!

Lyric was great! No pressure, laid back. He listened to what we wanted and didn’t want. He arranged for us to drive 3 different models - 2 times. We were Very happy working with Lyric.

Travis was great. We were impressed with how he listened to our needs and preferences. He was incredibly patient and took the time to answer all our questions. He made sure we picked the right vehicle to suit our needs.

We've purchased cars there before and felt comfortable going there again. The used car warranty was much better than others.

Great to work with and made sure everything workable for us. The team did a great job all around!

The folks at Oakes Kia are quick, honest, and professional. I would definitely recommend Oakes Kia!

It was a weird experience they could have put a new bed cover on the nice Tacoma that I bought

We just bought our second vehicle from this dealership and working with Chip was yet again a wonderful experience. I honestly can’t say enough wonderful things about this place. Chip managed to squeeze us into his busy schedule and get us taken care of within a couple of hours. My husband and I are once again happy customers of Oakes Kia. Thanks again, Chip for making this process a breeze! Merry Christmas y’all!!!

This dealership is very friendly, professional, quick, Very efficient, And family appropriate, They make it very easy even if you have kids with you during the process.

Best car buying experience ever. Professional, courteous and not pushy. I would recommend this dealership to anyone and my Telluride is great. Kevin is a great salesperson. Christian is a great manager. Very respectful. Ramzi was the finance manager and didn’t push anything at all but was great at what he did.

Worked hard to getting me approved but unfortunately we had a death in the family so I wasn’t able to purchase the vehicle because of funeral cost. Hopefully I will get another chance to work with him and getting approved for another vehicle

Tim worked hard to get us the car we wanted. Christian assisted when he was needed, Karen also worked hard to make sure we were covered and did a great job explaining everything.

The experience was great! Darrin was great to work with and made the process really easy. Oakes Kia had the exact car we wanted and we couldn’t be happier.

Steven was an amazing salesmen an very very easy to work with! Thank you recommended!

Exceptional Customer Service Experience with Xhuliano Koci I recently had the pleasure of working with Xhuliano Koci during my experience at the Kia dealership, and I must say his professionalism and attention to detail were truly exceptional. Xhuliano demonstrated an unparalleled ability to understand my needs, making sure every aspect of my experience was smooth and tailored to my preferences. From the moment I arrived, Xhuliano was attentive, ensuring that I felt comfortable and well-informed throughout the entire process. His product knowledge was outstanding, and he went above and beyond to answer all my questions, explaining the vehicle’s features and options clearly. His ability to communicate effectively made a complex process feel effortless. One of the most impressive aspects of Xhuliano’s service was his genuine commitment to ensuring I was completely satisfied. He actively listened to my concerns and addressed them promptly, making sure I left with a vehicle that was perfectly suited to my needs. There was no pressure at any point, which made the entire process stress-free and enjoyable. Xhuliano’s dedication to customer satisfaction extended beyond the sale as well. He took the time to follow up after the delivery of my new Kia, ensuring that everything was perfect and answering any additional questions I had. This level of care and commitment is rare and deserves to be recognized. I highly recommend Xhuliano Koci to anyone looking for a seamless and enjoyable car-buying experience. His expertise, professionalism, and genuine care for his customers set him apart as an outstanding sales consultant. Thank you, Xhuliano, for making this such a positive experience!

Had a great experience, Lacy let me drive ever car that I wanted to and helped me get everything that I wanted in my car.

Great Great! ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much.

I dropped my car for service, expecting to get it back later in the evening and they had it done before I knew it. Friendly, quick.

It was the most smooth vehicle purchase we have ever experienced and we are extremely satisfied. The sale and financing was so simple and fast. Thanks so much!! Customer for life. Happy customers from Nebraska the 3 hour one way drive was so worth it.

Steven and Ramsey were very helpful in finding me a vehicle that met my needs/wants. Made it easy and understanding.

This was an easy and seamless transaction. First time buying a car online and Tim made it a smooth process. I would buy from him again!

We were treated very well during our car buying experience! Everything was explained clearly and with care.

It was nice to see such a great team working together. There is a real family atmosphere at this dealership.

I had a great experience and would recommend them to friends and family. We are very happy with our K4.

Chip made sure our buying experience went smooth and he was very thorough and organized.

All the people we dealt with were friendly and polite and were helpful. Yes I would recommend this dealership. My problem is it is quite far from where I live.

Very polite, Well informed on the car. Very patient explaining all the dash systems and there uses.

The staffs are very friendly and have interpersonal skills. They did everything possible to meet my desires beyond my expectations. The services rendered were highly satisfactory. I left with a huge smile on my face. Thank you!!!

I wanted a white vehicle. And they didn’t have one that I wanted on their lot with all the options I had to have. Let me tell you, challenge met and executed!!! They did a dealer trade and I got my Sorento with all the options and most importantly in white.

Great people, atmosphere, and line of vehicles. Marion really went above and beyond for my needs. Highly recommend him and makes kia.

Great experience! All staff was friendly and helpful! Recommend this dealership if you're looking for a vehicle.

Everyone was very helpful and they were trying to give us different options I really appreciate everyone's efforts and help on finding a great car for my family

Service was awesome, and it felt like they really wanted to help me get what I needed.

Austin and Ramzi were amazing at all the process, from start to finish and even after we got done with the deal. Recommended 100%

The dealership got me in and out and a decent speed. I was happy with my experience. Could tell my car was cleaned in a rush. Would’ve rather done it myself.

I will visit Oaks Kia soon, to figure out how to open the car if the battery is dead. I also will likely buy a spare tire.

Taylor was so good to work with us. Thank you for all your help with our purchase

The whole process was easy and quick. Taylor was awesome and very helpful answering all of my questions.

We were the salesman’s first sale! He did an awesome job for being a newbie.

Our Sales Guy Dominick Braswell was amazing to work with. Very pleasant to work with and made the process very easy and pleasurable. He listened to what I wanted/needed in a vehicle and made sure we found the perfect one. The whole staff was wonderful. Highly recommend.

Taylor was very pleasant, and informative. Answered all our questions, and some we didn't even think of. Would come back and use him again.

Carlos and everyone at Oakes Kia were very friendly and upfront with everything during the car buying process. I was impressed.

Savon was fantastic! I will definitely be back to buy another car at Oakes Kia. Savon was extremely knowledgeable, gave me plenty of time to make an unpressured decision and went out of his way to accommodate my families time constraints.

The car buying process went very smoothly, Taylor is a great salesman. my issue is with finance, the address on my title was screwed up initially, so I had to get that changed and due to oakes screwing up the address I still haven't gotten my payment book from the credit union. Besides that, the vehicle i traded in still shows up on my credit karma account as if I still owe on it and traded it in on September 16th.

They did a great job helping me find the vehicle that I was looking for and everything that I wanted.

Nice Service Oakes Kia Good Job Your Help to Me I Aprishate Every one at oakes KM

Great experience. Marion was very knowledgeable and helpful. Recommend Oaks Kia for your when auto shopping!

They were all awesome. Willing to stay late on a Saturday to get us a car. They went above and beyond!

It was a great no pressure experience trying to decide between two different vehicles and finally deciding on our new Telluride. Highly recommend!

Negotiated over the text was very straight forward with what I wanted and they delivered.

Billy and Ramzi were amazing. This was our 2nd purchase this month. So they really impressed.

Everyone who help me was very nice. I Was able to find my dream car and that was because of the great people who are working there

Appreciated ability to work at my own pace with the dealership. They were always interested in how they could best help me; but not high pressure. They worked to find the vehicle even if not at their location.

We found the vehicle we wanted, and Marion went out of his way to see that we received it when we needed it. Everyone we worked with was very professional and helpful.

Kevin was extremely helpful and answered all our questions. He also didn’t pressure us so really liked that aspect and very good with follow-up.

Worked with us and got us into a great car. Very helpful and explained everything. Will definitely purchase from again.

Great people to deal with. Very friendly.Very informative and no pressure,would buy again from this dealership and salesman.

Great service. The staff were very personable and courteous. Once an agreement was made on terms everything went very quickly.

I like my car , it is good comfortable car. And appreciate their good customer services.

I really appreciate the attention to customer service with a no pressure sales approach that definitely eases your buying experience.

This was a fantastic experience and I greatly enjoyed buying my car from Oakes and working with Kevin. Dillon is terrific too and made the financial side painless and enjoyable. I recommend Kias and Oakes to anyone buying a car.

It was a fairly quick and painless process. The team was patient and helpful with the purchase

Oakes Kia was the easiest buying experience I could’ve asked for. Super flexible options, clean cars, friendly faces. Taylor was super professional and knowledgeable, and made sure I got the deal that worked best for me!

I found the dealership to be very helpful towards a new buyer. They explained some concepts, gave advice, and helped me as a college graduate too.

Taylor is a great sales associate. He is very professional and thorough. He made the buying process easy!

Taylor Adam’s my salesperson was great to work with! Would recommend. Paperwork was a breeze.

Taylor Adams is the most helpful and kindest salesman. Everyone at Oakes made the process flawless. I will be buying from here from now on. Thank you all!

Billy Smith was amazing for start to finish! Highly recommend Billy and Oakes Kia. He helped our family make the best choice for a new car. Highly recommend others to Billy Smith. Excellent salesman. :)

Oakes Kia has an incredible team. The team collectively made purchasing a new car a delightful experience. I especially appreciated the time that Austin Seever spent pointing out so many of the features of my new car that I wasn't aware of. He also synchronized my phone to my car and helped me to customize many of the settings. I was especially delighted that my brand new car cost over $1,00.00 less at Oakes than the same car, but one year older with 15,000 miles on it was listed for on Carmax. Great deal and great people!

A solid and upfront dealership to work with. The salesmen are honest and forward. I am pleased with my purchase and feel that I got a fair deal. Shoutout to Chip and Kevin

Great guy made communication super easy and when I got there he made the process even easier!

The whole process was great from start to finish. The only reason we ended up shopping for a car at Oakes was because Melissa reached out in regards to buying our Chrysler Pacifica. She offered us the best deal of anyone in the area. She was very kind on the phone and over text and when we pulled into the dealership she met us in the parking lot to greet us!! Since we were there, we decided to test drive a Kia Carnival. Melissa walked us over to the other lot and found a salesperson for us to work with. Isabella was also very prompt in getting back to me with information after Melissa had gone for the day! Taylor was great throughout the whole process. He was knowledgeable and informative about the vehicles we were wanting to test drive. There were a couple hiccups and some confusion with the vehicle we drove and the vehicle that was “on paper.” Everyone was very transparent about the mix up and we really appreciated Del getting to the bottom of the price difference between the two cars. The Ramzi in finance was also pleasant to work with and was very personable. Overall we had a great experience and I can foresee us buying cars from Oakes in the future.

Oakes Kia has made buying a car so quick and easy. Second car we have purchased from them and we will continue to be loyal customers! (Billy Smith was our salesman and he was simply AMAZING)

They did something no other dealership has ever done. Told me the truth. About buying new instead of used

Team is doing great job I can tell they are professional, had good communication with them, provided fast service

Very friendly and nice team to help you all the way. Not typical sales guys! Rather they look in to your needs keenly and sort things out! If you want to buy a KIA, simply go there..you will be taken care of!!

Experience was very effortless. Not a bunch red tape, back and forth. Billy was very personable, knowledgeable and was quick to find the exact vehicle I was looking for within my price range,

Tim was very friendly and helpful, with a good knowledge base abut the vehicles. The rest of the team was also informative and helpful.

The best car buying experience I've had. It was quick and stress-free. Everyone was on their game. I'm definitely coming back for my next purchase.

Chip and Dillon were willing to work with me and offer a deal that reflected their respect to the customer and provide a great experience. Will recommend.

I’ve purchased 4 vehicles from this dealership and they always provide great customer service Carlos, Derrick and Karen

They were very pleasant and respectful to deal with. I felt like I got a good deal on a used car.

GREAT HELP FROM SAVON & CHUCK. VERY HAPPY WITH MY PURCHASE FROM OAKES., WOULD RECOMMEND OAKES TO A FRIEND OR FAMILY MEMBER. THE TEAM AT OAKES WORKED WITH ME TO GET CLOSE TO THE PAYMENT I WAS LOOKING FOR. CHUCK ALSO FOLLOWED UP A COUPLE DAYS AFTER THE PURCHASE TO SEE IF I HAD ANY QUESTIONS ABOUT THE CAR.

Everyone was amazing, helpful, made sure I was taken care of and Lyric definitely made sure I got the best of my car buying options

Lacey was wonderful in assisting in my car-buying process. She made the whole experience relatively painless. I would definitely recommend Oakes Kia - and especially Lacey - to anyone I knew in need of a new car.

Taylor Adam’s was excellent to deal with-knowledgable about the vehicle, friendly, and professional.

They had exactly the car we wanted in their large inventory. Billy was great in making it a transparent process.

Excellent experience, new car had chips and dings and they were repaired quickly. Chip has been very helpful. One note is that Missouri requires 2 license plates attached to the car, so cars should come with 2 license plate brackets and they should be installed on all cars before purchase. And not by the sales associate after the paperwork for purchase has been completed. This is not a derogatory comment on Chip, he installed the rear bracket for me, I just don't feel like that should be a sales associate's job.

Austin was a great help in finding the perfect car for me. Very customer friendly and knowledgeable.

no complaints, I have nothing to add to get to the fifteen word minimum, thanks